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HYATT house Charlotte Center City

#10 of 171 Hotels in Charlotte
Certificate of Excellence
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435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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HYATT house Charlotte Center City
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HYATT house Charlotte Center City
HYATT house Charlotte Center City
HYATT house Charlotte Center City
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526 reviews from our community

Traveler rating
    340
    144
    29
    10
    3
See reviews for
97
150
29
151
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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  • All months
    (526)
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    (126)
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    (153)
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    (137)
  • Dec-Feb only
    (110)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Best service at this hotel and the rooms are lovely. We had a business meeting here and Shanna was top notch. Everything was perfect with planning the meeting, commuication, and the meeting room was quite spacious. Lunch was wonderful

Review collected in partnership with Hyatt Hotels

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I loved this hotel. I had a lovely view on the 17th floor. The room included a full refrigerator, two eye stove, dishes, sink and microwave. It was very clean. The shower had nice water pressure. I forgot my toothpaste and they had no problem getting me some. Everything you could need.

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Littleton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel has very upscale feel, modern in nature and very clean. The service is 5 star without the unnecessary cost of being five star. Quality breakfast and great room layout. Easy walking distance to good restaurants.

Review collected in partnership with Hyatt Hotels

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Virginia Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

I always get the impression that this hotel appreciates my business. The rooms are impressive and the staff is exceptional. If you are a Charlotte Hornets fan, this is absolutely the best place to stay for the games. You are likely to see a player in the lounge after a game.

Review collected in partnership with Hyatt Hotels

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Virginia, USA
Top Contributor
54 reviews 54 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night at this hotel. Our room was on the 17th floor, not much for a view out the window but we were not in the room for very long. The decor was very nice and modern, the room was very clean and the bed comfortable. The room price included a full service breakfast, one of the nicest... More 

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Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We called to reserve a room at 9:50 p.m. arrived at the the hotel 10 p.m and paid $10 to park across the street and unloaded all of our luggage. Walked into the hotel and was informed that our reservation should not have been taken. Wet gag to go to another hotel!!!!!

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Savannah, United States
1 review
5 of 5 stars Reviewed 1 week ago

Phenomenal rooms with so many extras, sincere and accommodating staff, perfectly located and great breakfast spread! It is rare, especially at this rate, that one has such a lavish kitchen. It is nicer than my own, as is the Hyatt House bathroom. Overall, a luxury stay at reasonable prices. This will continue to be my choice for hotel accommodations when... More 

Review collected in partnership with Hyatt Hotels

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

This was such a great review to read, thank you so much for your kind words about our hotel. We are proud to be your hotel of choice in Charlotte! More 

Crossville, Tennessee
Top Contributor
94 reviews 94 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here as we were attending a concert with the Charlotte Symphony at the Belk theater. Hotel staff were very friendly and helpful. Really enjoyed the bar/restaurant downstairs. Good food and enjoyed talking to other hotel guests. Breakfast provided was fabulous! We will definitely stay here again.

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

We look forward to having you here again! Thanks so much! More 

queensland
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large comfortable room with compact kitchen for preparing snacks.A self serve breakfast is included with tariff which is more than adequate.The bed was very comfortable and the central location to downtown meant walking was very easy.

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review and for staying with us! Come back anytime. More 

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in March for the opening round of the NCAA tournament. Drove in from Atlanta and had no trouble finding it. Right by the Time Warner Arena and very convenient to some great restaurants that are within walking distance.

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us for the tournament this year, we hope to see you again! More 

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