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All 170 Charlotte hotels

HYATT house Charlotte Center City

3.0 of 5 Hotel   |   435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
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92%
Ranked #5 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Bethany G Charlotte
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  • Reviews (415)
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  • Room tips (91)
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415 people have reviewed this hotel

Traveler rating
    278
    108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Charlotte
1 review
5 of 5 stars Reviewed yesterday NEW

After being on a road trip for a few days and staying at some pretty horrible hotels, it was a relief to arrive at the Hyatt house Charlotte center City. From the friendly staff to the free amazing breakfast and everything In between, it was all PERFECT! I actually walked around barefoot in that hotel something I've never done in... More

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New York City, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

HH Charlotte Center City in a great spot for being in the heart of Uptown Charlotte. It's right next to the Time Warner Center, but fortunately, no games were going on, so no traffic or noise. Loved our room--super comfy bed and a nice bathroom. Friendly staff though not so aware of the neighboring towns are activities. Hyatt House is... More

Was this review helpful? Yes 1
Chapel Hill, North Carolina
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

When first entering Hyatt House, I was worried that I may have made a bad decision. But it turned out to be an excellent choice. I asked to be up high and away from the elevators. We were given a room on the top floor down the hall from the elevator. The view was great, the room was roomy and... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

I am sorry you thought initially that we might be a bad choice, but I am glad to hear we were able to change your opinion. Please come back and see us again! More

Johns Creek, Georgia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Hyatt House for just 1 night for a concert at the nearby arena. The rooms were large with a full kitchen and spacious living space. The staff was very friendly and helpful. The location to the arena could not have been closer. The complimentary breakfast the next morning was fantastic. There were plenty of hot and... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you so much for staying with us, we are so glad to hear you enjoyed your stay. Please come back again to see us! More

Toledo, Ohio
Top Contributor
72 reviews 72 reviews
27 hotel reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed 1 week ago

We were put in a handicapped room even though we aren't handicapped. I have always disliked this because handicapped rooms remind me of being in the hospital which makes me very nervous. Everything was low to the ground including the bed which was lower than at any other hotel I've ever stayed in. The closet was so low that our... More

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matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

I am so sorry to hear of your experience with us. This is not our usual standard at our hotel, and I was very disapointed to see you were not given the same level of high service we typically offer. Please feel free to contact us here at the hotel if we can assist with anything additional, and if there... More

Frederick, Maryland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I visited Charlotte in July 2014 and spring 2013 and had a great stay at Hyatt House Charlotte both times!! Gorgeous views of the city with huge windows. Pitch black in the morning if you close the curtains. The room feels like a NYC studio apartment. The decor is calming and chic - purple and grey! Feels... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for coming back, we are so glad to hear you enjoyed your second stay with us! Please come back and visit anytime! More

Charlotte, NC
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I live in charlotte and recently stayed at the Hyatt house for a spontaneous night out. We stayed once before on our wedding night out of convenience (it is right down the street from our wedding venue) and enjoyed the experience. It is one of the newer hotels uptown, and that automatically puts it at an advantage... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for coming back! We hope your night out was great, and we are happy we were a part of that. Please keep us in mind the next time you need a night out. More

Atlanta, Georgia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Usually when you stay in a 2nd tier hotel of a major hotel chain like Hyatt or Marriott, you have to sacrifice something for the lower price, room size, amenities, location. If that's so, the Hyatt House never got the message. It's ideally located next to the convention center, two blocks from the center of the downtown restaurant and entertainment... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review of our hotel, we are glad you enjoyed your stay. I do apologize you did not know about our parking charge, I wish I knew who you booked through to make sure we have it on their website. We have done our best to cover all the third party sites, but sometimes things get missed.... More

Columbia, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were really impressed with the hotel during our stay, the accommodations were impeccable and the room was large and with a modern decor, the staff went out of their way to make us feel welcomed. Highly recommend using this hotel if you are attending a event at the TWC arena. We will use again

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

We are so glad you enjoyed our hotel, please come back and see us again soon! More

Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was absolutely terrific - the staff, the check-in, the food, the breakfast, and the room. Well worth my money and I was happy to give them my dinner business. The bar was a great relaxing place to watch the football (soccer) game. Modern, clean lobby; wide hallways; clean and spacious rooms; great beds; good shower (but no bath -... More

Was this review helpful? Yes 1
matthew_allen30, Director of Sales at HYATT house Charlotte Center City, responded to this review

Thank you for your review, I was pleased to see that you enjoyed your stay overall. I wanted to touch upon your 2 points briefly if I can. We only offer valet parking at the hotel, and there is a $22 charge per night, however, we do have a parking package on our website that can save you about 50%... More

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Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202 (Formerly Hotel Sierra Charlotte Center City)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Charlotte Center City 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Charlotte #6 Business Hotel in Charlotte #10 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 
Number of rooms
163

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