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All 170 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 Brixham Hill Avenue, Charlotte, NC 28277
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Ranked #19 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 19, 2014
Tom R Louisville, Kentucky
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151 reviews from our community

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed there with 3 friends, and took advantage of a golf package offer that included golf and cart at the Ballantyne Resort. The hotel staff was very friendly and attentive. They shuttled us to and from the golf course, as well as to the nearby restaurants. The rooms were clean, and had plenty of room for the 4 of us.... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Tom R, Thank you for writing a review about your recent stay with us. We are delighted to hear that you found our hotel spacious and in a great location. Our golf package is certainly something to take advantage of and I'm so glad you acknowledged that in your review. Thank you for choosing the Staybridge Suites Charlotte Ballantyne.... More

Manchester
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 12, 2014

I was visiting Charlotte on business for 2 weeks. Have previously stayed at the nearby aloft and struggled with the lack of storage and facilities in room etc. This place was good, lots of storage, a bath tub and a big TV. Maid service was faultless and the place was clean and well equipped. The best thing though is the... More

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear KatieWManchester, I enjoyed reading your comments about our property, we work very hard to ensure we are a "home away from home" so I was glad you felt as though you were. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope to see you again soon. Best Regards, Nicole Clyburn General Manager More

Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

We've stayed here every year since 2012 for family event in Charlotte and love it. We used to stay at Ballantyne Resort but our family grew so we tried this hotel and honestly love it more. The staff is fantastic, we have a lot of space and are still convenient to our family. Highly recommend this particular Staybridge.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear TravelingMomOFour, Thank you for taking the time to comment on your stay. I'm so glad that we continue to be your hotel of choice while traveling in the Ballantyne area. We truly appreciate your loyalty to the Staybridge Suites Charlotte Ballantyne and look forward to your returning visit. Best Regards, Nicole Clyburn General Manager More

Chandler, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2014 via mobile

What an absolutely perfect hotel! The only thing more charming than the property is the staff! This was my first time in Charlotte and boy what a welcome. The staff was amazing! They not only made sure that I was settled in (I forgot toothpaste and they provided me with some!), but they also helped me take in the city... More

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Timandantoinette, Thank you for posting such a fantastic review of our property. I have to honestly say your review really made my day. It was such a pleasure to read that my teams customer service won you over, that is definitely our goal and I am so glad we achieved it! I know you have choices on where to... More

Charlotte, NC
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

I did not have the same experience as previous reviewers.Even after booking far in advance and speaking to staff on site prior to arrival we had various issues at the hotel. Room furniture is pretty outdated, customer service was horrible. Your money is better spent at Embassy Suites, which is where we ended up going.

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear AmenitiesQueen, Thank you for taking the time to provide us with your feedback on your recent stay. I am disappointed to hear your experience was not pleasant. Our goal is to provide the most comfortable and enjoyable stay possible; as well as desirable products and services, so I sincerely apologize about our shortcomings. I have addresses these concerns with... More

Vienna, Austria
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Well maintained property, big rooms with kitchen however no oven, simple dinner with good beer, nice gesture for the kids to receive a gift at arrival, excellent location- a few restaurants and pharmacy in walking distance, would stay there again,

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Magzan68, Thank you so much for the review of our property. I am pleased you enjoyed your stay with us! Unfortunately we do not have ovens but rather the two range cook top and toaster ovens are available upon request. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to you staying with us again.... More

Northamptonshire
Top Contributor
109 reviews 109 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 18, 2014

Really spacious suites with fridge, cooker, etc - nice spacious room perfect for business trips. Fairly standard breakfast, nothing special but perfectly adequate. Would come back here next time I'm in town!

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Servicechampion2, Thank you for taking the time to review our property. I was glad to hear you were satisfied with your stay and that you would definitely return back when you were in the area on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

It is tough to find nice a room for a family of 6, but Staybridge is easily on the top of our list for this. Out room was very clean, and the perfect size. The staff was very friendly and polite. The pool was clean, and fresh towels were always there. The workout room was nice. Breakfast was great with... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Matthew O, Thank you for taking the time to post such a great review of our property. Also thank you for recommending our hotel and recognizing our staff and the level of service they provide. We appreciate you choosing the Staybridge Suites Charlotte Ballantyne and truly hope you can stay with us again soon. Best Regards, Nicole Clyburn General... More

Flat Rock, North Carolina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2014

I recently traveled to the Charlotte area on business and rushed into Staybridge to quickly check-in and change before my meeting. I was greeted pleasantly, told there was a guest reception that evening, but noting I was leaving told to travel safely and that breakfast would be ready at 6 a.m. My room was clean, comfortable and I slept well... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sadamds2014, Thank you for taking the time to review our hotel. I was glad to hear you were happy with your stay and would definitely return if you were in the area again on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne! Best Regards, Nicole Clyburn General Manager More

Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 4, 2014

I’ve stayed at this hotel since 2007 as part of my routine business trips to the Ballantyne Area. Obviously, with that longevity, I think highly of it. My most recent stay was the week of May 5. The staff and service are top notch. In my experience, the rooms are always very clean and they do their best to accommodate... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kathy B, We appreciate your loyalty to our hotel along with your wonderful review. It's rewarding for us to hear that we keep providing you an enjoyable experience year after year. We continually strive to maintain those high service standards and are pleased you receive a consistent level of service upon each stay. Thank you for your continued patronage... More

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Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Number of rooms: 118
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites

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