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Omni Charlotte Hotel

4.0 of 5 132 East Trade Street, Charlotte, NC 28280
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Certificate of Excellence 2014
Omni Charlotte Hotel
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Omni Charlotte Hotel
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1,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, SC, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel with friendly staff, great food and the location could not be more centrally located. highly recommend it to anyone who wants to enjoy the downtown atmosphere. Staff is helpful and polite. Room had a view of the city.

Review collected in partnership with Omni Hotels & Resorts

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Senior Contributor
47 reviews 47 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are fine, the bar and restaurant is average, the location is great but given the parking situation I would make another choice on my next visit. There were times I waited 20 minutes to get into the garage and get my car valet parked...the only option. This is unacceptable...period.

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1 review
5 of 5 stars Reviewed 1 week ago

Only had one hiccup in them not recording my requested late check out that i booked online from the Airport after flt canceled due to snow in KY. I booked Omni as figured one of the few places would have a room and it did and could get late check out since my new flt was not till 6:00 PM... More 

Review collected in partnership with Omni Hotels & Resorts

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Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

There was a barking dog that kept everyone awake on the 10th floor. I discussed this issue with the night manger and I was lied to about the action being taken. For 3 hours the manager was aware of the situation and took no action to resolve the issue.

Review collected in partnership with Omni Hotels & Resorts

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Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 1 week ago

Took my 9 year old to Hornets game. Stayed overnight. Could hardly pick a better location. Room was decent. But around 2:30 in the morning, we discovered how thin the walls were. All-night partying and loud cursing woke me up. And then I had to cover my son's ears as we walked down the hall in the morning for breakfast... More 

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear RaleighNach, I am glad to hear that you and your son enjoyed the game but was sorry to read that you experienced inappropriate behavior and language. We strive to ensure that all of our guests fully enjoy their stay. I hope you will give us another opportunity the next time you are in Charlotte. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

Great Location! Small room, no free wifi or breakfast. Everything was super expensive and nothing extra was included! This was my first stay at a really nice hotel like this, and for the price I expected less added expenses!

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Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Omni is perfectly located to check out the Charlotte Uptown attractions. The staff is phenomenal - friendly, helpful without going overboard. The food is absolutely delicious. The steak was perfectly cooked and the grilled cheese with truffle butter was awesome. You really can't go wrong staying here!

Review collected in partnership with Omni Hotels & Resorts

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

The room was dated and small. Extension cords instead of outlets. Linens on beds were filthy! Housekeeping did not clean room and had to request that it be done; even then, the shower was not cleaned. Valet service was the worst - an hour wait for the car. They failed to plan for local events. Most of the staff was... More 

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Aiken, United States
1 review
3 of 5 stars Reviewed 1 week ago

Location Great. Most things around hotel closed on Sundays. Valet parking Great. Corner rooms cold due to amount of glass windows, but great view of city. Bar/Restaurant service very slow. Clean room and staff friendly.

Review collected in partnership with Omni Hotels & Resorts

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Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

Poor location and over priced for size of the room, small closet. Staff was very kind and helpful but for half the cost, you can get a much better quality room. Would not recommend a stay at this location.

Review collected in partnership with Omni Hotels & Resorts

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Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Orbitz, TripOnline SA, Expedia, EasyToBook, Hotels.com, Hotwire and Tingo so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#4 Luxury Hotel in Charlotte
#25 Business Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#35 Family Hotel in Charlotte

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