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Homewood Suites Charlotte/Ayrsley

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1921 Ayrsley Town Blvd, Charlotte, NC 28273
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Homewood Suites Charlotte/Ayrsley
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Homewood Suites Charlotte/Ayrsley
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317 reviews from our community

Traveler rating
    244
    60
    8
    4
    1
See reviews for
105
44
6
120
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (87)
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    (88)
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    (74)
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    (68)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Kimberly is an amazing asset to this hotel. I love people that smile to my children. She made us feel so welcome. Amazing food that a 2 & 4 year old will eat. Suites are better than a lot of 5 star hotels. They actually had enough towels for all of us.

Was this review helpful? Yes 1
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Muma_Bear1775, Thank you for writing such a positive review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us! On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring you... More 

Florence, South Carolina
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as a family for a weekend trip to Carowinds. I have to say it was amazing. From the check-in thru check-out everyone was so pleasant and accommodating. The breakfast in the morning was very good and Complimentary which is a BIG plus for a family. Especially when it is an actual breakfast and not just juice and... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Chad Patterson, Thank you for sharing your recent experience through Trip Advisor. We are glad that you enjoyed your stay and please expect us to continue to provide you with the same level comfort and customer service that Homewood Suites offers when traveling to Charlotte. Until next time! Sincerely, David Cron General Manager More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel recently as part of a block for a wedding. The hotel was very clean and comfortable. The staff were very friendly. The hotel is in a newer development where parts of the development are still under construction. I was surprised to learn when I asked the hotel age at check-out that it was 4 years... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Bill S., Thank you so much for your review. We strive to consistently provide superior customer service and always welcome you back with a smile. I am sure we will see you soon! Thanks again, David Cron General Manager More 

Shakespeare, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Friendly honest staff! Clean beautiful rooms! wonderful complimentery breakfast and dinners! The staff are always smiling and friendly. The beds are comfortable. I alsways enjoy my stay at this hotel!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Lynn B, Thanks so much for writing such a fabulous review about your stay with us. It makes our team so happy that we are your hotel of choice when you are here in Charlotte! We truly value your business and appreciate you choosing the Homewood Suites Charlotte Ayrsley and look forward to your next visit. Thanks again,... More 

Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the Homewood Suites recently, and had a really pleasurable stay. When first arriving, it was a little difficult navigating back to the hotel (could be my fault for always doing what my GPS tells me to do, lol). The hotel is set back a ways, in the middle of businesses, condos, and a movie... More 

Was this review helpful? Yes 1
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon SteveKJ, Thank you so much for your wonderful review! Our staff takes a lot of pride in providing consistent superior service. We hope to see you again the next time you are in Charlotte. Best, David Cron General Manager More 

Fort Mill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Receptionist was very eager to help and ensure our stay was awesome! Friendliest staff that I have ever encountered at any hotel. It also has everything nearby you need ie. Restaurants, Theatre and entertainment.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Steven and Ashley, Thank you so much for your review. I am glad to hear that your suite exceeded your expectations. We appreciate you taking the time to provide some sound feedback after your recent visit. We hope to see you again soon. Thanks again, David Cron General Manager More 

Pittsburgh, Pennsylvania
Top Contributor
55 reviews 55 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second trip to Charlotte. I booked this hotel based on other reviews and I definitely was not disappointed! It is by far the friendliest, cleanest, most comfortable, accommodating hotel my husband and I have ever stayed in, anywhere! The rooms are all mini suites with a decent sized kitchen that includes a dishwasher, coffee maker, built-in microwave,... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Autumn, Thank you for taking the time to write an excellent review of our hotel and your most recent stay with us. We are always happy to help assist our guests and we are happy to know that you enjoyed our complimentary breakfast and evening managers reception. Thank you again for your time and feedback as we greatly... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here from Sunday to Saturday. I worked while my wife and daughters saw some local sights, including being able to walk to food and a movie theater. Hotel is brand new so no room issues except being able to smell neighbors bathroom exhaust 😞. Make sure u have ur walking shoes as some rooms are... More 

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Chris G., Thank you for taking the time to write an excellent review of our hotel and your most recent stay with us. We are always happy to help assist our guests and we are happy to know that you enjoyed our complimentary breakfast and I will certainly share your kind feedback with Ariel. Thank you again for... More 

Asheville, NC, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was super clean, staff was great, and everything I love about Homewood was present. But nearby construction of a neighboring hotel and a rattling bedroom fan made for a noisy and disruptive stay. While there is nothing Homewood can do about the nearby construction, I would definitely try to make sure the construction is either over or request a... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon Paul M., Thank you for your review. I always appreciate hearing from our guests and apologize that the comfort of your stay was interrupted by the noise you experienced. I have taken your comments to our team to improve and the next time you have the opportunity to travel to the area I do hope that you will... More 

Pensacola Florida, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We travel to this area often and this Homewood Suites is very accommodating when you are on the road awhile. The staff is friendly the food is good and if there is a minor problem with anything they handle it like it is their top priorty.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning David D., Thank you so much for your review! We appreciate your gracious feedback regarding our customer service and are pleased to learn that you were well taken care of. We hope to see you again soon. Best regards, David Cron General Manager More 

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