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All 168 Charlotte hotels

Fairfield Inn & Suites Charlotte Matthews

8540 East Independence Boulevard, Charlotte, NC 28227 (East Forest)
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Fairfield Inn & Suites Charlotte Matthews
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91%
Ranked #7 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
RMLipari Houston, Texas
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241 people have reviewed this hotel

Traveler rating
    185
    36
    8
    6
    6
See reviews for
87
25
7
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stay here frequently and this hotel provides everything for the business traveler. Always clean, nice breakfast and a good end of business day reception.The best part of my stay is the staff. They are always cheerful and go out of their way to help. Everyone gives a cheerful hello and they always remember my name,

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Room is nice, clean, quiet. TV ok. Stayed on 2nd floor. Thankful for Microwave & fridge. Free breakfast is extensive & yummy but had to get up too early for vacay to enjoy. Indoor pool was disappointing because it is small & gelatinous in appearance. 9 miles from Uptown Charlotte was too far though.

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Wolcott, CT
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed recently in a king bed room. First of all I would like to commend the staff on their friendliness and professionalism. Secondly, I was very happy with the quiet, clean room. We also loved sitting on the patio in the back. The only (small) issue we had was that the pool could have been a tad warmer. Otherwise,... More

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Ellicott City MD
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great stay. When in Charlotte we would stay again. It is a clean, friendly, reasonably priced place to stay. The staff is great, even checked if our room was good for us. The cookies at the front desk were a nice treat. Thanks for a great stay.

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boca raton
Top Contributor
80 reviews 80 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the 5th time with my wife and eldest son from the 12th to the 20th of March. Although I had to depart earlier, my wife and son stayed on. The room was excellent, kept spotless and fully equipped by the housekeeping staff. In the past I have mentioned it is like coming home when we stayed here... More

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Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you so much for your kind words and positive review. I am glad we can continue to exceed your expectations each time you stay with us and you can have a home away from home during your travels. Everyone here works closely together to ensure you're satisfied and it's reviews such as yours that help us continue to give... More

Albemarle, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

I have to say that this is one of the nicest hotels in that part of Charlotte. Certainly not the best in Charlotte as a whole, but nice by any measure. The bed was comfortable, room clean, staff friendly...the only negative was the breakfast was cold on both days of our stay and they ran out of everything by about... More

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Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for taking the time to let us know how your stay was! I am pleased to hear you got to enjoy the room and interact with our friendly staff. I do want to apologize for the inconveniences during breakfast, I will be sure to take your feedback and work towards improving the guest experience for the future. We... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This time there were 40-50 kids staying at the hotel for a baseball game. All night there were kids running in the hall and doors slamming . I called the desk. I think someone tried to stop the kids. However it started up again the pool area was over run . This was not my best stay by far

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Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

I want to apologize for your recent stay, I know on our busy sport team weekends the hotel can get louder than usual. I do appreciate your feedback, as this will help us improve for our future team weekends. I know you have chosen to stay at our hotel in the past when visiting your parents and we hope to... More

Morrisville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Ive used this hotel on several occasions and it is by far the BEST in Charlotte. Everything about this hotel speaks EXCELLENCE...the front desk staff is OUTSTANDING (esp Jamie and Morgan). This is home away from home

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Ross L, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Thank you for your feedback and I am glad to hear you enjoyed your stay with us! I will be sure to share your kind words with all my staff. Jamie and Morgan have both been at the desk for awhile now and it's great to be acknowledged for the hard work they put into their guest service. Anytime you're... More

Lynchburg
1 review
5 of 5 stars Reviewed 4 weeks ago

All the staff from the manager down to the cook and maids are friendly, kind, and always smiling. They all go out of their way to make you feel like you are at home. Great breakfast and hospitality nights! Clean rooms and facility. I will be back for all my stays in Charlotte.

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North Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at the front desk at check-in was personable and attentive. The service delivered was quick. The room was very clean, as was the bathroom. That covered all my needs, and at a rate that I consider a very good value. I will stay here again.

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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Phone Number:
Location: United States > North Carolina > Charlotte > East Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Charlotte
#4 Business Hotel in Charlotte
#10 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Our brand new Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, pool, fitness center, and jacuzzi. We also have a spacious meeting room that can cater to your next event! We hope to see you soon! ... more   less 
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