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Homewood Suites by Hilton Charlotte Airport

3.0 of 5 Hotel   |   2770 Yorkmont Road, Charlotte, NC 28208 (Eagle Lake)
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80%
Ranked #39 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
tipobserver Belton, South Carolina
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259 reviews from our community

Traveler rating
    140
    64
    30
    12
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Durham, North Carolina
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The lobby is very nice, cleaned and polished. The room I had was dusty. One of bed pillows has a blood stain on it. The bathroom tub had ring residue, and the toliet also has residue under the ring that was not good to look at. This is not Hilton Quality. 2stars for sleep quality.

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear shwanne1, We appreciate you alerting us about the cleanliness issues you encountered. This is certainly not typical nor acceptable. The comfort of our guests is of utmost importance and we've addressed your concerns with our team. Please feel free to contact us directly if you have any additional comments or concerns. Sincerely, Cassandra Seal General Manager More

Belton, South Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I loved staying at this hotel. It was quiet and they served food every night Monday through Thursday. The rooms were also fully equipped with full kitchen and cooking utensils. They even had free popcorn bags to snack on in the hotel with no extra charge. The staff was also very friendly. I would definitely stay here again! To me... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear tipobserver, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Cassandra Seal General Manager More

Fresno, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this property as a family for one night since it was a two bedroom unit. The property was ok but there were a few little things that did not impress us (cheapy hair dryer (VERY lound) and cheapy iron). The bedspread had seen better days and had burn marks on it. The carpet also had burn marks... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Roger W, I’m sorry that our hotel and accommodations left you underwhelmed. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Best, Cassandra Seal General Manager More

Inman, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel/experience. Hilton quality. Our late check in was no problem for the staff and it was quick. Shuttle service was great incentive to stay here and worked perfectly for an early flight so we didn't have to drive & park our car at the airport.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Patricia R, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and quality accommodations. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Cassandra Seal General Manager More

Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were able to secure a great deal on Priceline for this hotel and were extremely happy with our accommodations. The suite was the perfect size, very clean, and up to date. The king bed was very comfortable. I was pleasantly surprised that the bath products were Neutrogena brand, what a nice treat. I always bring my own products but... More

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ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Msmattox, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Cassandra Seal General Manager More

Durham, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The property overall was not bad and I felt that it was a good value considering what I paid for a 2 room suite. What I didn't count on was the uninvited guests that were in the room as well...ants. It wasn't by any means an infestation but having been bitten by an ant before and having an allergic reaction... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Michael P, Thank you for acknowledging that our accommodations and ample breakfast are well suited to your family travels even though you were not completely satisfied with your stay. I’m so sorry for the issues you experienced with our internet and the ants found in your vanity area. Additionally, I’m disappointed to hear that we did not resolve your... More

Garner, North Carolina, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Husband and I very happy with this hotel. Close to Carowinds and IKEA. King suite spacious with comfortable bed, large flat screen tv, and a full kitchen. Walking distance to movie theater and food. Rooms and hotel very clean.

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Angela C, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Cassandra Seal General Manager More

Bowling Green, Kentucky
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Rooms were clean and service was good. Coffee (in lobby at breakfast buffet) wasn't good. There were grounds in the coffee. Thank goodness for tea. The food service for the training class I attended at the hotel was also good.

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Julia S, Thank you for sharing your review. I’m happy to hear that you enjoyed our clean rooms, good food, and friendly service. I’m sorry that our coffee was not to your liking, but I’m glad you enjoyed your stay overall. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the... More

Hickory, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were surprised how nice this hotel was. The Manager's Reception was much more than we expected. Easy to make a meal out of it. Better than Embassy Suites for example and less expensive.....and friendlier staff. Environment is a good informal way to meet other guests.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear Richard S, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Cassandra Seal General Manager More

Berkeley, California
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this place near Charlotte, N.C. airport for it has free shuttle to and from the airport on the hour. It is a clean, fairly new place and friendly staff. I found the king bed very comfortable and got a good night sleep. The living room has a sleeper couch, large flat screen T.V. and a full kitchen. they... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this review

Dear LiveItWell, Thank you for sharing your experience with us. We’re pleased to hear our comfortable room, airport shuttle, and ample breakfast made for an enjoyable stay. We look forward to your return visit. Best, Cassandra Seal General Manager More

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Additional Information about Homewood Suites by Hilton Charlotte Airport

Address: 2770 Yorkmont Road, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Charlotte Airport 3*
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Also Known As:
Homewood Suites By Hilton Charlotte Airport / Coliseum Hotel Charlotte
Homewood Suites Charlotte Airport
Hilton Charlotte
Homewood Charlotte
Charlotte Hilton
Charlotte Homewood Suites

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