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Omni Charlotte Hotel

4.0 of 5 132 East Trade Street, Charlotte, NC 28280
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#38 of 170 Hotels in Charlotte
854 Reviews 4 of 5 stars
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Omni Charlotte Hotel
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854 reviews from our community

Traveler rating
    353
    264
    137
    64
    36
See reviews for
114
215
49
325
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Billings, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Maintenance, appearance, air conditioning, parking, noise and high restaurant prices were disappointing. Good location but it has a confusing and an unattractive entrance. Loud band in adjacent block disturbed sleep on Friday and Saturday but there was no mention about it in advance and no resolution when I complained. Customer service people were great but couldn't overcome the negatives.

Review collected in partnership with Omni Hotels & Resorts

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2 reviews
5 of 5 stars Reviewed yesterday NEW

For convention goers it is better located for after convention activities than the other hotels, and yet just a short four blocks away. The staff was very friendly and professional. the room was comfortable and very clean. Would go back the next time I'm in Charlotte.

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Atlanta, Georgia
Contributor
20 reviews 20 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed out visit to the city. The hotel is centrally located in downtown. Everything is within walking distance. The Discovery Center and The Kings Restaurant are a must for a trip there. The room was clean and beds comfortable. The only complaint I have is the late night bands playing late at night in nearby parking lots.

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Dickinson, Texas, United States
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This week I flew to Charlotte for a conference where I was speaking. Since I was flying in on the same day that I was scheduled to speak and before the regular check-in time, I called the day before to see if it would be possible for me to check-in when I arrived and actually get into a room so... More

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Woodridge, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is a convenient location to the Epic Center. I had a great view and appreciated the unique room layout. The walk to the convention center was enough of a discouragement that you could not come back between sessions. The room was clean; staff was very friendly.

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Nashville, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The Omni was a one of the choice hotels for a international conference I attend in Charlotte. It came well rated and had a good location close to dining and the Convention Center. The staff is very friendly and will work to assist your needs. Unfortunately, the room was quite humid and uncomfortable, and the amenities were lacking compared to... More

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Belton, South Carolina
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The staff was very helpful and nice; however the rooms were average and nothing much impressive about them at all. The location of the hotel was right next to the epicenter and easy to walk to. If you're looking for a quiet hotel this is not the place to stay on the weekend because the night life is live and... More

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North Carolina
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 days ago NEW

We were "nickel and dimed" on our recent stay at the Charlotte Omni. The Omni charged for parking ($15/day!) even though we parked in another garage because the Omni does not offer electric vehicle charging spaces in their garage. We were charged for the Internet even though it's supposed to be free for loyalty members (which we are), and the... More

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Burlington, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is a quick $10 cab ride from Amtrak station. We arrived earlier than planned and allowed to check in early. Allie checked us in and she gave exceptional customer service, friendly and gave us a run down on local food options! We were offered an upgrade and she explained the room they had available to offer was a... More

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New York, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Though the hotel itself is a little outdated, the hotel staff was outstanding. The staff was very friendly and helpful, especially the front desk staff and the valet parking staff. The only issue we had was that our in room internet was not working. After we told the front desk about the issue they did remove the fees for the... More

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Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Charlotte Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Tingo, Travelocity, Priceline, Otel, Reservation Counter and Venere so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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