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Staybridge Suites Charlotte Ballantyne

#22 of 171 Hotels in Charlotte
Certificate of Excellence
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15735 Brixham Hill Avenue, Charlotte, NC 28277
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Staybridge Suites Charlotte Ballantyne
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Ranked #22 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
sloLayne Huntington, WV
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166 reviews from our community

Traveler rating
    123
    29
    9
    4
    1
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60
21
8
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Huntington, WV
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly hotel, and apparently fairly new. We had a pet who was a new traveler and she did wonderfully in the outdoor courtyard while we bided some time playing cornhole. Good service and breakfast. Layout was a little odd with elevators on just one end but it was still a nice place.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear SloLayne, Thank you for taking the time to share your feedback with us. I was very pleased to read that you were happy with our property and that your pet felt comfortable while enjoying our grounds. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can stay with us again soon. Best Regards, Nicole Clyburn... More 

Princeton, West Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over the weekend and this hotel is extremely nice. We all slept like babies, the beds were so comfortable. The breakfast was by far the best breakfast I have had at a hotel, for free. Check out time is at noon so we did not have to rush the morning we left. I have no complaints. Everything... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Melissa b, Thank you so much for taking the time to provide such great feedback. I'm so happy you enjoyed your time with us and hope you can return again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Top Contributor
98 reviews 98 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here after a really long day at Carowinds which wasn't more than 20 minutes away. It was wonderful. The room was a great size and the breakfast was very well done for a free breakfast. We had a great time for the little bit we were here. There are a ton of food choices close and within walking... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Favorg10, Thank you for taking the time to write a review about your recent stay with us. I am pleased to hear you had a very nice experience at our property while visiting Carowinds and also enjoyed our beautiful surroundings. We truly hope you will choose to stay with us again the next time you are in town. Thank... More 

chandler, az
Top Contributor
140 reviews 140 reviews
46 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed April 1, 2015 via mobile

We enjoyed a night here last weekend. The suite was spacious and clean. Beds and bedding were very comfortable. Breakfast was great, although packed with people. Only downsides were the harsh sandpaper pool towels and the foul smell on the 3rd floor hallways. It smelled like body odor, but it might have been a musky room spray. Luckily, our room... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear AZGlass, Thank you for taking the opportunity to share your feedback with us, your review provided us with significant, beneficial information that can improve upon our service. I’m glad you enjoyed your overall stay and truly hope you can return soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

akron, oh
Top Contributor
99 reviews 99 reviews
53 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 26, 2015

I spent one night here in March 2015 on business. For $200, I expected a perfect stay and the hotel fell short. On the positive side, it's a beautiful property in a very nice part of town. Room is large and well-appointed. The bed was comfortable. Breakfast was above average. On the negative side, the level of outside noise making... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Keatingclan, Thank you for taking the time to provide me with this detailed feedback from your recent stay with us. I apologize that your room had some maintenance issues and that we fell short of your expectations in the different areas you provided. I apologize again for the unfavorable impression left with you, please be assured that our priority... More 

Cocoa Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

We have stayed at the Staybridge Ballantyne numberous times on business in the last 2 years. Every visit has been comfortable and pleasant. The breakfast menu is always plentiful,, fresh and great selection. You have the opportunity to choose a healthy start to your day or indulge in sweets. I like the glass plates and silverware. I really don't enjoy... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Darlene T, Thank you for taking the opportunity to share your feedback with us. It was such a pleasure to read you have been staying with us for so many years, we truly appreciate your loyalty. It's always our priority to ensure each and every guest has a pleasant and comfortable stay. Thank you for choosing the Staybridge Suites... More 

Cheraw, South Carolina
Top Contributor
98 reviews 98 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 2, 2015

This is a lovely hotel that is being ran right! Everything about our stay was perfect. We stayed here two nights to celebrate our 21st anniversary. We used our IHG points, so were upgraded to a King suite since it was available. A nice room with a full kitchen and the bed and pillows were very comfortable. One thing that... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Becky D, Thank you so much for sharing your comments with us. How wonderful that you spent your Anniversary here with us, sounds like everything was so perfect for you. Thank you again for your feedback and we truly hope you can spend some more special occasions with us again in the future. Thank you for choosing the Staybridge... More 

Knoxville, Tennessee
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2015 via mobile

This was the first time we stayed at this Staybridge Suites, but I will stay here again. The staff was wonderful, and the rooms were very clean. They have a nice "market" in the lobby too. The free breakfast was very nice, actually better than most hotels I have stayed in, and there was plenty of room in the eating... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear ckssr1961, Thank you for taking the opportunity to share your feedback with us! I'm truly so happy to read all your kind words as we work so hard to make everyone's experience a great one. Thank you again for your comments and we hope to see you again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

We found this hotel as an overnight stay on the way back to Florida from summer vacation. Great customer service separate bedroom from full kitchen and living room. Great breakfast bar. Worth the money, good price and even better customer service.

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Heather M, Thank you so much for your kind comments. I am so glad you enjoyed everything about your stay and we hope you can visit us again the next time you come to Charlotte. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Ashburn, Virginia
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 13, 2015

This hotel is very close to our corporate offices, so it's convenient for our business travelers. the staff is fantastic. Everyone is genuinely kind. The breakfast is wonderful! Lots of fresh berries, and all kinds of healthy and indulgent options for the most important meal of the day! The rooms/suites have a comfortable home-like feel. I appreciate their warmth and... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

OfficeGoddess20147, I want to thank you for taking the time to write a review about your recent stay with us. I was delighted to hear that you enjoyed our breakfast and thought our staff was very helpful. Our goal is to provide the ultimate in service and accommodations to make your stay as comfortable as possible. Your comments about our... More 

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