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All 170 Charlotte hotels

Staybridge Suites Charlotte Ballantyne

15735 Brixham Hill Avenue, Charlotte, NC 28277
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93%
Ranked #12 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Matthew O
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  • Reviews (144)
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  • Room tips (22)
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144 people have reviewed this hotel

Traveler rating
    111
    23
    6
    4
    0
See reviews for
55
18
8
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
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English first
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is tough to find nice a room for a family of 6, but Staybridge is easily on the top of our list for this. Out room was very clean, and the perfect size. The staff was very friendly and polite. The pool was clean, and fresh towels were always there. The workout room was nice. Breakfast was great with... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Matthew O, Thank you for taking the time to post such a great review of our property. Also thank you for recommending our hotel and recognizing our staff and the level of service they provide. We appreciate you choosing the Staybridge Suites Charlotte Ballantyne and truly hope you can stay with us again soon. Best Regards, Nicole Clyburn General... More

Flat Rock, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

I recently traveled to the Charlotte area on business and rushed into Staybridge to quickly check-in and change before my meeting. I was greeted pleasantly, told there was a guest reception that evening, but noting I was leaving told to travel safely and that breakfast would be ready at 6 a.m. My room was clean, comfortable and I slept well... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sadamds2014, Thank you for taking the time to review our hotel. I was glad to hear you were happy with your stay and would definitely return if you were in the area again on business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne! Best Regards, Nicole Clyburn General Manager More

Saint Louis, Missouri
Contributor
14 reviews 14 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 4, 2014

I’ve stayed at this hotel since 2007 as part of my routine business trips to the Ballantyne Area. Obviously, with that longevity, I think highly of it. My most recent stay was the week of May 5. The staff and service are top notch. In my experience, the rooms are always very clean and they do their best to accommodate... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kathy B, We appreciate your loyalty to our hotel along with your wonderful review. It's rewarding for us to hear that we keep providing you an enjoyable experience year after year. We continually strive to maintain those high service standards and are pleased you receive a consistent level of service upon each stay. Thank you for your continued patronage... More

NJ
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 1, 2014

I was looking forward to an exceptional stay based on reviews but it was mediocre at best. Problems included: Only sheer curtains available which left our entire party to be awoken with the sun No ventilation/fans in bathrooms left the whole room feeling clammy after a shower Room was overrun with small centipedes/millipedes...yuck! Crack in ceiling over tub was wet... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Travlrmom, Thank you for your post. Your review provided us with significant, beneficial information that will help us improve upon our service. All our rooms do have black our curtains so I apologize that we did not assist you with using them during your stay. We strive to provide guests with a high level of service and are taking... More

Atlanta, GA
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 21, 2014

We recently spent three nights with our family in a two bedroom suite at this location What a very pleasant experience! Everything was so clean and the service could not have been better. The courtyard is so relaxing and the pool was sparkling clean --- grandchildren really enjoyed that. Loved the cocktails and dinner snack on Thurs. evening. I highly... More

Was this review helpful? Yes 2
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Baley, Thank you so much for the review of our hotel. We are so happy you enjoyed your stay and will be returning the next time you visit your grandchildren! Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we look forward to having you stay with us again soon. Best Regards, Nicole Clyburn General Manager More

South Florida
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 13, 2014

Consistency is one of those features you look for in a hotel brand, and Staybridge Suites continues to deliver. This time, we spent two nights in Charlotte Ballantyne. The true suite (bedroom with door) was spacious and spotless, with a good shower and bed. The property has a lovely outdoor area, complete with a decorative fountain, and a really nice... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Mpescatore, Thank you for taking the time to post such a comprehensive review, your valued feedback is welcomed as it allows us to make necessary improvements and improve upon our performance. Consistency is our goal so thank you for recognizing our efforts to achieve this and our star players that make this happen for us. Thank you for choosing... More

Rartian, NJ
Top Contributor
115 reviews 115 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 2, 2014

I was here on business the week of the Wells Fargo golf tournament, so I ended up at the Staybridge because every place else was booked but that turned out to be a good choice. This hotel is geared to extended stay guests which I was not, but my visit here was fine. It is nicely appointed, nothing fancy but... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Nancynj, Thank you for taking the time to review our hotel. I was happy to hear that your stay was pleasant and comfortable. We hope you get the opportunity to stay with us again if you are in the area. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2014

My husband and I had the opportunity to stay at this property this past weekend. We experienced the noise of a child running back and forth on the floor over our suite, all evening and again in the morning. Long story-short, management offered us another nicer suite. The Manager Peggy Lane, did a wonderful job of making sure that my... More

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Danitadee40, Thank you so much for posting your review. It was a pleasure to read that Peggy was able to provide you with a resolution to your problem and regain your faith in the remaining days of your stay. Our goal is to provide an exceptional experience for our guests and I am delighted you were able to leave... More

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed April 7, 2014

The staff was so accommodating and helpful; every question we had before getting there, every request when were there, all of it was answered perfectly. The room was exactly what we were expecting. Couldn't have asked for more.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Jason R, Thank you for taking the time to post your wonderful comments. I was happy the staff and facility was everything you expected. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can return soon. Best Regards, Nicole Clyburn General Manager More

Green Bay, WI
Contributor
18 reviews 18 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed March 24, 2014

I booked this hotel at the recommendation of a co-worker of mine who had previously stayed at this hotel. I had booked a 4 month reservation for an extended business trip to Charlotte. I ended up checking out and moving to another long-term stay property after only a month here. The positives first. The Ballantyne location is excellent, although in... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JessR_G_10, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

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Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites

26 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Charlotte #15 Family Hotel in Charlotte #30 Romantic Hotel in Charlotte
Official Description (provided by the hotel)
Get Comfortable at the award winning Staybridge Suites Hotel Charlotte Ballantyne (Ballantine). The Staybridge Suites Hotel Charlotte Ballantyne (Ballantine) is located in the heart of the Ballantyne Corporate Park & South Charlotte Real Estate Districts, adjacent to the Ballantyne Golf Resort & within walking distance to major corporations like SPX, ESPN, Scottish Re, Bank of America, Lending Tree & AXA/Equitable Life. Our location offers easy access to Ballantyne Village (shopping), Downtown Charlotte, I-485, I-85, I-77 Lowe s Motor Speedway (NASCAR) and the Charlotte Douglas International Airport (CLT).The Staybridge Suites Hotel Charlotte Ballantyne offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel needs.Our smoke free, pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with in-room entertainment, free wired and wireless Internet access, two phone lines with a direct dial phone number and personalized voicemail. Other features include 24 hour business center with free Internet access, a library, free laundry facilities, fitness center, indoor pool w/whirlpool, courtyard w/grills, fire pit, free deluxe breakfast bar and evening Social reception (Tuesday-Weds-Thursday). ... more   less 
Number of rooms
118

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