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Staybridge Suites Charlotte Ballantyne

#29 of 173 Hotels in Charlotte
Certificate of Excellence
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15735 Brixham Hill Avenue, Charlotte, NC 28277
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1 room 1 adult
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Staybridge Suites Charlotte Ballantyne
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201 Reviews from our TripAdvisor Community

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Bronx, New York
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful Hotel, I felt like I was at the Plaza here in NYC. I loved everything the hotel had to offer. From the swimming pool, to the gym, to the hospitality of all the staff members, Especially Carmen and Joyce, who I looked forward to the nights that dinner was being served at the hotel. And then there is Frank,... More 

Helpful?
Thank Ruben V
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Ruben V, Thank you for writing this wonderful review about your recent stay at the Staybridge Suites Charlotte Ballantyne. Your valued feedback and compliments are welcomed and are very much appreciated. I look forward to sharing this email with the entire team at the Staybridge. Thank you again and we truly hope you can return soon. Best Regards, Nicole... More 

Charlotte, North Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Inconsistent with the billing & a little pricey for long term stay. However, the service was exceptional. We were guests for a little over one month, while looking for a home. The many staff members were wonderful and welcoming. Carmen, in particular, was extremely helpful with all of our questions and needs. Being new to the area; there were many.... More 

Helpful?
Thank Deb S
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Deb S, Thank you so much for writing such a fabulous review about your stay with us. I enjoy reading comments from our long term guests and I'm so happy Carmen was able to make your stay more comfortable. We truly value your business and appreciate you choosing the Staybridge Suites Charlotte Ballantyne. We wish you all the best... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Service, amenities, room everything was fantastic, Everything was great, but Carmen's great attitude made my stay wonderful. Thanks for being so nice and super helpful. I would definitely recommend this place to anyone visiting the Ballantyne.

Helpful?
Thank Shridhar P
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Shridhar P, Thank you for taking the time to write such a kind review. I'm pleased you enjoyed your stay and truly thank you for recommending us to others travelling in the area. I'm so thrilled Carmen provided great service and hope you return soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed January 6, 2016

Everything was great, but Carmen and Joyce made my stay complete. Everyday after my sales conference, their smiles and great attitudes took my stress away! Clean rooms and friendly staff. I had some issues at check in, but they were immediately handled very professionally.

Helpful?
Thank Bobby W
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Bobby W, WOW, thank you for this wonderful review! I'm so happy you enjoyed your stay and all we have to offer here at the Staybridge. I'm thrilled Carmen & Joyce provided great service and truly hope you return. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 29, 2015 via mobile

The place was absolutely exceptional. Wine and socials, fire pit, stunning room, and every employee was just kind, inviting, and well trained. I will never choose to stay any place else in Charlotte. Many nice shops and restaurants close by, and a free shuttle as well.

Helpful?
Thank Robert G
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Robert G, Thank you so much for taking the time to write such a wonderful review. I was thrilled to read that you enjoyed your stay so much that you will no longer stay anyplace else while in Charlotte. We appreciate your loyalty and look forward to your return. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed December 16, 2015 via mobile

Service, amenities, room everything was fantastic! Carmen and Joyce were super helpful and a pleasure to be around. They made me feel like I was at home. I would definitely recommend this place to anyone visiting the Ballantyne.

Helpful?
Thank Carlos S
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Carlos S, Thank you for your review. I'm thrilled to hear everything was "fantastic". The entire hotel works so hard so it was nice to hear you mention some team members by name that made your stay memorable. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you return again soon. Best Regards, Nicole Clyburn General... More 

Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2015

Great hotel. Wonderful breakfast buffet and appetizers in the evening. Great food and includes wine and beer on tap. Clean and very spacious rooms. Friendly staff. Nice indoor pool and hot tub. Hotel also has a complete workout facility and a putting green.

Helpful?
Thank JMG64
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JMG64, Thank you for taking the time to post a review about your recent stay. I was pleased you enjoyed our complimentary evening social and all our wonderful amenities. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you return again soon. Best Regards, Nicole Clyburn General Manager More 

1 review
3 of 5 stars Reviewed December 7, 2015

Staybridge Suites Ballantyne is a good an average place to stay while visiting Charlotte. The rooms are average but if any thing in your room is not working then you have to give complaint atleast 2-3 times then only person will come for repairing. The amenities are very good as in gym, pool, spa-pool. The room service is also ok..... More 

Helpful?
Thank Nilesh D
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear NilishD, Thank you for your feedback regarding your recent stay. I'm glad you enjoyed our food and beverage options and all our amenities that we have to offer. I'm sorry we fell short attending to your room challenges, our priority is for you to leave satisfied and apologize again for the unfavorable impression. Thank you for choosing the Staybridge... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed December 3, 2015

Great time staying there. Great staff! A shout out to the front desk and the kitchen help. Carmen and Jay, you made my stay in Charlotte very comfortable! I did not get the rest of your names, but thank you!

Helpful?
Thank joanpruff
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Joanpruff, Thank you for taking the time to write a review about your recent stay. I was thrilled to hear you had a wonderful stay and our team made your trip memorable. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Chattanooga, Tennessee
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 22, 2015

I stayed here for a week on business. Only 20 minutes from the airport and it is very conveniently located with lots of food and shopping around. At the beginning of the week, they have a happy hour in the lobby with free wine, beer, and appetizers which was very nice! The bed was comfortable and the room was clean.... More 

Helpful?
Thank Debby W
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Debby W, Thank you for taking the time to review our hotel. I'm thrilled you enjoyed your time with us and all we have to offer. We are looking forward to a rooms refresh in 2016 which will certainly provide that new look as you suggested. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you... More 

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