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All 170 Charlotte hotels

Residence Inn Charlotte Piper Glen

3.0 of 5 Hotel   |   5115 Piper Station Drive, Charlotte, NC 28277
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68%
Ranked #87 of 170 hotels in Charlotte
A recent review
4 of 5 stars Reviewed May 28, 2014
John_MacAulay Hillsborough, NC
  • Reviews (60)
  • Photos (39)
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  • Room tips (15)
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60 people have reviewed this hotel

Traveler rating
    21
    20
    9
    8
    2
See reviews for
28
7
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Hillsborough, NC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Everything about the Inn is really good except the king mattress in our room was very soft and sagging. The Front Desk said they were renovating and that would be addressed in the future. The morning breakfast is especially good. The attendant goes out of her way to be sure you have everything - even making waffles for you :-)... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for providing us with feedback from your stay. I apologize that the mattress did not provide you with good nights sleep. We are currently finalizing plans for a full renovation later on this year. You will see many changes taking place in both the rooms and public areas. We hope that you get... More

Silver Spring, Maryland
Top Contributor
210 reviews 210 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel was perfect for me. It was close to where I wanted to be, it was clean and nice. There were a ton of places to eat and shop across the street from hotel. It was a great location for me. The staff was really nice. It was nice to have a small kitchen in the room. Most hotels... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you very much for taking the time to let us know about your stay. We are so glad that you enjoyed our facility. We hope you come back and see us again. More

Maryland
Top Contributor
149 reviews 149 reviews
7 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed March 29, 2014

I want to make it clear that none of the problems I will list below were major - but there were far too many of them. We have had good experiences in the past at hotels in this chain but not this time. In the room: no luggage racks in the room only one trash can in a suite no... More

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your recent stay. Our guests feedback is very important to us. We are using your comments to make sure that all of our guests stays are better in future. We would love to have you back again to show you what a great hotel we have. More

Kaysville, Utah
Top Contributor
188 reviews 188 reviews
34 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 22, 2014

This is certainly one of the nicer Residence Inns that I have stayed in. Very clean. Nice and courteous staff. It has a small gym. The breakfast is also quite good. It is a nice place to stay and close to a large shopping mall an restaurants. Close to the freeway. Certainly not super close to downtown if you prefer... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you staying with us and your kind words as well. It is always nice to hear such great feedback. We hope you come stay with us again. More

Dayton
Top Contributor
86 reviews 86 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 12, 2014

Just stayed for a long weekend at this Residence Inn while visiting family in the area. Could not have been happier with the service and the staff. We had a two bedroom suite, and the only concern I would mention is that some of the furniture has seen much better days....worn to the edge. But the service was exceptional, the... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We are currently in the process of planning a renovation for this fall so we look forward to you coming back and seeing how great our property is going to look. More

Waxhaw, North Carolina
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

My family of four stayed here for 23 days while waiting on the completion of our new house. The staff was great, especially at the front desk, very polite and attentive to any need that we came up. The breakfast options were always a hit with my two tweenage boys. The dinner nights were most helpful in eliminating the need... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know how you enjoyed being here. We are glad that we were able to accommodate you and your family. We appreciate all of the great feedback that gave us. We look forward to seeing you again. More

Carlisle, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 29, 2013

we arrived on christmas day with our pets, the staff was so polite and helpful everytime we had a question with travel to a place or our pets needs. the breakfast buffet was great with multiple choices and the hostess was constantly refilling the coffee and foods, even going around and asking if she could get anything for us seniors.... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for your review of our hotel. We appreciate you taking the time to do it and for staying with us. We are glad that we were able to accommodate you and your pets. More

Virginia, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2013

My husband & I traveled to NC for the wedding of his youngest son and since we were going, we took his parents with us also. Now having gone on trips with them in the past, I knew the snoring level could get ridiculous. I booked a suite at the Marriott Residence Inn in Charlotte and it was heaven...We each... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your stay. We are so glad you enjoyed it. I agree the two bedroom suites are excellent for staying with family. We hope that you come back and see us again. We look forward to it. More

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed December 7, 2013

I usually stay at Marriott with my family when we travel but we were having some work done to the house and we decided to stay loyal to the brand. The property is a little dated but the staff is great and welcoming. Breakfast was good and my kids slept like babies on the comfortable beds. We were angry that... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn and for taking the time to review your experience with us. I appreciate the kind words about our hotel and especially about Marissa. She is a great employee and we are lucky to have her. I thank you for stopping to make sure she was safe the day she had car trouble.... More

Bluffton, South Carolina
1 review
2 of 5 stars Reviewed December 2, 2013

We just spent three nights at this hotel as we were visiting our son and family for the Thanksgiving Holiday. We could not help but notice the shabbiness of the furniture - ancient! All scratched up as well. Then the bed -- it was beyond soft. Just awful. The least you can do is give people a clean room, clean... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to review our hotel. I appreciate all of the kind words about the staff. We do understand your concerns about the furniture of the conditions and the mattresses. Our hotel will be renovated in 2014 and these issues will be addressed. We hope that you come back and see what a great hotel we... More

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Additional Information about Residence Inn Charlotte Piper Glen

Address: 5115 Piper Station Drive, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Piper Glen 3*
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Also Known As:
Residence Inn Charlotte Piper Glen Hotel Charlotte
Charlotte Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
114

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