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All 170 Charlotte hotels

Fairfield Inn & Suites Charlotte Matthews

2.5 of 5 Hotel   |   8540 East Independence Boulevard, Charlotte, NC 28227 (East Forest)
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Fairfield Inn & Suites Charlotte Matthews
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Ranked #9 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
prettidoll atlanta, ga
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280 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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atlanta, ga
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this Fairfield location. There were no bells or whistles. The room showed wear and tear. We stayed here 3 years ago and it still had the new effect so we booked it again It will soob require an update to remain competitive. However, we had plenty of space and it was clean and affordable. Breakfast... More

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear prettidoll, Thank You for your comments regarding your recent stay at our property. We look forward to seeing you in the future, and demonstrating our commitment to delivering outstanding service and value. Sincerely, Sam Socias General Manager More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The room was spacious and comfortable. The staff was wonderful and very helpfull, especially Nicki who went out of her way to help us find out where we were going and advised us on places to eat and places to see on our overnight adventure. Only drawback was the Jacuzzi was out of order, but other than that...a wonderful stay.

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Watch, Thank you so much for your review of our hotel. We are thrilled to hear that you had a great stay and tthe Nikki offer you great service. Thanks for staying with us and we look forward to welcoming you back soon! Best Regards, Sam Socias General Manager More

Ellicott City, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel. The front desk and check in was excellent as well as the breakfast choices. The hotel decor, in the lobby, hallway and room was awesome. The location was perfect, lots of choices for resturants and shopping.

Was this review helpful? Yes
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Carmen0801, Thank you for taking the time to share your comments concerning your stay at the Fairfield Inn & Suites Charlotte Mathews. Excellent service is what we strive to be known for. I am happy that your experience fully meet your expectations and we sincerely appreciate your loyalty to Marriott. Thanks Sam Socias General Manager More

Pittsburgh, PA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed August 15, 2014

Beautiful hotel, great hospitality. The staff was very accommodating. Free beverages and pizza upon arrival, upgrade to king suite, very good breakfast in spacious dining area. Just sorry we couldn't have stayed longer than a quick overnight to enjoy the benefits.

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Peachtree City, Georgia
1 review
5 of 5 stars Reviewed August 8, 2014

Morgan was a gentleman who worked at the front desk and was AWESOME! My daughter's basketball team was staying at the hotel while competing in a nearby tournament. As the "team mom" one of my responsibilities is to clean the entire team's uniforms each day. When we checked in the first thing I did was check out the laundry facilities.... More

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1 review
5 of 5 stars Reviewed August 6, 2014

I've stayed here several times, great staff, clean and comfortable hotel. Who can ask for more? It is a real treat to stay at a hotel where all of the staff is friendly and welcoming. I would recommend this hotel to anyone.

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Chestertown, New York
2 reviews
4 of 5 stars Reviewed July 30, 2014

This hotel was really nice. We stayed 2 times 1 night each one week apart. The staff were friendly. The lady working the breakfast area was incredible. We would certainly come back. My kids loved the pool.

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New Glasgow, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed a month... guest washer and dryer were broke 3 and a half weeks... Hot tub was the reason we chose the hotel... however it was broke the entire stay... Staff were fabulous... provided valuable info and friendly service.. Always smiling and cheerful... Very welcoming!

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Graham, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

The entire hotel staff & employees are always Happy to assist with any/all questions that you may have----this makes me HAPPY!!! After many miles, Smiles are always welcome... Clean Rooms Hot Water Clean property--inside & out...

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Chester, VA
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 22, 2014

The staff was very friendly and accommodating. The suite was clean and the pillows were a little piece of heaven! (I really want to buy one of these incredible pillows) We slept well and enjoyed our quick breakfast before hitting the road. The accommodations were everything I expected from a stay with a Fairfield Inn. Thank you!

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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Location: United States > North Carolina > Charlotte > East Forest
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews

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