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All 170 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5 Hotel   |   435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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HYATT house Charlotte Center City
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Ranked #7 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
jeanfrancoisc577 Vinings, Georgia
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436 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Vinings, Georgia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything about this stay was great. The staff was great, the bartenders were cool, and the valet was quick. It's close to the epicenter so I walked there and ended up blowing all my money on booze. Anytime I'm in Charlotte I'm going to try and get a room there. Excellent experience.

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McDonough, Georgia
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I didn't book this room so I wasn't sure about staying here. Upon arrival (hotel transfer) I was really impressed with the lobby. We arrived very early in the morning and our early check-in wasn't until 12 noon so we hung out in the lobby area. The Lobby was very clean and bright. Upon entering our room I was really... More

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12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second time staying at this property, and everything was exactly the same, which is to say everything was excellent. Stayed in the 1 bedroom king suite and was not disappointed. Only slight issue was that the pack and play for my son seemed a little beat up and stained, and there were some hairs on the couch.... More

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Boca Raton, Florida
Top Contributor
508 reviews 508 reviews
28 hotel reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Apart from some small difficulty locating the place around all the roadworks, everything else seemed to work out pretty well. We were happy with this place and may support this sub-brand that we had not tried before. All in all then a rating of Excellent

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Plymouth Meeting, Pennsylvania
17 reviews 17 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow I cannot say enough about this hotel. The front desk staff was wonderful! The bar and lobby were gorgeous! The room was fantastic! The free breakfast was plentiful! Normally free breakfast is yogurt and cereal. This was a full hot buffet! I couldn't believe my eyes. The location was perfect - right next to the EpiCenter! I would stay... More

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Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here a coupe of nights before moving on to our convention hotel. We loved the hot breakfast and kind staff. The front desk and housecleaning staff were exceptionally kind. The one thing I disliked was the Valet parking. Although the staff was prompt, it was inconvenient, as expected when I needed to head over to the Convention Center.... More

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Savannah, Georgia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Great downtown hotel! The young lady at the front desk was super helpful and friendly from the moment we arrived. Our room was very spacious with plenty of area to spread out and relax. We really liked getting a corner room because it gave us a great view with so many windows! The front desk gave us great suggestions for... More

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Charlotte, North Carolina
19 reviews 19 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My mom and I slept at this hotel during her overnight stay in Charlotte last Thursday night. I had no idea what to expect due to mixed reviews, but I was very pleasantly surprised. The valet parking situation was a little odd... We pulled into what looked like a parking garage and then a uniformed man ran to us out... More

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New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed over here on our way to Hilton Head with the family. Two queen beds were nice but that was about it. The towels were highly used, bathroom was dirty and not cleaned properly. Saving grace was the breakfast which was good and had ample selections of food. Being a Platinum member, I did complain to the front desk staff... More

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Senior Contributor
48 reviews 48 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The only issue I had was that there was someone's left over groceries in the refrigerator. The staff was great and the shuttle driver was wonderful. She drove us to go get food and was so polite. She wouldn't take my money as a tip either so we through it over her head into the van so she would be... More

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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
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Room/suite (79)
Bathroom (9)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Charlotte #6 Business Hotel in Charlotte #13 Family Hotel in Charlotte
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Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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