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Staybridge Suites Charlotte Ballantyne

#24 of 171 Hotels in Charlotte
Certificate of Excellence
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15735 Brixham Hill Avenue, Charlotte, NC 28277
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Staybridge Suites Charlotte Ballantyne
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Ranked #24 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ottersln Dacula GA
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dacula GA
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I whisked my husband away for an over night stay in Blakeney Charlotte area. I reviewed many hotels for this little area and took advice offered here on Trip Advisor and gave this place a try. It's beautiful! The common areas were clean and we'll maintained. We utilized the workout room, and enjoyed the free breakfast. They offer a whole... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Ottersln, Thank you for taking the time to write such a detailed review. Your feedback helps us assess the level of service we provide so we certainly appreciate you taking the time to write this. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we will see you next time when you visit the area. Best Regards, Nicole... More 

San Jose, Costa Rica
2 reviews
5 of 5 stars Reviewed 1 week ago

Location is excelent and people are very friendly, very conveniently located near sevaral restaurants , banks and stores.easy to acess from diferent main roads. The property is very well kept. And the room cleaning people are ready to help.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Manuel1326, Thank you for taking the time to write a review about your recent stay. We were delighted to read you enjoyed the staffs's service as well as our property and well kept grounds. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope to see you again soon. Best Regards, Nicole Clyburn General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was recently at the Staybridge In Ballantyne NC for business and I have to say it is an awesome place to stay. It is clean, updated, and both the evening reception and morning breakfast are excellent! While the buffet staff seemed a bit indifferent to guests, the front desk staff was always very cheery. In all, I would definitely... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Wes B, Thank you for staying with us on business and for taking the time to share your feedback. We appreciate your kind comments regarding our hotel and service, and we apologize that our no firearm policy was offensive to you. According to North Carolina law under statue 14-415.11, the property owner is entitled to prohibit concealed handguns. At... More 

Huntington, WV
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

Very friendly hotel, and apparently fairly new. We had a pet who was a new traveler and she did wonderfully in the outdoor courtyard while we bided some time playing cornhole. Good service and breakfast. Layout was a little odd with elevators on just one end but it was still a nice place.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear SloLayne, Thank you for taking the time to share your feedback with us. I was very pleased to read that you were happy with our property and that your pet felt comfortable while enjoying our grounds. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can stay with us again soon. Best Regards, Nicole Clyburn... More 

Princeton, West Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here over the weekend and this hotel is extremely nice. We all slept like babies, the beds were so comfortable. The breakfast was by far the best breakfast I have had at a hotel, for free. Check out time is at noon so we did not have to rush the morning we left. I have no complaints. Everything... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Melissa b, Thank you so much for taking the time to provide such great feedback. I'm so happy you enjoyed your time with us and hope you can return again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 30, 2015

We stayed here after a really long day at Carowinds which wasn't more than 20 minutes away. It was wonderful. The room was a great size and the breakfast was very well done for a free breakfast. We had a great time for the little bit we were here. There are a ton of food choices close and within walking... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Favorg10, Thank you for taking the time to write a review about your recent stay with us. I am pleased to hear you had a very nice experience at our property while visiting Carowinds and also enjoyed our beautiful surroundings. We truly hope you will choose to stay with us again the next time you are in town. Thank... More 

chandler, az
Level Contributor
146 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed April 1, 2015 via mobile

We enjoyed a night here last weekend. The suite was spacious and clean. Beds and bedding were very comfortable. Breakfast was great, although packed with people. Only downsides were the harsh sandpaper pool towels and the foul smell on the 3rd floor hallways. It smelled like body odor, but it might have been a musky room spray. Luckily, our room... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear AZGlass, Thank you for taking the opportunity to share your feedback with us, your review provided us with significant, beneficial information that can improve upon our service. I’m glad you enjoyed your overall stay and truly hope you can return soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

akron, oh
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed March 26, 2015

I spent one night here in March 2015 on business. For $200, I expected a perfect stay and the hotel fell short. On the positive side, it's a beautiful property in a very nice part of town. Room is large and well-appointed. The bed was comfortable. Breakfast was above average. On the negative side, the level of outside noise making... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Keatingclan, Thank you for taking the time to provide me with this detailed feedback from your recent stay with us. I apologize that your room had some maintenance issues and that we fell short of your expectations in the different areas you provided. I apologize again for the unfavorable impression left with you, please be assured that our priority... More 

Cocoa Beach, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have stayed at the Staybridge Ballantyne numberous times on business in the last 2 years. Every visit has been comfortable and pleasant. The breakfast menu is always plentiful,, fresh and great selection. You have the opportunity to choose a healthy start to your day or indulge in sweets. I like the glass plates and silverware. I really don't enjoy... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Darlene T, Thank you for taking the opportunity to share your feedback with us. It was such a pleasure to read you have been staying with us for so many years, we truly appreciate your loyalty. It's always our priority to ensure each and every guest has a pleasant and comfortable stay. Thank you for choosing the Staybridge Suites... More 

Cheraw, South Carolina
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed March 2, 2015

This is a lovely hotel that is being ran right! Everything about our stay was perfect. We stayed here two nights to celebrate our 21st anniversary. We used our IHG points, so were upgraded to a King suite since it was available. A nice room with a full kitchen and the bed and pillows were very comfortable. One thing that... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Becky D, Thank you so much for sharing your comments with us. How wonderful that you spent your Anniversary here with us, sounds like everything was so perfect for you. Thank you again for your feedback and we truly hope you can spend some more special occasions with us again in the future. Thank you for choosing the Staybridge... More 

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