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All 168 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5 Hotel   |   435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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HYATT house Charlotte Center City
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Ranked #5 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
jimmythec1 San Diego, California
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374 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
San Diego, California
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife & I spent one Saturday night here...WOW! This is truly one of the best hotels we've encountered...from the friendly staff, beautiful lobby, very nice clean rooms with kitchen, rooftop pool, and a great location very close to the Epicenter and downtown. My wife loved the comfortable bed and sheets, the swivel TV that can be seen from the... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for staying with us, and for your great review! We are so happy to hear you enjoyed our hotel, and we hope you come back again soon to stay with us! More

Quebec, Quebec, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place, large bright room. Excellent location: East Trade St, 2 blocks away Tryon St. Nascar Hall of fame really close, a lot of restaurants around. Delicious complimentary breakfast. I'd go back anytime.

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

We would be happy to have you back anytime, please look us up when you are in Charlotte again! More

Knightdale, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I spent a weekend getaway trip in Charlotte. From the first moment we pulled up to the Hyatt House we were greeted with friendly staff. The valet group were very helpful and always prompt with our car when needed. The front desk staff were extremely friendly; offering suggestions for things to do and places to see. We... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your great review! We would love to see you back anytime, please look us up! More

Barrie, on
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff was friendly. Very clean room with kitchenette. Complimentary hot breakfast was ok. Epicentre (within walking distance) was interesting. Comfortable bed however heard sirens several times during the night which didn't make for a good night sleep.

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review and staying with us. We are happy to hear you enjoyed your stay. Our apologies for the street noise, sometimes the city is more active at night than other times. More

Dallas, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel must have been very near new when we stayed here January, 2014. It was so clean and modern. The room was very comfortable and the staff were all very nice. The only thing I did not really like was the absence of the common vending machine. You had to go to the lobby, which was not on the... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for staying with us! Our hotel is still fairly new, we opened in March of 2011, our maintenance and housekeeping teams try very hard to keep it looking that way, so thank you for noticing. I fully understand what you mean by sometimes just wanting to sneak out to get something from the vending machine, with... More

Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the lobby up, pure modern luxury. I had plans on going out to explore Charlotte but stayed and had dinner downstairs. Excellent food. Attentive service. The rooms are not like any others. The details will astonish any guest. You will enjoy the studio suites. Everything you need just like home. Full kitchen, dishes, large tv, iPhone charger / player,... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your generous review! I will never get tired of hearing things like that. Please come back and see us the next time you are in Charlotte! More

Bedford, Virginia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel. Steps away from Time Warner Cable Arena, definitely the place to stay if you are going there. Check in and valet was super easy. Room was amazing - very clean (I am picky), a kitchen (with everything you could need!), lots of space in the room, the bed was so comfortable. Every staff member was great.... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for choosing our hotel, we are very happy you enjoyed your stay with us. Please keep us in mind the next time you are in town. More

Philadelphia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I like everything about the place except the utility panel that accesses the heat/a is in the bedroom and not in the living area where it should be. It was noisy like truck parked in front of your house with the motor running. The circuit breakers kept shutting off everything in the room just from the use of a razor... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review, I do apologize for your issues you had here though. Please feel free to contact us if you would like to discuss your issues further. More

Sammamish, Washington
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location and wonderful decor. The staff was the most appreciated part of my stay. Very cheerful and helpful alway very attentive from the front desk to the kitchen staff. Job well done. The rooms are very comfortable and cosy with corner kitchenette. This will be my home away from home.

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

We are so glad to hear we will be your new home while you are away! Thank you so much for choosing us, we look forward to having you back here! More

Portland Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great hotel and staff! Our corner room was very nice, clean, and comfortable -- and had a nice view of the city skyline. The staff was friendly and helpful. The hotel is steps away from the Time Warner Cable Arena and a short walk to shopping and restaurants. The outdoor pool is on the 7th floor and has... More

Was this review helpful? Yes 2
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us and leaving a great review! We hope to see you again here in Charlotte! More

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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 168 hotels in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Official Description (provided by the hotel):
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
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