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All 168 Charlotte hotels

The Ballantyne Hotel and Lodge

4.0 of 5 Hotel   |   10000 Ballantyne Commons Parkway, Charlotte, NC 28277 (Ballantyne East)
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Ranked #2 of 168 hotels in Charlotte
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
RenoBret Reno
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382 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Reno
Top Contributor
93 reviews 93 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here while attending a conference. The conference facilities were good but not great. The room our meeting was held in was wider than deep, which made for an odd experience. It took two screens for everyone in the room to see the presentation. Breakfast and lunch provided by the hotel for the conference attendees were both excellent. My... More

Was this review helpful? Yes 1
TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear RenoBret, Thank you for staying with us during your conference. We value your comments regarding our facilities, food, accommodations, arrival/departure experience and location. Our goal is to create wonderful stay experiences for our guests, and we appreciate all of the feedback we can get. We hope to have the opportunity to welcome you back soon. Sincerely, Peter Grills General... More

Richmond Hill, Canada
Top Contributor
54 reviews 54 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First Class Hotel. Amazing Service. Reasonably priced for the experience. The restaurant staff went over the top to serve us and make a wine selection. The golf course was also well worth it. Scenic and strategic layout but not overly difficult. There is also an on site golf schools. I would recommend it to both golfers and non-golfers.

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Rowan F, Thank you for staying with us. We are glad you enjoyed your visit and found it to be a value for your experience. We appreciate your comments, and hope you played well on our course! Thank you for recommending The Ballantyne, and we hope to have the opportunity to welcome you back. Sincerely, Peter Grills General Manager More

Waxhaw, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a party at the Ballantyne hotel and many out of town guests stayed for the weekend. Not only was the service impeccable but everyone raved about the food. We highly recommend this hotel as well as the catering facilities. All in all it was party perfection!

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Stacey S, Thank you for hosting your event at The Ballantyne and sharing your comments. We are so pleased that your guests enjoyed their experiences at the hotel. We are committed to providing great service, delicious food and versatile facilities to ensure a memorable event. Thank you for recommending our hotel, and we hope to partner with you again... More

Holbrook, New York
Top Contributor
68 reviews 68 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First class hotel. Great staff. Very friendly . My family stayed for a weekend to attend an affair. Everything was top shelf. Food & accommodations were all super. Played golf on premises. Tough course but fair. Enjoyable stay.

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Jerry G, Thank you for visiting us at The Ballantyne. We appreciate your feedback and are delighted you and your family had a great stay. Our entire staff is committed to providing our guests with warm and gracious hospitality, and we are happy you experienced that firsthand. We hope to have the opportunity to welcome you back soon. Sincerely,... More

Raleigh
Top Contributor
108 reviews 108 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here one night for a conference. I was warmly greeted at reception and that warmth was seen in all employees from room service to turn down service to valet and beyond. I had a first floor room (my choice) and had a beautiful view of the golf course and its pond with ducks. The bed was so comfortable -... More

Was this review helpful? Yes 1
TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Jeana P, Thank you for staying with us on business and taking the time to share your experience. Our associates are committed to providing our guests with warm, accommodating service, and we’re pleased you experienced that consistently firsthand. Thank you for your compliments regarding our accommodations and cuisine. We look forward to a future visit and hope you will... More

New Bern, North Carolina
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a top shelf hotel full of luxurious upgrades and opportunities. Possibly the most comfortable room in NC, except for home. Surrounded by trendy restaurants and shopping opportunities. Only negative was traffic and congestion in the area, something the hotel has no control over.

Was this review helpful? Yes 1
TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear R_Seagle, Thank you for staying with us and sharing your comments. We are delighted you had a comfortable stay, and we hope to have the opportunity to welcome you back soon. Sincerely, Peter Grills General Manager More

Huntingdon Valley, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent last weekend at the Ballantyne Lodge to celebrate a 95th Birthday. The birthday boy could not have been more pleased with all 90 of his relatives in attendance. We found the lodge very clean, comfortable and welcoming. Even though it's intent is to be used as a conference space it was absolutely perfect for the party/reunion. The event... More

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Ellen D, Thank you for celebrating such a special occasion with us at The Lodge at Ballantyne. We are happy that the guest of honor had a great birthday with his extended family and The Lodge made for a perfect venue. We appreciate your kind comments regarding our staff, accommodations, spa and cuisine, and we enjoyed assisting your family... More

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 18, 2014

Stopped here on our way from Toronto to Orlando. My husband had stayed here for work and wanted us to see how nice this hotel was. After a very long drive (14hrs) it was a great place for our family of 4 to relax. Our 2 and 5 year olds loved the pool area, room service was great and the... More

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear curls77, Thank you for choosing to stay with us during your family trip and for sharing your comments. We were pleased to read that you had an enjoyable visit and appreciate your kind feedback regarding our pool area, room service and accommodations. Our entire team is dedicated to providing our guests with memorable and comfortable stay experiences, and we... More

Metairie, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 7, 2014

We stayed for 2 nights at this resort; It was nice with a very friendly doorman and great landscape. The check in lady was ok, not super personable but not rude either. The pool was heated and felt great. There was also a very nice looking spa, however we did not make use of it. The area has great eating... More

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TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Emma M, Thank you for staying with us at The Ballantyne. We are happy that you had a peaceful visit and appreciate your feedback regarding our hotel, amenities and décor. We have shared your feedback with our executive team. Thank you for sharing your comments, which will help us in our continuous efforts to improve the guest experience. We... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 5, 2014

We went to charlotte for a quick getaway and the staff here was the most helpful of any hotel I stayed at ever! They even sent up my daughter a piece of cake and sang happy birthday to her. The area is very nice and there are plenty of dining options around the hotel but be inside during rush hour!

Was this review helpful? Yes
TheBallantyne, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Playerham42, Thank you for choosing The Ballantyne for a quick getaway. We are delighted you had a great stay and your daughter had a memorable birthday. Thank you for sharing your experience, and we hope to welcome you back in the future. Sincerely, Peter Grills General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Golf course(8)
  • Indoor pool(7)
  • Gallery restaurant(4)
  • Would highly recommend(3)

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Charlotte
#1 Romantic Hotel in Charlotte
#2 Green Hotel in Charlotte
#2 Family Hotel in Charlotte
#5 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Official Description (provided by the hotel):
Experience hospitality at the Mobil Four Star and AAA Four Diamond Ballantyne Resort, in the heart of Charlotte, North Carolina. The Golf Course at Ballantyne offers 18-holes of Championship golf. ... more   less 
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Also Known As:
The Ballantyne Hotel Charlotte
The Ballantyne Hotel
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel

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