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All 170 Charlotte hotels

The Ballantyne Hotel and Lodge

4.0 of 5 Hotel   |   10000 Ballantyne Commons Parkway, Charlotte, NC 28277 (Ballantyne East)
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Ranked #10 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
davidgulrich Monticello, Minnesota
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439 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Monticello, Minnesota
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Perfect experience for VIP travel. Every request was fulfilled. I had a couple with an early departure so they opened the restaurant early just for my VIP couple. Front desk management and concierge took care of everything from spa reservations to off property dinner recommendations and reservations. Totally spoiled. Loved the bathrooms. Spa was perfect. Just one tip...this is 20... More

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Dayton, Ohio
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding. The hotel was immaculate, all the staff were very friendly and helpful. Our room was very nice, bathroom was incredible! We had a golf course view, which was very pretty. The grounds appeared to be very well kept. Upon check-in, we walked to our room and our keys did not work. We walked back... More

Was this review helpful? Yes 1
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DreamerJJ, Thank you for staying with us for a wedding. We are pleased you enjoyed your visit and appreciate your compliments regarding our hotel, staff, accommodations, wedding experience and Gallery Restaurant. Our entire staff is dedicated to creating memorable stays for our guests, and thank you for sharing your experience. We hope to welcome you back soon. Sincerely, Peter... More

Florida
Top Contributor
191 reviews 191 reviews
33 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A rare top rating from me. I enjoyed every aspect of my recent stay at The Ballantyne. The lobby is attractive, warm, and inviting. The check-in was smooth and quick. The staff made me feel welcome and I was very happy as I crossed to the elevators to go up a few floors to my room. The room was first... More

Was this review helpful? Yes 1
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Phil U, Thank you for staying with us at The Ballantyne. We are delighted you enjoyed every aspect of your stay and that our staff was welcoming and accommodating. Thank you for kind words regarding our lobby, check-in, guest room and Gallery Restaurant. Our team is committed to delivering the best in Southern hospitality, and we are glad you... More

Columbus, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We frequently stay at this fine hotel as a stop on driving trips. The resort is sophisticated yet welcoming. The rooms are extremely well appointed with comfortable beds and multiple amenities. The restaurants are also well above average. You will not be disappointed by this wonderful hotel.

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Richard S, Thank you for being a loyal guest of The Ballantyne. We value your description of the hotel, as we strive to bring Southern hospitality to a whole new level. Thank you for your compliments regarding our accommodations, restaurant and amenities. We hope to welcome you back again soon. Sincerely, Peter Grills General Manager More

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Loved the Hotel!! Five stars all the way. Very clean and great service. The mattress was a bit hard on my back but it didn`t take away from the nice experience. Restaurant is great for breakfast but didn`t have the chance to have dinner there, we`ve decided to explore outside options. My husband loves turn down service so that was... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear joraj13, Thank you for sharing your wonderful feedback and we’re pleased you had a lovely stay. We appreciate your comments regarding our accommodations, Gallery Restaurant and our amenities. At The Ballantyne, we are dedicated to delivering the best in service to our guests. Thank you for recommending our hotel, and we hope to welcome you back soon. Sincerely, Peter... More

1 review
5 of 5 stars Reviewed 4 weeks ago

WOW!!! what an amazing and awesome place. we live in New York and our son married a southern girl .We had 52 rooms at this hotel foe Labor Day weekend... The staff is amazing, attentive and could not do enough for everyone of our guests...Everyone could not stop talking about the accomadations. Every time we came back to the room... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Elayne L, We are so pleased you and your family and friends had a wonderful wedding weekend experience. Thank you for sharing your kind comments regarding our staff, accommodations, salon, grounds and pool area. Our entire team aspires to deliver the best in service to provide memorable experiences for our guests. We are delighted you experienced this firsthand and... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is beautiful, definitely worth the price! The rooms are clean & spacious, the staff is friendly, and the spa is a must! My family and I have stayed here twice and were pleased each time. I will admit the pool area can get tight around holiday's...get out early to reserve a seat(or two)!

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Tgonz3, Thank you for staying with us on a couple of occasions and for sharing your experience. We are delighted you and your family enjoyed your stays and value your kind feedback regarding our hotel, accommodations, staff and spa. Our staff is committed to providing our guests with truly memorable stays. We hope to welcome you back again soon.... More

Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed over the Labor Day weekend with our niece and nephew along with another couple - overall we enjoyed the property and all the amenities it has to offer. The onsite restaurant is a great place for breakfast and dinner - the food is fantastic. The golf course is well manicured and setup for resort play... More

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Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear LenwoodRyan, Thank you for staying with us over a recent holiday weekend and for sharing your feedback. We are pleased you had a great visit and appreciate your compliments regarding our hotel, amenities, Gallery Restaurant and golf course. We apologize that your experience at the outdoor pool fell short of the fine service standards that we strive to uphold,... More

Houston
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Beautiful Hotel. Staff was excellent. Spa is wonderful. Excellent bar. Wish they would expand on their menu, though the food was good. Golf course and spa is what the hotel is known for. Charlotte the city is a beautiful city.

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Candace R, Thank you for celebrating your daughter’s wedding with us and for sharing your experience. We value your feedback regarding our staff, spa, bar and food and appreciate your suggestion regarding our menu. At The Ballantyne, we aspire to deliver exceptional hospitality to our guests, and we hope to welcome you back in the future. Sincerely, Peter Grills... More

Albany, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel was wonderful and the staff was so attentive. I was pleased with how nice the room was, more than I expected - the tile shower looked like that of an updated expensive home! My partner played golf while I indulged in the spa and dining room terrace. There was a wedding there that weekend which was beautiful.

Was this review helpful? Yes
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Barb S, Thank you for your wonderful feedback, and we are delighted you had a nice stay. We appreciate your kind remarks regarding our hotel, staff and accommodations. All of our associates are dedicated to providing the best in service and quality to our guests, and we’re delighted you experienced that firsthand. We hope to have the opportunity to... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Golf course(8)
  • Indoor pool(7)
  • Gallery restaurant(4)
  • Would highly recommend(3)

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Parkway, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 251
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Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte

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