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Courtyard by Marriott Charlotte City Center

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237 S Tryon St, Charlotte, NC 28202
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Courtyard by Marriott Charlotte City Center
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Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
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242 reviews from our community

Traveler rating
    69
    103
    56
    12
    2
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Top Contributor
135 reviews 135 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I was disappointed with this hotel not because anything was bad but because nothing was great. The room was fine though it's nearly time for an update. I had a bad experience at check in as I was told no Kings were available, yet my coworker who booked the wrong Marriott was able to get one. I would not stay... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Modernlizbennett, Thank you for taking the time to review our property. We appreciate your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your overall disappointment in our property. We have shared your review with our... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean tidy and we'll presented a joy to stay. Very close to lots of restaurants and bars and a very friendly city. No noise from outside roads and great on site parking. Staff very polite and attentive with great food service.

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Magic-Mills, thank you for choosing Courtyard by Marriott as your home away from home while in Charlotte! We are pleased to hear that you enjoyed our city, the property and our team. Thank you for the great review! We look forward to having you with us in the future! More 

pittsburgh
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for 4 days. The location is perfect! You can walk everywhere to so many restaurants, bars, shopping, and many other interesting places. The hotel is very clean and comfortable and safe. We had a courtyard/pool side room, which was very quiet. Unfortunately, the pool was closed for maintenace, they are refinishing the concrete so we... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Pittsburgharley, thank you for staying with us while in Charlotte. we are pleased to hear that you had a wonderful staff service experience and took advantage of our great location! Thank you for taking the time to review our property and sharing your experience. We look forward to having you with us in the future! More 

MOBILE
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the first time I have written a review about a hotel that is part of a "chain, " but this one deserves recognition. We were in Charlotte for a wedding and the Courtyard was one of four hotels the bride got special rates from. We choose it to be with family members, who chose it because it was... More 

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YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Yankeemagnolia, it is always refreshing to hear that our service values are delivered by our team! I am pleased to hear that we took great care of you and your family and were able to create a personalized stay experience for you. Guest comfort and satisfaction is our primary goal- Thank you for taking the time to review our... More 

Salisbury, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

My father (gold member) booked a room for my mother and I for one night. We live roughly 45 minutes away from Charlotte but she was having a procedure at Mercy hospital and it was more convenient to stay the night in Charlotte. My father called to make the reservation and asked for a city view. When we arrived, we... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Jenna C, thank you for taking the time to share your stay experience with us while in Charlotte. Your feedback is greatly appreciated. Our General Manager was pleased to share direct correspondence with you regarding your positive service encounter with David. He is indeed a true asset to our team. Thank you for the kind compliment of our staff... More 

Saint Simons Island, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is very convenient if you are going to the Charlotte Convention center, Time Warner Center or just looking to enjoy some night life. It has the same amenities you expect in any Courtyard and this location is in a high rise building. Great restaurants are nearby and Ruth's Chris offers in-room dining. Very nice!

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear SMB123456, we are pleased to hear that our location and proximity to the Convention Center made for a great stay with us here in Charlotte! Sounds like you were able to enjoy Uptown and combine business with a little bit of pleasure. Thank you for taking the time to review your experience. It was a pleasure to have you... More 

Canton, Ohio
1 review
5 of 5 stars Reviewed April 20, 2015

Just returned yesterday from a 3 night stay in Charlotte. Outstanding, clean, convenient hotel with a friendly and helpful staff. We will be back to visit Charlotte, and we will absolutely stay here!!

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Daniel B, thank you for staying with us while in Charlotte! we appreciate your positive feedback and are pleased to hear that you enjoyed our location and service received. We hope to see you again soon- More 

Senior Contributor
34 reviews 34 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 16, 2015

Spent the weekend here when we saw Drake in Concert at the Time Warner Cable Arena which is right around the corner. Staff was nice and the hotel itself was nice as well. Will definitely be returning my next visit

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Ashlee J, we are happy to hear that you had a fantastic time with us in Charlotte over a leisure weekend. Thank you for taking the time to share your positive experience. We appreciate your feedback on our amenities and guest service received. We look forward to having you with us again in the near future! More 

San Francisco, California
Top Contributor
345 reviews 345 reviews
36 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 29, 2015

Convenient to your clients, be they W***ls F**go or B***k of A****ica. I like Marriotts and I like this one. Comfortable, clean, very helpful folks downstairs who can give you directions or happily make a dinner res. Breakfast options are good and somewhat below the usual stratospheric price for a business person's hotel. This was my second stay here and... More 

Was this review helpful? Yes
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear Yog Sothoth, thank you for taking the time to review our property with positive feedback on our location, amenities and kind compliments of our staff. We are delighted to hear that you enjoyed your stay and look forward to having you with us in the future! More 

Arizona
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2015

While visiting I visited the bar and encountered a wonderful experience. It was the bartender. I cant remember her first name but her last name was Lawson and she had an accent and she told me she was from Africa. She was pleasant, friendly and had a really good work ethic, I enjoyed every moment and will visit again when... More 

Was this review helpful? Yes 4
YVONNE L, Guest Relations Manager at Courtyard by Marriott Charlotte City Center, responded to this review

Dear worldtraveler45, we are pleased to hear that you enjoyed our property and personalized service experience with our bartender, Nadou during your visit to Charlotte. It is always refreshing to hear that the service we strive to provide to our guest is delivered through our team. Thank you for taking the time to review our property. We appreciate your feedback... More 

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