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Fairfield Inn & Suites Charlotte Matthews

2.5 of 5 8540 East Independence Boulevard, Charlotte, NC 28227
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Certificate of Excellence 2014
Fairfield Inn & Suites Charlotte Matthews
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Fairfield Inn & Suites Charlotte Matthews
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284 reviews from our community

Traveler rating
    213
    48
    11
    6
    6
See reviews for
108
30
8
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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1 review
5 of 5 stars Reviewed yesterday NEW

We did not get in until 7pm in the evening and we were really tired from driving all day. The gentleman at the front desk was very helpful. Only thing I would suggest is getting to know more about the area. Asked about restaurants and he wasn't the best. We had to use Trip Advisor to help us out. Nice... More

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Raleigh, North Carolina
Top Contributor
96 reviews 96 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're staying for a weekend or overnight in Charlotte, or outlying areas of the metro Charlotte area, this is one of the more comfortable hotels I've stayed in. Don't go in expecting grand entrances, flashy rooms, or deluxe everything. If you want all the glitz stay at the Marriott in downtown and pay over a $100 more a night... More

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Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear PackPride, Thank you for being our guest! We appreciate the feedback you've provided to TripAdvisor's followers. We sincerely hope this review assists others when making travel arrangments to Charlotte. Thank you again for being our guest. We look forward to your next visit. Sam Socias General Manager More

Myrtle Beach, South Carolina
Top Contributor
90 reviews 90 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This facility has been remodeled. It is clean, with unit refrigerator and microwave. We were in an handicap accessible room. The beds weren't so high you couldn't get in them! All new electrical was great and convenient. We only had one issue. We were given our senior rate and used my husbands bank card. When we arrived home the bill... More

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Mary Lil Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager More

Abingdon, Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

I'm rating this 5 stars because of Nikki Tyner at the front desk. She was delightfully pleasant from the moment we checked in until the time we left. She made us feel like honored guests and accommodated us in several ways without making it seem like a chore. Nikki seemed to love her job and was very good at it.... More

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Dan W, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager. More

atlanta, ga
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We enjoyed our stay at this Fairfield location. There were no bells or whistles. The room showed wear and tear. We stayed here 3 years ago and it still had the new effect so we booked it again It will soob require an update to remain competitive. However, we had plenty of space and it was clean and affordable. Breakfast... More

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear prettidoll, Thank You for your comments regarding your recent stay at our property. We look forward to seeing you in the future, and demonstrating our commitment to delivering outstanding service and value. Sincerely, Sam Socias General Manager More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 14, 2014

The room was spacious and comfortable. The staff was wonderful and very helpfull, especially Nicki who went out of her way to help us find out where we were going and advised us on places to eat and places to see on our overnight adventure. Only drawback was the Jacuzzi was out of order, but other than that...a wonderful stay.

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Watch, Thank you so much for your review of our hotel. We are thrilled to hear that you had a great stay and tthe Nikki offer you great service. Thanks for staying with us and we look forward to welcoming you back soon! Best Regards, Sam Socias General Manager More

Ellicott City, Maryland
1 review
5 of 5 stars Reviewed September 3, 2014

Loved this hotel. The front desk and check in was excellent as well as the breakfast choices. The hotel decor, in the lobby, hallway and room was awesome. The location was perfect, lots of choices for resturants and shopping.

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Carmen0801, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager More

Pittsburgh, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed August 15, 2014

Beautiful hotel, great hospitality. The staff was very accommodating. Free beverages and pizza upon arrival, upgrade to king suite, very good breakfast in spacious dining area. Just sorry we couldn't have stayed longer than a quick overnight to enjoy the benefits.

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Peachtree City, Georgia
1 review
5 of 5 stars Reviewed August 8, 2014

Morgan was a gentleman who worked at the front desk and was AWESOME! My daughter's basketball team was staying at the hotel while competing in a nearby tournament. As the "team mom" one of my responsibilities is to clean the entire team's uniforms each day. When we checked in the first thing I did was check out the laundry facilities.... More

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1 review
5 of 5 stars Reviewed August 6, 2014

I've stayed here several times, great staff, clean and comfortable hotel. Who can ask for more? It is a real treat to stay at a hotel where all of the staff is friendly and welcoming. I would recommend this hotel to anyone.

Was this review helpful? Yes
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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Location: United States > North Carolina > Charlotte > East Forest
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews

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