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All 170 Charlotte hotels

HYATT house Charlotte Airport

3.0 of 5 Hotel   |   4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)
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79%
Ranked #42 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 13, 2014
luv2trvlwthem Weaverville, North Carolina
  • Reviews (143)
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143 people have reviewed this hotel

Traveler rating
    69
    43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for HYATT house Charlotte Airport
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Weaverville, North Carolina
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed May 13, 2014 via mobile

The staff is great, the rooms are updated and nice. Breakfast is usually eggs, bacon or sausage, pancakes or french toast, and of course your cereals and typical pastries. I have stayed there more than once and would recommend to anyone.

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

I’m pleased your most recent stay was enjoyable as always. Our guest room renovations are complete and we will have our new HBar open by mid-June. We are also updating our breakfast and adding a fresh made omelet station to set us apart from other hotel brands. Our team works hard to provide the best in service and accommodations. Thank... More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 6, 2014

It was a spur of the moment trip and we called late but they had two rooms. There was construction, BUT it was unbelievably clean and quiet. The staff was very friendly, helpful and SINCERE. I would recommend staying here and I will stay here again.

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

During our renovation, we have worked diligently to have as little guest disruption as possible. Our rooms and corridors are now complete and our lobby design changes to accommodate the new HBar and restaurant will begin shortly. I appreciate your comment about the sincerity of our team. They work hard to ensure we deliver the best in service and quality... More

NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 5, 2014

All the rooms are recently renovated, and our suite felt modern and clean. However, the staff doesn't seem to know some important details. I called the night before my trip, to ask if the pool was open for the season yet. The desk worker said no, but when I arrived it was clearly open and well used. Then I realized... More

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

I’m very sorry if there was miscommunication regarding our pool. The pool and hot tub are currently closed until Memorial Weekend. I am aware of some guests using the lounge chairs, but that was a special request for a group. We will also follow up with additional training for our gallery hosts that you spoke with regarding the charger. This... More

Sanborn, New York
1 review
5 of 5 stars Reviewed May 2, 2014

I would definitely stay here again! I loved the room or "rooms". The beds were super comfy. The décor was really nice. Loved having 2 tvs. It was clean and comfortable. The bathroom was gorgeous! The woman at the front desk was super sweet and extremely helpful, LOVED her! I wish I could have stayed longer!

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

Thank you for sharing your comments. I’m pleased to hear you enjoyed your stay. Our newly renovated rooms feature completely new furniture, fixtures, beds, and equipment. Unlike a lot of “studio” suites, our one and two bedroom suites offer privacy from the living space and each room has its own TV. This makes family travel a breeze! Welcome home to... More

Morristown, New Jersey
Top Contributor
52 reviews 52 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 27, 2014

Base review should be a 3, however that's because the hotel is currently under renovation, so it looks like they're trying to improve. We had one of the recently-renovated rooms, so everything was new and clean, could not ask for more EXCEPT that the seals in the large double-pane windows were broken, so they were cloudly. The hotel should really... More

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

Thank you for staying with us during our renovation. We sincerely appreciate your patronage during this time and we have worked hard to keep guest inconvenience to a minimum. I do apologize for construction noise issues. Again, we limit the scope and times they are permitted to work to allow our guests the relaxation they anticipate when coming to a... More

Greenville, South Carolina
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 25, 2014

They are currently finishing renovations on this Hyatt House. We stayed here the night prior to our 8am international flight. We were the first to stay in the recently renovated suite. It was very large and offered a fully stocked kitchen, living room with large flatscreen TV and couch, bedroom with comfortable bed topped with a fluffy, white duvet and... More

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

Thank you for your comments. I’m pleased you enjoyed your stay, renovation inconveniences aside. We have completed our guest rooms and anticipate having the new HBar open by the end of May, which will complete our multi-million dollar renovation. Our suites are spacious with a separate bedroom, making us a prefect hotel for family travel. Our Park and Fly package... More

North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2014

Overall we had a very positive one night stay at this hotel. It was our first stay at a Hyatt House. Positives: 1. Huge room for the money. Separate living area/kitchen area and bed room. 2. 2 tvs was convenient, didn't have to decide between disney channel or sportscenter in the morning while packing up. 3. Very nice breakfast. Good... More

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

Thank you for sharing your comments regarding your recent stay. You touched on several of the positives that are a result of our multi-million dollar renovation. We are excited to be providing our guests with the best in service and accommodations in the Charlotte Airport area. I’m sorry you experienced challenges with the fire alarm. We have worked with our... More

1 review
5 of 5 stars Reviewed April 23, 2014

I stayed at Hyatt house charlotte airport earlier this week and was pleasantly surprised at the rooms. They were great!!! The room had a small fully stocked kitchen w/ bar stools,Dishwasher, plates, silverware, anything a kitchen would need!!Would be a great choice for an extended stay or just over night. Thanks Eric

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HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

We hope you had the opportunity to prepare a great meal from our fully "tooled" kitchen. We try to anticipate your needs and provide the items most used when you cook at home. After all, you ARE home! One night or several, with our beautifully renovated rooms, we are the right choice when considering accommodations in the Charlotte Airport area.... More

Taylrs, sc
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

Great location, comfortable bed, very clean. Renovations were being made which is much needed. Overall, I would definitely stay there again. The breakfast is very good and an extra incentive. I really enjoyed the assorted fruit for breakfast. Something tasty is served for everyone.

Was this review helpful? Yes
HotelGM4920, General Manager at HYATT house Charlotte Airport, responded to this review

Thank you for sharing your comments. We are excited to be remodeling to provide the best in service and accommodations. Our guest rooms will be complete by the end of April and by the end of May, the lobby will be beautiful, the breakfast area completely enhanced, and we will be featuring an omelet station and the Hyatt HBar for... More

Waldorf, Maryland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 3, 2014

First time in Charlotte to visit friends that drove from GA to meet us. Our friends decided to stay the night so I called the front desk around midnight and Doan (sp) was able to get them a room at the same rate! Hotel was clean and roomy. Loved the living room area with comfy couches and ottoman. Kitchenette was... More

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Additional Information about HYATT house Charlotte Airport

Address: 4920 South Tryon Street, Charlotte, NC 28217 (Formerly Summerfield Suites Hotel by Wyndham)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Airport 3*
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Also Known As:
Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
Hyatt Charlotte Airport
Summerfield Suites Charlotte
Charlotte Hyatt
Charlotte Summerfield Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#37 Romantic Hotel in Charlotte #42 Luxury Hotel in Charlotte #48 Business Hotel in Charlotte
Hotel Class
Number of rooms
135

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