We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

HYATT house Charlotte Center City

3.0 of 5 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Hotel website
Hotel deals
Offers & Announcements
Free Breakfast & WIFI
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
HYATT house Charlotte Center City
Professional photos View all
Browse nearby
HYATT house Charlotte Center City
HYATT house Charlotte Center City
HYATT house Charlotte Center City
Write a Review

476 reviews from our community

Traveler rating
    311
    128
    27
    8
    2
See reviews for
87
135
26
139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (476)
  • Mar-May only
    (111)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (75)
All months
There are newer reviews for HYATT house Charlotte Center City
See the most recent reviews
San Francisco
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2013

Stayed here for almost three weeks ... and I must say, what a great stay !!! Both interior and exterior were well kept . .. the place was really clean all the time. So, I was told this place just went through a renovation and the place looks great. Checking in to the Hyatt House, it sorta had a Veags... More

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your review, we are all so pleased you and your boyfriend enjoyed your time with us. I will make sure the staff all know how happy you both were while you were here. If the building could have been built 90 degrees counter clockwise, our pool deck would be bathed in sun all day long,... More

Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed May 5, 2013

Hyatt House Charlotte Center City is a not so hidden gem. The location of the hotel is awesome; you can't get any more convenient to all of the activities Center City has to offer. I mean the Bobcats arena is next door, Epicenter is across the street and everything else is within walking distance (yes, in heels). Parking is directly... More

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your great review of our hotel! So glad you had the chance to see everything we had here at the hotel. Please come back the next time you are here in Charlotte! More

Greeley, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2013

Just completed a stay for 7 days. Best breakfast in town! And it's free (kind of, you know). Decor is very modern and well done all around. Beds are super comfy with plenty of pillows. Free Wi-Fi and a business center. Location is great for Convention Center, Time-Warner Cable Arena, and NASCAR Hall of Fame (worthless and over priced, but... More

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

So glad you enjoyed your weeklong stay with us, please come back if you are ever in the Charlotte area again! More

Fort Lauderdale, Florida
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 29, 2013

Prior to the Hyatt flag, this hotel was known as Hotel Sierra. It was boutique hotel in Uptown Charlotte within walking distance to everything. Fortunately, nothing has changed too much yet. The decor is fantastic, the staff friendly and F&B managed to keep a bit of that unique Charlotte flair (read no boring Chicken Ceasar Salad or the ever present,... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Wow! What a great review you left for us! I am so pleased that you like our hotel so much, and thank you for leaving such a descriptive review. I hope you will be coming back soon, we would love to have you here! More

Durham, North Carolina
Top Contributor
79 reviews 79 reviews
75 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 29, 2013

I stayed here with a colleague for one night; I made the mistake of booking the two rooms via Expedia, and upon check-in the hotel advised that they only had one room reservation! After further investigation, it seems that Expedia had overrode one of the rooms (Note to self: never book via Expedia!). The hotel was sold out given a... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review, we are so pleased to hear you enjoyed your stay. Please come back and see us anytime. More

Arizona
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 25, 2013

Stopped at Hyatt House one night, and al i can say is wow. Wonderful location in downtown Charlotte, beautiful decor, comfortable beds, and charming staff. I had a wonderful stay and look forward to staying here again on my next passthrough. Everything was wonderful!

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your excellent review! We look forward to seeing you again on your next trip through Charlotte. More

Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2013

We were pleasantly surprised with this property. We drove up from Athens, GA and stopped in Charlotte overnight on our way back to Washington, DC. I thought it would be neat for the kids to see the city lights on our last hotel night after a week's vacation. Boy were they happy! Floor to ceiling windows in the main living... More

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your review. It is great you got to see and do so much on your short trip to our city! I hope the rest of your vacation was enjoyable as well. Please keep us in mind the next time you are in Charlotte, we would be happy to see you and your family again! More

Cincinnati, OH
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 21, 2013 via mobile

Just finished an enjoyable stay at the Hyatt House in Charlotte. It is located right next to the Time Warner Cable Arena. The average size room included a nearly full size refrigerator, stove, microwave and dishwasher. The included breakfast was much better than expected with an omelette station. Free wifi worked very well in the room and throughout the hotel.... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us, we are so glad you enjoyed your stay. Please come see us the next time you are in Charlotte! More

Charlottesville, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 16, 2013

While planning a business trip to Charlotte (meetings at the Convention Center) I found this place. I contacted the sales director (Matthew Allen, posts here frequently) to verify that I'd be eligible for a government rate. As a state employee, sometimes hotels will allow me the gov't rate, other times it's only for federal employees. Matthew responded quickly and positively,... More

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your review of our hotel. It is great that you enjoyed your stay with us! Please come back and see us real soon! More

Edgefield, South Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2013

In fairness to your establishment, the room was beautiful, quiet and impeccable in its furnishings and cleanliness. My wife and I had the complimentary breakfast the following morning and have no complaints, the food was varied, hot and very good. Most of my interactions with the hotel staff was also very good. Most were helpful, pleasant and professional. When I... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review, I have already sent you an email in response to this, but I wanted to sum it up here as well. In regards to your complaints with valet, I will take your advice and add that to our website, and to the confirmation letters as well. From our standpoint in the hotel, the pull off... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to HYATT house Charlotte Center City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, Hyatt Hotels Corporation, AAA Travel Services, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (198)
Viewed
Room/suite (79)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (16)
Viewed
Dining (15)
Viewed
View from room (12)
Viewed
Pool/beach area (7)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay