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Residence Inn Charlotte Uptown

#18 of 171 Hotels in Charlotte
Certificate of Excellence
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404 S Mint St, Charlotte, NC 28202
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Residence Inn Charlotte Uptown
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288 Reviews from our TripAdvisor Community

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Traveler rating
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brunswick, Georgia
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was great. Very clean. The staff was courteous. The breakfast was very good. The hotel was packed due to the Panthers/patriot game and several weddings. The staff was terrific about keeping up with the demand at breakfast. We traveled with our two dogs. They were very welcomed by staff as well. My only bad experience was with the... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for taking the time to review our property. Glad to hear that all went so well for you. I will investigate why we couldn't get the shuttle back over there to pick you up or offer to get you a taxi. Take care and hope to see you again! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We we're in town for the Panthers game. The hotel was very convenient to everything, we walked everywhere. The staff was extremely friendly and helpful. The breakfast was fantastic both mornings.The room was huge and had everything we needed and more. Will definitely stay again.

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks so much for staying with us. I am so glad that you had a great experience. Go Panthers! More 

Springfield, Ohio
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Residence Inn is like staying in your very own apartment with a full size refrigerator, stove, and all the comforts of home. The room was clean. Great for a family. The staff was nice. The price of the room includes a hot breakfast--eggs. Bacon, potatoes, etc. Unlike some places I've stayed, the breakfast crew kept breakfast coming until breakfast... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

I am so glad that you enjoyed your stay. It sounds as though the breakfast was a real hit for you. We do try to place a big spread out for our guests. More 

Windsor
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Marriott Residence Inn on a business trip for a few days during the week. I have nothing bad to say about this hotel. The staff was very courteous, friendly, and helpful. If I requested suggestions on where to eat, or needed an address to a location they have responded in a professional and polite manner The... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We were so pleased that you enjoyed your stay with us. We just love hearing that we executed the service standards for our guests. We do have several offerings included in the room rate that our guests really enjoy. Please come back again. More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I needed a hotel room near the Nascar Hall of Fame so my son could walk there, and a place close for me to drive to Carowinds Amusement Park. I found this gem in Charlotte and had an awesome experience. The hotel is located in downtown Charlotte and close to everything. The hotel looks to be newer and was richly... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

So glad to hear that you enjoyed your recent stay with us in Charlotte. Adam is a service oriented team member, as are all of our associates, and he will always go above and beyond to exceed our guest's expectations. More 

Brooklyn, New York
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We came to NC for a wedding and this is the recommended hotel of the B&G.. Nice hotel for a short stay.. they brought our bags to the room very fast.. parking is for a fee and the self parking lot is adjacent to the hotel.. room was a nice size standard chain room clean no off odors.. The bed... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

We do appreciate you taking time out of your busy schedule to review our property. We are glad that you enjoyed your stay and hope to see you again in the future. More 

Winston Salem, North Carolina
Level Contributor
104 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 15, 2015

Full day of good parking, shuttle to my business meeting, great room, great view, quiet, clean, good map for wife and kids to follow, nice people, perfect location. And I can't emphasize enough how great front desk was on morning of July 15 and waiters / bartender was on evening of July 14. Despite my 5 star rating the free... More 

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CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for the glowing review. It's so good of you to take the time to recommend our property. Thanks you so much! More 

New Smyrna Beach, Florida
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 9, 2015

The service upon check in was fine, but slow. It took quite awhile to get a room even though the reservation was made & confirmed a few weeks in advance. A couple of rooms had an odor to them, then they finally found one that was fine. Room was spacious and comfortable. Unfortunately, the parking garage, while on premises, is... More 

Was this review helpful? Yes 1
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thank you for your candid review. It appears that we did not meet your expectations in several areas during your stay with us. We normally score very high in both our service and operations scores but obviously fell short during your visit to Charlotte. Please accept our apologies and we will continue to work toward providing our guests both trouble... More 

Sugarcreek
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 3, 2015 via mobile

Loved the clean nature of this hotel and the shear size of the two bedroom suite which also had a living room and full kitchen. Also, the location is awesome. If you walk out the front and turn left, you are looking at BB & T Park. Right--Carolina Panthers Stadium. Plenty of places to eat within walking distance as well.

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Thanks for taking the time to review our property! More 

Hartland, Wisconsin
1 review
5 of 5 stars Reviewed June 22, 2015

The hotel staff was very accommodating to us. They took the time to show us the rooms before I booked our upcoming stay.The rooms were very nice, comfortable beds and spacious floor plan. The breakfast was great and we enjoyed the choices and the fact that they varied from day to day. Especially liked that we were able to enjoy... More 

Was this review helpful? Yes
CharlottehotelGM, General Manager at Residence Inn Charlotte Uptown, responded to this review

Please do come back and see us next time in the area; we would love to have you back! More 

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