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Courtyard by Marriott Charlotte City Center

3.0 of 5
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237 S Tryon St, Charlotte, NC 28202
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1 room 1 adult
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Courtyard by Marriott Charlotte City Center
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302 Reviews from our TripAdvisor Community

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Cameron, North Carolina
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is nice, but hard to find...even local cabbies had issues. Front desk personnel not so friendly as you would hope when paying too much for a small room. Room was clean, but super small for me, husband and two kids. They offer Starbucks but never gave me any coffee that remotely tastes like Starbucks but charged Starbucks prices...then... More 

Helpful?
Thank DJSJTS1969
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your stay experience. I would like to apologize for your disappointment in our staff service and Starbucks offerings. We appreciate your feedback. Please be confident that we will share your comments with the appropriate team members to ensure that others aren't disappointed in the same way. We thank you for choosing Courtyard... More 

Graham, North Carolina
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Courtyard Charlotte Center and we were pleased with everything. The price was affordable the rooms were very nice and Joe at the front desk was extremely helpful. Will definitely be back!

Helpful?
Thank angelaN902PP
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

We are delighted to hear that you enjoyed your stay with us. Thank you for taking the time to review our accommodations. We appreciate your kind compliments of Joe and will be sure to share your feedback. Thank you for staying with us. We look forward to having you as our guest in the future! More 

Morehead City, North Carolina
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very nice, attractive hotel with friendly and helpful staff. Loved the lobby and room. Parking is very handy. Good security measures. I would have liked breakfast included but no real complaints ~ this is a very pleasing and comfortable place to stay.

Helpful?
Thank runner1201
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for your kind compliments of the staff and great review on our rooms and amenities. We appreciate your feedback. Thank you for staying with us. We look forward to having you as our guest again soon! More 

Lake Oswego, Oregon
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with recent remodel. Rooms were very nice with good bathrooms. It was a better than average urban residence inn, however in no way did it justify a price of over $300 per night. The service in the lobby at at check in was very average.

Helpful?
Thank Osweg0
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for your review of our property. Your feedback is very important to us. We are pleased to hear that you found our newly remodeled rooms very comfortable. Thank you for staying with us! More 

Des Moines, IA
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Courtyard Charlotte City Center on a business trip for one night. The hotel is in the middle of renovations and smells like new carpet all over. This hotel is located near anything you would need to access in the downtown Charlotte area. The front desk staff were very friendly upon our arrival. The only thing lacking... More 

Helpful?
Thank shanac2008
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to share your experience. we appreciate your feedback and will share your concerns for the front desk team. I am thrilled to hear that you enjoyed our newly renovated rooms and great location in downtown Charlotte! Thank you for staying with us- More 

Level Contributor
80 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a business convention that was in town. We were greeted by friendly staff at the front desk and they were very knowledgable about the area. The rooms were very clean and everything was in order. The cleaning few were courteous and thorough. I will definitely stay here again.

Helpful?
Thank Jeff R
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for staying with us while in Charlotte. We appreciate your feedback and are pleased to hear that you enjoyed your stay. It is our pleasure to have you as our guest in the future! More 

Shelby, Michigan
Level Contributor
101 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has gone through a big renovation. The rooms are much nicer now and the layout of each room is better and furniture is nice and modular. Very well thought out refresh - a big improvement from before.

Helpful?
Thank Shev61
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time review our property. We appreciate you staying with us and are refreshed to hear that you enjoyed our new outfit of the rooms! We look forward to having you with us in the future! More 

maryland
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a saturday night at the courtyard... never have been there before. I was a little nervous about parking, but there were plenty of spaces in the garage next door. Parking is in public garage, but it is super convenient and the hotel is accessible through an indoor breezeway. Room was fine. We were in a King room... loads of... More 

Helpful?
Thank G D
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for staying with us while in Charlotte! We appreciate your kind compliments of the staff and are pleased to hear that you enjoyed your stay. Come back and see us! More 

United States
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 30, 2015

Stayed here on business. The location made it easy to get to meetings, the staff was helpful with providing directions, the gym had enough equipment that there was no wait and the room was quiet with a comfortable bed for a good night sleep. All in all, perfect for a business trip.

Helpful?
Thank Sewk1009
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015 via mobile

We stayed at the courtyard Marriott Charlotte what a nice place, rooms were incredibly clean and recently renovated. Danny at the front desk made our trip extra special taking the time to help us with the city and giving us advice on what to do, where to eat, where to go and what to see. The hotel was also in... More 

Helpful?
Thank Maggie B
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

We are happy to hear that you enjoyed our newly renovated guest rooms and convenient location in Uptown Charlotte! Danny truly enjoys being able to create personalized stay experiences for our guest. I will share your kind compliment with our team to recognize his great service! Thnak you for staying with us- More 

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