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Courtyard by Marriott Charlotte City Center

3.0 of 5 237 S Tryon St, Charlotte, NC 28202
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Courtyard by Marriott Charlotte City Center
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227 reviews from our community

Traveler rating
    62
    96
    55
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    2
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed one night on business. This is a simple but comfortable hotel with ample sized rooms. It was very quiet, the bed was comfy (although the sheets seemed a little scratchy), and with decent amenities. No safe in the room (front desk has available). Nice fitness center, nice café area in the lobby, and I really like the location... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

We are pleased to hear that you enjoyed your stay with us here in Charlotte! It is our goal to provide you with the most comfortable and productive stay possible. Thank you for taking the time to share your positive experience! More 

Charleston, South Carolina, United States
Top Contributor
108 reviews 108 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

The parking decks and offices occupy the first maybe 10 floors and then the hotel rooms start. The elevators were quite confusing. The staff was very nice and the room was as expected for a Courtyard. We ate in the lobby lounge and the salad was very good. The wings had very little meat on them. Breakfast was done really... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your experience. We value your kind compliments of the staff and are happy to hear that you enjoyed your stay with us here in Uptown Charlotte! More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for 3 nights at the Courtyard for our Anniversary/Valentines, initially we booked a executive suite, but forgot to tell our bank we were traveling. We ended up only being able to use our checking after explaining to our bank that we were traveling, alas we only had $699 available in this account until the next... More 

Was this review helpful? Yes 1
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your positive feedback! I am delighted to hear that you enjoyed your stay with us here in Charlotte. More 

Cary, North Carolina, United States
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed staying here for a get-away weekend. The staff were pleasant and welcoming. Our room, which had a king bed and small sofa was attractively decorated. The room and bathroom were spotlessly clean and well maintained. (Room also had a mini fridge.) Hallways were clean and attractive. It was great to park the car at check... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Eileen O, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

Rochester NY
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here while visiting our daughter who lives in Charlotte and enjoyed it. This hotel is located downtown and was a good choice for us because of it's proximity to the light rail. It is an excellent choice if you are going to a baseball or football game as well. The rooms were clean and well... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear roxgal, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. You feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We... More 

North Carolina
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 22, 2014

I stayed here for 5 nights in mid December on business, arriving on a Sunday afternoon and able to dodge football game traffic with the stadium just a few blocks away. Parking is relatively easy. There are both valet and self park options. I chose to self park in the adjacent garage at $12 a night. Check in was fast... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Mellicon, We are happy to hear from you and value your kind review. It is encouraging to know that you liked our valet, comfortable beds, speedy elevators, and efficient associates; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed and valued as they foster change for the better.... More 

Rocky Mount, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

Everything was great here.... clean rooms and nice decor. The mattress was so comfortable. I didn't want to part ways with it... the breakfast tasted really good.... LocatIon was great... right next to epicenter. Nice option of cars in the front of the hotel. will definitely stay again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear MzKenya, I'm delighted to hear of the comfort you and your sister experienced at our hotel. I'm glad you enjoyed the area. Thank you for staying with us and for your time in reviewing our hotel. Best, Sherry McWherter General Manager More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

The bed and pillows were sub-par. The location in the heart of uptown Charlotte is nice. The hotel is on the cheaper side price-wise for uptown, but those are among the only benefits. Thankfully, the Courtyard had an excellent staff that was more than willing to accomodate any needs I had, such as storing my luggage as I walked down... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear IronButterfly2014, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to... More 

Vincennes, Indiana
Top Contributor
134 reviews 134 reviews
63 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stayed here while working in the are and found this Courtyard to be very modern and beautiful rooms with a sliding glass door leading into the courtyard....(we had a room on the first floor obviously). The bedding was so comfortable and the rooms did not have the normal "hotel" noise. We were assigned an exterior room at first and asked... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Indy_Fan_Man, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Sherry McWherter General Manager More 

Birmingham, Alabama
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 15, 2014

Stayed here on a weekend trip to Charlotte with my husband. Clean room, but dark, even with all of the lights on. Main complaint is the issues we had with water. The hot water wasn't working very well. After a few min in the shower, the temp would become cool, so you would continually have to readjust the faucet. The... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Alabama85, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that you found our rooms clean and location convenient. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for... More 

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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
Number of rooms: 171
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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