The only saving grace of this hotel is the location.
Our room had a super firm, sideways turned king bed. A duvet cover with no duvet, a remote that didnt work and stained stained stained carpet.
The bathroom was tiny but the tile around the shower looked new as did the granite on the counter.
The staff was friendly.
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Charlotte appeared to be a wasteland of anonymous hotel chains, and I figured an Omni would be as good a bet as any.
The trek to the room boded ill, as the dark, poorly decorated corridors screamed 'Barton Fink.' Upon entering the room I was pleasantly surprised to find two huge picture windows running the full length of the wedge-shaped...
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It was disappointing for us to read that your expectations were not met during your recent stay with us. Although we can appreciate that the style of our hotel is not for everyone there is no excuse for your room to be in less than stellar condition. We are sharing your feedback with our housekeeping team to reiterate the importance...
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This is my second time staying at this hotel - both times for couples weekend in Charlotte. It is very easy to get to and next to the epicenter (use the pedestrian bridge on 2nd floor to get there without having to worry about traffic lights). The room was spacious (we upgraded to a suite) and on the 9th floor....
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We are delighted to read that both of your experiences at The Omni Charlotte have gone so well. Our suites are on various floors throughout the hotel. If you return, be sure to let us know that you prefer a higher floor and we will do our best to accommodate your room and floor preference. Thank you for taking the...
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Loved the location, very clean room, great beds. Omni's reputation as a great place to stay is safe here.
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We are happy to read that your stay lived up to our reputation. It would be a pleasure for us to welcome you back soon.
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I stayed at the Omni for three nights recently (Apr 19-22), and it was a great experience! The location cannot be beat, the service was fantastic, and everyone at the hotel was friendly. Although our room had a strange layout because fo the shape of the building, it offered windows running the full length of a long wall. Unfortunately, our...
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Thank you for your complimentary review of The Omni Charlotte. It was a pleasure for us to read how much you enjoyed your stay and we look forward to welcoming you back the next time you are in the Queen City.
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Hi loved Charlotte the hotel was great right in the middle of things good food shops and resturants handy all under cover. The staff were really helpful and friendly would recommend this hotel
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We appreciate your recommendation of The Omni Charlotte on TripAdvisor. We hope you will return soon!
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I stayed at this hotel for one night and used Priceline and received a great rate for the stay. The checkin was quick and easy. The front desk was helpful and friendly and I received the King bed I had in my Omni Guest profile.
The room was clean and the bed was comfortable. I had a room facing the...
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It was a pleasure for us to read about your recent stay at The Omni Charlotte and we thank you for taking the time to share what you enjoyed during your time with us. The next time you return to Charlotte we hope you will allow us to once again have you as our guest.
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You can walk to many downtown attractions. For an older hotel it is well maintained. The beds and pillows were great.
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Thank you for your complimentary review of The Omni Charlotte Hotel.
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I stayed here to attend the Mad Monster party horror convention located just down the street. From check in to check out I have only positive things to say about staying here. The room was nice and clean, the service was courteous (someone even brought me a bottle of water soon after check in) and it was quiet and restful....
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We are glad you chose to stay at The Omni Charlotte for your first trip to North Carolina. It was our pleasure to provide you with a little bit of Southern hospitality and we hope you will return soon.
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It's all about corporate icons in Charlotte, and has little if anything to do with being in the old South. Banks is the life blood of this town, its like the Cayman Islands, with the commercial center being distinct, glitzy and isolated from the locality itself. The Omni is set right there at business ground zero, literally within the Bank...
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We were thrilled to read that you found comfort in staying at The Omni Charlotte. Our goal is to make each guest feel special and well attended to and we are thrilled to see this reflected in your review. Thank you for taking the time to share your experience and we hope to welcome you back again soon.
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