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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

3.5 of 5 6300 Morrison Blvd., Charlotte, NC 28211
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Certificate of Excellence 2014
DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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572 reviews from our community

Traveler rating
    250
    177
    74
    40
    31
See reviews for
191
96
26
165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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charlotte, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

no hot water - could not take a shower!!!!! Not sure what the problem was remote control didn't work - batteries were dead TV kept freezing - so couldn't watch tv for any length of time. hotel was clean, very large room, quiet extremely hot water in the sink, but shower was cold as ice. not good for taking a... More 

Review collected in partnership with DoubleTree by Hilton

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Johnson City, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel, but had issues with tub not draining, HVAC filter extremely filthy and needed replacement, mattress sunk in the middle making it difficult to get comfortable and sleep, and hair on floor of bathroom in corners and by tub. Staff very attentive and helpful.

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Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

I reported no hot water twice to the front desk and once to the maid, the water stayed less than warm the etire week. No employee inquired about this issue after i reported it. Making sure the guest has a cookie and check in and putting up Christmas garland seemed to be the priority.

Review collected in partnership with DoubleTree by Hilton

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SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your email regarding your recent stay. We appreciate you alerting us about the service missteps. We regret that the hot water issue was not addressed sooner. Your comfort is our priority and we hope we can invite you back to help make it right. Sincerely, Joanie Kastl General Manager More 

Richmond, Virginia, United States
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night to see a concert. The staff were very helpful and friendly, and gave us a few suggestions and discount cards for local establishments. The room was nice, and a bit trendy for what I am used to at the Double Tree. The grounds were also very attractive. The location was perfect, we were able to... More 

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Hendersonville
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful. The staff is very friendly and helpful. The suite was large, clean and comfortable. Room service was quick and breakfast was delicious. Very happy with our choice. Will stay here again!

Review collected in partnership with DoubleTree by Hilton

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed the double tree. The room was nice and the breakfast was good. We loved having a separate living space from the bedroom. The location was convenient to the stadium, airport and restaurants.

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located right next door to the mall and feels spacious. The rooms are decent. We checked in when the hotel was very full and ended up in a handicap room without a bath or safe. The staff found it very difficult to relocate us in a timely manner.

Review collected in partnership with DoubleTree by Hilton

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Charlottesville, Virginia
Top Contributor
100 reviews 100 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Used points for this one. Front desk staff attentive and enthusiastic. They upgraded me and my son to a lovely two bedroom suite as they were not too busy. I must say the courtyard is really charming, but they need to turn the music down after midnight. How tough is that? The workout room which is well appointed, was out... More 

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SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for taking the time to share feedback on your recent stay with us, We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the next time you are in the area so we may better... More 

Middletown, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I really enjoy the Hilton hotel chain; they are our top choice when selecting a hotel. My recent stay at the Hilton Double tree in South Park was a disappointing experience. Upon check in I notified the desk clerk that I was a Hilton Honors silver member. She input my information but failed to provide me with... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Dear Heidi, Thank you for for choosing our hotel and for giving us your honest feedback. We’re sorry you encountered housekeeping problems. This is not typical at our Hotel, and we appreciate that you brought this to our attention so we can correct it. We have discussed this with our staff and management teams, and will make every effort to... More 

Florida
Top Contributor
85 reviews 85 reviews
82 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is upscale and very nice. The courtyard is lovely and we sat there a long, long time. We arrived at 3 and our room was not ready for about an hour and a half. However, they did give us a coupon for a free breakfast (along with their delicious cookies). The suite was huge and very nice with... More 

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Additional Information about DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Address: 6300 Morrison Blvd., Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Charlotte - SouthPark 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
Hotel Style:
#20 Romantic Hotel in Charlotte
#21 Family Hotel in Charlotte
#35 Business Hotel in Charlotte

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