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Courtyard by Marriott Charlotte City Center

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237 S Tryon St, Charlotte, NC 28202
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Courtyard by Marriott Charlotte City Center
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Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
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237 reviews from our community

Traveler rating
    66
    102
    55
    12
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jacksonville, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Currently the hotel is under renovations in the hotel lobby area. Looks like it will be completed shortly. The front desk is temporarily on the 3rd floor outside the conference rooms. The rooms are clean and updated. Staying in a double queen bed room the bathroom is a little small but sufficient. They charge for WiFi unless you are a... More 

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Canton, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Just returned yesterday from a 3 night stay in Charlotte. Outstanding, clean, convenient hotel with a friendly and helpful staff. We will be back to visit Charlotte, and we will absolutely stay here!!

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Senior Contributor
30 reviews 30 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent the weekend here when we saw Drake in Concert at the Time Warner Cable Arena which is right around the corner. Staff was nice and the hotel itself was nice as well. Will definitely be returning my next visit

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Ashlee J, we are happy to hear that you had a fantastic time with us in Charlotte over a leisure weekend. Thank you for taking the time to share your positive experience. We appreciate your feedback on our amenities and guest service received. We look forward to having you with us again in the near future! More 

San Francisco, California
Top Contributor
333 reviews 333 reviews
34 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient to your clients, be they W***ls F**go or B***k of A****ica. I like Marriotts and I like this one. Comfortable, clean, very helpful folks downstairs who can give you directions or happily make a dinner res. Breakfast options are good and somewhat below the usual stratospheric price for a business person's hotel. This was my second stay here and... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Yog Sothoth, thank you for taking the time to review our property with positive feedback on our location, amenities and kind compliments of our staff. We are delighted to hear that you enjoyed your stay and look forward to having you with us in the future! More 

Arizona
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While visiting I visited the bar and encountered a wonderful experience. It was the bartender. I cant remember her first name but her last name was Lawson and she had an accent and she told me she was from Africa. She was pleasant, friendly and had a really good work ethic, I enjoyed every moment and will visit again when... More 

Was this review helpful? Yes 4
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear worldtraveler45, we are pleased to hear that you enjoyed our property and personalized service experience with our bartender, Nadou during your visit to Charlotte. It is always refreshing to hear that the service we strive to provide to our guest is delivered through our team. Thank you for taking the time to review our property. We appreciate your feedback... More 

Gate City, Virginia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 23, 2015

Spent the weekend in Charlotte at the Courtyard by Marriott. We made this trip to watch the NCAA tourny being played at the Time Warner Arena which is just around the corner from the Courtyard by Marriott. Service was great very helpful let us check in early and park on Friday. Very Nice staff and very clean and nice hotel.

Was this review helpful? Yes 2
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Chris F, thank you for taking the time to review our property on your recent visit. We greatly appreciate your feedback and are delighted to hear that you enjoyed the City of Charlotte, our property and the service received by our team! Thank you for staying with us. We look forward to having you with us in the future! More 

Sandy Springs, Georgia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2015

I am not loyal to one hotel brand like some. The Charlotte downtown Courtyard was great. The lobby is large, renovated and clean. There was no valet parking but I actually like parking my own car. Deck was convenient and reasonably priced. The room was clean. Bathroom was dated though and needs a facelift. Room area was large and wifi... More 

Was this review helpful? Yes 1
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear GoStreaking, Thank you for taking the time to reflect on your experience at Courtyard Charlotte City Center. We're happy to have had you as our guest and are pleased to hear that you enjoyed your stay. We hope to welcome you back as our guest again in the future. Thank you once again for your review!. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

This was my second stay here and I would definitely stay here again on my next trip to Charlotte. We were here for a concert and the hotel is a short walk to the arena and numerous restaurants are nearby. The room was updated, clean and very comfortable. All staff that I came in contact with were very friendly and... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Homersmother, thank you for taking the time to review your recent stay with us! It is our goal to create the best stay possible. I am pleased to hear that our staff was able to deliver the service we strive to provide and that you took full advantage of our prime location for uptown Charlotte events. We look forward... More 

North Texas
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 5, 2015

Needed a last minute place to stay due to weather. Great location, good food and excellent bed and room. Front desk was extremely helpful as well. During better weather, the outdoor area looked extremely inviting.

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Dlbt, We are pleased to hear that you enjoyed our location and friendly service. Thank you for your kind review! We hope to have you with us again when travelling to Charlotte- More 

Bowie, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2015

The hotel is located in a perfect location for business or pleasure...I was attending the CIAA tournament but I DO NOT BELIEVE the rooms available are worth $250 per night plus parking fees...The rooms are comfortable but cost is too high for what you get...One of the main problems I had was going out of the parking garage, my key... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear TennisDC2, Thank you for taking the time to share your experience with us. I'm sorry you felt the value for price paid was not in line for you. We appreciate for your honest feedback. I am pleased to hear that you enjoyed our prime location and time spent in Charlotte. We welcome the opportunity to have you with us... More 

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