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All 170 Charlotte hotels

Residence Inn Charlotte Piper Glen

3.0 of 5 Hotel   |   5115 Piper Station Drive, Charlotte, NC 28277
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Ranked #90 of 170 hotels in Charlotte
A recent review
4 of 5 stars Reviewed July 16, 2014
darqueen fletcher nc
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63 people have reviewed this hotel

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Traveler rating
    21
    22
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    3
See reviews for
29
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
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English first
fletcher nc
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 16, 2014

Enjoyed our one bedroom, nice and clean, bed very comfortable, great that pets are allowed. Breakfast was included which was a bonus. Easy into hotel with no issues. Easy parking. Would definitely stay again! Suggestion regarding breakfast. The two nites we stayed there was never any bacon on the bar, just sausage which I cannot eat. Please try to consider... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for your review of our hotel and your kind words about our hotel. We do currently rotate bacon into our breakfast. I apologize that we didn't have it on one of the days that you were here. We look forward to you coming back and staying with us again. More

Philadelphia
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 11, 2014

As a Marriott Gold and SPG Platinum member I travel often and this property wins my worst room quality in 2014 award. Room 512 has burn marks in the carpet, stained pull out couch mattress, stained drapes, torn armchair, clogged toilet, and ripped desk chair. I tried to switch rooms but full house. At $219.00 per night Marriott I expected... More

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. I apologize for the issues that you experienced while you were with us. We are currently working on our plan for a renovation late this year and many all of the problems that you noted will be addressed. I hope that you... More

Charlotte, North Carolina
2 reviews
4 of 5 stars Reviewed July 9, 2014 via mobile

For the price point, this is a good property with restaurants and entertainment very close by.. personnel were very friendly and helpful, stay on parking lot side to avoid noise from 485..would stay there again

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for taking the time to let us know about your stay and your kind words. We hope that you come back stay with us again soon. More

Hillsborough, NC
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

Everything about the Inn is really good except the king mattress in our room was very soft and sagging. The Front Desk said they were renovating and that would be addressed in the future. The morning breakfast is especially good. The attendant goes out of her way to be sure you have everything - even making waffles for you :-)... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for providing us with feedback from your stay. I apologize that the mattress did not provide you with good nights sleep. We are currently finalizing plans for a full renovation later on this year. You will see many changes taking place in both the rooms and public areas. We hope that you get... More

Silver Spring, Maryland
Top Contributor
221 reviews 221 reviews
33 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel was perfect for me. It was close to where I wanted to be, it was clean and nice. There were a ton of places to eat and shop across the street from hotel. It was a great location for me. The staff was really nice. It was nice to have a small kitchen in the room. Most hotels... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you very much for taking the time to let us know about your stay. We are so glad that you enjoyed our facility. We hope you come back and see us again. More

Maryland
Top Contributor
154 reviews 154 reviews
7 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed March 29, 2014

I want to make it clear that none of the problems I will list below were major - but there were far too many of them. We have had good experiences in the past at hotels in this chain but not this time. In the room: no luggage racks in the room only one trash can in a suite no... More

Was this review helpful? Yes 1
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your recent stay. Our guests feedback is very important to us. We are using your comments to make sure that all of our guests stays are better in future. We would love to have you back again to show you what a great hotel we have. More

Kaysville, Utah
Top Contributor
195 reviews 195 reviews
36 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed March 22, 2014

This is certainly one of the nicer Residence Inns that I have stayed in. Very clean. Nice and courteous staff. It has a small gym. The breakfast is also quite good. It is a nice place to stay and close to a large shopping mall an restaurants. Close to the freeway. Certainly not super close to downtown if you prefer... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you staying with us and your kind words as well. It is always nice to hear such great feedback. We hope you come stay with us again. More

Dayton
Top Contributor
89 reviews 89 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 12, 2014

Just stayed for a long weekend at this Residence Inn while visiting family in the area. Could not have been happier with the service and the staff. We had a two bedroom suite, and the only concern I would mention is that some of the furniture has seen much better days....worn to the edge. But the service was exceptional, the... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We are currently in the process of planning a renovation for this fall so we look forward to you coming back and seeing how great our property is going to look. More

Waxhaw, North Carolina
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 8, 2014

My family of four stayed here for 23 days while waiting on the completion of our new house. The staff was great, especially at the front desk, very polite and attentive to any need that we came up. The breakfast options were always a hit with my two tweenage boys. The dinner nights were most helpful in eliminating the need... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for letting us know how you enjoyed being here. We are glad that we were able to accommodate you and your family. We appreciate all of the great feedback that gave us. We look forward to seeing you again. More

Carlisle, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 29, 2013

we arrived on christmas day with our pets, the staff was so polite and helpful everytime we had a question with travel to a place or our pets needs. the breakfast buffet was great with multiple choices and the hostess was constantly refilling the coffee and foods, even going around and asking if she could get anything for us seniors.... More

Was this review helpful? Yes
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you so much for your review of our hotel. We appreciate you taking the time to do it and for staying with us. We are glad that we were able to accommodate you and your pets. More

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Additional Information about Residence Inn Charlotte Piper Glen

Address: 5115 Piper Station Drive, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Piper Glen 3*
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Also Known As:
Residence Inn Charlotte Piper Glen Hotel Charlotte
Charlotte Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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114

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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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