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Omni Charlotte Hotel

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132 East Trade Street, Charlotte, NC 28280
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Omni Charlotte Hotel
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1,229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
100 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed today NEW

Travelled on business to Charlotte, my Assistant booked the Omni basically due to location and convenience, and also because the Ritz Carlton (which is around the corner) was fully booked., The hotel is fine, clan, good size of the room, but nothing special. There is nothing above average at this hotel. One negative thing was the quality of the room... More 

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Nashville, Tennessee
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff was very courteous and helpful. The room was very clean and the housekeeping staff did a good job. The hotel is located next to the EpiCenter which is very convenient, but there is a nightclub right across the street called Rooftop 201. One might guess where this is going. On Thursday nights the club has a live band... More 

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4 of 5 stars Reviewed 2 days ago NEW

The room was clean and in good condition. The staff were friendly and helpful. The location is great. The pool was nice. I like that the hotel is connected to an underground shopping center where there is a Starbucks and a drug store (and much more). I will stay here again the next time I am in Charlotte.

Review collected in partnership with Omni Hotels & Resorts

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Charlotte, United States
5 of 5 stars Reviewed 3 days ago NEW

Jonathan the Desk Manager gets high marks from me. There were a few bumps during my stay and each time I brought them to his attention he bent over backwards to rectify without pause. He clearly loves his job and it's infectious! Only negative is that the gym closes at 10 pm and I'm on PST so would have been... More 

Review collected in partnership with Omni Hotels & Resorts

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Atlanta
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just stayed at this hotel based on a booking via Hotwire. Paid $92 plus $16 in fees for this 4+ star hotel. I am sure the room would have been $200 if booked directly Very nice king room in a great location. Once again Hotwire delivered on a great deal

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San Francisco, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We checked in Friday for our family reunion. Although no rooms were available at 10am they were able to check our luggage and send us text messages when a room might be available. I was optimistic. About 30 minutes later there were accommodations. Before we got up to our room we got a text alert from our credit card stating... More 

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Columbia SC, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

upon arrival everything seemed nice; the lobby, the valet, I had a drink at the bar before going up and it seemed nice and upscale they had a nice cocktail list which were made well. however I went up to my room it was very lackluster very plain room; a bit dated. and kind of had a funky smell to... More 

Review collected in partnership with Omni Hotels & Resorts

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Atlanta, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel shortly after check-in time (3 pm). After waiting 20 minutes in the check-in line just to reach the front desk, we were told our room was not ready and there was no estimate on time, but we'd receive a text when the room was ready. We were on the way to a wedding, so we... More 

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Raleigh, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed here because we could walk to the stadium for a major soccer match. We should have taken a cab somewhere else. The online check in system didn't work, our room wasn't ready until almost 5PM when our event started at 6. The parking and check in were backed up and took well over an hour, then a band... More 

Review collected in partnership with Omni Hotels & Resorts

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3 of 5 stars Reviewed 6 days ago NEW

Overall the hotel was "OK" but one side of the hotel faces the Epi-Center and there is a huge amount of noise till around 2AM coming from the bars across the street. Make sure you ask for the quiet side of the hotel if you are there for business or you want some R&R. The location is perfect because you... More 

Review collected in partnership with Omni Hotels & Resorts

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