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All 170 Charlotte hotels

Fairfield Inn & Suites Charlotte Matthews

8540 East Independence Boulevard, Charlotte, NC 28227 (East Forest)
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Fairfield Inn & Suites Charlotte Matthews
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91%
Ranked #10 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
LesNKim New Glasgow, Canada
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  • Reviews (272)
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  • Room tips (52)
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272 people have reviewed this hotel

Traveler rating
    206
    44
    10
    6
    6
See reviews for
100
28
8
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
New Glasgow, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed a month... guest washer and dryer were broke 3 and a half weeks... Hot tub was the reason we chose the hotel... however it was broke the entire stay... Staff were fabulous... provided valuable info and friendly service.. Always smiling and cheerful... Very welcoming!

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Graham, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The entire hotel staff & employees are always Happy to assist with any/all questions that you may have----this makes me HAPPY!!! After many miles, Smiles are always welcome... Clean Rooms Hot Water Clean property--inside & out...

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Chester, VA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff was very friendly and accommodating. The suite was clean and the pillows were a little piece of heaven! (I really want to buy one of these incredible pillows) We slept well and enjoyed our quick breakfast before hitting the road. The accommodations were everything I expected from a stay with a Fairfield Inn. Thank you!

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Durham, North Carolina
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked this hotel last minute online. When I arrived they didn't have the room available because their online system was showing rooms that were not available. But they took care of me and put me in a suite at no extra charge. I was a little concerned because I read how they overbook rooms and I didn't want to end... More

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Top Contributor
61 reviews 61 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night last week. We rolled in around midnight and left by eight but slept great! The hotel has a great location, comfortable beds, clean rooms and good breakfast. The people at the front desk were very friendly. The only negative was that the walls were a bit thin. We could hear the people next door but we... More

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Grayson, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Thankful for the phone call I just got from Nikki about my previous reservation and upcoming reservation. Appreciate it when folks go the extra mile! This is the kind of service I have come to count on as a Marriott Rewards loyal member.

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Arden, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Nikki was at the desk when I checked in. She was warm and friendly. She made my check in incredibly quick and easy. She made a room change for me that put me two doors down from the conference room I was using the next day...AWESOME! The following morning Nikki was there to ensure the room was set up exactly... More

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Apex, North Carolina
1 review
3 of 5 stars Reviewed June 23, 2014

I have stayed at this property twice and would recommend you try and get on the 4th floor. I don't believe there is any insulation between the floors. It sounds like there is a heard of elephants above you and no matter how softly you try to walk you sound like a heard of elephants as well. Not sure what... More

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Scottsdale, Arizona
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 22, 2014

Stayed two nights for my grandson's hockey tournament and was completely satisfied with the accommodations, cleanliness, and friendly staff. All the staff pleasant special treatment by Morgan who works at the front desk. The breakfast was basic but nicely presented and again the staff very friendly. Access is a little hard given the limited visibility from the major street but... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2014

I give this hotel 4stars it was my first visit and I truly enjoyed it however their was a small problem with my room Nikki fixed it in a matter of minutes....thanks for a job well done and making my stay so special :-) I plan to stay again

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 East Independence Boulevard, Charlotte, NC 28227
Phone Number:
Location: United States > North Carolina > Charlotte > East Forest
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews

41 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#4 Best Value Hotel in Charlotte #5 Business Hotel in Charlotte #9 Family Hotel in Charlotte #22 Romantic Hotel in Charlotte
Official Description (provided by the hotel)
Our brand new Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, pool, fitness center, and jacuzzi. We also have a spacious meeting room that can cater to your next event! We hope to see you soon! ... more   less 
Number of rooms
94

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