I needed a getaway weekend--peace, quiet, time to read and sleep and rest. A friend in Columbia SC suggested I try Doubletree Guest Suites Charlotte/South Park, and I'm so glad I did. When your first experience at the front desk is a warm welcome and an equally warm cookie, you know you've chosen a home away from home. If what... More

Well, we went to Charlotte for a convention, and stayed at the Doubletree in South Park. We were initially delighted with the cleanliness, the quality of the decor, and the hospitality shown us. Unfortunately, we were booked into the few rooms that were not reserved for another much rowdier and raunchier convention that was also being held in the area.... More

We stayed here last weekend, with the confidence that Doubletree properties are all kept to a certain standard. We were wrong. Our entire floor smelled like something was burning, the fridge was making a loud noise and everything was very dated. The rooms are incredibly spacious, which is great. I would just wait until the renovations are finished. More

We thoroughly enjoyed our 24th family reunion at Southpark this past Thanksgiving. The staff is always welcoming! Everyone has gone out of their way to make sure our stay is pleasant. Our rooms are comfortable and housekeeping has always been ready to help us with anything we might need. The convenience of the Dubletree right next to the SouthPark Mall... More

We stayed overnight for a wedding and had the worst hotel going experience in the history of earth. Upon arrival, there were two people in line for check in and there were two clerks, one if whom did not appear to be taking any customers. After the first guest in line was checked in, two more guests arrived in line.... More

This hotel tries very hard to help its travelers. My recent stay included turning off the water from 10am till 2pm on a Friday! I was traveling from the west coast and arrived late the first night. When I awoke, the water had been shut off. I called the front desk and was informed that a note had been placed... More

Just returned from a 2 night stay and was very disappointed with the condition of the hotel and the horrible housekeeping. Checked in and room appeared to have not been occupied in a long time. Furniture worn and run down. Carpet old, lighting very outdated, TV worked when it wanted. Bed was very uncomfortable. Bathroom not cleaned. Someone had drawn... More

This hotel was a fabulous place to stay until this past year. We stay here every Thanksgiving and during the summer. Last summer the issues began was placing us is a room that was never cleaned. Housekeeping simple made the beds and emptied the trash. Dirty sheets, found condoms, light bulbs out, etc. They were very kind, refunded our money,... More

The refrigerator was so loud that I had to unplug it, this was after maintenance spent over an hour in my room working on it. When the AC unit came on, it sounded like a freight train. When I checked into the room the toilet was clogged, and instead of housekeeping dealing with the problem the next day, they just... More