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Residence Inn Charlotte Uptown

#18 of 171 Hotels in Charlotte
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404 S Mint St, Charlotte, NC 28202
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Residence Inn Charlotte Uptown
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Residence Inn Charlotte Uptown
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274 Reviews from our TripAdvisor Community

Traveler rating
    168
    85
    14
    6
    1
See reviews for
63
70
22
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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    (274)
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Durham, North Carolina
Top Contributor
53 reviews 53 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location between the football stadium and the AAA Charlotte Knights ballpark. Fairly priced considering the area and parking garage, although there is a daily charge of $11.00. Ask for a room with a view if you can get it. Whether you're facing the ballpark, or the lovely downtown park or even the football stadium, I highly recommend it. At... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the nice review. It sounds like you came to town for a ballgame. Yes, the location is fantastic for baseball or football. I'm glad that you enjoyed the room and the amenities as well. More 

Connecticut
Top Contributor
85 reviews 85 reviews
72 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I first stayed at this Residence Inn probably around 2 years ago when it was brand new. I remember being impressed at how spacious the rooms were and how close it was to the stadium and downtown. Those things still hold true, and it's still a very nice hotel, but I was kind of surprised that in it's very short... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your honest feedback. We do appreciate the comments and will use them as focus areas. Actually our property opened in 2001. We are almost 15 years old and currently 6 years into our last renovation. We are scheduled for another full renovation later this year and should be complete by year's end. It sounds like you would... More 

Rolesville, NC
Top Contributor
54 reviews 54 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an awesome stay at the Residence Inn Uptown. We were in town for one night for an event at the Charlotte Convention Center. The hotel was able to provide shuttle service to and from the CCC and did so with little wait time. Very friendly, efficient and courteous staff! The rooms were clean and comfortable. Breakfast was nice... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We appreciate you taking the time to review our property! Thank you for the positive feedback. More 

Kihei, Hawaii
Top Contributor
116 reviews 116 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Can't say enough about how great the staff is here. Public spaces are nice, decent beer and wine at happy hour (only complaint-why only Monday - Wednesday????). Good breakfast-eggs, sausage, fantastic southern biscuits, fruit, yogurt, oatmeal, waffles.....everything you could want. Room was large (we had the Exec 1BR) with a full kitchen. A few maintenance things needed addressing and the... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your review and the feed back! The manager socials are now called "The MIx" and the entire brand has moved to only 3 nights a week format. I am sorry if that did not meet your expectations. We are placing more emphasis on the quality of the food and beverage. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015 via mobile

Let me start with a HUGE thanks to Orlando for finding my purse and Joseph for keeping it safe! I'd tucked it out of sight and for the first time in my life I left it. Besides the point that they saved me from that debacle, the rooms are large and well-appointed (and I have a nice view of the... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We were glad to hear that we helped salvage your trip by finding your purse. Orlando and Joseph will be commended publically for their efforts. Please hurry back next time in Charlotte! More 

Pittsboro, North Carolina
2 reviews
5 of 5 stars Reviewed April 13, 2015

On April 11, 2015 I rushed into this hotel without a reservation on a weekend when Charlotte was bursting at the seams AND I had an appointment I needed to keep within 2 hours of my arrival! Foolish me I didn't make a hotel reservation so I was really flying by the seat of my pants. I had previously stayed... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks so much for the email and this great review! I am so pleased that you were so well taken care of. We preach great service everyday and hope that you will stay with us again in the near future. More 

santa cruz, ca
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 20, 2015

It's what you would find at all Residence Inn's, comfy beds, kitchenette with popcorn, breakfast buffet, but it was so much nicer. The breakfast buffet had a few more interesting items, florentine breakfast sandwich, grits, biscuits and gravy. The hallways and elevators had nice trim and were nicer looking. The staff was fantastic from Zach at the front desk to... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the wonderful review. I will thank Zach and the rest of the team personally for providing such good service. More 

Charlotte
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed over a long weekend. What a great location for hotel - near baseball park. Stayed overnight walked to Baseball game, dinner, Romare Beardon Park, etc. Hotel is newer and very well kept. Nice rooms. Service was exceptional. Hotel staff from front desk to house keeping very nice and always courteous. As with most Residence Inn very good breakfast each... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the kind words. We are in an ideal location for all sporting events and the Chalrotte Uptown nightlife. Please stay with us again next time you are in Charlotte! More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 16, 2015

I've been involved in hospitality for 6 years and I am very critical of the places I stay. The staff here was great! The front desk employees friendly, professional, chatty, and knowledgeable. The hotel is clean and in a good location. the free shuttle is a nice perk! I don't normally stay at residence inns but this one is quite... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for letting our team know that they exceed your expectations. That really means a lot to us coming from an industry professional. More 

Glenn Heights, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2015

My sister could not have given my Mom and I a better surprise. It was just what the both of us needed..a weekend stay at the Residence Inn in Uptown Charlotte. The staff rolled out the red carpet with their pleasant smiles, courteous demeanor and professional attitudes. I loved the warmth of the lobby and dining area. The breakfast was... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We are so pleased that you and your parents decided Charlotte was the place to visit! We also thank you for sharing your great stay with others. More 

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