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All 168 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 John J Delaney Drive, Charlotte, NC 28277
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94%
Ranked #9 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Danitadee40 Raleigh, North Carolina
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137 people have reviewed this hotel

Traveler rating
    106
    23
    5
    3
    0
See reviews for
51
18
8
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I had the opportunity to stay at this property this past weekend. We experienced the noise of a child running back and forth on the floor over our suite, all evening and again in the morning. Long story-short, management offered us another nicer suite. The Manager Peggy Lane, did a wonderful job of making sure that my... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Danitadee40, Thank you so much for posting your review. It was a pleasure to read that Peggy was able to provide you with a resolution to your problem and regain your faith in the remaining days of your stay. Our goal is to provide an exceptional experience for our guests and I am delighted you were able to leave... More

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was so accommodating and helpful; every question we had before getting there, every request when were there, all of it was answered perfectly. The room was exactly what we were expecting. Couldn't have asked for more.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Jason R, Thank you for taking the time to post your wonderful comments. I was happy the staff and facility was everything you expected. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can return soon. Best Regards, Nicole Clyburn General Manager More

Green Bay, WI
Contributor
18 reviews 18 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel at the recommendation of a co-worker of mine who had previously stayed at this hotel. I had booked a 4 month reservation for an extended business trip to Charlotte. I ended up checking out and moving to another long-term stay property after only a month here. The positives first. The Ballantyne location is excellent, although in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JessR_G_10, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was lovely and was convenient to the highway and to restaurants. Two things stood out: (1) Great, great customer service from all employees - but Gwen especially went out of her way to be helpful and make us comfortable; (2) Lovely hotel, the courtyard was very soothing and I felt safe and secure relaxing by the fountain. We... More

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Debra Z, Thank you for taking the time to review our hotel. We are pleased that you were happy with our staff and our amenities. Your feedback helps us to assess the level of service we provide and review areas we may need to improve on. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you... More

Austin, Texas
Contributor
18 reviews 18 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 2, 2014

I recently had the pleasure of staying here on a business trip. Although the company paid for the room I told my wife I gladly would stay here on my dime the next time we visit Charlotte. I stayed in two bedroom suite. The bedrooms were quite large and the common area was big enough. The hotel staff was always... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Lance-N-ATX, Thank you for posting your "great" comments. It was such a pleasure to read you enjoyed our property and that you have every intension on returning again soon on pleasure rather than business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More

Chester, Virginia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2014 via mobile

Great three night stay! We love the two bedroom suite! Plenty of room for everyone. Fresh baked cookies at five o'clock are very appreciated and delicious! Lots of places to eat within walking distance! Awesome mall About ten minutes away! Had to go twice!

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kelli B, Thank you for your wonderful review, I was thrilled you had a "great stay"! I was glad you enjoyed your spacious 2 bedroom suite, the extra room is always a plus. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you get the opportunity to stay with us again soon. Best Regards, Nicole Clyburn... More

Conway, South Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2014

Ive stayed here twice both with my family and enjoyed each time. My boys love the indoor pool and the mini golf area. They also love the fact that there are cookies or fruit at the front desk. The staff are always helpful with directions. Each morning the breakfast was amazing. Plenty of food which we brought back to our... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sassyfieldstraveler, Thank you for posting such a positive review. Since your last visit we have updated our outdoor living area to include a fire pit with seating area and granite cornhole boards. I truly think you will love these new features! We are happy that you had such a great experience when you were here last and hope you... More

Maastricht, The Netherlands
Top Contributor
52 reviews 52 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 10, 2014

Pros: Clean, up to date, several benefits Cons: Internet can be slow Internet: Free Breakfast: Free Parking: Free I recently stayed at this hotel when I relocated to Charlotte. We picked this hotel because of the great reviews and the proximity to food options as well as my new work. It definitely does live up to its reviews. This hotel... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sean F, Thank you for your comprehensive review. We really appreciate you taking the time to review our property. Our goal is to always provide the ultimate in service and accommodations and it sounds like we succeeded. I will be sharing your wonderful comments with my team and hope you get to stay with us again in the future.... More

Jacksonville, North Carolina
Top Contributor
53 reviews 53 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 31, 2014

Before I get started with this review, I politely request that you close this window and make a reservation at the Staybridge Suites hotel in Ballantyne. This will save you the time it takes to read any more of this review, and will also allow you to more quickly experience what many satisfied patrons already have--well-rounded excellence. The venue is... More

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear DanPauEli, Thank you for taking the time to post such a fantastic review. I was delighted to hear your experience was such a positive one. We strive so hard to provide our guests with a high level of comfort and service and I was so happy you recognized our hard work. Thank you for choosing the Staybridge Suites Charlotte... More

Durham, North Carolina
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2014

We have had good luck at Staybridge Wilmington, so when we saw there was a Staybridge Ballantyne near Charlotte, we wanted to stay there for our vacation. However, when looking online it looked like the type of room we wanted was already sold out. So, we reserved a suite at the Fairfield Inn in Matthews instead. To our disappointment, when... More

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear CS, Thank you for taking the time to write such a positive review about our property. We are all hospitality professionals who pride ourselves on delivering top service and it sounds like you certainly received it here, especially by Gwen. I am happy to share all your wonderful comments with the entire staff and we truly hope to see... More

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Additional Information about Staybridge Suites Charlotte Ballantyne

Also Known As:
Staybridge Suites Charlotte Hotel
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites
Address: 15735 John J Delaney Drive, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Charlotte
#9 Luxury Hotel in Charlotte
#14 Business Hotel in Charlotte
#15 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Get Comfortable at the award winning Staybridge Suites Hotel Charlotte Ballantyne (Ballantine). The Staybridge Suites Hotel Charlotte Ballantyne (Ballantine) is located in the heart of the Ballantyne Corporate Park & South Charlotte Real Estate Districts, adjacent to the Ballantyne Golf Resort & within walking distance to major corporations like SPX, ESPN, Scottish Re, Bank of America, Lending Tree & AXA/Equitable Life. Our location offers easy access to Ballantyne Village (shopping), Downtown Charlotte, I-485, I-85, I-77 Lowe s Motor Speedway (NASCAR) and the Charlotte Douglas International Airport (CLT).The Staybridge Suites Hotel Charlotte Ballantyne offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel needs.Our smoke free, pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with in-room entertainment, free wired and wireless Internet access, two phone lines with a direct dial phone number and personalized voicemail. Other features include 24 hour business center with free Internet access, a library, free laundry facilities, fitness center, indoor pool w/whirlpool, courtyard w/grills, fire pit, free deluxe breakfast bar and evening Social reception (Tuesday-Weds-Thursday). ... more   less 
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