We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Charlotte Piper Glen

Hotel website
Hotel deals
Hotel packages
5115 Piper Station Drive, Charlotte, NC 28277
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Residence Inn Charlotte Piper Glen
Professional photos View all
Browse nearby
Residence Inn Charlotte Piper Glen
Write a Review

77 reviews from our community

Traveler rating
    25
    24
    10
    13
    5
See reviews for
35
7
3
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (20)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (20)
All months
Chapel Hill, North Carolina
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I and my sister-in-law and her mother stayed in a two bedroom suite at the Residence Inn Charlotte Piper Glen for the weekend of 4/10/15 while we attended one of our neice's sports events. The location was a positive. The hotel is located in a new area with plenty of restaurants, bars, and shops. It is also... More 

Was this review helpful? Yes
Pottstown Pa
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took our daughter to Charlotte this weekend to start her job as a teacher in Charlotte. After we drove nine hours we were glad for your wonderful hotel. Everything was so clean and homey. Thank you. We will definitely stay there again. Pam B

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your great experience with us. We look forward to you come back and seeing us again soon. More 

Ramsey, New Jersey
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very little went right: 1. No rooms available when I arrived 11:30 am. Told me they my requested room identified- on a high floor away from the highway - and it would be ready when I returned mid afternoon. 2. The lobby restroom was closed due to renovations. Not what I wanted to hear after a long morning's drive. 3.... More 

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know about your stay. I apologize that we were not able to get you into the room that you requested. That is not usually the case and I am sorry that it was for you. We have now completed our renovations and I hope that you will give us another... More 

Rockville, Maryland, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Stayed here one night last week, and was greeted upon check in by the pleasant front desk clerk (don't remember her name). Yes you can see that a renovation is going on but the hotel made every possible attempt to minimize the impact to the guest. Other comments before mine the guests are upset because a renovation is going on.... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. We are so happy that you enjoyed your stay. It is always nice to get such great feedback. We hope that you come back and see us again. More 

Lohmar, Germany
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 14, 2015

I visit this hotel about twice per year. There is nothing special or really bad to say about this hotel. For (nearly) every thing it is a 3. (from 5). There is one thing that is really disgusting and that is the carpet in the lift. Pardon me for going on about this but you could grow bacterial cultures in... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and taking the time to let us know about your experience. As you know we are just finishing up our renovation and I am happy to tell you that the carpet in the elevators is being replaced as well. We were waiting to last to do it as we have been receiving many deliveries... More 

Surfside Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

Room 202 nonskid surface in the shower was worn-out resulting me falling out of the shower injuring my right foot and injuring my right hip that sent me to the emergency room for x-rays. I filled out an incident report and was told I would hear from the General Manager. Three days later and I have not heard from anyone... More 

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your experience. I apologize for the tub in your room. We are currently looking into what the best option is for taking care of this issue. I am not sure what may have caused it to become worn in this one particular room. We hope that you will give... More 

Hinsdale, Illinois
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed February 22, 2015

This hotel is very underwhelming. The "lobby" is under renovation. This basically means that there is no lobby at all. There is a front desk, staffed by a collection of surly employees as well as 9 bar stools, where the "lobby" should be. At breakfast, as you might imagine this is insufficient. Many of the guests when I stayed were... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn - Charlotte Piper Glen and for providing us feedback about your stay. It is always good to hear from one of our groups. I do apologize for the inconveniences that you experienced because of our renovation. We had discussed with the tournament directors and your club contact that we were under renovation... More 

Raleigh, North Carolina
Top Contributor
85 reviews 85 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed February 18, 2015

This hotel is OK, and is undergoing construction. Rooms are fine, free breakfast is all right, but the major problem no one can make better is the very loud interstate right outside your window! If you plan on staying here, bring ear plugs if you want to sleep. They should have avoided this issue when the hotel was under construction.... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn Charlotte Piper Glen and for taking the time to let us know about your experience. I apologize that road noise was an inconvenience for you. I wish that we would have know about it during your stay so that we could have moved you to a different room or done something to... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

In town for a family event. Stayed in a two bedroom suite. It was nice, clean and looked newly remodeled. Lobby was in the midst of being remodeled. They had a temp area setup for the breakfast. From what I understand from other family members it was scaled down but still included cheese omelet, sausage, and waffles. Staff did their... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. I appreciate your understanding while you were with us. As said we are currently undergoing a renovation. The room portion of the renovation is complete and we are just a few short weeks away from finishing the lobby area. We are very... More 

Fredericksburg, Virginia
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

The Residence Inn hotel chain is wonderful ... like a little home away from home. This particular location was very clean and even though next to the interstate (my windows faced the road) it was extremely quiet. I heard very little in the way of traffic noises. The breakfast selection was incredible. There was so much to choose from. The... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your stay. We are glad that you enjoyed it and that you had such a great experience. Be sure to come back again soon and see our "new" hotel after our renovation is complete. More 

Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Dining (7)
Viewed
Room/suite (12)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question