We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

The Ballantyne Hotel and Lodge

4.0 of 5 Hotel   |   10000 Ballantyne Commons Parkway, Charlotte, NC 28277 (Ballantyne East)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added The Ballantyne Hotel and Lodge to your Saves list
The Ballantyne Hotel and Lodge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #9 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Tiffany W
  • Reviews (420)
  • Photos (175)
  • Amenities
  • Q&A
  • Room tips (109)
  • Location
  • More
Write a Review

420 people have reviewed this hotel

Traveler rating
    286
    93
    22
    17
    2
See reviews for
75
147
16
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is now one of my favorites. The staff at the pool bar, front desk & gallery restaurant were wonderful. Every person I encountered was very pleasant. This place can be a tad bit pricey but I think it was well worth it. There is a mall called Carolina place within 5 min from the hotel.

Was this review helpful? Yes
Santa Rosa Beach, Florida
Top Contributor
112 reviews 112 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Free valet, prompt check in, smiles, almost st regis style, amazing (really amazing) food, two great pools inside and out, huge gym (for a hotel) and golf course views. Robes, slippers, big spa, and bose sound in rooms. Awesome property. Did I mention the food? It was truly wonderful.

Was this review helpful? Yes
Chillicothe, Ohio
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Ballantyne for 2 reasons: 1. It was a great midway point for where me and my wife were headed, and we like luxury and 2. I wanted to compare it to some other 5 star places I have stayed for business. We barely utilized much the Ballantyne had to offer. We checked in at 1230am and... More

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear blt3116, Thank you for choosing to stay at our hotel on your way to your final destination. We are delighted you found your visit to be of value and appreciate you sharing your observations regarding our location, accommodations, bathroom and rate. At The Ballantyne, we aspire to provide memorable experiences for our guests, and we hope to have the... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Time of Stay: Weekend of July 18th The Ballantyne Hotel in South Charlotte is a beautiful property belongs to Luxury Collection Hotel who is managed by Starwoods. There are 103 Luxury Collection hotels in the world. The property has a beautiful Golf Course, indoor & outdoor poor, in additional all the beautiful decorations inside of the hotel. On top of... More

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Hung Yen S, Thank you for staying with us and taking the time to share your feedback. We appreciate your kind words regarding our customer service, décor, leisure amenities, Gallery Restaurant and overall experience, as well as your suggestions regarding the exterior and accommodations. Our entire team is committed to delivering the best in hospitality to our guests. Thank... More

Paris, france
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I was at the Ballantyne for a two day meeting. My first impression, in the dark when I arrived was of a tired-looking decor, could still be in the 80's. In the room, which was spacious, both the furnishings and the bathroom fixtures were dated, and as almost all my L. C. experience, the shower was only overhead (in fact,... More

Was this review helpful? Yes 2
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear BagsParis_france, Thank you for visiting The Ballantyne for a meeting and for sharing your feedback. We apologize that we fell short of your expectations and appreciate your comments regarding our accommodations, internet charges and food & beverage experiences. We have shared your comments with our executive team.,and we truly value all guests’ feedback as we look to better the... More

PHILADELPHIA, PENNSYLVANIA
Top Contributor
55 reviews 55 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

After a transatlantic flight, I spent one night at the Ballantyne before my return flight to Philadelphia. I chose the Ballantyne based upon TA reviews and the hope that I would find a nice hotel with a quality restaurant and clean & quiet rooms. I'm pleased to say that the Ballantyne met most of my requirements. I was super impressed... More

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear JWJ1981, Thank you for staying with us and for taking the time to share your experience. We really appreciate your feedback, and we apologize that we did not meet your expectations in some areas. We are sorry for any inconvenience related to room and noise conditions. We take all feedback very seriously and have passed your comments on to... More

Fayetteville, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I celebrated our anniversary here last year, so we decided to return. Our reason for returning was because of the beautiful view of the golf course and the superb staff. Unfortunately, this year we only received one of the two. The views are still great, however, the front desk, valet and bellman staffs were very slow. The... More

Was this review helpful? Yes 1
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear TravelBishop, Thank you for returning to The Ballantyne to celebrate your anniversary. We appreciate your kind words regarding our concierge, and we apologize that we fell short of the fine standards of service that we strive to uphold in other areas. We take feedback very seriously and have shared your comments with our executive team. Your feedback will help... More

Charlotte, NC
Top Contributor
66 reviews 66 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is gorgeous. We live in Charlotte and husband surprised me with a spa day here for my birthday. I enjoyed the atmosphere, pool and other amenities included more than my pedi and massage actually! The outdoor pool has a bar and servers and we were able to order lunch also. I could have just stayed there all day!... More

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Daydreamingtraveler, Thank you for celebrating your birthday with us and for sharing your wonderful feedback. We are delighted you had an enjoyable visit at The Spa at Ballantyne, as we strive to offer a true destination experience. We hope to welcome you back in the future. Sincerely, Peter Grills General Manager More

Delaware
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, grounds, staff and pools. Our family traveled to CLT for 4th of July weekend to visit college friends. The outdoor pool was great, super clean and had drink service. My husband loved the golf. The staff was awesome. Super clean resort. 5 stars! Would go back at any time! So glad we picked this resort!

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear JMN19701, Thank you for celebrating the Fourth of July with us and for sharing your positive comments regarding our pool, golf and staff. Our entire team is dedicated to providing our guests with the best in service and amenities. We are pleased you were happy with your experience and hope to welcome you back soon. Sincerely, Peter Grills General... More

Fairfax, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I decided to stay here on a recent business trip even though it's a fair distance from downtown Charlotte and it was a great decision, they have an excellent spa and golf course and there are many restaurants within a short drive and some even within walking distance. Made the trip feel more like a getaway than a chore!

Was this review helpful? Yes 1
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Michael T, Thank you for choosing to stay with us during your business trip to Charlotte. We are glad you were happy with your decision and appreciate your great feedback regarding our spa, golf course and area amenities. Our team strives to provide our guests with a true urban escape, and we hope to have the opportunity to welcome... More

Owners: What's your side of the story?
If you own or manage The Ballantyne Hotel and Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ballantyne Hotel and Lodge? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Golf course(8)
  • Indoor pool(7)
  • Gallery restaurant(4)
  • Would highly recommend(3)

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood, Expedia, Booking.com, Tingo, Travelocity, Priceline, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your The Ballantyne Hotel and Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte

175 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (23)
Viewed
Bathroom (8)
Viewed
Family/play areas (1)
Viewed
Dining (5)
Viewed
Pool/beach area (9)
Viewed
View from room (7)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (70)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (31)
Viewed
Dining (7)
Viewed
Pool/beach area (9)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Charlotte #2 Family Hotel in Charlotte #3 Green Hotel in Charlotte #5 Romantic Hotel in Charlotte #9 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Experience hospitality at the Mobil Four Star and AAA Four Diamond Ballantyne Resort, in the heart of Charlotte, North Carolina. The Golf Course at Ballantyne offers 18-holes of Championship golf. ... more   less 
Number of rooms
251

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer