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All 169 Charlotte hotels »

Omni Charlotte Hotel

4.0 of 5
132 East Trade Street, Charlotte, NC 28280
Hotel amenities
Omni Charlotte Hotel
Ranked #41 of 169 hotels in Charlotte
4.0 of 5 stars 264 Reviews
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264 reviews from our community

What travelers say about this hotel
  • Very nice(12)
  • Room service(9)
  • Next morning(5)
  • Great location(5)
  • Friendly and helpful(5)
  • Self parking(4)
  • Only complaint(4)
  • Time Warner(4)
  • Flat screen(3)
  • Downtown area(3)
Traveler rating
    81
    87
    50
    27
    19
Only show reviews for Family (29) | Couples (83) | Business (67)
Date Rating
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 20, 2012

Booked a "premier" room at a reasonable rate and it was very large (albiet layout was a little awkward). Make sure you sign up for free membership rewards program as it gets you free wifi. Service was fantastic (free cookies for the kids sent up after we checked in, free juice/coffee delivered to your room in the morning, nice rollaway... More

Was this review helpful? Yes
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 28, 2012

We are glad you had a great stay at the Omni Charlotte and we appreciate your complimentary review. St. Paddy's day does create a little more activity in Uptown than on a normal weekend, but regardless, we are always happy to work with our guests to make sure they are in a quieter area of the hotel. Thank you for... More

Raleigh, NC
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 15, 2012
1
person found this review helpful

This hotel, while fine location wise, lacks the amenities you might expect from the price. The rooms are clean but not updated. Wifi was not included in the room rate. There was not even a coffee maker in the room which I consider standard. The staff was professional though not affable. For a rather pricey hotel I expected more.

Was this review helpful? Yes
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 28, 2012

Thank you for taking the time to share your feedback on TripAdvisor. We regret that we didn't have the opportunity to communicate better with you about our available amenities. Not only do we have coffee makers inside the lowboys in all of our rooms, but we also have a complimentary Select Guest program that provides beverage delivery service each morning... More

Fortaleza, CE
Top Contributor
256 reviews 256 reviews
Reviews in 111 cities Reviews in 111 cities
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed March 12, 2012

We'd stayed at the Omni in San Diego and found this property noticeably older, with somewhat smaller rooms and even a small dent in one wall (and a notable lack of outlets for plugging in your laptop computer, etc.). But it's in a good location--near several restaurants and bars-- and the service was very good. And when we were ready... More

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See 3 more reviews by Sutter for Charlotte
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 13, 2012

Thank you for taking the time to share your experience at The Omni Charlotte on TripAdvisor. We are glad you enjoyed your time with us and we hope that you will stay with us if you again find yourself traveling to Charlotte. More

New York, NY
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 4, 2012
1
person found this review helpful

We stayed overnight at the Omni in Charlotte after attending an evening function there. The hotel is situated in the heart of Uptown, within easy walking distance of fun places like the EpiCentre, Discovery Place, Levine Museum, etc. We received a corner room that was huge. Two sides of the room had large windows that met at a point, almost... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 13, 2012

Thank you for choosing The Omni Charlotte for your night out. We are glad you enjoyed your stay and that our associate was able to direct you to many of the great places within walking distance of the hotel. It would be a pleasure for us to have you as our guest again soon. More

Palm Springs, California
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2012

Convenient downtown location. Walkable to most places....and short taxi rides to others (including 20 minutes to the airport). Rooms are big, CLEAN. Beds comfortable and most room furniture/etc... seems to be newer. Public spaces are well maintained. Service is great - very Southern, great hospitality. Restaurant/bar in lobby is good -- great for a meal, snack or meeting for drinks.

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 13, 2012

We are glad you were able to experience a slice of southern hospitality while staying at The Omni Charlotte. Thank you for your complimentary review and we hope you will stay with us again soon! More

North Carolina
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2012
1
person found this review helpful

We have been coming here for several years mainly for the location + that they allow small pets. The standards have been maintained. Quick checkin, adequate parking, clean, quiet comfortable room and competitve rates. And there are parks close by to take the dog for a "walk".

Was this review helpful? Yes
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
March 13, 2012

We appreciate your loyalty to The Omni Charlotte. It was a pleasure for us to read that you and your four legged friend have enjoyed your stays with us and we will look forward to welcoming you back. More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2012
1
person found this review helpful

We overnighted in Charlotte on 2 different occasions recently, and stayed both times at the Omni. The downtown location is perfect - close to the Epicenter, arena, financial district. Easy access to/from the airport - there is a "Sprinter" bus that runs every 20 to 30 minutes and drops you off directly in front of the hotel; at $1.75 per... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
February 28, 2012

We are thrilled that you found everything you needed at The Omni Charlotte! Thank you for choosing us for your recent stays in the Queen City and we hope to welcome you back again soon! More

Rock Hill, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2012
1
person found this review helpful

We stayed in the Omni in Charlotte for our anniversary. They upgraded us to a Junior Executive Suite, and gave us wine and cheesecake as a surprise. They also were very helpful and gave us ideas about where to go in Charlotte, including free passes to area attractions. Great stay!

Was this review helpful? Yes
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
February 22, 2012

Thank you for allowing us to be a part of your anniversary celebration. We are thrilled that you were well taken care of us during your special getaway and we hope to have you as our guests again soon! More

Charlotte, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 13, 2012
2
people found this review helpful

First, this is a really nice hotel. Ask for a corner room so you can get the large room with the wonderful views (although there really isn't all that much of a view in Charlotte). Linens were great as one would expect, friendly but not intrusive staff, and overall, a really nice get away for that special weekend. You can... More

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See 3 more reviews by nik0ngirl for Charlotte
OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
February 22, 2012

Thank you for sharing your recent experience at The Omni Charlotte on TripAdvisor. We are thrilled that you had a great stay and appreciate all of your compliments. Please accept our apologies for the noise from downtown construction. We hope to welcome you back soon! More

Portland, Maine
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2012
1
person found this review helpful

We stayed the Omni for a long weekend in Febraury, 2012. Great first impressions - the bellman and front desk staff were super and even upgraded us to a suite (Omni Select Member) which was on the sharp front corner of the building with a commanding view. Everything was clean and in it's place. We had 3 people total in... More

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OmniMgr, Manager at Omni Charlotte Hotel, responded to this review
February 22, 2012

It was a pleasure for us to read that you had a wonderful stay at The Omni Charlotte Hotel. Thank you for choosing us as your home base as you explored Charlotte and we hope you will return soon. More

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Additional Information about Omni Charlotte Hotel

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Price Range: $$

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Omni Charlotte Hotel
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