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HYATT house Charlotte Center City

3.0 of 5 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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Certificate of Excellence 2014
HYATT house Charlotte Center City
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HYATT house Charlotte Center City
HYATT house Charlotte Center City
HYATT house Charlotte Center City
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486 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charles Town, West Virginia
Top Contributor
61 reviews 61 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My review is a little delayed, but I wanted to give kudos to the staff and to this hotel. I stayed at the hotel for a conference in September being held at the convention center. This hotel is next to the arena; not next to the convention center. It is a little bit of a walk to the convention center,... More 

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California
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with pleasing decor done in neutrals throughout. Pictures on the hotel website are accurate. Lobby area has nice seating and complimentary breakfast (extensive hot choices, freshly prepared) is served in that area as well. It served as a nice gathering place for our family who was staying at the hotel for a wedding in Charlotte. The hotel is... More 

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Charlotte, NC
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very nice aesthetically from the moment you walk in. Our room with 2 queen beds was very clean, nicely decorated, and offered everything you need from free WiFi, TV, Fridge, Coffee Pot, etc. The beds were extremely comfortable, the shower had great water pressure, and the climate control was perfect. Breakfast runs 7am-10am and includes a custom... More 

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gfsu
Top Contributor
126 reviews 126 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in the downtown area, easy walking to football stadium, right next to basketball arena and a few steps from the epicenter. Room was very nice large and the hotel is clean, comfortable and modern. The breakfast is far superior to your normal free hotel breakfast. Pool area looked nice but it was too cold to entertain the idea.

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Marietta, Georgia
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights for the ACC Championship game. Service is top flight, from the front desk to the valet to the housekeeping staff, everyone was nice, helpful and genuinely pleasant. Room was spotless and nicely appointed. We really appreciate the full size refrig and kitchen. (Even a dishwasher!). Breakfast is great. Nice quality food, and plenty of selection.... More 

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review and for staying with us. We will be sure to bring your concerns up to the bar, we are very sorry we were out of those two items. We have unfortunately been battling the construction problem out front with the city for several months now. They have missed a few deadlines on completion, but they... More 

Orlando, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 1 night at this property. Room was spacious and comfortable and staff was very pleasant. The area is very quiet and a short walk away from the main downtown restaurants/bars. I would definitely recommend this hotel!

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for staying with us and leaving such a nice recomendation! Please come back and stay with us anytime. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights and wished we could have stayed longer. It was like living in a downtown studio apartment. Beautiful décor and wonderful staff. One night we used their business center to print off tickets for an event in town and the print got jammed. They came over right away to fix it. There were two people... More 

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

What a fantastic review you left for us! Thank you so much, and thank you for staying here. We wish you could stay longer as well, please come back again and see us soon! More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

This was the first time staying at a Hyatt House but will not be the last. The service from the front desk to the cleaning staff and the breakfast staff went out of their way to be helpful. The rooms were clean and nice. The full refrigerator, stove and dishwasher were used by our family. The breakfasts were great and... More 

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

We are so happy we have converted you to a HYATT house fan! We look forward to having you stay with us again! More 

Naples, Florida
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel. Clean, convenient, excellent service, and a great breakfast each day. Construction in progress on the street outside, but inside it is an oasis of comfort. Convenient to Charlotte arena and everything downtown.

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for your great review! We do apologize for the construction out front, we hope the city has it completed soon. More 

Myrtle Beach, South Carolina, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My son and I went to a Charlotte Hornets game and stayed one night here. The staff was fantastic, and always had time to answer any question that I had. The room was very modern, super clean, and was a 2 minute walk to the Arena where the game was! The free breakfast in the morning was very good, and... More 

Was this review helpful? Yes
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us, and thank you for your support of the Charlotte Hornets! Please come back and stay with us if you are coming to another game! More 

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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Hotels.com, Booking.com, Expedia, Orbitz, AAA Travel Services, Cheap Tickets, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Business Hotel in Charlotte
#9 Romantic Hotel in Charlotte
#14 Family Hotel in Charlotte

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