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Residence Inn Charlotte Uptown

#19 of 171 Hotels in Charlotte
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404 S Mint St, Charlotte, NC 28202
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Residence Inn Charlotte Uptown
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Residence Inn Charlotte Uptown
Residence Inn Charlotte Uptown
Residence Inn Charlotte Uptown
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281 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winston Salem, North Carolina
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Full day of good parking, shuttle to my business meeting, great room, great view, quiet, clean, good map for wife and kids to follow, nice people, perfect location. And I can't emphasize enough how great front desk was on morning of July 15 and waiters / bartender was on evening of July 14. Despite my 5 star rating the free... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the glowing review. It's so good of you to take the time to recommend our property. Thanks you so much! More 

New Smyrna Beach, Florida
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service upon check in was fine, but slow. It took quite awhile to get a room even though the reservation was made & confirmed a few weeks in advance. A couple of rooms had an odor to them, then they finally found one that was fine. Room was spacious and comfortable. Unfortunately, the parking garage, while on premises, is... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your candid review. It appears that we did not meet your expectations in several areas during your stay with us. We normally score very high in both our service and operations scores but obviously fell short during your visit to Charlotte. Please accept our apologies and we will continue to work toward providing our guests both trouble... More 

Sugarcreek
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved the clean nature of this hotel and the shear size of the two bedroom suite which also had a living room and full kitchen. Also, the location is awesome. If you walk out the front and turn left, you are looking at BB & T Park. Right--Carolina Panthers Stadium. Plenty of places to eat within walking distance as well.

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for taking the time to review our property! More 

Hartland, Wisconsin
1 review
5 of 5 stars Reviewed June 22, 2015

The hotel staff was very accommodating to us. They took the time to show us the rooms before I booked our upcoming stay.The rooms were very nice, comfortable beds and spacious floor plan. The breakfast was great and we enjoyed the choices and the fact that they varied from day to day. Especially liked that we were able to enjoy... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Please do come back and see us next time in the area; we would love to have you back! More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015 via mobile

We stayed 1 night in the executive suite this past weekend. Staff was very friendly & helpful. Upon arriving in room noticed there was no pillows for the sofa bed. The cleaning ladies was just down the hall & was so sweet & friendly they promptly got me 2 pillows. The room was very spacious & clean. Motel is located... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for all of the nice remarks and letting others know that you had a wonderful experience. We hope that we have made you a life long guest. More 

Lawrenceville, GA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 20, 2015

The staff is friendly and helpful. The breakfast was fine, typical for a Marriott property. The hotel is nice and in a great location. Unfortunately it's incredibly noisy. I can hear everything in the next room and spent hours listening to someone not in my family snoring. That was with the fan going and my phone blasting river noises. If... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your candid feedback. It is unusual for us to receive a noise complaint on the construction of the building. We do, of course, have noise in the hallway at times but rarely do we get a complaint about thin walls and lack of insulation. None the less, we are very sorry that we did not meet your... More 

Stockport, United Kingdom
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 3, 2015

Enjoyed our stay here in Charlotte had 3 nights on the memorial weekend, went to NASCAR. Very nice hotel, great room, we were lucky to have a room on the 9 floor with a view over the front, not sure whether I would have been happy with a room at the back overlooking the multi storey car park. This was... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you very much for staying with us and also for the nice review. We do not own or operate the parking facility but we do have to pass along our costs associated with the leased parking spaces. We do actually have the lowest overnight cost for parking of any hotels in the Uptown area. More 

Durham, North Carolina
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed May 28, 2015

Great location between the football stadium and the AAA Charlotte Knights ballpark. Fairly priced considering the area and parking garage, although there is a daily charge of $11.00. Ask for a room with a view if you can get it. Whether you're facing the ballpark, or the lovely downtown park or even the football stadium, I highly recommend it. At... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the nice review. It sounds like you came to town for a ballgame. Yes, the location is fantastic for baseball or football. I'm glad that you enjoyed the room and the amenities as well. More 

Connecticut
Level Contributor
94 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed May 27, 2015

I first stayed at this Residence Inn probably around 2 years ago when it was brand new. I remember being impressed at how spacious the rooms were and how close it was to the stadium and downtown. Those things still hold true, and it's still a very nice hotel, but I was kind of surprised that in it's very short... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your honest feedback. We do appreciate the comments and will use them as focus areas. Actually our property opened in 2001. We are almost 15 years old and currently 6 years into our last renovation. We are scheduled for another full renovation later this year and should be complete by year's end. It sounds like you would... More 

Rolesville, NC
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed May 24, 2015

We had an awesome stay at the Residence Inn Uptown. We were in town for one night for an event at the Charlotte Convention Center. The hotel was able to provide shuttle service to and from the CCC and did so with little wait time. Very friendly, efficient and courteous staff! The rooms were clean and comfortable. Breakfast was nice... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We appreciate you taking the time to review our property! Thank you for the positive feedback. More 

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