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Residence Inn Charlotte Uptown

#17 of 171 Hotels in Charlotte
Certificate of Excellence
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404 S Mint St, Charlotte, NC 28202
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Residence Inn Charlotte Uptown
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Residence Inn Charlotte Uptown
Residence Inn Charlotte Uptown
Residence Inn Charlotte Uptown
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271 reviews from our community

Traveler rating
    166
    84
    14
    6
    1
See reviews for
63
67
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96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
  • All months
    (271)
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    (78)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Let me start with a HUGE thanks to Orlando for finding my purse and Joseph for keeping it safe! I'd tucked it out of sight and for the first time in my life I left it. Besides the point that they saved me from that debacle, the rooms are large and well-appointed (and I have a nice view of the... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We were glad to hear that we helped salvage your trip by finding your purse. Orlando and Joseph will be commended publically for their efforts. Please hurry back next time in Charlotte! More 

Pittsboro, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

On April 11, 2015 I rushed into this hotel without a reservation on a weekend when Charlotte was bursting at the seams AND I had an appointment I needed to keep within 2 hours of my arrival! Foolish me I didn't make a hotel reservation so I was really flying by the seat of my pants. I had previously stayed... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks so much for the email and this great review! I am so pleased that you were so well taken care of. We preach great service everyday and hope that you will stay with us again in the near future. More 

santa cruz, ca
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 20, 2015

It's what you would find at all Residence Inn's, comfy beds, kitchenette with popcorn, breakfast buffet, but it was so much nicer. The breakfast buffet had a few more interesting items, florentine breakfast sandwich, grits, biscuits and gravy. The hallways and elevators had nice trim and were nicer looking. The staff was fantastic from Zach at the front desk to... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the wonderful review. I will thank Zach and the rest of the team personally for providing such good service. More 

Charlotte
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed over a long weekend. What a great location for hotel - near baseball park. Stayed overnight walked to Baseball game, dinner, Romare Beardon Park, etc. Hotel is newer and very well kept. Nice rooms. Service was exceptional. Hotel staff from front desk to house keeping very nice and always courteous. As with most Residence Inn very good breakfast each... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the kind words. We are in an ideal location for all sporting events and the Chalrotte Uptown nightlife. Please stay with us again next time you are in Charlotte! More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

I've been involved in hospitality for 6 years and I am very critical of the places I stay. The staff here was great! The front desk employees friendly, professional, chatty, and knowledgeable. The hotel is clean and in a good location. the free shuttle is a nice perk! I don't normally stay at residence inns but this one is quite... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for letting our team know that they exceed your expectations. That really means a lot to us coming from an industry professional. More 

Glenn Heights, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

My sister could not have given my Mom and I a better surprise. It was just what the both of us needed..a weekend stay at the Residence Inn in Uptown Charlotte. The staff rolled out the red carpet with their pleasant smiles, courteous demeanor and professional attitudes. I loved the warmth of the lobby and dining area. The breakfast was... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We are so pleased that you and your parents decided Charlotte was the place to visit! We also thank you for sharing your great stay with others. More 

Roxboro, North Carolina
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2015

I stayed here with friends on a recent event weekend. The front desk staff is courteous, helpful and always pleasant. Willing to recommend suggestions for whatever you ask and always providing a smile. It is within walking distance to everything that Charlotte has to offer and right beside Bank of Anerica stadium (go Panthers!). The hotel also provides a free... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your review! I will definitely recognize the front desk team for their service standards. More 

Honolulu
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2015

Perfect hotel for a family since the rooms are all furnished with kitchenettes and are very spacious. Complimentary breakfast in the lobby was definitely popular with the business and family travelers. Fitness center had the basic equipment and served its purpose. Located in between the 2 stadiums, but not so close to the city center, but complimentary shuttle gets you... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

It is always a pleasant surprise to receive a favorable review. We are all very happy that we could make your stay a great one. More 

Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 8, 2015

I wished and should have gotten everyone's name but, Susan was the last person I saw at check out. Check in was flawless! Both bartender's were incredible! Whomever my wife spoke to about the ribeye steak...it rivals Longhorn's! We wish you offered more sides. The room was incredible as we had our pet with us. Your location is perfect because... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

It was a pleasure hosting you during your recent stay. My team really does appreciate your kind review. More 

Bandon, Oregon
Top Contributor
66 reviews 66 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 29, 2015

We were visiting friends and going to a game at the Panthers stadium, this Inn is perfect for both. Great staff all around and ideal area for walks to the city center, restaurants and of course the Panthers stadium. Would definitely recommend.

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Please come back and stay with us next time in the area. We were so pleased to here that you had a great stay with us! More 

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