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All 170 Charlotte hotels

Courtyard by Marriott Charlotte City Center

3.0 of 5 Hotel   |   237 S Tryon St, Charlotte, NC 28202 (Second Ward)
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Ranked #53 of 170 hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 days ago
COBB64 Wetumpka, Alabama
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197 people have reviewed this hotel

Traveler rating
    54
    88
    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Wetumpka, Alabama
Top Contributor
184 reviews 184 reviews
46 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, I don't think I would stay here again. The first room we were assigned smelled like some petroleum product. We were moved, but the rooms are small and arranged strangely. The parking in the hotel is paid on your bill and at a $12 charge per night. The parking is right next door, but when you come out of... More

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Cayce, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week on business. It is convenient to Most of the city. There is even a light rail train station close by. The staff was very helpful and friendly. Anything I needed I only had to ask for. The food was good and room service was quick.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear travel4gr8food, It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. Thank you for staying with us and we hope to see you again. Best, Sherry McWherter General Manager More

Zug, Switzerland
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

and besides being in central uptowm Charlotte whith all the nice and good restaurants nearby - the staff is friendly and knowlegable, the building adn the rooms are clean and well mainytained. Must be the result of overall good management. Nothing to complain - just to enjoy. So did we here today.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Roman T, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Sherry McWherter General Manager More

Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here! The staff was friendly and the room was clean, those are my main concerns. Charlotte is a great city and this hotel was located in good place to get around. The pool and the hot tub were also nice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Tevin M, Thank you writing a review about your experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Sincerely, Sherry McWherter, General Manager More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

easy booking, easy checking in, great rooms, great service, used hotel shuttles, very very friendly staff. they catered to us. and there was another family reunion going on at the same time. the family took advantage of lobby, pool, deck, hot tub, etc. Thank You Thank you is all I can say from The Wilkins Family reunion party 2014. July... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Kim A S, Our staff makes sincere hospitality their priority; I glad you enjoyed the Wilkins Family Reunion. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Sherry McWherter, GM More

Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is right in the middle of downtown Charlotte and is close to everything. The staff was incredible, flexible and very helpful. My wife stayed here while I had surgery at a nearby hospital, and the staff helped her make some changes to our reservation when I needed more time at the hospital. I stayed here my first night... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to write such a kind review. It’s wonderful to know that our staff left such a lasting impression with you through their kindness and warm hospitality. I’m pleased we could add a little comfort during this difficult time so you could enjoy your stay and a good night’s rest. I will be sure to... More

Laurinburg, North Carolina, United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'll mention the only con first- parking is awful and expensive! The hotel is wonderful and beautiful, it is elegantly decorated and the decor is up to date and very pretty. The rooms are spacious and well appointed. I traveled with my husband and two sons and I requested a roll away bed in the room. The roll away bed... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Frances M, I’m thrilled to learn we satisfied your travel needs. It’s wonderful to know you enjoyed our clean spacious rooms and honest associates. I’m delighted your son got his wallet back. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Sherry McWherter, GM More

Marion, South Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Awesome location. Convenient to Uptown and within walking distance to most things. Friendly staff. Too much to do but they had a pool. Check out the Wells Fargo museum at the next block 30 minutes to look at items but hands on. Great for teachers and people with kids. $12 parking. Would stay here again!!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Bcookss, Our staff makes sincere hospitality their priority; I glad you enjoyed our friendly staff and location. Incredible reflections like yours give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Sherry McWherter, GM More

Columbia, South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

Right on S. Tryon St. in the heatr of the City. Rooms are updated and are pretty good size. Parking garage attached but is $12.00 extra per day. Has a small restaurant in hotel lobby which also serves basic breakfast fare. Good service from both check in/personnel and housekeeping. Our room was on the street side and was an excellent... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

I’m so glad you enjoyed our great location, updated rooms and good service! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit. Best, Sherry McWherter, GM More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 9, 2014

Great location, convenient to most anything in the Charlotte downtown (or uptown as the locals curiously want to call it). Hotel is a standard Courtyard, nothing more, nothing less. Staff was friendly and helpful with any request. Would definitely stay here on my next trip to Charlotte. Stayed here while bringing my family to Charlotte for the weekend. Other info... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Vince Q, We’re happy to hear from you, and glad you enjoyed your stay with us at Courtyard Charlotte City Center. We appreciate you and your family choosing to stay with us while visiting. I’m pleased to hear we were well suited for your family travels. We appreciate your feedback and hope to see you again soon for more family... More

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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#39 Romantic Hotel in Charlotte #50 Family Hotel in Charlotte #61 Business Hotel in Charlotte
Hotel Class
Number of rooms
171

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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