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Homewood Suites Charlotte/Ayrsley

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1921 Ayrsley Town Blvd, Charlotte, NC 28273
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Homewood Suites Charlotte/Ayrsley
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Homewood Suites Charlotte/Ayrsley
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321 reviews from our community

Traveler rating
    247
    61
    8
    4
    1
See reviews for
108
44
6
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • All months
    (321)
  • Mar-May only
    (91)
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    (74)
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There are newer reviews for Homewood Suites Charlotte/Ayrsley
See the most recent reviews
Charlotte, NC, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2014

Everything was wonderful. The facilities were clean and fairly new. Check in and check out was hassle free. The breakfast was good also. The staff was very friendly and helpful. Everything was minutes away from the hotel. We had no issues with our stay.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Delessia K., Thank you for writing a review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring you back... More 

Oak Hill, West Virginia, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2014

We recently stayed there from November 26th through November 30th 2014 for the Thanksgiving Holiday. Our room was awesome. It was extremely clean and very beautiful. We had a two room suite on the 4th floor. The breakfast and dinner help, especially Aviel, were so sweet and went out of their way to get extra meal items that we needed... More 

Was this review helpful? Yes 1
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Rosemarie, We sincerely appreciate your review. It assists other TripAdvisor travelers when making travel arrangements in Charlotte. Our Homewood Suites team strives to be a perfect choice for family retreats, so thank you for your feedback! We hope you have a wonderful Holiday Season, and would like welcome you and your family back soon! All the Best, David... More 

Herndon, Virginia
Top Contributor
146 reviews 146 reviews
129 hotel reviews
235 helpful votes 235 helpful votes
3 of 5 stars Reviewed November 28, 2014

This is an older hotel with dated furniture and carpeting. We requested and got a quiet suite on the top floor. There were no problems with noise at night, but there is construction right across the street in the daytime if you plan to sleep late. One design flaw in our minds is that the vanity and sink for the... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Brian M., We genuinely appreciate this feedback! Thanks for giving honest feedback regarding our Homewood Suites. Trip Advisor's Senior Contributors like you, are very important to other online reviewers when making travel arrangements. Your review is important to us and your feedback regarding the design flaw will be shared with our Homewood brand team . Thanks again for... More 

San Antonio, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 26, 2014

The friendliness of your hotel receptionist, Tony, was HIGHLY unacceptable and rude. My reservation was WRONG. He fixed it. Then asked for my credit card.. to pay for the room. I advised it was paid for by my company. He was SO rude in telling me that IT WAS NOT PAID for. So I expressed my concern for my first... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 4
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Elizabeth Nicole, Thank you for your review. I always appreciate hearing from our guests and apologize that the comfort of your stay was interrupted by your check-in experience. I have taken your comments to our team to improve and the next time you have the opportunity to travel to the area I do hope that you will be... More 

Appomattox, United States
1 review
5 of 5 stars Reviewed November 24, 2014

Awesome place to stay. The size of the suite for the money is just awesome. Great breakfast. You can't lose going here. Location is nice and quiet yet easy to go most anywhere. Just can't say enough about the size and quality of the suite and entire facility for the cost. This one is hard to beat.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Robert H., I wanted to thank you for taking the time to fill out a positive review and wanted to let you know that we do appreciate your support. We work very hard to meet or exceed your expectations and hope that you will choose to stay at our property your next time in Charlotte. Thanks! David Cron... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed November 24, 2014

My stay at this hotel was very nice. We checked in on a Friday night and checked out on Sunday. The room was clean and the hotel was nice and clean as well. There is a movie theater within walking distance as well as a few places to eat. The hotel was bust when we stayed but there wasn't any... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Chris W., Thank you for writing a review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring you back... More 

Milngavie, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 23, 2014 via mobile

Maybe it was just the fact that I was tired after 4 flights in 4 days but on my arrival at the hotel I was given a room on the ground floor which I thought to myself great no hassle with lifts and I can get straight to bed. However the room I got was the last room at the... More 

Was this review helpful? Yes 2
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning, Thank you for staying at The Homewood Suites Charlotte/Ayrsley and for taking the time to share your feedback. We appreciate your nice comments regarding our accommodations. We apologize for the inconveniences you experienced during your stay and take your feedback very seriously. Our staff’s mission is to provide exceptional service, and we are sorry that we fell short... More 

Knoxville, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 22, 2014

Location was very convenient, suite was spacious, beds were very comfortable, staff were very helpful. Hotel is kind of a maze, room was difficult to locate. Hot breakfast was not impressive. Need better quality food and more hot selections.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Donna, Thank you for taking the time to write an excellent review of our hotel and your most recent stay with us! It is wonderful to hear that you were well taken care of and enjoyed the amenities that the town of Ayrsley offers! We are always looking for ways to improve our breakfast selection so I will... More 

Orangeburg, United States
1 review
5 of 5 stars Reviewed November 19, 2014

Checked in on a Saturday afternoon around 2pm. Check in went well and my room was ready so I didn't have to wait around. The room looked great and was very clean. This hotel is within walking distance to a movie theater and places to eat which is nice after a long trip. Hotel staff were very nice and the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Chris T., Thanks for the great review! We appreciate your business. Our staff's number one goal is to make sure you enjoyed your stay and I will definitely share your feedback with our team! Nothing pleases me more than to receive this type of feedback on TripAdvisor from you. Once again, we can't thank you enough for being... More 

Durham, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

In town for a soccer tournament. Different schedule but the hotel was willing to work with us to make sure we had everything we needed for our young ladies. The front desk staff was very accommodating and friendly. Ariel and the kitchen staff went above and beyond to make us very comfortable including opening service early on Sunday when our... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Floyd B., Thank you for writing such a positive review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring... More 

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