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Residence Inn Charlotte Uptown

#31 of 173 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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404 S Mint St, Charlotte, NC 28202
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Residence Inn Charlotte Uptown
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303 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott Residence Inn has a great location near the football stadium and baseball park, and only four blocks from downtown Charlotte. Rooms were spacious and clean and furnished with the large refrigerator, utensils, etc. expected from a Residence Inn; the buffet breakfast was okay. The inn could improve some details such as making promised wake-up calls.

Helpful?
Thank EugeC
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We're thankful that you enjoyed your stay with us recently. We appreciate your business and hope that we can host you again in the future. I would like to apologize if we neglected to follow through on your wake up call. I know that can cause some distress. We do normally do a great job of follow through. More 

Mareeba, Australia
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for two nights family of five. Our son slept on the pull out sofa. The mattress was so bad on this sofa that my son used the sofa cushions on top of the mattress to try to get some comfort. My daughter had a rollaway which was also uncomfortable. The other two beds were comfortable. Breakfast included was the... More 

Helpful?
Thank DSBCAM
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your candid review. We are receiving a full renovation starting in March of this year and will be replacing all furniture, including sleeper sofas. This will provide our guests with comfortable sleeper sofa experiences. More 

Sylva, North Carolina
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I were in town for the Panthers game and we live 3 hours away so I decided to stay the night. I chose Residence Inn because it is right next door to the stadium (it's actually between the Panthers stadium and a baseball stadium). They allow for mobile check in so I was able to check in... More 

Helpful?
1 Thank BorderCollie0215
Columbus, OH
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on the way back to Ohio from Florida. This Residence Inn is a high rise downtown building with an attached garage in the back. It looks like an office building from afar. Rooms are smaller than the typical Residence Inn but that is understandable because its downtown location. The hotel is nice and warmly decorated.... More 

Helpful?
Thank Doc_Genetics
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for staying with but also for taking the time to provide others with a valuable review of the property. Please come again next time you are traveling through Charlotte. More 

Alpharetta, Georgia
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Decided to stay here at the last minute and used points. I talked with Courtney at the Front Desk and he is awesome. After check in I decided to grab a beer at the bar. I can't remember her name but she has short blonde hair with a fantastic personality. She gave me a quick run down on the craft... More 

Helpful?
Thank AtlantaPirate1963
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for the review. We are so glad that you had a nice brief stay over at our property recently. Please try to stop in again when the opportunity arises. More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

Great place to stay for a visit to downtown Charlotte. Rooms are large, clean, and comfortable for a longer stay. The staff is prompt and courteous. The Monday - Wednesday gatherings are outstanding, better than any other Residence I have stayed at. Right next door to both the Carolina Panthers stadium and the BBT minor league baseball stadium. Downtown park... More 

Helpful?
1 Thank Stacey H
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We really appreciate the fact that you took the time to review our property. We are thankful that you enjoyed your stay and hope that you will keep returning! More 

Friendswood, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

Stayed here for ACC Championship football game and it worked out fantastically! No need to worry about stadium parking; park in hotel garage and walk a couple of blocks to the stadium. Has a nice hotel bar that people gathered at after the game. Also, there a coffee station that is out all of the time. The kitchen was well... More 

Helpful?
Thank LandOrBySea
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Please do come back for more events at both Bank of America and the BB&T ballpark. We are indeed the place to stay! More 

Southport, North Carolina
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 2, 2015

We stayed here recently when we spent a 3-day weekend in Charlotte. I loved the location, convenient to both Bank of America Stadium and the baseball stadium of the Charlotte Knights. Both are just a block away. We were also able to walk to downtown restaurants and shops in about 10 to 15 minutes. I parked our car in the... More 

Helpful?
Thank Ward416
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your recent stay with us and the kind review. We do get stretched to the edge in the breakfast service when getting to the end of breakfast service hours. It seems that a high percentage of our guests like to wait until 9:30am or so to come down to eat. We do usually execute to the point... More 

Charlotte, North Carolina
Level Contributor
5 reviews
3 of 5 stars Reviewed November 22, 2015 via mobile

Stayed here for a one night stay. Hotel is nice and very clean. Good location for a panther game. I would stay here again but not before a game. They should put some extra staff on during game days. A little chaotic checking in, no plates and ran out of food on breakfast buffet. Phone ran 5 minutes to call... More 

Helpful?
Thank hchesler
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your honest feedback. I was not at the property this weekend but will investigate all of your concerns. We do schedule extra staff members on heavy days such as football games and are usually very successful at executing service excellence. I hope that you will give us another try in the future. More 

East Hartford, CT
Level Contributor
174 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed November 11, 2015

Stayed after the Panthers/Packers game. Hotel is right next to the stadium! In our two bedroom suite, we had a small living room area, small kitchen with full sized refrigerator, and 2 bedrooms each with it's own private bath. Breakfast was standard fare. The hotel shuttle gave us a complimentary round trip rides to Duckworth's for post-game eats and drinks.... More 

Helpful?
Thank HikerTraveler
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

So glad to hear that you two brothers had a fantastic time while staying at our property for the football game. Please come back next season ans we'll have a fully renovated hotel waiting for you. More 

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