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All 170 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5 Hotel   |   435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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93%
Ranked #4 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Josh L Atlanta, Georgia
  • Reviews (405)
  • Photos (169)
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405 people have reviewed this hotel

Traveler rating
    271
    106
    19
    7
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was absolutely terrific - the staff, the check-in, the food, the breakfast, and the room. Well worth my money and I was happy to give them my dinner business. The bar was a great relaxing place to watch the football (soccer) game. Modern, clean lobby; wide hallways; clean and spacious rooms; great beds; good shower (but no bath -... More

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Johnson City, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

We are so happy with this hotel! The staff was so helpful and available for any requests! The only reason the hotel didn't receive 5 stars in my opinion is due to the $22 extra for valet only parking. I get the convenience aspect but when including tips it can add a significant percentage to the cost, I think a... More

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conveniently located blocks from uptown offices, and connected to the Time Warner Center and practice facility for the Hornets. The latter fact led to exciting celebrity-coach sightings in the lobby after work. The front dest was so helpful, the bedroom very comfortable, room service was fast, and the food was good (though there are truly amazing restaurants a mere block... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hyatt Center is the place to stay. All attractions are of walking exercise, and felt safe. The hotel itself have helpful and accommodating staff, always there t extend their customer service. The corner room was great for nighttime viewing. The bed and pillows were comfortable, my family had a good night sleep as there was no noise heard from the... More

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Chapel Hill, North Carolina
Top Contributor
74 reviews 74 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely rooms, attentive and friendly staff, excellent breakfast. Yes, there is construction going on around the hotel, but this was no bother to us. Stayed one night with my two grandchildren. Easy walk to Discovery Place and Levine Museum of the New South (both recommended) and restaurants. This hotel is right next door to the Arena - great views of... More

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Norfolk VA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My daughter and I had an excellent stay at the Hyatt House. We stayed for a long weekend. It was in a great location -- easy to walk to restaurants. The room was nice, bed was comfy and the service was excellent.

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Top Contributor
67 reviews 67 reviews
42 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. We loved the classy decor both in the public rooms and our suite . In fact my review was heading for (an unusual for me) excellent rating. But this hotel was badly let down by its staff. He did not ring back. On the evening before departure I asked the reception staff to book... More

Was this review helpful? Yes 2
Sacramento, California
Top Contributor
61 reviews 61 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pro: Room view (top floor), bed, spacious bathroom, mini kitchen (stove and microwave, dishes) full size refrigerator, customer service, and breakfast. Con: Nothing really. Area around the hotel is under construction currently but no noise from it. I stayed at his fine hotel for one night for business. I arrived at the hotel at 7am in the morning and not... More

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Miami Beach, Florida
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hyatt House for the first time for a night in Charlotte. The location is great - central in Uptown next to the TWC arena. It's got a cool lobby and sports bar and the rooms are comfy with great beds; even full fridges and kitchens; floor to ceiling windows and couches. Free wifi throughout. Really awesome. (There's... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great place to stay! Friendly staff, nice clean rooms, beautiful pool, and the best breakfast we've had at a hotel. The rooms were very comfortable, and a great value for the price we paid. We loved the outdoor pool. Staff was super friendly and helpful!

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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Charlotte #5 Romantic Hotel in Charlotte #9 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
Number of rooms
163

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