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Hilton Garden Inn Charlotte Uptown

#22 of 171 Hotels in Charlotte
Certificate of Excellence
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508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202
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Hilton Garden Inn Charlotte Uptown
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360 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Acme, Pennsylvania
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A Nicely appointed hotel in a trendy part of town. Looked clean and modern, not worn. Right across the street from the NASCAR Hall of Fame, if you're into that sort of thing. Also a good location if you're doing business in Uptown. However....... Be advised that the only parking available is in a parking garage shared by Hilton Garden... More 

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Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was very clean, the staff were extremely friendly (and helpful!) and there were always fun treats waiting in the lobby like lemonade and cookies. This hotel is an easy walk to the Convention Center and walkable to other happenings in the Uptown area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Salem, Virginia
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at Hilton! The staff was excellent and the room was great. The hotel has a nice location and there is a free shuttle up to three miles of hotel. I would highly recommend this hotel!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Austin, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I went to Charlotte for a conference in April 2015. We stayed for about a week at this hotel and loved it. The room was perfectly situated on the corner of the building, and the views from the room were great. I dont know that much about Charlotte, NC, but this stay made me want to go... More 

Was this review helpful? Yes 1
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for taking the time to respond. We appreciate your kind words and are thrilled we were able to exceed your expectations. Just a little clarification that the two block walk is to Charlotte's light rail system but our complimentary on demand shuttle can pick up and drop off at the Amtrack train station any day between 7 am... More 

Zebulon, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The shuttle service lacked a lot to be desired. The shuttle was HOT. It should have been cool and ready for guests who would need it and took the time to dress for dinner and an evening out. We were there on a night when a lot was going on Uptown, so they should have been prepaped. The rooms are... More 

Review collected in partnership with Hilton Garden Inn

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Beaufort, South Carolina
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I took a quick trip to Charlotte to visit with friends who were also in town. We had never been here before, and booked this hotel mainly because it was near the hotel at which our friends were staying. We were pleasantly surprised with the suite we were given, which cost less than the small double room... More 

Was this review helpful? Yes 3
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We think it is awful special anytime we hear from a senior contributor, and a neighbor from Beaufort to boot. We will be sure to celebrate your comments as a team. It was our pleasure to play a part in such a great Charlotte experience. More 

Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here to attend the race. With a breakfast buffett every day, The Nascar Hall of Fame right out the front door plus we had all the celebrations and parties going on. It was the ideal location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear you all experienced Speed Street...and lived to tell the tale! Please don't wait an entire year to visit again! More 

Deer Park, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The location was perfect - right across the street from the NASCAR Museum. We went to the race on Sunday and were just a few minutes away. The hotel is in walking distance of several great restaurants. The shuttle took us to the market which has fresh food to eat and to take back home. It was great!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We are thrilled our on demand complimentary shuttle enhanced your experience in Charlotte. We service most places in a 3 mile radius of the hotel but unfortunately, we do not service the airport. We look forward to your return visit. More 

Palo Alto, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Hotel is very average, needs updates, the room is small, bathroom is not really clean and needed works. But customer service was very good, problems were resolved after talking to the front desk. Location is good.

Review collected in partnership with Hilton Garden Inn

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ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for your positive comments about our staff's effort. We regret the condition of our product soured your experience but I will mention we are planning a renovation this fall that will remedy our dated appearance. We look forward to seeing you again. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is across the street from the NASCAR Hall of Fame, which was an unexpected treat. Wish I would have had time to visit the H of F, but I only stayed one night for business. Pros: - The hotel and room was quite clean and well kept. - The employees were very polite and welcoming. - The room... More 

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ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for sharing a VERY GOOD synopsis of our property and understanding the aspects of our property that we can control. Please feel free to bring in your own specialty K cups, many of our guests do. We look forward to seeing you again soon and maybe we can find time to experience the NASCAR Hall of Fame next... More 

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