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Omni Charlotte Hotel

4.0 of 5 132 East Trade Street, Charlotte, NC 28280
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Certificate of Excellence 2014
Omni Charlotte Hotel
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Omni Charlotte Hotel
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985 reviews from our community

Traveler rating
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    161
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    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio
Top Contributor
61 reviews 61 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently spent one night at the Omni while on a business trip to Charlotte. Reception in the downtown parking lobby was very good, very nice and accommodating. Check in was great. Rooms are spacious, the bed was overly firm for me and linens were modest but acceptable. I visited the lobby bar/restaurant twice and both times got good service,... More 

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Newark, DE, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The Omni Hotel is in a great location. The hotel is right next to the EpiCenter, just blocks away from the NASCAR Hall of Fame and other attractions in Uptown Charlotte. It is a great place to stay!!!!!

Review collected in partnership with Omni Hotels & Resorts

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear June L Thank you for the great endorsement and we look forward to taking great care of you on your next visit to Charlotte. More 

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I have always heard great things about the omni hotel and I was really excited to stay here, but honestly I left feeling really disappointed. First off, we had no idea where to park so we pulled into the valet area and we were told by a staff member that it was cheaper to use the valet than to self... More 

Was this review helpful? Yes 1
David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear Nicole H I am sorry to see that you were disappointed in your recent stay and would like the opportunity to speak you you personally. Please feel free to contact me at your convenience at 704-414-4800 More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the place to stay no matter what the event is. I would recommended this place to stay to anyone you will find excellent service from the valet parking right down to the housekeeping. This is indeed a hotel that I would recommended that you stay and just enjoy yourself.

Review collected in partnership with Omni Hotels & Resorts

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear MS.Lisa B. Thank you for the outstanding endorsement. We are very proud of our hotel and associates and look forward to being your hotel of choice the next time you are in Charlotte. More 

Flowery Branch, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Best hotel I've ever stayed in. Super nice and helpful staff. Clean spacious rooms. Great views. Excellent food in their restaurant.I will definitely be staying here on my next visit to Charlotte. A+++++

Review collected in partnership with Omni Hotels & Resorts

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear Chris G Thank you for the great comments and we look forward to being your hotel of choice the next time you are in Charlotte More 

Dublin, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice location to restaurants, hotel is pricey in my opinion and for what I paid I expected more. Just standard room, location and awesome valet service makes the hotel. Jonathan at the front desk was awesome, really made you feel welcome. The bar in hotel not that great, food selection could be better. It was nice to have Walgreens... More 

Review collected in partnership with Omni Hotels & Resorts

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Charlotte, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

WOW. This is one great property, and one fabulous staff. The staff took exceptional care of us. Terrific food for the price point, too. Immaculately clean rooms. Great towels. Couldn't have been a better spo for 75 people to meet over two days.

Review collected in partnership with Omni Hotels & Resorts

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear Sarah J H, Thank you for the kind words about the hotel and our associates. We look forward to the opportunity to take exceptional care of you again in the future. More 

KITTY HAWK
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Friendly Staff, clean rooms, centrally located. They need better parking and the valets could not keep up with the number of guest. I would return though and all staff were very friendly and did their best.

Review collected in partnership with Omni Hotels & Resorts

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David P, General Manager at Omni Charlotte Hotel, responded to this review

Dear John R, Thank you for complimenting our staff for their friendliness. We are very proud of the hospitality of all our associates and appreciate that you took the time to recognize them. I am disappointed that we were not as prompt as we should have been in retrieving your car. We welcome all feedback as an opportunity to improve... More 

Raeford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel with great views. Valet parking only which is a little inconvenient at times. Many nice restaurants within walking distance. Museums close to hotel. Large meeting rooms. Restaurants a little too expensive especially breakfast.

Review collected in partnership with Omni Hotels & Resorts

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lauderhill, United States
1 review
4 of 5 stars Reviewed 1 week ago

overall great experience with a very convenient location. rooms were clean the staff friendly. my only complaint was the outrageous cost of drinks beer alcohol and even water $7.00 for a bottle of beer is ridiculous having been in the industry

Review collected in partnership with Omni Hotels & Resorts

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Additional Information about Omni Charlotte Hotel

Address: 132 East Trade Street, Charlotte, NC 28280
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA and Tingo so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#4 Luxury Hotel in Charlotte
#25 Family Hotel in Charlotte
#28 Business Hotel in Charlotte
#28 Romantic Hotel in Charlotte

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