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All 170 Charlotte hotels

The Ballantyne Hotel and Lodge

4.0 of 5 Hotel   |   10000 Ballantyne Commons Parkway, Charlotte, NC 28277 (Ballantyne East)
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89%
Ranked #11 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
Vbowi
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429 people have reviewed this hotel

Traveler rating
    293
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Member of Starwoods Luxury Collection! You notice this in every detail. Great room, first class service everywhere (from check in, restaurants to the pool) great pool area and very upscale bar / restaurant! Nice area with plenty to do as well

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Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is truly a beautiful hotel/resort and we were treated so well from the moment we stepped into the hotel until we checked out. The service was amazing and all the little extras in the room made for a great weekend. The pool area has wonderful cushy chairs, ice water served immediately along with a cocktail and snack menu. There... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear dot075, Thank you for staying with us and for sharing your wonderful feedback. We are happy you had a great weekend and value your kind comments regarding our service, amenities and pool area. Our staff is committed to serving our guests with warm hospitality and providing special touches to make each stay memorable. We hope to have the opportunity... More

Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the privilege of staying here with an old college friend for a girls weekend. I will certainly be back. Staff was great, beautiful room, large gym for a hotel, and good drinks at the bar in the lobby. Perfect relaxing getaway!

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear ashwad918, Thank you for choosing to stay with us for a girls’ weekend. We are delighted you had a great visit, and thank you for positive comments regarding our staff, accommodations, fitness center and cocktails. At The Ballantyne, we are committed to providing our guests with unforgettably relaxing experiences. We look forward to welcoming you back. Sincerely, Peter Grills... More

Farmington, Connecticut
Top Contributor
65 reviews 65 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel and impeccable service. Very friendly and attentive staff...starting at the check in desk. The rear of the hotel overlooks a golf course and there are plenty of places within the hotel to eat or have a drink. The location of the hotel is a busy area, but as soon as you get to the hotel, things quiet down.... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Not-too-picky-in-CT, Thank you staying at The Ballantyne and for sharing your wonderful feedback. We appreciate your kind words regarding our hotel, staff and location. Our entire team is dedicated to creating exceptional experiences. Thank you for recommending our hotel, and we hope to welcome you back soon. Sincerely, Peter Grills General Manager More

Laurel, MD
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've always been intrigued with the Luxury Collection of Sheraton. This hotel surpassed anything that I thought I would find. The pictures on the website does not do it justice. The check-in process was quick which was appreciated after driving from the airport. The room...my goodness, the room! I had the deluxe kind room and was floored on how beautifully... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear TeamCastro, Thank you for your wonderful feedback regarding your recent stay. We are pleased we exceeded your expectations and appreciate your compliments related to our arrival process, accommodations, room service and overall service. Our top priority is creating exceptional stays for our guests, and we are happy you experienced this firsthand. We hope to welcome you back to Charlotte... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is great I enjoyed everything. They even gave us free strawberries on our honeymoon, but even the most basic hotels offer free internet and breakfast. We spent enough to stay here they could at least give the basics

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Tma869, Thank you for staying at The Ballantyne for such a special occasion and providing feedback. We are glad you enjoyed your experience and appreciate your comments regarding various fees. We have shared your feedback with our executive management team for consideration. At The Ballantyne, our team is committed to offering the best to our guests, and we hope... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We had our wedding at the Ballantyne Hotel Lodge and it was fabulous. The service here really is top-knotch. Several of our wedding guests stayed at the hotel that night, and so did we. The ammenities, the freebies, the level of accomodations and staff going out of their way to make it special really put the icing on our cake,... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Ashley S, Thank you for selecting The Ballantyne to host your wedding and for sharing your wonderful feedback. We appreciate your positive comments on our service, amenities and accommodations. At The Ballantyne, we are dedicated to creating unforgettable events and memorable stay experiences. Thank you again for celebrating such an important occasion with us, and we hope to welcome... More

Orlando, Florida
Top Contributor
62 reviews 62 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel a couple of years ago and couldn't wait to go back. Flat out, just a beautiful hotel with great guest service. The Ballantyne area is also very nice. We loved the comfort of this hotel and it's elegant appointments. I mentioned to my wife that I wish we could take this hotel with us when we... More

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear foodwinesports, Thank you for returning to The Ballantyne for a visit and for your kind words regarding our hotel, service and the Ballantyne area. Our entire team is committed to providing our guests with the best stay experience possible. We look forward to welcoming you back soon. Sincerely, Peter Grills General Manager More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is now one of my favorites. The staff at the pool bar, front desk & gallery restaurant were wonderful. Every person I encountered was very pleasant. This place can be a tad bit pricey but I think it was well worth it. There is a mall called Carolina place within 5 min from the hotel.

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Tiffany W, Thank you for staying with us and for counting our hotel as one of your favorites. We are delighted you had a nice stay and value your comments regarding our staff and our hotel’s overall value. At The Ballantyne, we aspire to offer our guests truly exceptional stay experiences. We hope to have the opportunity to welcome... More

Santa Rosa Beach, Florida
Top Contributor
126 reviews 126 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Free valet, prompt check in, smiles, almost st regis style, amazing (really amazing) food, two great pools inside and out, huge gym (for a hotel) and golf course views. Robes, slippers, big spa, and bose sound in rooms. Awesome property. Did I mention the food? It was truly wonderful.

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Andrew_Destin, Thank you for staying with us, and we’re pleased you had a wonderful experience. We enjoyed reading your kind feedback, especially regarding our service, food and amenities. Our team is committed to providing our guests with the best service and offerings possible, and we are happy you experienced this firsthand. We hope to welcome you back soon. Sincerely,... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Golf course(8)
  • Indoor pool(7)
  • Gallery restaurant(4)
  • Would highly recommend(3)

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte

180 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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Hotel Style
#1 Luxury Hotel in Charlotte #3 Green Hotel in Charlotte #5 Romantic Hotel in Charlotte #7 Business Hotel in Charlotte #15 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Experience hospitality at the Mobil Four Star and AAA Four Diamond Ballantyne Resort, in the heart of Charlotte, North Carolina. The Golf Course at Ballantyne offers 18-holes of Championship golf. ... more   less 
Number of rooms
251

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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