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All 170 Charlotte hotels

Courtyard by Marriott Charlotte City Center

3.0 of 5 Hotel   |   237 S Tryon St, Charlotte, NC 28202 (Second Ward)
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Ranked #59 of 170 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 days ago
Shev61 Shelby, Michigan
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207 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby, Michigan
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed here many times. The staff is great and very helpful. Location is excellent, right in the middle of Uptown. The new bar area is really superb. However, the rooms are in need of a refresh as the furniture is dated and worn. The gym is OK but feels a bit like my basement --- stuff just spread... More

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Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here with my daughter over Labor Day weekend. The hotel location was great. We were within walking distance of a lot of restaurants and our room had a peak a boo view of the baseball stadium. The room itself was pretty typical (except the bed was very uncomfortable because it was hard) for a Courtyard, but the thing... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear dtravelmomma, I’m glad to hear you enjoyed our great location with views of the baseball stadium. I’m sorry for your disappointment with our mattress and parking garage. Your comfort and safety is our top priority. We welcome your feedback as it allows us to monitor and improve our guest experience. Thank you for taking the time to share your... More

Ocean Isle Beach, North Carolina
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I attended the Lions/Panthers football game last Sunday, and finding a hotel room in Charlotte anywhere near the stadium was really difficult. We weren't familiar with the hotel but are always comfortable with any Marriott property. This one was a little hidden gem. Although the room was a little on the small side, it was perfect for... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Dave G, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Sherry McWherter General Manager More

Raleigh, North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

What I loved most about this hotel was the shower. I think I took 3 or 4 a day because it was so heavenly.The bed was pretty good too. Was in town for a couples get away and well when I go to Marriott's I'm used to be greeted as a Rewards Member. The front desk was very dry. A... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear MzDeeDee2014, Thank for sharing your review with us. Your loyalty to the Marriott brand is appreciated. Please accept my sincere apology that you were not recognized as a Marriott Rewards Member upon check-in; this is certainly not our standard. I have discussed your review with our entire team to heighten our awareness. Sincere feedback like yours encourages improvement for... More

Boston, Massachusetts
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The check-in process was unpleasant; the front desk person did not confirm my length of stay, that I booked on points, and they gave my friend and I a hard time about trying to get our rooms on the same floor (my friend was a Gold member too and they didn't recognize her status or accommodate her). My room had... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Rachelle W, We appreciate you taking the time to share your experience with us. My sincere apologies you found our associates unfriendly and unaccommodating. Our associates strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that the cleanliness of your room was not up to our high standards. Thank you for your honest feedback... More

New Jersey
Top Contributor
93 reviews 93 reviews
53 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The Charlotte Marriott Courtyard City center is a quality hotel, but rather expected. Location is good, it's downtown and safe, however not great being a few blocks from nightlife and shops. Rooms are good size, semi-modern, clean, however not great as the aircon blew onto the bed and there was no view. Staff at Checkin was wonderfully warm and helpful... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear MPCLDC, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and comfortable room while visiting. Your feedback regarding the air conditioning is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Sherry McWherter... More

Atlanta, GA
Contributor
17 reviews 17 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a 3-day stay over the Labor Day weekend and this hotel was perfect for our needs. This was our first visit to Charlotte and one of the many things we loved is how walkable the city is and the ideal location of this hotel. We stayed in one of the King rooms on a high floor and... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear GA_Lady_Traveler, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Sherry McWherter General Manager More

Atlanta, Georgia
Top Contributor
162 reviews 162 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Last minute stay for us which worked out nicely. Had a good room with no problems. The hotel is located in a good area to get to places by foot.. The breakfast worked out nicely. You get to choose from several items off the menu from the coffee shop downstairs. The front desk was very nice and helpful. Parking worked... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear beachpeach75, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Sherry McWherter General Manager More

Hong Kong, China
Top Contributor
95 reviews 95 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic location to explore the city. Close to the main shopping centre and bar scene. Also only 10 mins walk away from the Bank of America Stadium. Good clean rooms, friendly staff and a small cafe/bar in the lobby. I enjoyed my stay in the cute city.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Steve P, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Sherry McWherter General Manager More

Wetumpka, Alabama
Top Contributor
192 reviews 192 reviews
46 hotel reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First, I don't think I would stay here again. The first room we were assigned smelled like some petroleum product. We were moved, but the rooms are small and arranged strangely. The parking in the hotel is paid on your bill and at a $12 charge per night. The parking is right next door, but when you come out of... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear COBB64, Thank you for acknowledging our great location even though you did not care for our accommodations over all. We sincerely apologize that you were not satisfied with your stay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. For this reason, we hope to see you again. Best,... More

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Additional Information about Courtyard by Marriott Charlotte City Center

Address: 237 S Tryon St, Charlotte, NC 28202
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte City Center 3*
Number of rooms: 171
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Charlotte Courtyard
Charlotte Marriott

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