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Residence Inn Charlotte Piper Glen

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5115 Piper Station Drive, Charlotte, NC 28277
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Residence Inn Charlotte Piper Glen
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Residence Inn Charlotte Piper Glen
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81 Reviews from our TripAdvisor Community

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Traveler rating
    26
    25
    12
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    5
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37
7
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baton Rouge, Louisiana
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this property for 3 nights in June for my godchild’s high school graduation. Check-in and check-out went smoothly. We only ate breakfast one morning and it was decent – plus there were quite a few choices and selections of both hot and cold items available. I did overhear one guest telling a hotel employee that the timer... More 

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Miami Beach, Florida
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice an clean, the employees were friendly. The breakfast was good and hot, the happy hour food was ample etc. The only problem I had was the phones in the rooms did not work. Evidently they just had new phones installed and the installation wasn't complete. However they did come knock on my door for a wake... More 

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Mansfield, Massachusetts
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 5, 2015

Could not have had a better experience than we did at this property - people were great and we had a great 2-night stay for a wedding in the area. Would stay here again in a heartbeat! People were very accommodating, great breakfast - great pool area and firepit!

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Pascack Valley, NJ
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 24, 2015

Stayed with family over Memorial weekend. Overall good stay, would return. Honored all requests... thumbs up. Nice breakfast, good service at front desk. Clean hotel/grounds/gym (albeit small). Unbeatable location. I would suggest leaving pool towels easily accessible to guests by the pool deck so as to avoid having to ask front desk.

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Chapel Hill, North Carolina
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed April 13, 2015

My husband and I and my sister-in-law and her mother stayed in a two bedroom suite at the Residence Inn Charlotte Piper Glen for the weekend of 4/10/15 while we attended one of our neice's sports events. The location was a positive. The hotel is located in a new area with plenty of restaurants, bars, and shops. It is also... More 

Was this review helpful? Yes 2

Travelers are raving about these Charlotte hotels

Pottstown Pa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

Took our daughter to Charlotte this weekend to start her job as a teacher in Charlotte. After we drove nine hours we were glad for your wonderful hotel. Everything was so clean and homey. Thank you. We will definitely stay there again. Pam B

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your great experience with us. We look forward to you come back and seeing us again soon. More 

Ramsey, New Jersey
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed March 29, 2015

Very little went right: 1. No rooms available when I arrived 11:30 am. Told me they my requested room identified- on a high floor away from the highway - and it would be ready when I returned mid afternoon. 2. The lobby restroom was closed due to renovations. Not what I wanted to hear after a long morning's drive. 3.... More 

Was this review helpful? Yes 3
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know about your stay. I apologize that we were not able to get you into the room that you requested. That is not usually the case and I am sorry that it was for you. We have now completed our renovations and I hope that you will give us another... More 

Rockville, Maryland, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Stayed here one night last week, and was greeted upon check in by the pleasant front desk clerk (don't remember her name). Yes you can see that a renovation is going on but the hotel made every possible attempt to minimize the impact to the guest. Other comments before mine the guests are upset because a renovation is going on.... More 

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. We are so happy that you enjoyed your stay. It is always nice to get such great feedback. We hope that you come back and see us again. More 

Lohmar, Germany
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 14, 2015

I visit this hotel about twice per year. There is nothing special or really bad to say about this hotel. For (nearly) every thing it is a 3. (from 5). There is one thing that is really disgusting and that is the carpet in the lift. Pardon me for going on about this but you could grow bacterial cultures in... More 

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and taking the time to let us know about your experience. As you know we are just finishing up our renovation and I am happy to tell you that the carpet in the elevators is being replaced as well. We were waiting to last to do it as we have been receiving many deliveries... More 

Surfside Beach, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 3, 2015

Room 202 nonskid surface in the shower was worn-out resulting me falling out of the shower injuring my right foot and injuring my right hip that sent me to the emergency room for x-rays. I filled out an incident report and was told I would hear from the General Manager. Three days later and I have not heard from anyone... More 

Was this review helpful? Yes 2
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your experience. I apologize for the tub in your room. We are currently looking into what the best option is for taking care of this issue. I am not sure what may have caused it to become worn in this one particular room. We hope that you will give... More 

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