We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 Brixham Hill Avenue, Charlotte, NC 28277
Hotel website
Hotel deals
Hotel amenities
Special Offer
Special Weekend Rate!
Staybridge Suites Charlotte Ballantyne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Staybridge Suites Charlotte Ballantyne to your Saves list
Ranked #22 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 12, 2014
sadams2014 Flat Rock, North Carolina
Write a Review

154 reviews from our community

Traveler rating
    115
    27
    7
    4
    1
See reviews for
57
18
8
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (45)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (33)
All months
There are newer reviews for Staybridge Suites Charlotte Ballantyne
See the most recent reviews
Flat Rock, North Carolina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

I recently traveled to the Charlotte area on business and rushed into Staybridge to quickly check-in and change before my meeting. I was greeted pleasantly, told there was a guest reception that evening, but noting I was leaving told to travel safely and that breakfast would be ready at 6 a.m. My room was clean, comfortable and I slept well... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sadamds2014, Thank you for taking the time to review our hotel. I was glad to hear you were happy with your stay and would definitely return if you were in the area again on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne! Best Regards, Nicole Clyburn General Manager More 

Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 4, 2014

I’ve stayed at this hotel since 2007 as part of my routine business trips to the Ballantyne Area. Obviously, with that longevity, I think highly of it. My most recent stay was the week of May 5. The staff and service are top notch. In my experience, the rooms are always very clean and they do their best to accommodate... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kathy B, We appreciate your loyalty to our hotel along with your wonderful review. It's rewarding for us to hear that we keep providing you an enjoyable experience year after year. We continually strive to maintain those high service standards and are pleased you receive a consistent level of service upon each stay. Thank you for your continued patronage... More 

NJ
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 1, 2014

I was looking forward to an exceptional stay based on reviews but it was mediocre at best. Problems included: Only sheer curtains available which left our entire party to be awoken with the sun No ventilation/fans in bathrooms left the whole room feeling clammy after a shower Room was overrun with small centipedes/millipedes...yuck! Crack in ceiling over tub was wet... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Travlrmom, Thank you for your post. Your review provided us with significant, beneficial information that will help us improve upon our service. All our rooms do have black our curtains so I apologize that we did not assist you with using them during your stay. We strive to provide guests with a high level of service and are taking... More 

Atlanta, GA
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 21, 2014

We recently spent three nights with our family in a two bedroom suite at this location What a very pleasant experience! Everything was so clean and the service could not have been better. The courtyard is so relaxing and the pool was sparkling clean --- grandchildren really enjoyed that. Loved the cocktails and dinner snack on Thurs. evening. I highly... More 

Was this review helpful? Yes 2
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Baley, Thank you so much for the review of our hotel. We are so happy you enjoyed your stay and will be returning the next time you visit your grandchildren! Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to having you stay with us again soon. Best Regards, Nicole Clyburn General Manager More 

South Florida
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 13, 2014

Consistency is one of those features you look for in a hotel brand, and Staybridge Suites continues to deliver. This time, we spent two nights in Charlotte Ballantyne. The true suite (bedroom with door) was spacious and spotless, with a good shower and bed. The property has a lovely outdoor area, complete with a decorative fountain, and a really nice... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Mpescatore, Thank you for taking the time to post such a comprehensive review, your valued feedback is welcomed as it allows us to make necessary improvements and improve upon our performance. Consistency is our goal so thank you for recognizing our efforts to achieve this and our star players that make this happen for us. Thank you for choosing... More 

Rartian, NJ
Top Contributor
123 reviews 123 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 2, 2014

I was here on business the week of the Wells Fargo golf tournament, so I ended up at the Staybridge because every place else was booked but that turned out to be a good choice. This hotel is geared to extended stay guests which I was not, but my visit here was fine. It is nicely appointed, nothing fancy but... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Nancynj, Thank you for taking the time to review our hotel. I was happy to hear that your stay was pleasant and comfortable. We hope you get the opportunity to stay with us again if you are in the area. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2014

My husband and I had the opportunity to stay at this property this past weekend. We experienced the noise of a child running back and forth on the floor over our suite, all evening and again in the morning. Long story-short, management offered us another nicer suite. The Manager Peggy Lane, did a wonderful job of making sure that my... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Danitadee40, Thank you so much for posting your review. It was a pleasure to read that Peggy was able to provide you with a resolution to your problem and regain your faith in the remaining days of your stay. Our goal is to provide an exceptional experience for our guests and I am delighted you were able to leave... More 

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed April 7, 2014

The staff was so accommodating and helpful; every question we had before getting there, every request when were there, all of it was answered perfectly. The room was exactly what we were expecting. Couldn't have asked for more.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Jason R, Thank you for taking the time to post your wonderful comments. I was happy the staff and facility was everything you expected. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can return soon. Best Regards, Nicole Clyburn General Manager More 

Green Bay, WI
Contributor
18 reviews 18 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 24, 2014

I booked this hotel at the recommendation of a co-worker of mine who had previously stayed at this hotel. I had booked a 4 month reservation for an extended business trip to Charlotte. I ended up checking out and moving to another long-term stay property after only a month here. The positives first. The Ballantyne location is excellent, although in... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JessR_G_10, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014

The hotel was lovely and was convenient to the highway and to restaurants. Two things stood out: (1) Great, great customer service from all employees - but Gwen especially went out of her way to be helpful and make us comfortable; (2) Lovely hotel, the courtyard was very soothing and I felt safe and secure relaxing by the fountain. We... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Debra Z, Thank you for taking the time to review our hotel. We are pleased that you were happy with our staff and our amenities. Your feedback helps us to assess the level of service we provide and review areas we may need to improve on. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Staybridge Suites Charlotte Ballantyne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz and Expedia so you can book your Staybridge Suites Charlotte Ballantyne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites
Hotel Style:
#10 Best Value Hotel in Charlotte
#29 Business Hotel in Charlotte
#36 Family Hotel in Charlotte

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (4)
Viewed
Dining (3)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay