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Hampton Inn and Suites Charlotte - Arrowood Rd.

#15 of 171 Hotels in Charlotte
Certificate of Excellence
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9110 Southern Pine Blvd, Charlotte, NC 28273
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Hampton Inn and Suites Charlotte - Arrowood Rd.
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319 Reviews from our TripAdvisor Community

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Traveler rating
    195
    75
    30
    12
    7
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90
69
20
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • All months
    (319)
  • Mar-May only
    (90)
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    (100)
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    (68)
  • Dec-Feb only
    (61)
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5 of 5 stars Reviewed 5 days ago NEW

Really late review. We stayed here for one weekend night. Staff was pleasant & helpful. Facilities were clean and modern. We were on the first floor near an entrance but heard very little noise. The breakfast was great with choice of waffles, eggs, biscuits, protein, cereal, pastries, & fruit. The room was very nice with comfortable beds & linens. Overall... More 

Was this review helpful? Yes
Alexandria, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed here one night while in Charlotte for work. It's a nice hotel that has great amenities for business travelers. I had an issue with slamming doors on my floor but I think that was just a bunch of morons and not reflective of the hotel overall.

Review collected in partnership with Hampton

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NC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel with airport shuttle service to CLT was a positive end to an otherwise hectic travel day for our family of 5. The room was clean and roomy and the pool was a great way to let the kids work off some energy. We enjoyed the breakfast and got off to the airport with time to spare.

Review collected in partnership with Hampton

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Banner Elk, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I often use Hilton/Hampton Inn when I travel for business on a bi-weekly and often weekly basis. I am usually pleased with the automated check in, electronic receipt that aligns with my expense account requirements, and complimentary breakfast in the mornings. I think that overall, Hampton provides a great deal of value and consistency I appreciate when I travel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

Charlottesville, VA
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The people answering the phones where helpful before I arrived. Millie who checked me in was very kind and I was cranky after a long car ride arriving at 1am. Attended a conference at the Hilton which was 5 min away and spent a lot of time in my room studying. Room was spacious. Computer desk with enough outlets. Also... More 

Was this review helpful? Yes
Keith E, Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Whenever I come to the Charlotte area my hotel of choice is the Hampton Inn and Suites Charlotte - Arrowood Rd. The room is clean, comfortable, and very spacious. I always stay in the King 1 Bedroom Suite. It has a nice size fridge, two electric burners, a coffeemaker, nice size kitchen with a ample counter to dine at. The... More 

Was this review helpful? Yes
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

El Puerto de Santa Maria, Spain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No hotel staff can be so nice; I suspect they put something in their water. The room was top notch but the tub needed to be bleached. The breakfast was good and had fresh eggs along with the normal fare. This hotel had most amenities one would expect from a hotel of this caliber. My daughter and I were looking... More 

Was this review helpful? Yes
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hampton Inns are always clean and comfortable.When we are a long road trip we always search for Hampton Inns because they are consistently great. Comfortable bedding, quiet, clean room. What more could you want. You can't beat the price. You will always get more than your moneys worth! The breakfasts are great as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

Troy, IL
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 2 nights over a weekend for a family wedding. The rest of our group stayed across the street but I am a member of Hilton's loyalty program so Hampton is all we stay at. Our rooms were nicer and the breakfast buffet a much better quality than the rest of our group had at the competitor. We... More 

Was this review helpful? Yes
Keith E, Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear valued guest, I want to thank you for your recent stay and for your great feedback for our hotel. It’s our goal as a product of Hilton to provide excellent service and great accommodations and we are glad that you had a wonderful experience with the Hampton brand and a part of the Hilton chain. I will follow up... More 

Xenia, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Everything was up to the Hampton Standard except that the air conditioner didn't work, and then the 100% satisfaction guarantee didn't either. The service, breakfast, quality, ease of check-in, comfort of the bed, and in-room technology, on the other hand, were excellent.

Review collected in partnership with Hampton

Was this review helpful? Yes
Keith E, Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this review

Dear guest, I want to thank you for your recent stay and It's our goal to provide every guest with outstanding service and accommodations to include a peacful nights sleep. I apologize that this wasnt the case during your recent visit. We value your feedback and regarding your concerns with the noise from the air conditioners. We are in the... More 

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