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The Ballantyne Hotel and Lodge

#10 of 173 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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10000 Ballantyne Commons Parkway, Charlotte, NC 28277
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4th Night Free/Breakfast
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1 room 1 adult
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The Ballantyne Hotel and Lodge
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611 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

There is something special about this hotel. All of the staff were very kind and helpful. The restaurant serves delicious, fresh dishes that indicates a chef who loves what he or she does. The rooms are beautiful. The indoor pools and jacuzzi are warm and inviting. I'm looking forward to revisiting to enjoy this property in the summer.

Helpful?
Thank Gregg A
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Gregg A, Thank you so more for your incredibly kind review. It means the world to us to know that our dedication to providing the finest in hospitality shined through for you in so many ways. We are looking forward to welcoming you back in the summer, when you can enjoy even more of what we have to offer.... More 

Boston, Massachusetts
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I attended a conference at this hotel. It is on the outskirts of Charlotte in a nondescript office park/shopping/residential area. I honestly did not have high hopes for the place, wow was I wrong. The hotel is amazing. The staff was truly pleasant. The room was spotless. The bed was comfortable. I ordered room service one night and it was... More 

Helpful?
Thank NHMaine
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear NHMaine, Thank you for taking the time to write a review. We are delighted to hear that your expectations were exceeded. We are committed to providing our guests with the very best service and are pleased that you experienced this throughout your stay. We appreciate your feedback regarding our in-room dining and will pass it on to our culinary... More 

Mooresville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I live in the CLT area but I frequently check into full service hotels to relax. This was my first experience and is now my favorite go-to place to be pampered! I was impressed with how clean, spacious, and fresh my room and bathroom was. The beds were so comfortable and the gorgeous bathrooms were stocked with one of my... More 

Helpful?
Thank Ashley F
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Ashley F, Thank you for sharing your wonderful feedback regarding our hotel, accommodations, in-room dining and spa. We truly appreciate that you have chosen us as your go-to hotel and it would be our pleasure to welcome you back anytime. It is a joy to hear that you had a relaxing visit at The Spa at Ballantyne and the... More 

Greensboro, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for the 3rd time for an annual girl's weekend getaway, and the experience was wonderful. The rooms were exceptionally clean and the service from every member of the staff was top notch. We were graciously granted a free room upgrade and a few special requests were accomodated without any hesitation prior to our arrival. We will... More 

Helpful?
Thank CJones35
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear CJones35, Thank you for making The Ballantyne a part of your girls weekend getaway tradition. It is wonderful to know that our rooms provided a good night’s sleep and that our staff was helpful in providing you with exceptional service. We appreciate that you took the time to write a review and look forward to our next opportunity to... More 

Atlanta, Georgia, Usa
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at the Ballantyne to find out that the room I reserved was not available. I was disheartened. But the manager came to the rescue and offered me a comparable room at a reduced rate. She offered to send fruit and other goodies to my room to make up for the faux pas. The lobby was quite impressive and... More 

Helpful?
Thank Julia G
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Julia G, Thank you for taking a moment to share your review. We appreciate your patience regarding your guest room and hope the situation was resolved to your satisfaction. It sounds as though you passed the afternoon in total relaxation, and we will share your compliments with Barbara and Teagra. They will be delighted to know they could assist... More 

Waxhaw, North Carolina, United States
Level Contributor
64 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are very comfortable. They're spacious, it has everything you could possibly need. The food in the dining room is wonderful, although the menu was limited when I was there on Christmas evening. The drinks are great, and the staff make you feel cozy. The gingerbread display made me feel like I was in a hallway at the Grove... More 

Helpful?
1 Thank Carol S
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Carol S, Thank you for your review. We are so pleased to hear that you felt the joy of the holiday season in our décor, and a general sense of coziness at our luxury hotel. On Christmas, we did serve a specially curated holiday menu, but on most other days, we serve a large variety of seasonal favorites. We... More 

Mooresville, North Carolina, United States
Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great service, great room, great location! Couldn't have asked for a better place in this area! Would love to plan a family reunion here! So much to do. Loved the Home Goods! It is known for the top producing store in the South East! Lots of great places to eat as well!

Helpful?
Thank Suzanne C
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Suzanne C, Thank you for choosing The Ballantyne for your girls’ getaway! We are pleased to know that our accommodations, service and location served you well. If you need any assistance planning your next visit, be it another getaway or a reunion, we look forward to hosting you again. Sincerely, Peter Grills General Manager More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed here several times over the years and it is a great hotel. Beautiful rooms. Great beds. Great Staff. Lobby is beautiful. Indoor pool as well as outdoor pool is great. We LOVE the Ballantyne. We were there right before Christmas and the holiday decorations were beautiful. We will be back. It is our favorite hotel in Charlotte.

Helpful?
Thank Sandee P
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Sandee P, We cannot thank you enough for your loyalty to The Ballantyne over the years. To know that we have provided you with only positive experiences is truly wonderful. Our only joy is knowing that you will be back soon! Best wishes in the New Year, and we look forward to your next arrival. Sincerely, Peter Grills General... More 

Ottawa
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Cherish 2015 Christmas time is over and its time to start to work. Who loves it ? Personally I still watching my pictures perfect slide show from a lovely lucky trip with my husband to North Carolina , exactly - to great city Charlotte - house of NASCAR Hall of FAME .Lucky , as we were on the isle of... More 

Helpful?
Thank Elena B
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Elena B, Thank you very much for joining us over the holidays. How wonderful that the weather cooperated and you had plenty of time to admire both our Luxury Collection hotel and the beautiful Biltmore estate. We do indeed share some of the same regal architectural features and marble interiors, and we hope you enjoyed being accommodated in our... More 

New York City, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We return to the Ballantyne every Christmas, and every year we are delighted by the Southern hospitality extended to us by so many national employees of the hotel. The rooms are lovely- recently renovated. The gym is excellent. The spa and beauty services are also very good. We love going to the bar for a late night drink, and the... More 

Helpful?
Thank Yentaoftravel
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Yentaoftravel, We cannot thank you enough for making The Ballantyne a part of your early Christmas tradition. It is our pleasure to provide you with our signature Southern hospitality and fine amenities, from our luxurious spa to a nightcap at Gallery. We hope this year’s festivities were the best you’ve experienced yet. Best wishes in the New Year, and... More 

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