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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

#36 of 171 Hotels in Charlotte
Certificate of Excellence
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6300 Morrison Blvd., Charlotte, NC 28211
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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625 reviews from our community

Traveler rating
    276
    194
    81
    41
    33
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208
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181
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Asheville, North Carolina
Top Contributor
139 reviews 139 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Only there for one night for a 1/2 marathon the following day. The hotel is located in a great location and is nicely maintained. Our room was huge and way more than we expected with very comfortable beds. We would definitely return.

Was this review helpful? Yes 2
Conyers, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

In town with family and dog for business. Room was spacious for our needs, although a bit dated.Walking distance to South Park mall. Got warm cookies at check in and out. Quiet room, comfortable bed, and would stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Noisy air conditioning system prevented sleep. Even after shutting it down completely, vents spurted out loud sounds. With two hours of sleep, we checked out a day early. Lost money on a food tour and an evening performance where advance tickets were purchased. Doubletree's room "Make It Right" literature has yet to do so for us. Desk staff did offer... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Dear 425heleneb, We’re very sorry we didn’t provide you with the service you deserved during your stay. We apologize for the malfunctioning air conditioning. We’ve reported this problem to our maintenance team to ensure it was addressed. We appreciate the opportunity to help make it right and we thank you for speaking with our team member who reached out to... More 

Simpsonville, South Carolina
Top Contributor
65 reviews 65 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient to South Park Mall. We were doing a Half Marathon race which started right around the corner and ended in one of the Mall parking lots. Getting around in the Hotel was a bit confusing as it circled around the pool and lounge area in the middle. Also had elevators which served different floors. Center walkway thru pool... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are great. However, when the maid did not replace towels and left the old towels on the floor, I called to the front desk at 7 am and asked for two towels. The desk clerk said I would have to wait until 8am when housekeeping was there. I told her I had to check out by 8 and... More 

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SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for sharing your experience during your recent stay at our hotel. We are sorry we didn’t provide you with the quality of service you deserved during your visit. We have addressed this matter with our department and our team members, to ensure correcting our procedure and communication. We appreciate the opportunity to help make it right. We hope... More 

Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has such huge spacious rooms that equal the size of some apartments in big cities. Clean with 2 big tvs and comfortable beds. Great location with lots of shopping and restaurants. Breakfast buffet is more than adequate with both hot and cold selections with omelets done upon request. Staff is very accommodating and friendly especially Sylvester at the... More 

Was this review helpful? Yes 2
Washington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel if you are looking for a peaceful getaway with access to numerous places to eat and a large mall for shopping. The staff is incredibly accomodating and i thoroughly enjoued my stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Franklin, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room size is what attracted me to this hotel. Large living area and bedroom. Bed is super comfortable with your choice of pillows. Restful and quiet hotel. The bar area is nice, but the area outside in the courtyard is great.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Augusta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were very happy with this stay. We were able to utilize the den area because I enjoy staying up watching television and surfing the internet later than my husband. So, he could go to bed earlier, and I didn't feel that I was interfering with his sleep. Also, my husband was able to get up early, have coffee and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Houston, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Holtel is a little dated but was very convenient for staying overnight and watching the outdoor Jazz festival from my balcony. The patio area needed to be swept from the falling leaves and the patio furniture was dusty. Rooms are a little dated and bed was kind of hard. Overall not a bad place to stay kind of pricey.

Was this review helpful? Yes 1
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