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All 170 Charlotte hotels

Residence Inn Charlotte Uptown

3.0 of 5 Hotel   |   404 S Mint St, Charlotte, NC 28202 (Third Ward)
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Residence Inn Charlotte Uptown
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92%
Ranked #21 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Lunetta S Columbus, United States
  • Overview
  • Reviews (238)
  • Photos (71)
  • Amenities
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  • Room tips (48)
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238 people have reviewed this hotel

Traveler rating
    147
    71
    13
    6
    1
See reviews for
55
56
22
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

nice to have a bar lounge in a Residence Inn - staff are pleasant But if you get a room like 210 that has the lower roof fans outside your windows then get ready for a sleepless night Notice levels exceeded ordinance levels of 60db after 9pm

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Columbus, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The Executive Suite was quite spacious for entertaining. The dining area was suitable for a nice sit down meal and the kitchen was able to comfortably accommodate food preparation by two or three people. The living room allowed plenty of room to mingle. The bedroom was quiet and restful. Although the bathroom was very spacious it would have been nice... More

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

It was so nice to host you on your last stay in Charlotte! We are very pleased that we exceeded your expectations. More

Lanham, MD
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a sorority convention and it was the one of the best experiences, and I have stayed at many, many hotels. The hotel had our sorority colors in balloons at the front desk when we arrived. Everything was top notch, from the room to the free breakfast and the front desk staff. But I cannot... More

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the wonderful review. We so enjoyed having you and your sorority group stay with us! Come back when in the area. More

Arlington, Virginia
Contributor
19 reviews 19 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was blown away by the great location and staff at this hotel. First, it's in a great location if you are interested in taking in a game (Panthers, or AAA baseball at BB&T Park). It's across the street from the baseball stadium and although I didn't go it looked like a great way to spend an evening. There is... More

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for taking the time out of your busy schedule to give us a review. We were so pleased to hear that you enjoyed your stay with us this month. There were 2 females at the desk that night so I have praised both of them (didn't want to leave one out). It really meant alot to them that... More

Surfside Beach, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a concert at the PNC arena, and it was a great location. Restaurants within walking distance, great sushi place around the corner. Hotel is a skyscraper, unlike most other Residence inns. staff were excellent, and very helpful. Room was gorgeous, large, comfortable, and a great city view with floor to ceiling windows. Parking lot was right... More

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for the great review. Come back to see us! More

giessen
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A suitable venue for our wedding/family gathering in lovely Charlotte. Location perfect for downtown shopping or Stadium visit. Parking shared with Stadium..immediately adjacent to hotel. Unfortunately, no valet parking. Friendly staff and accommodating service in the lobby/bar... a bit cramped quarters especially at breakfast which was included and was a bit better than usual hotel breakfastes. The shock came when... More

Was this review helpful? Yes 2
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for staying with us and the honest review. We actually don't have many king beds due to the additional furniture. We are sorry that we have only a chosen few large beds as every room has a sleeper sofa couch, recliner chair and work desk and kitchen leaving room for only a queen bed as a rule. I'm... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

have stayed there 3 times and I am going back next week, hopefully I get that great city view again, bathrooms are nice and the whirlpool tubs are good. The Room service for food is just ok, not the best , I ordered a French dip sandwich last time and they forgot the dip! But all in all you cant... More

Was this review helpful? Yes 2
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for becoming a regular at Ri Uptown! We really appreciate it and can only hope to keep making positive impressions.We apologize about the "dip". More

Hendersonville, NC
Contributor
18 reviews 18 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 8, 2014

My daughter and I stayed here. Everything was very nice, except the sofa. From the outside it definitely looked like it was time to be retired. Then we put the sheets and blanket on the sofa bed and we were totally shocked. The springs and coils were right at the surface of the mattress. It was late so I had... More

Was this review helpful? Yes 5
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for taking the time to write a review on our property. I am glad that you enjoyed your stay with us and the surrounding area. We are due for a renovation next year and the sleeper sofas will be retired. I am sorry that we did not get a chance to provide one of our egg crate mattress... More

Clearwater, Florida
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

Stayed two nights 5/31 & 6/1/2014. Nice location and property. Upon return around 6PM on 6/1/2014 we opened the door to find the room had not been cleaned. Called the front desk and asked for towels. Then had to call for more coffee, then found a broken corkscrew. Upon check out, I stated that we did not receive housekeeping and... More

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

I was very sorry to hear that you did not receive houskeeping service. We will investigate and hopefully be able to prevent this from happening in the future. Please call me personally as I would like to apologize and offer restitution. David Love More

Lexington Park, Maryland
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stated at the Residence Inn Charlotte Uptown for two nights and were satisfied with the accommodations. Our room was clean, as was the hotel in general. Also nice was the shuttle service, which will take you to any destination within a two mile distance. Had we stayed longer, we would have appreciated the large fridge in the room. One... More

Was this review helpful? Yes 3
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the kind words and we hope to have to stay with us again in the future. More

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Additional Information about Residence Inn Charlotte Uptown

Address: 404 S Mint St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Charlotte Uptown 3*
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Also Known As:
Residence Inn Charlotte Uptown Hotel Charlotte
Charlotte Residence Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#5 Business Hotel in Charlotte #7 Green Hotel in Charlotte #29 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Photo of a standard Studio room. All rooms have fully furnished kitchens, couches, reclining chairs, work desks and more. Renovated in 2008 and 2009. ... more   less 
Number of rooms
150

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