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Staybridge Suites Charlotte Ballantyne

#28 of 171 Hotels in Charlotte
Certificate of Excellence
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15735 Brixham Hill Avenue, Charlotte, NC 28277
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Staybridge Suites Charlotte Ballantyne
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Ranked #28 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
David A
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173 Reviews from our TripAdvisor Community

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Traveler rating
    125
    34
    9
    4
    1
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62
23
8
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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1 review
4 of 5 stars Reviewed 5 days ago NEW

The ladies in the kitchen was very helpful. Especially Joyce and Carmen. Keith, and Tinka (at the front desk), and Rene in (maintenance) were very helpful with telling me about things going on in the area and good places to find BBQ. My only complaint is that the laundry room doesn't have anything that tells about the temperature of the... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is great. The indoor pool is a favorite and is always stocked with ample towels. The pool area is relaxing and the gym is located in the same area. The outdoor grill and gazebo is very nice and the granite corn hole toss games are super cool. I tried to lift one of the granite boards but it... More 

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Grand Blanc, Michigan
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely stay. We were granted an early check-in, which helped us tremendously. We did laundry while we were there and enjoyed the courtyard. Everything met and exceeded our expectations, until check out. When we checked in, we were granted a late check out of 2pm. On the morning of our departure, we called the front desk to... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Travelingbens, Thank you for taking the time to post this review. I was glad you enjoyed our property and all we have to offer. I was disappointed we fell short in communicating your late departure, that is not typical of our actions and I truly do apologize for the inconvenience. Thank you for choosing the Staybridge Suites Charlotte Ballantyne... More 

Dacula GA
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2015

I whisked my husband away for an over night stay in Blakeney Charlotte area. I reviewed many hotels for this little area and took advice offered here on Trip Advisor and gave this place a try. It's beautiful! The common areas were clean and we'll maintained. We utilized the workout room, and enjoyed the free breakfast. They offer a whole... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Ottersln, Thank you for taking the time to write such a detailed review. Your feedback helps us assess the level of service we provide so we certainly appreciate you taking the time to write this. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we will see you next time when you visit the area. Best Regards, Nicole... More 

San Jose, Costa Rica
2 reviews
5 of 5 stars Reviewed June 25, 2015

Location is excelent and people are very friendly, very conveniently located near sevaral restaurants , banks and stores.easy to acess from diferent main roads. The property is very well kept. And the room cleaning people are ready to help.

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Manuel1326, Thank you for taking the time to write a review about your recent stay. We were delighted to read you enjoyed the staffs's service as well as our property and well kept grounds. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope to see you again soon. Best Regards, Nicole Clyburn General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

I was recently at the Staybridge In Ballantyne NC for business and I have to say it is an awesome place to stay. It is clean, updated, and both the evening reception and morning breakfast are excellent! While the buffet staff seemed a bit indifferent to guests, the front desk staff was always very cheery. In all, I would definitely... More 

Was this review helpful? Yes 1
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Wes B, Thank you for staying with us on business and for taking the time to share your feedback. We appreciate your kind comments regarding our hotel and service, and we apologize that our no firearm policy was offensive to you. According to North Carolina law under statue 14-415.11, the property owner is entitled to prohibit concealed handguns. At... More 

Huntington, WV
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

Very friendly hotel, and apparently fairly new. We had a pet who was a new traveler and she did wonderfully in the outdoor courtyard while we bided some time playing cornhole. Good service and breakfast. Layout was a little odd with elevators on just one end but it was still a nice place.

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear SloLayne, Thank you for taking the time to share your feedback with us. I was very pleased to read that you were happy with our property and that your pet felt comfortable while enjoying our grounds. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can stay with us again soon. Best Regards, Nicole Clyburn... More 

Princeton, West Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here over the weekend and this hotel is extremely nice. We all slept like babies, the beds were so comfortable. The breakfast was by far the best breakfast I have had at a hotel, for free. Check out time is at noon so we did not have to rush the morning we left. I have no complaints. Everything... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Melissa b, Thank you so much for taking the time to provide such great feedback. I'm so happy you enjoyed your time with us and hope you can return again soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 30, 2015

We stayed here after a really long day at Carowinds which wasn't more than 20 minutes away. It was wonderful. The room was a great size and the breakfast was very well done for a free breakfast. We had a great time for the little bit we were here. There are a ton of food choices close and within walking... More 

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NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Favorg10, Thank you for taking the time to write a review about your recent stay with us. I am pleased to hear you had a very nice experience at our property while visiting Carowinds and also enjoyed our beautiful surroundings. We truly hope you will choose to stay with us again the next time you are in town. Thank... More 

chandler, az
Level Contributor
146 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed April 1, 2015 via mobile

We enjoyed a night here last weekend. The suite was spacious and clean. Beds and bedding were very comfortable. Breakfast was great, although packed with people. Only downsides were the harsh sandpaper pool towels and the foul smell on the 3rd floor hallways. It smelled like body odor, but it might have been a musky room spray. Luckily, our room... More 

Was this review helpful? Yes
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear AZGlass, Thank you for taking the opportunity to share your feedback with us, your review provided us with significant, beneficial information that can improve upon our service. I’m glad you enjoyed your overall stay and truly hope you can return soon. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager More 

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