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Courtyard by Marriott Charlotte City Center

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237 S Tryon St, Charlotte, NC 28202
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Courtyard by Marriott Charlotte City Center
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Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
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232 reviews from our community

Traveler rating
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    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gate City, Virginia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent the weekend in Charlotte at the Courtyard by Marriott. We made this trip to watch the NCAA tourny being played at the Time Warner Arena which is just around the corner from the Courtyard by Marriott. Service was great very helpful let us check in early and park on Friday. Very Nice staff and very clean and nice hotel.

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Sandy Springs, Georgia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I am not loyal to one hotel brand like some. The Charlotte downtown Courtyard was great. The lobby is large, renovated and clean. There was no valet parking but I actually like parking my own car. Deck was convenient and reasonably priced. The room was clean. Bathroom was dated though and needs a facelift. Room area was large and wifi... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear GoStreaking, Thank you for taking the time to reflect on your experience at Courtyard Charlotte City Center. We're happy to have had you as our guest and are pleased to hear that you enjoyed your stay. We hope to welcome you back as our guest again in the future. Thank you once again for your review!. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was my second stay here and I would definitely stay here again on my next trip to Charlotte. We were here for a concert and the hotel is a short walk to the arena and numerous restaurants are nearby. The room was updated, clean and very comfortable. All staff that I came in contact with were very friendly and... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Homersmother, thank you for taking the time to review your recent stay with us! It is our goal to create the best stay possible. I am pleased to hear that our staff was able to deliver the service we strive to provide and that you took full advantage of our prime location for uptown Charlotte events. We look forward... More 

North Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a last minute place to stay due to weather. Great location, good food and excellent bed and room. Front desk was extremely helpful as well. During better weather, the outdoor area looked extremely inviting.

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Dlbt, We are pleased to hear that you enjoyed our location and friendly service. Thank you for your kind review! We hope to have you with us again when travelling to Charlotte- More 

Bowie, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in a perfect location for business or pleasure...I was attending the CIAA tournament but I DO NOT BELIEVE the rooms available are worth $250 per night plus parking fees...The rooms are comfortable but cost is too high for what you get...One of the main problems I had was going out of the parking garage, my key... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear TennisDC2, Thank you for taking the time to share your experience with us. I'm sorry you felt the value for price paid was not in line for you. We appreciate for your honest feedback. I am pleased to hear that you enjoyed our prime location and time spent in Charlotte. We welcome the opportunity to have you with us... More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed one night on business. This is a simple but comfortable hotel with ample sized rooms. It was very quiet, the bed was comfy (although the sheets seemed a little scratchy), and with decent amenities. No safe in the room (front desk has available). Nice fitness center, nice café area in the lobby, and I really like the location... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

We are pleased to hear that you enjoyed your stay with us here in Charlotte! It is our goal to provide you with the most comfortable and productive stay possible. Thank you for taking the time to share your positive experience! More 

Charleston, South Carolina, United States
Top Contributor
117 reviews 117 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The parking decks and offices occupy the first maybe 10 floors and then the hotel rooms start. The elevators were quite confusing. The staff was very nice and the room was as expected for a Courtyard. We ate in the lobby lounge and the salad was very good. The wings had very little meat on them. Breakfast was done really... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your experience. We value your kind compliments of the staff and are happy to hear that you enjoyed your stay with us here in Uptown Charlotte! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

My wife and I stayed for 3 nights at the Courtyard for our Anniversary/Valentines, initially we booked a executive suite, but forgot to tell our bank we were traveling. We ended up only being able to use our checking after explaining to our bank that we were traveling, alas we only had $699 available in this account until the next... More 

Was this review helpful? Yes 1
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your positive feedback! I am delighted to hear that you enjoyed your stay with us here in Charlotte. More 

Cary, North Carolina, United States
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 13, 2015

My husband and I enjoyed staying here for a get-away weekend. The staff were pleasant and welcoming. Our room, which had a king bed and small sofa was attractively decorated. The room and bathroom were spotlessly clean and well maintained. (Room also had a mini fridge.) Hallways were clean and attractive. It was great to park the car at check... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Eileen O, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

Rochester NY
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 5, 2015

My husband and I stayed here while visiting our daughter who lives in Charlotte and enjoyed it. This hotel is located downtown and was a good choice for us because of it's proximity to the light rail. It is an excellent choice if you are going to a baseball or football game as well. The rooms were clean and well... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear roxgal, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. You feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We... More 

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