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Residence Inn Charlotte Piper Glen

3.0 of 5 5115 Piper Station Drive, Charlotte, NC 28277
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Residence Inn Charlotte Piper Glen
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Residence Inn Charlotte Piper Glen
Residence Inn Charlotte Piper Glen
Residence Inn Charlotte Piper Glen
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72 reviews from our community

Traveler rating
    23
    24
    9
    11
    5
See reviews for
33
7
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Surfside Beach, South Carolina
1 review
1 of 5 stars NEW

Room 202 nonskid surface in the shower was worn-out resulting me falling out of the shower injuring my right foot and injuring my right hip that sent me to the emergency room for x-rays. I filled out an incident report and was told I would hear from the General Manager. Three days later and I have not heard from anyone... More 

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Hinsdale, Illinois
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is very underwhelming. The "lobby" is under renovation. This basically means that there is no lobby at all. There is a front desk, staffed by a collection of surly employees as well as 9 bar stools, where the "lobby" should be. At breakfast, as you might imagine this is insufficient. Many of the guests when I stayed were... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn - Charlotte Piper Glen and for providing us feedback about your stay. It is always good to hear from one of our groups. I do apologize for the inconveniences that you experienced because of our renovation. We had discussed with the tournament directors and your club contact that we were under renovation... More 

Raleigh, North Carolina
Top Contributor
81 reviews 81 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is OK, and is undergoing construction. Rooms are fine, free breakfast is all right, but the major problem no one can make better is the very loud interstate right outside your window! If you plan on staying here, bring ear plugs if you want to sleep. They should have avoided this issue when the hotel was under construction.... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn Charlotte Piper Glen and for taking the time to let us know about your experience. I apologize that road noise was an inconvenience for you. I wish that we would have know about it during your stay so that we could have moved you to a different room or done something to... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for a family event. Stayed in a two bedroom suite. It was nice, clean and looked newly remodeled. Lobby was in the midst of being remodeled. They had a temp area setup for the breakfast. From what I understand from other family members it was scaled down but still included cheese omelet, sausage, and waffles. Staff did their... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. I appreciate your understanding while you were with us. As said we are currently undergoing a renovation. The room portion of the renovation is complete and we are just a few short weeks away from finishing the lobby area. We are very... More 

Fredericksburg, Virginia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

The Residence Inn hotel chain is wonderful ... like a little home away from home. This particular location was very clean and even though next to the interstate (my windows faced the road) it was extremely quiet. I heard very little in the way of traffic noises. The breakfast selection was incredible. There was so much to choose from. The... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your stay. We are glad that you enjoyed it and that you had such a great experience. Be sure to come back again soon and see our "new" hotel after our renovation is complete. More 

Atlanta
Contributor
19 reviews 19 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

We visited the Residence Inn Piper Glen for a weekend tournament. They were extremely accommodating to our groups needs. We had a very early morning game and the staff was able to put out cold items for the kids to get prior to the game. We loved the outdoor fire pit and the kids enjoyed the sport court. Great experience!... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for a taking the time to let us know about your stay. We are glad you and your team stayed with us and that we could make your weekend more convenient by providing you with an early breakfast. We hope that the next time you are in the Charlotte area you will come and stay with us again. More 

Orando
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 6, 2014

We spent three nights at this hotel, along with lots of our family and friends who were in town for a wedding. This hotel was the perfect spot for a large family gathering. There were several different room size and layout options, an extensive hot breakfast, basketball courts, and an awesome outdoor fire pit with lots if seating where the... More 

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to share feedback on your stay. We appreciate all of your kind comments and are glad that you enjoyed your stay with us. We look forward to you coming back again. More 

Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 23, 2014

This hotel was was average overall and we stayed as an on the raid transition point, arriving late and leaving in the morning. The rooms fixtures were on the old side, mattresses old and worn out, the AC system needs a thorough cleaning, etc. Our issues were with the door locks not functioning properly. 1. The 2 side exit doors... More 

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for choosing the Residence Inn Piper Glen and for taking the time to let us know about your stay. I am sorry that the door in your room did not latch. That should have been caught by our staff before you checked in. I have had my maintenance person look at it and we have adjusted the door... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 18, 2014

Staying here for two weeks waiting for a new home to be ready. Here's a random list of thoughts. No real mattress in the master suite. Just a foam pad on top of a box spring. Mismatched kitchen appliances. Dirty dishes upon arrival (food stuck to cutting board/colander, etc). Office chair leather ripped off with padding exposed. White stain on... More 

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know about your experience. I am sorry that things did not go better during your stay. I am excited to let you know that we are currently finalizing plans for a complete renovation of the hotel that will start in just over 1 month. The hotel will have an new... More 

fletcher nc
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

Enjoyed our one bedroom, nice and clean, bed very comfortable, great that pets are allowed. Breakfast was included which was a bonus. Easy into hotel with no issues. Easy parking. Would definitely stay again! Suggestion regarding breakfast. The two nites we stayed there was never any bacon on the bar, just sausage which I cannot eat. Please try to consider... More 

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for your review of our hotel and your kind words about our hotel. We do currently rotate bacon into our breakfast. I apologize that we didn't have it on one of the days that you were here. We look forward to you coming back and staying with us again. More 

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Additional Information about Residence Inn Charlotte Piper Glen

Address: 5115 Piper Station Drive, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Piper Glen 3*
Number of rooms: 114
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Also Known As:
Residence Inn Charlotte Piper Glen Hotel Charlotte
Charlotte Residence Inn

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