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All 170 Charlotte hotels

Courtyard by Marriott Charlotte City Center

3.0 of 5 Hotel   |   237 S Tryon St, Charlotte, NC 28202 (Second Ward)
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73%
Ranked #52 of 170 hotels in Charlotte
A recent review
4 of 5 stars reviewed 2 weeks ago
Yankinthesouth Columbia, South Carolina
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  • Reviews (189)
  • Photos (42)
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  • Room tips (25)
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189 people have reviewed this hotel

Traveler rating
    51
    84
    42
    10
    2
See reviews for
26
65
19
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Columbia, South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right on S. Tryon St. in the heatr of the City. Rooms are updated and are pretty good size. Parking garage attached but is $12.00 extra per day. Has a small restaurant in hotel lobby which also serves basic breakfast fare. Good service from both check in/personnel and housekeeping. Our room was on the street side and was an excellent... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

I’m so glad you enjoyed our great location, updated rooms and good service! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit. Best, Sherry McWherter, GM More

Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, convenient to most anything in the Charlotte downtown (or uptown as the locals curiously want to call it). Hotel is a standard Courtyard, nothing more, nothing less. Staff was friendly and helpful with any request. Would definitely stay here on my next trip to Charlotte. Stayed here while bringing my family to Charlotte for the weekend. Other info... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Vince Q, We’re happy to hear from you, and glad you enjoyed your stay with us at Courtyard Charlotte City Center. We appreciate you and your family choosing to stay with us while visiting. I’m pleased to hear we were well suited for your family travels. We appreciate your feedback and hope to see you again soon for more family... More

Brampton, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel from June 20-25th. We were surprising friends. We arrived from Toronto at the hotel at 1pm and check in is. 3pm. The young Gentleman at the reception Desk his name is Abdi took such great care of us. We explained we were there to surprise our friends who were coming from Ireland to Charlotte and... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for sharing your experience at the Courtyard Charlotte City Center with us and other travelers. It’s wonderful to know you enjoyed our beautiful rooms and convenient location. I’m thrilled to hear that Abdi took good care of you; I look forward to sharing your kind comments. We hope to host you again! Best, Sherry McWherter, GM More

Lebanon, Indiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Always pleasantly welcomed by staff and service. Rooms are a bit small and walls a little thin if you have noisy neighbors. Regular room with a very comfortable bed, good fast elevator and easy access to parking garage. Located close to convention center with numerous places to eat and drink.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for sharing feedback on your experience at Courtyard Charlotte City Center. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. I'm glad you were able to explore the Charlotte area. Please plan to visit us again. Best, Sherry McWherter, GM More

Brunswick, Georgia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent the weekend in Charlotte with family to celebrate my niece's birthday. Kristina at courtyard handled the hotel arrangements for us. Everything was perfect. The rooms are well appointed and very clean. The lobby is very nice and welcoming. The pool is a good size for a hotel. There were plenty of chaises and towels provided. We used the... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

We’re happy to hear from you, and glad you enjoyed your stay with us. We appreciate you and your family choosing to stay with us while visiting for your niece's birthday. I’m pleased to hear we were well suited for your family travels. I will be sure to share your kind feedback with Kristina. Please visit us again soon. Best,... More

Amherst, Ohio
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped and stayed a night here on our way to Hilton Head. The room was very clean, the bed was comfortable, and the staff was friendly. It was a nice place to stay and had pretty city views. The parking garage was right next door. There are several restaurants/bars around to eat at and the hotel serves Starbucks coffee... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for taking the time to write; we appreciate your feedback. I'm glad to know that you enjoyed our clean rooms with comfortable beds in addition to our Starbucks coffee. Look forward to seeing you again. Best, Sherry McWherter, GM More

New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband an I spent a long weekend in Charlotte at this hotel. The location is very convenient to the city. There are plenty of restaurants within walking distance, the baseball and football stadiums are a few blocks away. The hotel is clean and comfortable and offers all of the amenities one would expect from a Courtyard. The pool was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thanks for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed our convenient location and friendly staff. I will be sure to share your kind comments. We look forward to seeing you next time you’re in the Charlotte area. Best, Sherry McWherter, GM More

New York City, New York
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 12, 2014

The location can't be beat if you are looking to stay in Uptown Charlotte. The lobby has had a recent facelift it seems, and the little restaurant and bar are great and convenient. That said, the upstairs hallways and rooms are reminiscent of 20-30 years ago, and are in dire need of an upgrade. Had a Howard Johnson feel. Beds... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Thank you for acknowledging that you enjoyed our location and amenities even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. More

Buffalo, New York
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed June 4, 2014

The location of this hotel is perfect if you are working downtown or have another reason to stay downtown. There is a beautiful pool area on the roof (lower roof floor) and a nice workout room. They also have a nice cafe in the lobby area for coffee and other snacks. The room itself is a typical Courtyard room. Average... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

mbateacher, Thank you for sharing feedback from your experience. I appreciate your kind comments regarding our excellent staff and comfortable hotel, as well as opportunities for improving our platinum members experience. We thank you for your loyalty and will certainly take your feedback into consideration. Please plan to visit us again soon! Thank you again for your review. Kind regards,... More

1 review
5 of 5 stars Reviewed May 30, 2014

Zerick who was in charge of the shuttle service was extremely friendly and helpful! His customer service skills were unmatched! I checked in late and all the staff were so helpful and accommodating. The hotel was extremely clean and well presented as well.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Keri B, Thank you for writing a review from your experience at Courtyard Charlotte City Center. I'm delighted to hear that the excellent service delivered by our staff exceeded your expectations and thank you for specifically recognizing Zerick. He will be thrilled to know that his efforts had a positive impact on your stay. I will be certain to share... More

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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#43 Romantic Hotel in Charlotte #59 Business Hotel in Charlotte
Hotel Class
Number of rooms
171

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