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Hilton Garden Inn Charlotte North

3.0 of 5 9315 Statesville Road, Charlotte, NC 28269
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Certificate of Excellence 2014
Hilton Garden Inn Charlotte North
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Hilton Garden Inn Charlotte North
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185 reviews from our community

Traveler rating
    94
    48
    24
    12
    7
See reviews for
49
31
18
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brookville
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This is a great location for us as it is near downtown Charlotte and near our family. Have never had an issue here. Clean room; friendly staff. Nice seating area outside if travelers want to get some fresh air.

Review collected in partnership with Hilton Garden Inn

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel clean and quiet, a few problems with the bathroom. Check out was not great but the desk clerk was extremely polite and apologetic for the problems. The beds were very comfortable, Having to pay for breakfast $10.99 per person was a big no no, as the room rate was already over what we would normally expect to pay,... More

Review collected in partnership with Hilton Garden Inn

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Orlando, Florida
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We just checked out of this place this morning - room 402 which was supposed to be a non-smoking room. We paid $200 for 1 nt since most everything was booked due to some race and we were traveling. As soon as we walked in the room smelled like smoke.The A/C did not even work! only the fan worked. By... More

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Naples, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and provided quality customer service. The hotel was clean but the bed/mattress was in extremely poor condition. As a result, the hotel staff provided a complete refund for the evening.

Review collected in partnership with Hilton Garden Inn

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Altamonte Springs, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We visited for a family wedding and this was a wonderful place to stay. Accomidating and friendly staff. Clean rooms and beautiful lobby. Full breakfast in the morning, Omlets, bacon, sausage potato, fruit cereal, bagels. All delicioius. I will be staying there my next trip to charlotte.

Review collected in partnership with Hilton Garden Inn

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Huger, South Carolina
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in on a Friday evening and was amazed how beautiful the lobby was. The staff was very welcoming. We were unpacking and found a condom wrapper in the night stand drawer! Tho our teenage daughter found this funny we did not. I called the front desk and was offered a new room but after working all day driving... More

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pittsburgh, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was awesome and made the group feel welcomed and special. They accomadated everyones needs and gave them all the extra attention they deserved.The rooms were clan and quiet.The food was way better than expected.I will stay again!

Review collected in partnership with Hilton Garden Inn

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United States
1 review
3 of 5 stars Reviewed September 23, 2014

Food was cold, bed was like a hammock even though set on the firmest setting, staff did not seem to care. Internet did not work, keys did not work from day to day. It was a clean room though & the housekeeping staff was pleasant & helped me get a new key once when locked out. Other staff not so... More

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Herndon
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed September 19, 2014

Here's the thing about this hotel. It was actually very nice; the lobby was elegant, the bed was comfortable and the room was spacious but the bathroom was gross. It had a constant smell of bathroom waste (I know what you're thinking, no it wasn't from us). It was as if the sewer fumes were coming up through the pipes.... More

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Arden, United States
1 review
4 of 5 stars Reviewed September 17, 2014

The hotel itself was beautiful. Staff was friendly and room was clean. I loved the beds, you can change for soft to firm. You do have to pay for your breakfast... it is NOT complementary. Nice restaurants are close by. Room was spacious and cozy

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Charlotte North

Address: 9315 Statesville Road, Charlotte, NC 28269
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton

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