We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

HYATT house Charlotte Center City

Certificate of Excellence
Hotel website
Hotel deals
435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Offers & Announcements
Double Your Points
10 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
HYATT house Charlotte Center City
View Map
Add Photo Write a Review

666 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    440
    174
    36
    13
    3
See reviews for
128
188
40
191
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (666)
  • Mar-May only
    (165)
  • Jun-Aug only
    (254)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (110)
All months
cleveland
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed today NEW

Perfect package for travelers -- clean, modern space with full-sized refrigerator, two burner stove and microwave. Friendly, attentive service. Lightning-fast valet (upon check-in, told use they needed less than 5-minute notice to retrieve our vehicle...and that turned out to be true). Uber lurks nearby...when we entered info on Uber app, we heard a "ding" and it popped up on the... More 

Was this review helpful? Yes
morristown, NJ
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our King sized suite was beautiful with everything we needed for my husband myself and my adult son. He was to stay in the sofa bed. We had a high floor with a good view. Neighborhood was ok but not great being across from the main bus depot in Charlottee. Even the Ritz Carlton is across from this bus depot.... More 

Was this review helpful? Yes
Miramar Beach, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have friends who live in a suburb outside of Charlotte so when we came to town to visit we booked rooms downtown for the weekend so we could go exploring. I am still shocked at how inexpensive our rooms were! For around $140/night we had a very nice king suite! (There is a little kitchenette in the room which... More 

Was this review helpful? Yes
Winston Salem, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is an awesome hotel, convenient location, friendly staff, clean, elegant and professional. Valet, front desk and staff were great. The complementary breakfast was not your average hotel meal. My only complaint is that a stain was on the hand towels, that should have been caught but everything else was great.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

Always have had a nice stay. Staff is just right. Room has a quality feel, spacious, simple, ample facilities for multiple nights. Morning spread is nice and flavorful each morning. Also have used the conference services. Very good coordination with staff making arrangements. Fitness facility is just right and accessible.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hickory, North Carolina, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for weekend of the 4th of July for the holiday weekend and our anniversary. The desk staff was very welcoming and friendly. She was able to allow us an early check-in. Our room was fabulous! It was beautiful, large and had all desired amenities. We had the complimentary breakfast both mornings and it was... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was excellent, close proximity to the Epicentre and other Charlotte attractions. It was very clean and had a nice bar which was surprisingly empty. The breakfast was great for being free overall I am very happy with my stay.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Mobile, Alabama
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, welcoming staff. Comfortable room. Menu at bar for both food and drink is well done. Can't be the location in proximity to downtown Charlotte. I was in town to attend an event at the Ritz. At $700+ a room per night, the Ritz was way overpriced but this Hyatt House was less than a five minute walk and saved... More 

Was this review helpful? Yes
Scottsdale, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in many hotels in Charlotte, but this one beats them all. From the moment I checked in, I was made to feel welcome (Sky is an incredibly personable, warm host). The suite was spacious, well furnished and quiet. Best of all: the best buffet breakfast in Charlotte (IT IS FREE!),

Was this review helpful? Yes 1
Westchester County, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A great hotel to stay at if you're visiting Charlotte. Front Desk and staff were very helpful with any questions we had. This hotel is literally right next to the Time Warner Cable Arena. If you can, definitely request a room on one of the higher floors it has some really great views!! Next time we're in Charlotte, we're staying... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Valet parking(4)
  • Time Warner(4)
Questions? Get answers from hotel staff and past guests. Ask a question

338 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (206)
Viewed
Room/suite (98)
Viewed
Hotel & grounds (27)
Viewed
View from room (16)
Viewed
Dining (17)
Viewed
Pool/beach area (9)
Viewed
Bathroom (10)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (121)
Viewed
Amenities (11)
Viewed
Deluxe King Room (30)
Viewed
Double Queen Room (20)
Viewed
One Bedroom Suite (30)
Viewed
Pool (7)
Viewed
Restaurants and Bars (6)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (4)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Charlotte hotels
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#21 of 171 in Charlotte
4.5 of 5 stars 379 reviews
Second Ward
Hilton Charlotte Center City
Hilton Charlotte Center City
#53 of 171 in Charlotte
4.0 of 5 stars 876 reviews
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#60 of 171 in Charlotte
4.0 of 5 stars 1,268 reviews
Show Prices
Show Prices
Show Prices
Second Ward
Hyatt Place Charlotte Downtown
Second Ward
Hilton Garden Inn Charlotte Uptown
Second Ward
Westin Charlotte
Westin Charlotte
#55 of 171 in Charlotte
4.0 of 5 stars 986 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay