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All 170 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 Brixham Hill Avenue, Charlotte, NC 28277
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93%
Ranked #19 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
TravelingMomOFour
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149 reviews from our community

Traveler rating
    113
    25
    6
    4
    1
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57
18
8
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
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English first
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We've stayed here every year since 2012 for family event in Charlotte and love it. We used to stay at Ballantyne Resort but our family grew so we tried this hotel and honestly love it more. The staff is fantastic, we have a lot of space and are still convenient to our family. Highly recommend this particular Staybridge.

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Chandler, Arizona
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

What an absolutely perfect hotel! The only thing more charming than the property is the staff! This was my first time in Charlotte and boy what a welcome. The staff was amazing! They not only made sure that I was settled in (I forgot toothpaste and they provided me with some!), but they also helped me take in the city... More

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Charlotte, NC
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 1 week ago

I did not have the same experience as previous reviewers.Even after booking far in advance and speaking to staff on site prior to arrival we had various issues at the hotel. Room furniture is pretty outdated, customer service was horrible. Your money is better spent at Embassy Suites, which is where we ended up going.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear AmenitiesQueen, Thank you for taking the time to provide us with your feedback on your recent stay. I am disappointed to hear your experience was not pleasant. Our goal is to provide the most comfortable and enjoyable stay possible; as well as desirable products and services, so I sincerely apologize about our shortcomings. I have addresses these concerns with... More

Vienna, Austria
Contributor
16 reviews 16 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Well maintained property, big rooms with kitchen however no oven, simple dinner with good beer, nice gesture for the kids to receive a gift at arrival, excellent location- a few restaurants and pharmacy in walking distance, would stay there again,

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Magzan68, Thank you so much for the review of our property. I am pleased you enjoyed your stay with us! Unfortunately we do not have ovens but rather the two range cook top and toaster ovens are available upon request. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to you staying with us again.... More

Northamptonshire
Top Contributor
96 reviews 96 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really spacious suites with fridge, cooker, etc - nice spacious room perfect for business trips. Fairly standard breakfast, nothing special but perfectly adequate. Would come back here next time I'm in town!

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Servicechampion2, Thank you for taking the time to review our property. I was glad to hear you were satisfied with your stay and that you would definitely return back when you were in the area on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

It is tough to find nice a room for a family of 6, but Staybridge is easily on the top of our list for this. Out room was very clean, and the perfect size. The staff was very friendly and polite. The pool was clean, and fresh towels were always there. The workout room was nice. Breakfast was great with... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Matthew O, Thank you for taking the time to post such a great review of our property. Also thank you for recommending our hotel and recognizing our staff and the level of service they provide. We appreciate you choosing the Staybridge Suites Charlotte Ballantyne and truly hope you can stay with us again soon. Best Regards, Nicole Clyburn General... More

Flat Rock, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

I recently traveled to the Charlotte area on business and rushed into Staybridge to quickly check-in and change before my meeting. I was greeted pleasantly, told there was a guest reception that evening, but noting I was leaving told to travel safely and that breakfast would be ready at 6 a.m. My room was clean, comfortable and I slept well... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sadamds2014, Thank you for taking the time to review our hotel. I was glad to hear you were happy with your stay and would definitely return if you were in the area again on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne! Best Regards, Nicole Clyburn General Manager More

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 4, 2014

I’ve stayed at this hotel since 2007 as part of my routine business trips to the Ballantyne Area. Obviously, with that longevity, I think highly of it. My most recent stay was the week of May 5. The staff and service are top notch. In my experience, the rooms are always very clean and they do their best to accommodate... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kathy B, We appreciate your loyalty to our hotel along with your wonderful review. It's rewarding for us to hear that we keep providing you an enjoyable experience year after year. We continually strive to maintain those high service standards and are pleased you receive a consistent level of service upon each stay. Thank you for your continued patronage... More

NJ
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 1, 2014

I was looking forward to an exceptional stay based on reviews but it was mediocre at best. Problems included: Only sheer curtains available which left our entire party to be awoken with the sun No ventilation/fans in bathrooms left the whole room feeling clammy after a shower Room was overrun with small centipedes/millipedes...yuck! Crack in ceiling over tub was wet... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Travlrmom, Thank you for your post. Your review provided us with significant, beneficial information that will help us improve upon our service. All our rooms do have black our curtains so I apologize that we did not assist you with using them during your stay. We strive to provide guests with a high level of service and are taking... More

Atlanta, GA
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 21, 2014

We recently spent three nights with our family in a two bedroom suite at this location What a very pleasant experience! Everything was so clean and the service could not have been better. The courtyard is so relaxing and the pool was sparkling clean --- grandchildren really enjoyed that. Loved the cocktails and dinner snack on Thurs. evening. I highly... More

Was this review helpful? Yes 2
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Baley, Thank you so much for the review of our hotel. We are so happy you enjoyed your stay and will be returning the next time you visit your grandchildren! Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to having you stay with us again soon. Best Regards, Nicole Clyburn General Manager More

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Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites

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