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All 168 Charlotte hotels

Residence Inn Charlotte Piper Glen

3.0 of 5 Hotel   |   5115 Piper Station Drive, Charlotte, NC 28277
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Ranked #85 of 168 hotels in Charlotte
A recent review
4 of 5 stars reviewed 2 days ago
irishfaith Silver Spring, Maryland
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59 people have reviewed this hotel

Traveler rating
    21
    19
    9
    8
    2
See reviews for
27
7
2
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Silver Spring, Maryland
Top Contributor
196 reviews 196 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was perfect for me. It was close to where I wanted to be, it was clean and nice. There were a ton of places to eat and shop across the street from hotel. It was a great location for me. The staff was really nice. It was nice to have a small kitchen in the room. Most hotels... More

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Maryland
Top Contributor
133 reviews 133 reviews
7 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I want to make it clear that none of the problems I will list below were major - but there were far too many of them. We have had good experiences in the past at hotels in this chain but not this time. In the room: no luggage racks in the room only one trash can in a suite no... More

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your recent stay. Our guests feedback is very important to us. We are using your comments to make sure that all of our guests stays are better in future. We would love to have you back again to show you what a great hotel we have. More

Kaysville, Utah
Top Contributor
185 reviews 185 reviews
34 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is certainly one of the nicer Residence Inns that I have stayed in. Very clean. Nice and courteous staff. It has a small gym. The breakfast is also quite good. It is a nice place to stay and close to a large shopping mall an restaurants. Close to the freeway. Certainly not super close to downtown if you prefer... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you staying with us and your kind words as well. It is always nice to hear such great feedback. We hope you come stay with us again. More

Dayton
Top Contributor
80 reviews 80 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 12, 2014

Just stayed for a long weekend at this Residence Inn while visiting family in the area. Could not have been happier with the service and the staff. We had a two bedroom suite, and the only concern I would mention is that some of the furniture has seen much better days....worn to the edge. But the service was exceptional, the... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We are currently in the process of planning a renovation for this fall so we look forward to you coming back and seeing how great our property is going to look. More

Waxhaw, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

My family of four stayed here for 23 days while waiting on the completion of our new house. The staff was great, especially at the front desk, very polite and attentive to any need that we came up. The breakfast options were always a hit with my two tweenage boys. The dinner nights were most helpful in eliminating the need... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know how you enjoyed being here. We are glad that we were able to accommodate you and your family. We appreciate all of the great feedback that gave us. We look forward to seeing you again. More

Carlisle, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 29, 2013

we arrived on christmas day with our pets, the staff was so polite and helpful everytime we had a question with travel to a place or our pets needs. the breakfast buffet was great with multiple choices and the hostess was constantly refilling the coffee and foods, even going around and asking if she could get anything for us seniors.... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for your review of our hotel. We appreciate you taking the time to do it and for staying with us. We are glad that we were able to accommodate you and your pets. More

Virginia, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2013

My husband & I traveled to NC for the wedding of his youngest son and since we were going, we took his parents with us also. Now having gone on trips with them in the past, I knew the snoring level could get ridiculous. I booked a suite at the Marriott Residence Inn in Charlotte and it was heaven...We each... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your stay. We are so glad you enjoyed it. I agree the two bedroom suites are excellent for staying with family. We hope that you come back and see us again. We look forward to it. More

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed December 7, 2013

I usually stay at Marriott with my family when we travel but we were having some work done to the house and we decided to stay loyal to the brand. The property is a little dated but the staff is great and welcoming. Breakfast was good and my kids slept like babies on the comfortable beds. We were angry that... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn and for taking the time to review your experience with us. I appreciate the kind words about our hotel and especially about Marissa. She is a great employee and we are lucky to have her. I thank you for stopping to make sure she was safe the day she had car trouble.... More

Bluffton, South Carolina
1 review
2 of 5 stars Reviewed December 2, 2013

We just spent three nights at this hotel as we were visiting our son and family for the Thanksgiving Holiday. We could not help but notice the shabbiness of the furniture - ancient! All scratched up as well. Then the bed -- it was beyond soft. Just awful. The least you can do is give people a clean room, clean... More

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Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to review our hotel. I appreciate all of the kind words about the staff. We do understand your concerns about the furniture of the conditions and the mattresses. Our hotel will be renovated in 2014 and these issues will be addressed. We hope that you come back and see what a great hotel we... More

Sloop Point, NC.
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 28, 2013

The staff was very polite but the design of this facility was not very well thought out. Only one elevator and the outside pool was closed for the season. The room was adequate with a nice kitchen with full size appliances but the sofa bed was uncomfortable for anyone but an exhausted 16 year old. The king size bed was... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to give us some feedback from your recent stay. I appreciate the compliments about my staff. I apologize that your stay was not as good as it could have been and that you were woken up during the night. I hope you enjoyed the rest of your time with us. More

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Additional Information about Residence Inn Charlotte Piper Glen

Also Known As:
Residence Inn Charlotte Piper Glen Hotel
Residence Inn Charlotte Piper Glen Hotel Charlotte
Residence Inn Charlotte
Charlotte Residence Inn
Address: 5115 Piper Station Drive, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 168 hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Piper Glen 3*
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