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Omni Charlotte Hotel


Hotel class 4.0 of 5
132 East Trade Street, Charlotte, NC 28280
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Reviews you can trust

70% Recommend
4.0 of 5 stars 110 reviews
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[ Date ] [ Rating ]
AWFUL noise
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2 of 5 stars
medtravels   1 contribution
New York
Nov 27, 2008 | Trip type: Couples

I was very excited to stay at the Omni. Being a student on a shoestring budget it was still a lot of money (even at a hugely discounted rate for the wedding) and I needed a bit of a vacation. I was very disappointed to find that my room was directly across from a club with an open-air roof deck,... more

Management response from
Lindy Andresen, Manager

Thank you for your candid review of the Omni Charlotte. It is disappointing for us to hear that the noise from a neighboring business put a damper on what otherwise sounds like a good stay. We do take great pride in our location which is close to many of the fun attractions in the city but with a prime downtown...

Good Stay
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4 of 5 stars
PatandChar   36 contributions
Destin, Florida
Nov 23, 2008 | Trip type: Couples

Stayed overnight with my wife on a layover in Charlotte. The staff was friendly...front desk, bell, door, valet staff were prompt and professional. The room was very nice and comfortable. This was a Friday night in downtown...lots of activity. Heard some noise outside the room late, but quickly heard the securitys radio. Wake up call was correct. Good shower pressure... more

Management response from
Lindy Andresen, Manager

We appreciate that you took the time to leave a review for our hotel. We are happy to hear that you enjoyed your quick stay with us. If you find yourself in Charlotte again, we hope to welcome you back.

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4 of 5 stars
SamK4324   2 contributions
Greenwell Springs
Oct 31, 2008

I stayed at this hotel about a year or so ago and had a great time. We were in town for a wedding, and were in good spirits to begin with, but the staff still managed to impress. I had a great time!, Thanks! more

Management response from
Lindy Andresen, Manager

We are delighted to hear that you had such a wonderful stay with us. Thank you for taking the time to leave a review and we hope to have you return.

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2 of 5 stars
Eat-A-Lot   12 contributions
Madison, WI
Sep 29, 2008 | Trip type: Couples

We chose this hotel becuz we had stayed at an Omni in Indianapolis last year & were thoroughly impressed. Omni had mailed us discount coupons for a future stay so we decided to use the coupons for a visit to Charlotte, NC. Our expectations were high based on our Indy experience! The Omni sent an email to us a few... more

Management response from
Lindy Andresen, Manager

We appreciate your candor when reviewing our hotel and are certainly disappointed to hear that your stay was not up to your expectations. We take all feedback from our guests very seriously and use reviews such as this as tools for assessing need areas and correcting them. We do offer our sincerest apologies that your stay was less than perfect...

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4 of 5 stars
nwmsu   14 contributions
Kansas CIity, NO
Jul 27, 2008 | Trip type: Couples

The Omni had a great staff and location. I would expect an LCD TV since a majority of the others do and figured Omni would lead the way given their reputation. The location downtown is wonderful and if you take some time to walk around during the week you will appreciate how nice Charlotte is. The only negative is that... more

Management response from
Lindy Andresen, Manager

The Management of the Omni Charlotte appreciates you taking the time to leave feedback on our hotel. We have to agree with you that it is has come time to update our televisions and we are currently in the planning phase to make this happen. Otherwise we are happy to hear that you were well taken care of by our...

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5 of 5 stars
plantcityzoo   26 contributions
Plant City, Florida
Jul 23, 2008 | Trip type: Family

What a treat. We booked two rooms while visiting Charlotte for my sons birthday. What a nice place. The location was great and the staff was fantastic. I wish I had noted the name of the gentelman at the front desk, as he was very kind and really made us feel at home (Look for his black & white eyeglasses).... more

Management response from
Lindy Andresen, Manager

Thank you for your glowing review of the Omni Charlotte. It is always a pleasure for us to hear of our guests wonderful experiences at our hotel as we work very hard to make sure every guest has and exceptional stay with us. Thank you for choosing to stay with us for your son's birthday and we hope to have...

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5 of 5 stars
uscupstate   2 contributions
uscupstate
Jul 3, 2008 | Trip type: Friends getaway
1/1 found this review helpful

I stayed in this hotel for my birthday. It was really amazing. We had a junior suite, and it was very big and wonderful. It is in a very great location in downtown Charlotte. Lots to do! The staff is amazing! I would recommend this hotel to anyone, and Im sure that i will go back!!! more

Management response from
Lindy Andresen, Manager

We are delighted to hear that you had such a wonderful stay with us for your birthday. Thank you for choosing to spend your special day with us and we will look forward to welcoming you back!

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5 of 5 stars
richmond3700   55 contributions
Richmond, Virginia
Jun 19, 2008 | Trip type: Couples
1/1 found this review helpful

Great place to stay, my wife and I stayed one night in one of the junior suites (triangle shaped room). Check-in and out process was fast, room was really clean and staff was great. Two minor complaints we had: 1. could have used a larger tv and 2. our room overlooked the Wiskey River Bar (Dale Earnhardt Jr) and the... more

Management response from
Lindy Andresen, Manager

Thank you for your review and recommendation of the Omni Charlotte Hotel. We are happy to hear that overall you enjoyed your stay and we hope to have you back on your next trip to Charlotte.

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4 of 5 stars
VipB   5 contributions
San Juan, Puerto Rico
May 30, 2008 | Trip type: Couples
1/1 found this review helpful

Stayed 4 nights in late December. The OMNI Charlotte has an unbeatable location in downtown Charlotte. Everything is nearby, within walking distance. Our room was ok, but a bit "old". My guess is some of the rooms had been renovated, but not ours. Hotel was 100% full because of the College Football Bowl Game, but the staff did not seem... more

Management response from
Lindy Andresen, Manager

Thank you for taking the time to review the Omni Charlotte. We are delighted to hear that you enjoyed your stay and that you were well taken care of by our associates. We look forward to the opportunity to welcome you back on your next trip to Charlotte.

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3 of 5 stars
rightboy   49 contributions
Mar 26, 2008 | Trip type: Friends getaway
2/2 found this review helpful

The Omni is located in positon A+ for activities in downtown Charlotte. It is next to the Bank of America complex, a block from Bobcats arena and many restaurants are within a 2 - 3 block walking distance. All in all the hotel is OK, but know that there are some major drawbacks. The hotel restaurant is dark, dingy, small... more

Management response from
Lindy Andresen, Manager

We appreciate you taking the time to review the Omni Charlotte. We are sorry to hear that our current restaurant was not to your liking but we are very excited to announce that our restaurant will be undergoing a renovation in the very near future that will make it one of the most desirable dining spots in Uptown Charlotte. We...

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Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Charlotte Hotels Omni Charlotte Hotel
4.0/5.0
110