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HYATT house Charlotte Airport

3.0 of 5 Hotel   |   4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)
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HYATT house Charlotte Airport
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Ranked #38 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 31, 2012
vha310 Waterloo
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175 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for HYATT house Charlotte Airport
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Waterloo
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 31, 2012

One of the best stays at a hotel for pleasure I have EVER had the pleasure of staying. Our room was big and spacious. We had a king bed & another room for the seating room/kitchen. So much space in that room also. We were there to watch a football game so I booked this hotel because it was close... More 

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Fairfax, Virginia
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 28, 2012

This hotel pretends to be new on the outside, but inside it's an older hotel barely updated by Hyatt. It was quiet, comfortable, with a nice staff, and free beer during happy hour, but the rooms are quite dated. I am surprised Hyatt would put their name on this hotel. It's nearby the airport so very convenient if you're flying... More 

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Greenville, SC
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 27, 2012

We stayed in a 2 double bed suite for the weekend while in town for our daughter's volleyball tournament at the Convention Center. This was a very convenient drive into Uptown Charlotte (with or without getting on the interstate). The hotel itself seems recently redone and is very nice and clean. The breakfast is superb! Much more than we expected.... More 

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Roanoke, VA
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 22, 2012

Chad was very welcoming when we arrived very late this past week. The breakfast bar was good and very clean. They even went above and beyond the call of duty when the arranged for my sister to take thier shuttle at a time that was convenient to her. Room was nice and very quiet. Wish I could have enjoyed my... More 

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Sydney, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2012

We arrived eary evening in Charlotte after travelling for over 20 hours from Australia and were greeted at the airport by the hotel's free shuttle bus. A short drive and we arrived at the hotel and quickly checked in. Our 2 bedroom suite was very roomy and had everything we needed including 2 bathrooms. Comfy beds and a small kitchen... More 

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2012

We stayed at this hotel on Dec 25, 2011 on our way to Disney, the front desk staff were very friendly and nice. The linens were fresh and clean, room was spacious. My son loved the sofa bed in the living room and he had a good night of sleep! Breakfast was good, engough items to choose from. We would... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 3, 2012 via mobile

When I booked this hotel I expected that being a Busty it would be nice. Instead it is old and shabby. There are carvings on the walls, room smells like smoke, and poorly Li. Also, room hadn't been swept. The staff was nice though. A Holiday Inn would be nicer.

Was this review helpful? Yes 1
Illinois
Top Contributor
61 reviews 61 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 16, 2011 via mobile

I chose this airport hotel because I had to fly out of Charlotte after a long day of meetings in the Asheville area. The front desk clerk was very friendly and quick, which I certainly appreciated! The lobby was simple but nice. The rooms are large and well appointed, but could use some updating (carpet especially). Breakfast was very good... More 

Was this review helpful? Yes 1
Huntersville, North Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 22, 2011

My wife and I planned a one night getaway and our experience at this Hotel was wonderful. Booking my Reservation was fast and easy and the Sales Manager whom I spoke with was very Professional and Friendly. Upon Check In and Check Out, both Front Desk Agents were very pleasant and extremely accommodating. Our Suite was outstanding! The Living Room... More 

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matthew_allen30, Director of Sales at HYATT house Charlotte Airport, responded to this review

Wow! Thank you so much for your excellent review! We are all very pleased to hear you and your wife enjoyed your stay here. Please let us know if you ever need another weekend getaway, we would be happy to host you! Best regards, Matt Allen Director of Sales More 

San Diego, California
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 19, 2011

I stayed here for business in early November. While I have been to Charlotte a few times, this was my first time here as most of the city was sold out due to a convention. On the plus side, the staff was very friendly and helpful. The exercise room was very nice, considering the size of this property. The hotel... More 

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matthew_allen30, Director of Sales at HYATT house Charlotte Airport, responded to this review

Thank you for taking the time to review our property. I am very sorry to hear that you did not enjoy your total stay. I am sorry that our decor and style were not up to your standards. Please note however we will be changing from a Hyatt Summerfield to a Hyatt House over the next year. With that will... More 

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Additional Information about HYATT house Charlotte Airport

Address: 4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Charlotte Airport 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
Hyatt Charlotte Airport
Summerfield Suites Charlotte
Charlotte Hyatt
Charlotte Summerfield Suites
Hotel Style:
#15 Business Hotel in Charlotte
#31 Romantic Hotel in Charlotte

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