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Staybridge Suites Charlotte Ballantyne

#36 of 171 Hotels in Charlotte
Certificate of Excellence
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15735 Brixham Hill Avenue, Charlotte, NC 28277
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Staybridge Suites Charlotte Ballantyne
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Ranked #36 of 171 Hotels in Charlotte
Certificate of Excellence
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181 Reviews from our TripAdvisor Community

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Traveler rating
    128
    37
    10
    4
    2
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65
24
8
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is not a five star hotel but it doesn't try to be either. It is simply a all-suite hotel in a business park on the edge of Charlotte. My family and I ended up there because they had a good promotion that included tickets to Carolwinds amusement park. It turned out to be a welcome surprise. I have never... More 

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Bray, Ireland
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice reception staff and in good humor. Easy enough check in and a short walk to a couple of restaurants. Happy hour with free drinks Tuesday to Thursday (wine wasn't the best but heck its free) The rooms are large in size and reasonable wifi.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kemalmbe, Thank you for your review. We appreciate you taking the time to share your feedback as we are always looking for areas where we can improve. I was pleased you enjoyed our evening social and all the amenities our hotel has to offer. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you return again... More 

Graham, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We would definitely stay there again! Everyone was so nice and always made sure we were comfortable! It was also very clean! The breakfast was good as well as free coffee all day! Nice job staybridge!

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Amber B, Thank you for your recent review. We are delighted to read that your stay was "amazing" and truly hope you can stay with us again in the future. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

If you are long trip and do not know cooking, Its one of best place to be in. Its little tough for vegetarians but if you have Carmen and Joyce in restaurant then do not have worry much. They are very helpful.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear amitgandhi23, Thank you for your kind comments and for taking the time to share your feedback. I'm thrilled our team was able to make your stay so enjoyable and we hope you get a chance to return again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This was the first time I was visiting US. Far from my home. The experience here is amazing. All you need is taken care of and the breakfast is the main attraction. Thanks to Carmen and Joyce! Definitely recommended for a place to visit.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kool swap, Thank you for taking the time to write such a wonderful review. I'm glad we were able to provide such genuine service to you during your time here with us. I will be happy to share your kind comments with my team and we truly hope you can return again soon. Thank you for choosing the Staybridge... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a nice family hotel that provided spacious rooms that were very clean, a great hot breakfast that had something for everyone, and a great indoor and outdoor space for relaxing. The kitchenette in the hotel was clean and convenient. Great front desk staff who were helpful and friendly. Overall great place to stay.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Chanel A, Thank you so much for taking the time to share your wonderful comments. I'm so happy that you enjoyed our hot breakfast and our spacious rooms. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you return again soon. Best Regards, Nicole Clyburn General Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First off, let me say that this is easily the nicest staybridge we have stayed at. It's in a beautiful area and the hotel was set up nicer than the resort we stayed at in Myrtle Beach. We had a 2 bedroom suite, which worked perfectly and was much more affordable than getting 2 different hotel rooms. We were traveling... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Rachel C, Thank you for taking the time to share the experiences from your recent stay. We strive to be the leader in hospitality and I was thrilled to hear all your wonderful compliments. Our two bedroom suite option is truly ideal for large families and I'm glad it worked so well for you. Thank you for choosing the... More 

Sylacauga, Alabama
1 review
1 of 5 stars Reviewed 4 weeks ago

Made a reservation at this Staybridge for 139/night over the phone for July 2 through July 7. I arrive on the 2nd and the front desk tells me the rate is actually 169/night and they can't give me the room for 139/night. I tell them that's what the person who took my reservation said, 139/night. They stated the reservations desk... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Shaddix, Thank you for taking the time to provide your feedback. Although it is never pleasant to hear of problems, your feedback allows us to discover our shortcomings and to make the necessary improvements. I apologize for the discrepancy with our reservations team. Please be assured that the problem you described is not typical and I am currently researching... More 

1 review
4 of 5 stars Reviewed July 31, 2015

The ladies in the kitchen was very helpful. Especially Joyce and Carmen. Keith, and Tinka (at the front desk), and Rene in (maintenance) were very helpful with telling me about things going on in the area and good places to find BBQ. My only complaint is that the laundry room doesn't have anything that tells about the temperature of the... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear DavidA, Thank you for taking the time to post a review. The feedback you provide helps us improve upon the services we provide. All of our washers indicate temperature and provide a wash cycle so I'm not sure why the discrepancy happened but I certainly apologize. Thank you for choosing to Staybridge Suites Charlotte Ballantyne and we hope you... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

This hotel is great. The indoor pool is a favorite and is always stocked with ample towels. The pool area is relaxing and the gym is located in the same area. The outdoor grill and gazebo is very nice and the granite corn hole toss games are super cool. I tried to lift one of the granite boards but it... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear James H, Thank you for taking the time to share the feedback from your recent visit. Our goal is to provide the ultimate in service and accommodations to make your stay as comfortable as possible! I will share your wonderful comments with the entire team and we hope to see you again soon. Thank you for your loyalty to... More 

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