We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aloft Charlotte Ballantyne

3.0 of 5 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Hotel website
Hotel deals
Special Offer
Book Early and Save
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
GreenLeadersPlatinum level
Aloft Charlotte Ballantyne
Professional photos View all
Browse nearby
Aloft Charlotte Ballantyne
Write a Review

233 reviews from our community

Traveler rating
    134
    68
    21
    7
    3
See reviews for
63
35
25
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (61)
  • Jun-Aug only
    (64)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (41)
All months
Gastonia, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at the Aloft. The staff was very friendly. I was even handed an envelope upon arrival that had a breakfast coupon valued for $20.00 cause the lady knew it was our 20th anniversary!!! The room was very nice and clean. the view was suppose to be our the golf coarse but you really couldn't see... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Dawn T, Thank you for choosing to stay with us over your Anniversary weekend! We appreciate your feedback, and are glad you found the staff to be helpful and your loft to be clean. We hope your travels will bring you our way again soon! More 

Senior Contributor
35 reviews 35 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the exception to me not being a huge fan of aloft hotels. The ballentyne aloft is clean and well maintained with a very nice indoor pool and fitness area. The lobby area is comfortable and there are the usual amenities. What makes this property amazing is the staff! The staff go way above and beyond to treat... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Buldog5470, Thank you very much for recently staying with us. We are so glad to hear you enjoyed your trip! We are very fortunate to have the team members that we do, so we will be sure to pass along your kind feedback regarding your experience with our staff throughout your stay. We hope you will return to visit... More 

Elgin, Illinois, United States
Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is actually quite pretty. The neighborhood nearby is mostly office buildings and such, and they’re pet-friendly. One of the things I liked best about the Aloft Charlotte Ballantyne Hotel is the cozy atmosphere you can see the second you walk in. Couches to lounge on near the fireplace and a pool table with a shelf full of... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Amanda O.,Thank you for staying with us, and for providing us with your feedback! We are glad to hear you enjoyed our location, atmosphere, and our amenities. We appreciate your comments regarding the design of our rooms and AC unit, and will be sure to share your feedback accordingly. We hope you will return to visit again soon! More 

raleigh, nc
Top Contributor
56 reviews 56 reviews
51 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed December 21, 2014

Huge fan of Kimpton hotels, so wanted to give Aloft a chance since it seems like a similar boutique hotel that is dog friendly. I am not sure whether this property is reflective of all Aloft hotels since it seems to serve as overflow for the Ballantyne Hotel next door. I shared that we usually stay at Kimpton with the... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear paletexan, Thanks for giving Aloft hotels a try, we are glad to hear you enjoyed your experience! We are happy to learn you enjoyed our location, our décor and atmosphere, and that you found our team to be friendly. We appreciate your comments regarding the quality of your breakfast, which we will share with our Director of Food and... More 

Issaquah, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

This was the first time I have ever stayed in an Aloft Hotel, and it was a great experience. The room was both retro and modern at the same time. Something as simple as the alarm clock was well thought out. I have had trouble setting the alarm in other hotels, where they have digital clocks. Maybe I am too... More 

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Hi there HotelJunkie911, Thank you for taking the time to share you experience! We are so pleased that we had the opportunity to be your host hotel during your recent stay here in Charlotte. We are ecstatic to hear that you enjoyed our unique modern/retro room style and that it suited all of your needs. We pride ourselves on our... More 

Alexandria, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2014

Now let's see: nice staff (they call themselves 'talent'), nice shower head, nice firm matress...that's the good news. Everything else is just average to annoying. The rooms are pretty Spartan but clean. The sinks are salad bowls, and only one to a room which is silly considering the vanity could actually hold 3. There are no drawers. You hang your... More 

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Bendiva, Thank you for recently staying with us , and for taking the time to share your experience. We are happy to know that our staff was friendly during your stay, as we pride ourselves on our customer service. We are pleased to hear that you found your room clean and mattress comfortable! We appreciate your feedback, as without... More 

Pooler, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014

Nice seating area in the lobby. Lovely outside lounging area (was cold but looks like might attract smokers :)), cute bar. Great cooked to order breakfast, they need to get a couple more big tables though. Well appointed pool area. Saw kids having fun at the pool.Very helpful staff. Large, clean rooms. Comfortable beds. The Bathroom sink and shower with... More 

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Ana H., Thank you so much for taking the time to share your feedback from your recent stay. We are so pleased to hear that you enjoyed the style of our rooms, as it is important to us that you found your stay comfortable. We will be sure to recognize the team for taking care of you and we... More 

Jamestown, North Carolina, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

Stayed at the Aloft for a two nights with my daughter's Equestrian team. From the moment we arrived the staff (Hugh and Patrick) went above and beyond to make sure we were satisfied guests. From the free shuttle for the team to Panera for dinner to supplying us with bags for our girls dirty riding clothes post-show, they were great.... More 

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Lori B, We are so pleased we had the opportunity to have you and your daughters team with us! Thank you for taking the time to share your experience. We are glad to hear that you were able to take advantage of some of the amenities we have to offer. We will be sure to pass along to Hugh... More 

Alpharetta, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed December 8, 2014

OVERALL STYLE: The lobby area has lots of "experience" oriented things, like board games and conversation areas. It was roomy and open and featured rainbow-colored draped fabrics on the ceiling. The rainbow theme continued into the hallways. As a lot of reviewers noted, this chain can tend toward a phony manufactured trendiness. This Aloft is a prime example. All the... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear CathyTencza, Thank you for staying with us during your recent visit to Charlotte for the ACC Championship game! We are glad to hear you had a restful night’s sleep, and that you enjoyed your loft and room amenities. We are however, sorry to hear that you did not enjoy your breakfast sandwich, and have passed along your feedback to... More 

NYC
Top Contributor
75 reviews 75 reviews
70 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed December 4, 2014

I often need to stay in south Charlotte when visiting, so this is an ideal spot. My suspicion is that this is an older Aloft as I did notice a bit more wear/tear in the hallway and fixtures last time I was there. The breakfast at this particular one was one of the more disappointing ones (my egg sandwich had... More 

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear happyrobot, Thank you so much for taking the time to share your experience. We are so pleased to hear that you found our location ideal for your travels and were able to enjoy a drink at our wxyz bar. Thank you so much for your feedback regarding our hallways and breakfast. We will be sure to pass this along... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Aloft Charlotte Ballantyne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Orbitz, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Aloft Charlotte Ballantyne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#1 Green Hotel in Charlotte
#21 Business Hotel in Charlotte
#25 Family Hotel in Charlotte
#38 Romantic Hotel in Charlotte

144 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Room/suite (12)
Viewed
Bathroom (10)
Viewed
Other (3)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (93)
Viewed
Aloft Double Queen Room (23)
Viewed
Aloft King Room (31)
Viewed
Amenities (12)
Viewed
Pool (5)
Viewed
Restaurants and Bars (3)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Family/play areas (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay