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All 171 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 Brixham Hill Avenue, Charlotte, NC 28277
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Ranked #24 of 171 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Becky D Cheraw, South Carolina
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160 reviews from our community

Traveler rating
    120
    27
    8
    4
    1
See reviews for
58
20
8
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheraw, South Carolina
Top Contributor
93 reviews 93 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel that is being ran right! Everything about our stay was perfect. We stayed here two nights to celebrate our 21st anniversary. We used our IHG points, so were upgraded to a King suite since it was available. A nice room with a full kitchen and the bed and pillows were very comfortable. One thing that... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Becky D, Thank you so much for sharing your comments with us. How wonderful that you spent your Anniversary here with us, sounds like everything was so perfect for you. Thank you again for your feedback and we truly hope you can spend some more special occasions with us again in the future. Thank you for choosing the Staybridge... More 

Knoxville, Tennessee
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was the first time we stayed at this Staybridge Suites, but I will stay here again. The staff was wonderful, and the rooms were very clean. They have a nice "market" in the lobby too. The free breakfast was very nice, actually better than most hotels I have stayed in, and there was plenty of room in the eating... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear ckssr1961, Thank you for taking the opportunity to share your feedback with us! I'm truly so happy to read all your kind words as we work so hard to make everyone's experience a great one. Thank you again for your comments and we hope to see you again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found this hotel as an overnight stay on the way back to Florida from summer vacation. Great customer service separate bedroom from full kitchen and living room. Great breakfast bar. Worth the money, good price and even better customer service.

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Heather M, Thank you so much for your kind comments. I am so glad you enjoyed everything about your stay and we hope you can visit us again the next time you come to Charlotte. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Ashburn, Virginia
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is very close to our corporate offices, so it's convenient for our business travelers. the staff is fantastic. Everyone is genuinely kind. The breakfast is wonderful! Lots of fresh berries, and all kinds of healthy and indulgent options for the most important meal of the day! The rooms/suites have a comfortable home-like feel. I appreciate their warmth and... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

OfficeGoddess20147, I want to thank you for taking the time to write a review about your recent stay with us. I was delighted to hear that you enjoyed our breakfast and thought our staff was very helpful. Our goal is to provide the ultimate in service and accommodations to make your stay as comfortable as possible. Your comments about our... More 

Gastonia, North Carolina
Top Contributor
72 reviews 72 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved the hotel... it is cozy, comfortable, spacious and very clean. The staff is very kind and they are always ready to assist you. The kindness and politeness of the staff is a big plus. The hotel is situated in a very nice area close to almost everything, you can just walk to a restaurant. I love the bed,... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Luciana, Thank you for taking the time to write such a wonderful review. We pride ourselves on delivering world class service and I'm so glad you received it. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope your return again soon. Best Regards, Nicole Clyburn General Manager More 

Charlotte, North Carolina, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

I stayed in this hotel for about 6 weeks while working an assignment in Ballantyne. I had an excellent experience. Here are some notes on the hotel: -Hotel is situated in a nice area with plenty of restaurants in walking distance -Hotel staff is friendly and accommodating -Suites are large, modern, and comfortable -Hotel is close to several office parks... More 

Was this review helpful? Yes 2
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Brian M, Thank you for taking the time to review our hotel, your feedback was wonderful to read. I was happy to hear you were happy with the service we provided as well as the location of our facility. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 14, 2014

Enjoyed our weekend stay at the Staybridge Suites, it was our first time staying at Staybridge and we were impressed. Great service from all the staff, there wasn't any staff member that didn't provide a warm greeting. Rooms are spacious and clean, decor is updated throughout this hotel. Nice complimentary breakfast and a beautiful indoor pool and hot tub to... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JackieL, Thank you for taking the time to post such a wonderful review. I was glad to hear you enjoyed your stay and the warm and welcoming customer service from my team. We pride ourselves on delivering world class customer service and I am thrilled you received just that. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best... More 

Sevierville, Tennessee
1 review
3 of 5 stars Reviewed December 8, 2014

The Bad: We stayed at this hotel several months ago and my truck was stolen and my husbands broken into. Our trucks were locked and park in a well lit area right in front of an exit door Security is a joke, the cameras were useless only showing what's right underneath them. The "security guard" speeds through the lot a... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Dakota c, Thank you for choosing the Staybridge Suites Charlotte Ballantyne. We apologize that such an unfortunate incident occurred during your visit. After this happened, our security director and I immediately followed up with your husband to offer assistance. Our team is committed to providing the best in service to our guests, and we take security very seriously. We... More 

Louisville, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014

Stayed there with 3 friends, and took advantage of a golf package offer that included golf and cart at the Ballantyne Resort. The hotel staff was very friendly and attentive. They shuttled us to and from the golf course, as well as to the nearby restaurants. The rooms were clean, and had plenty of room for the 4 of us.... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Tom R, Thank you for writing a review about your recent stay with us. We are delighted to hear that you found our hotel spacious and in a great location. Our golf package is certainly something to take advantage of and I'm so glad you acknowledged that in your review. Thank you for choosing the Staybridge Suites Charlotte Ballantyne.... More 

Manchester
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2014

I was visiting Charlotte on business for 2 weeks. Have previously stayed at the nearby aloft and struggled with the lack of storage and facilities in room etc. This place was good, lots of storage, a bath tub and a big TV. Maid service was faultless and the place was clean and well equipped. The best thing though is the... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear KatieWManchester, I enjoyed reading your comments about our property, we work very hard to ensure we are a "home away from home" so I was glad you felt as though you were. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope to see you again soon. Best Regards, Nicole Clyburn General Manager More 

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Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Number of rooms: 118
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites
Hotel Style:
#28 Business Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#37 Family Hotel in Charlotte

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