We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5 Hotel   |   435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Free Breakfast & WIFI
Save Saved
You added HYATT house Charlotte Center City to your Saves list
HYATT house Charlotte Center City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
92%
Ranked #7 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
jeanfrancoisc577 Vinings, Georgia
  • Overview
  • Reviews (436)
  • Photos (207)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (94)
  • Location
  • More
true
Write a Review

436 people have reviewed this hotel

Traveler rating
    291
    113
    22
    8
    2
See reviews for
81
124
25
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vinings, Georgia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything about this stay was great. The staff was great, the bartenders were cool, and the valet was quick. It's close to the epicenter so I walked there and ended up blowing all my money on booze. Anytime I'm in Charlotte I'm going to try and get a room there. Excellent experience.

Was this review helpful? Yes
McDonough, Georgia
Contributor
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I didn't book this room so I wasn't sure about staying here. Upon arrival (hotel transfer) I was really impressed with the lobby. We arrived very early in the morning and our early check-in wasn't until 12 noon so we hung out in the lobby area. The Lobby was very clean and bright. Upon entering our room I was really... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second time staying at this property, and everything was exactly the same, which is to say everything was excellent. Stayed in the 1 bedroom king suite and was not disappointed. Only slight issue was that the pack and play for my son seemed a little beat up and stained, and there were some hairs on the couch.... More

Was this review helpful? Yes
Boca Raton, Florida
Top Contributor
508 reviews 508 reviews
28 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Apart from some small difficulty locating the place around all the roadworks, everything else seemed to work out pretty well. We were happy with this place and may support this sub-brand that we had not tried before. All in all then a rating of Excellent

Was this review helpful? Yes
Plymouth Meeting, Pennsylvania
Contributor
17 reviews 17 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow I cannot say enough about this hotel. The front desk staff was wonderful! The bar and lobby were gorgeous! The room was fantastic! The free breakfast was plentiful! Normally free breakfast is yogurt and cereal. This was a full hot buffet! I couldn't believe my eyes. The location was perfect - right next to the EpiCenter! I would stay... More

Was this review helpful? Yes
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a coupe of nights before moving on to our convention hotel. We loved the hot breakfast and kind staff. The front desk and housecleaning staff were exceptionally kind. The one thing I disliked was the Valet parking. Although the staff was prompt, it was inconvenient, as expected when I needed to head over to the Convention Center.... More

Was this review helpful? Yes
Savannah, Georgia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Great downtown hotel! The young lady at the front desk was super helpful and friendly from the moment we arrived. Our room was very spacious with plenty of area to spread out and relax. We really liked getting a corner room because it gave us a great view with so many windows! The front desk gave us great suggestions for... More

Was this review helpful? Yes
Charlotte, North Carolina
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My mom and I slept at this hotel during her overnight stay in Charlotte last Thursday night. I had no idea what to expect due to mixed reviews, but I was very pleasantly surprised. The valet parking situation was a little odd... We pulled into what looked like a parking garage and then a uniformed man ran to us out... More

Was this review helpful? Yes
New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed over here on our way to Hilton Head with the family. Two queen beds were nice but that was about it. The towels were highly used, bathroom was dirty and not cleaned properly. Saving grace was the breakfast which was good and had ample selections of food. Being a Platinum member, I did complain to the front desk staff... More

Was this review helpful? Yes
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The only issue I had was that there was someone's left over groceries in the refrigerator. The staff was great and the shuttle driver was wonderful. She drove us to go get food and was so polite. She wouldn't take my money as a tip either so we through it over her head into the van so she would be... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage HYATT house Charlotte Center City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to HYATT house Charlotte Center City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Tingo, Priceline, Hotels.com, BookingOdigeoWL and Venere so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (198)
Viewed
Room/suite (79)
Viewed
Bathroom (9)
Viewed
Hotel & grounds (16)
Viewed
Dining (15)
Viewed
View from room (12)
Viewed
Pool/beach area (7)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Charlotte with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Charlotte #6 Business Hotel in Charlotte #13 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
Number of rooms
163

Questions & Answers

Questions? Get answers from HYATT house Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer