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All 170 Charlotte hotels

Courtyard by Marriott Charlotte City Center

3.0 of 5 Hotel   |   237 S Tryon St, Charlotte, NC 28202 (Second Ward)
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Ranked #53 of 170 hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 days ago
MPCLDC Singapore, Singapore
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  • Reviews (202)
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202 people have reviewed this hotel

Traveler rating
    55
    91
    44
    10
    2
See reviews for
28
72
21
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Singapore, Singapore
Top Contributor
92 reviews 92 reviews
52 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The Charlotte Marriott Courtyard City center is a quality hotel, but rather expected. Location is good, it's downtown and safe, however not great being a few blocks from nightlife and shops. Rooms are good size, semi-modern, clean, however not great as the aircon blew onto the bed and there was no view. Staff at Checkin was wonderfully warm and helpful... More

Was this review helpful? Yes
Atlanta, GA
Contributor
17 reviews 17 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a 3-day stay over the Labor Day weekend and this hotel was perfect for our needs. This was our first visit to Charlotte and one of the many things we loved is how walkable the city is and the ideal location of this hotel. We stayed in one of the King rooms on a high floor and... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear GA_Lady_Traveler, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Sherry McWherter General Manager More

Atlanta, Georgia
Top Contributor
160 reviews 160 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Last minute stay for us which worked out nicely. Had a good room with no problems. The hotel is located in a good area to get to places by foot.. The breakfast worked out nicely. You get to choose from several items off the menu from the coffee shop downstairs. The front desk was very nice and helpful. Parking worked... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear beachpeach75, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Sherry McWherter General Manager More

Hong Kong, China
Top Contributor
94 reviews 94 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Fantastic location to explore the city. Close to the main shopping centre and bar scene. Also only 10 mins walk away from the Bank of America Stadium. Good clean rooms, friendly staff and a small cafe/bar in the lobby. I enjoyed my stay in the cute city.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Steve P, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Sherry McWherter General Manager More

Wetumpka, Alabama
Top Contributor
192 reviews 192 reviews
46 hotel reviews
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed 1 week ago

First, I don't think I would stay here again. The first room we were assigned smelled like some petroleum product. We were moved, but the rooms are small and arranged strangely. The parking in the hotel is paid on your bill and at a $12 charge per night. The parking is right next door, but when you come out of... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear COBB64, Thank you for acknowledging our great location even though you did not care for our accommodations over all. We sincerely apologize that you were not satisfied with your stay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. For this reason, we hope to see you again. Best,... More

1 review
4 of 5 stars Reviewed 1 week ago

Friday, August 23 my boyfriend and I checked in at this Courtyard. After encountering a few issues on the way, it was refreshing to be greeted and checked in by Tanisha. My whole experience at the hotel was made by Tanisha. She was friendly, professional, attentive, and genuine! She called and made sure that our room met our expectations and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Brooklyn P, Thank you for sharing your review and recommendation of our great hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. I’ll be certain to pass along your compliments to Tanisha. We enjoyed having you as our guest, and we hope you’ll visit... More

Cayce, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a week on business. It is convenient to Most of the city. There is even a light rail train station close by. The staff was very helpful and friendly. Anything I needed I only had to ask for. The food was good and room service was quick.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear travel4gr8food, It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. Thank you for staying with us and we hope to see you again. Best, Sherry McWherter General Manager More

Zug, Switzerland
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

and besides being in central uptowm Charlotte whith all the nice and good restaurants nearby - the staff is friendly and knowlegable, the building adn the rooms are clean and well mainytained. Must be the result of overall good management. Nothing to complain - just to enjoy. So did we here today.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Roman T, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Sherry McWherter General Manager More

Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay here! The staff was friendly and the room was clean, those are my main concerns. Charlotte is a great city and this hotel was located in good place to get around. The pool and the hot tub were also nice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Tevin M, Thank you writing a review about your experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Sincerely, Sherry McWherter, General Manager More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

easy booking, easy checking in, great rooms, great service, used hotel shuttles, very very friendly staff. they catered to us. and there was another family reunion going on at the same time. the family took advantage of lobby, pool, deck, hot tub, etc. Thank You Thank you is all I can say from The Wilkins Family reunion party 2014. July... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Kim A S, Our staff makes sincere hospitality their priority; I glad you enjoyed the Wilkins Family Reunion. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Sherry McWherter, GM More

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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#42 Romantic Hotel in Charlotte #49 Family Hotel in Charlotte #61 Business Hotel in Charlotte
Hotel Class
Number of rooms
171

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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