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Omni Charlotte Hotel

#50 of 171 Hotels in Charlotte
Certificate of Excellence
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132 East Trade Street, Charlotte, NC 28280
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Omni Charlotte Hotel
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Omni Charlotte Hotel
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1,042 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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augusta, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

great friendly staff, Over the top convenience to all attractions: food, beverage, walgreens, etc. Room is a great escape for a big city stay. We never encountered any hassles or challenges during our stay. Temperature in room was perfect and easy to regulate, hot water was quick and plentiful, and turn down in the evenings was a nice twist. we... More 

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Akron, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Very nice, you get what you expect, but they are charging NY prices for a Charlotte hotel. I went with a group booking so I did not have a choice, but when I pay over $200 before taxes I expect a certain level of luxury and quality that I did not receive. Bed was not comfortable. Have to give special... More 

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rhode island
Top Contributor
83 reviews 83 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my second stay at Omni in Charlotte. The rooms are large, bath towels plush and location exceptional. Both times we have been, there have been large college or family groups - which does take up space in the lobby areas. But we have not had issues with noise once in our rooms. Become an Omni member to access... More 

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Northampton, Massachusetts
Top Contributor
198 reviews 198 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here while in town for a convention. Pleasant 7-minute walk to the Convention Center. Was checked in to a room that hadn't been cleaned but with no prompting after being moved, water bottles and a snack plate were sent up. Appreciated but not necessary for some a minor glitch. The room was clean, quiet, and had lots of... More 

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Cranford, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was on a business trip and my wife joined me. It was her birthday and the Omni staff made her stay very special. Overall all Omni staff members provided outstanding service. The location is outstanding with many places to see and places to eat/drink within walking distance. The room very nice, clean and there was no outside noise.

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United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Courteous, professional, helpful, and friendly. The people who work at the Omni Charlotte really made my trip great. They went out of their way to answer questions and make things right. The valet guys gave me great directions; the front desk staff were able to accommodate my room floor request; and when I discovered a lamp that didn't work, the... More 

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Omni in Charlotte for a long weekend, having stayed in the past at this location. It seems a little tired now and needs a bit of updating, the common rooms need a facelift and whilst the room we had was spacious, the beds were not as comfortable as I recall. If you want a great... More 

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Boston, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

If you are looking for a hotel that is in the middle of things...this hotel is a great choice on paper. Hotel has not made the necessary investments to make for a comfortable stay. The rooms are heavily perfumed to cover aging infrastructure (like a fat guy that just worked out, didn't shower and tried to cover it up with... More 

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new york
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed here 3 nights in March. Location is ideal which is why I stayed here. Parking was reasonable at 20 per night. Walking distance to great restaurants. Front desk kindly gave me access to lounge. However, smell is terrible so I Would not stay here again.carpet is super old and tonight I saw a bug crawling by sink area.

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Covington, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Wonderful night stay for my conference - great safe location in Downtown Charlotte! The Trade Bar was very relaxing for an after dinner drink. The valet parking was incredibly easy & the staff was super helpful. King Suite was perfect!

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