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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

#40 of 171 Hotels in Charlotte
Certificate of Excellence
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6300 Morrison Blvd., Charlotte, NC 28211
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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665 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We found the staff tried very hard to accommodate our family and cat as we relocate to AL. Unfortunately, even if you book a room, upgrade, then have it confirmed in writing and by phone - when you arrive you may not get the said room if it is blocked by "Upper Management." This left front desk staff very flustered... More 

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Atlanta, Georgia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I visited Charlotte from 6/25/15 through 6/28/15 and stayed at the Doubletree Southpark. The hotel is in a very clean, safe, and affluent neighborhood of Charlotte. The hotel is situated right next door to the Southpark Mall, and is in close proximity to other retail establishments and restaurants. The property itself was clean and well kept, although a bit dated.... More 

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Frisco
2 reviews
4 of 5 stars Reviewed 1 week ago

This DoubleTree is great (as they all are), but what makes this one stand out is how accomodating they are when you arrive early and are able to check in earlier than usual check in time. This kind of service is precisely why I will staty at this DoubleTree again on my next business overnight.

Review collected in partnership with DoubleTree by Hilton

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Sunset Beach, United States
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a wonderful hotel centrally located in Charlotte. Besides the problem I had with a thermostat in the room, would definitely stay here again. Staff was wonderful! First time at a doubletree and I was very pleased. Embassy Suites is usually my first choice but Doubletree was right up to par with them, except for no free breakfast.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, NC, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was the first time I stayed at an Doubletree but it was the best staff ever !! Friendly, flexible and knew their jobs !! Had a family reunion and the family loved the catered meals -dinner was excellent !!! Great Rooms and wonderful layout for family reunion

Review collected in partnership with DoubleTree by Hilton

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Philadelphia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel is in a great location, walking distance to great restaurants in the South Park region of Charlotte. It is also easy to get to other areas of Charlotte. The room was clean although the air conditioner in my particular room was exceptionally loud. My room had a balcony (I think all of them do but I'm not sure)... More 

Review collected in partnership with DoubleTree by Hilton

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Newport, RI, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is quite nice. When selecting the room online I was presented with the possibility to reserve a two bedroom suite. When I tried to do that I was told that it was not available. I then asked for two one bedroom suites that were adjoining. I was told that they would only be available at check in time.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

We are very happy to hear you enjoyed your suite and your stay at our hotel. We appreciate your input regarding housekeeping and the heating/cooling system. We have reported this to our senior team to look into and correct. Your comments enable us to keep improving our process. We hope you will choose our hotel again when you return to... More 

South Carolina
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here after a concert at the Time Warner Cable Arena. It was a short drive through a residential neighborhood--no traffic issues! The hotel was pretty and clean though the layout was a little confusing. Easy walk to SouthPark Mall.

Was this review helpful? Yes 1
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thanks for letting us know about your stay at our hotel! We are happy to hear you enjoyed your visit with us. We hope you will return whenever your plans bring you back to our City! Sincerely, Joanie Kastl General Manager More 

Miami, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall the hotel was ok. Some areas need to be worked on. The restaurant menu needs more choices and availability specially if you don't have a car to move around. The bathroom needs some work done on it.

Review collected in partnership with DoubleTree by Hilton

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SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your comments regarding your recent stay. We appreciate your feedback. Our teams looking into these areas as we are always fine-tuning our service and process. We hope you will visit us again when your plans bring you back to Charlotte! Thank you. Joanie Kastl General Manager More 

Rochester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Super nice hotel with great staff and a wonderful location. Very clean rooms and a wonderful pool. Stayed here for a family wedding and did not know what to expect but it was a wonderful experience. Super yummy cookie too!

Review collected in partnership with DoubleTree by Hilton

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