Im pretty loyal or residence inns, and have been in a fare amount of them, but I have to say this one is in my top three of all residence inns. Great location in the city, close to everything. Convenient hotel shuttle good for taking you into the heart of Charlotte uptown if you need it. Breakfast was phenomenal. Most...
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My room was huge! Full kitchen, great TV... I did laundry, had some snacks, loved the free breakfast! I could eat biscuits and gravy every day of my life and be happy as a clam. I wanted to venture out, but quickly turned back. If Ii were to return to the downtown area, I would have probably stay at the...
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My wife and I stayed here last week and couldn't have had a better experience. The front desk staff was very friendly, yet professional. We were late arriving for the manager's reception one night and therefore missed the hot chocolate chip cookies (5 PM to 6:30 PM). One of the ladies asked how the food was, and I said "great,...
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We reserved a one bedroom suite, but when we arrived we only had a studio. Not sure if this mix-up was on the online end of registration or an overbooking, but (Kara, I think that was her name) quickly fixed the problem by giving us two rooms for the price of one. The view of the city was beautiful and...
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Dear paviolin: I sincerely apologize first for us not having the designated room type available for your stay. We do watch our inventory carefully and in particular the two bedroom suites due to them being ideal for families. Secondly, I would like to apologize for the amount of noise experienced during the nightime hours. We do have security and they...
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Stayed a weekend in April for a wedding. Loved the two room suite (super comfy bed!!) & the breakfast buffet was phenomenal (hooray for make your own waffles!). Would definitely stay again in the future.
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I stayed at this hotel for two nights last week. Traveling with family members we chose a two bedroom suite. It was a pleasant stay from beginning to end. The front desk service was excellent and gave us directions and information for whatever we needed. The hotel lobby areas were modern and clean. The gym was really nice as well...
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Just stayed @ the Residence Inn Charlotte Uptown this past weekend. I selected it because of the high reviews on Trip Advisor. The hotel was not full, but we were placed in a room overlooking the parking structure and empty field. Not very exciting, but the room was quiet and spacious for 2 (no room next door, only the stairwell)....
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CAGIRL401: I am so sorry that you had a less than outstanding stay with us. We do care about giving every guest a trip that they will remember fondly. We do try to give as many guests as possible a city view but sometimes due to occupancy or room type we cannot do so. Also, I am sorry that the...
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I've been staying at this hotel for the last couple of months off and on. The staff is demonstrably interested in making sure your stay is comfortable and enjoyable. The breakfast and evening food and manager's happy hour definitely make you feel welcome and appreciated. By all means come meet Ana for evening drinks and snacks.
The rooms are very...
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it was better than we even imagined it would the.. Great room, Great Staff...Perfect
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We spent our first trip to Charlotte at the Residence Inn. The people at the front desk were very nice and welcoming, and we arrived from a 13 hour train ride from New York and after we checked in, we immediately went to the hotel restaurant. John, the restaurant manager/bartender was very nice and accomodating and we felt like we...
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