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Aloft Charlotte Ballantyne

#21 of 171 Hotels in Charlotte
Certificate of Excellence
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13139 Ballantyne Corporate Place, Charlotte, NC 28277
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Aloft Charlotte Ballantyne
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Aloft Charlotte Ballantyne
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245 reviews from our community

Traveler rating
    144
    69
    22
    7
    3
See reviews for
68
37
25
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Every staff member we met was friendly, helpful, and just plain fun. Patrick checked us in. Sam made sure that our family group was near to each other on the same floor, Kaitlyn at XYZ was very helpful with meal and beverage selections, every housekeeper we met was friendly, just a great group of folks. We had an excellent meal... More 

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Atlantic City
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It has been a mind and kiester numbing 10 hours in the car with only short breaks. When you arrive at the hotel and walk through the door, you know that the only thing that separates you from the bed is the front desk. Lucky for us that was Patrick and Sam who smoothly processed us in with efficientcy and... More 

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great modern hotel, seems to cater To young professionals, but worked great for our family of 5. Very clean and simple. Nobody to tip! Bring in your own luggage and park your own car. But besides that, this hotel looks and feels like a hip New York boutique hotel. Definitely will stay here again.

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Orlando, FL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights at the Aloft and we enjoyed every minute of our stay. All the stay were very pleasant and were able to take care of all of our requests. Top notch property with great staff. I would put this as one of our best hotel stays in a long time. Thank you for making it easy on... More 

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Charlotte, North Carolina
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was so please with this hotel from the decor to the comfort of the room. It was home away from home. The staff was most welcome and I love the leisure ambiance that the hotel had to offer. I will be returning there again!

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Hi Toni, We are thrilled to be your home away from home! We appreciate your feedback, and are so happy to learn you enjoyed the service form our team, and that you found your loft to be comfortable. We look forward to seeing you again soon! More 

Darlington, South Carolina
Top Contributor
124 reviews 124 reviews
25 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My wife and kids absolutely loved this hotel. The room is super fashionable and trendy. The indoor pool was rather small but warm and fun. There was even a game room for our teens. The breakfast was reasonably priced, and the dinner menu excellent----although the food was cooked away from the hotel and took a while to arrive (still, it... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear cisco289, We are so happy to hear that you and your family enjoyed your recent stay with us! We appreciate your feedback regarding our rooms, indoor pool, gaming area, and our food. We are excited to have been a part of your special weekend, and we hope you will return to visit us soon! More 

Glasgow, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 10, 2015

I stayed here recently for 5 nights on business. The hotel is trendy, eco but not in your face. The amenities were good, clean and fresh looking hotel. The staff were great, aways helpful, remembering my name from checkin through the week. Breakfast is decent and good prices, and the bar has a friendly atmosphere. The rooms are not the... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear JoeGK, Thanks for staying with us during your recent trip to Charlotte! We are delighted you enjoyed the condition and layout of our property, the amenities offered, and that you found our team to be helpful. We do hope you will stay with us again when your travels bring you back to Charlotte. More 

Radford, Virginia
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 2, 2015

What a great hotel! Our experience was wonderful starting at check in. The hotel staff is excellent and in my opinion go out of their way to be helpful and accommodating. Our room key quit working and the front desk person told us he would have come up and gotten our key (there is a phone in the hallway) to... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear twister, Thank you so much for taking the time so share your experience with us. We are excited to hear you chose to spend your holidays with us! It is great to know you were able to take advantage of some of the amenities we have to offer, even take a dip in our pool, Splash, in December! We... More 

Avondale, Pennsylvania
Top Contributor
102 reviews 102 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 22, 2015

We wound up here after our flight was cancelled out of Charlotte but the hotel is a $55 Taxi ride from the airport. Note that the hotel does Not Bill itself as an airport hotel. Very helpful and friendly staff, light meal was available at 1AM as well as breakfast in the morning Functional and comfortable room. We're looking forward... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Steven B. Thank you for taking the time to share your recent experience. We are so glad that we were able to provide accommodations after a cancelled flight! We are pleased to hear that our staff helped make your stay memorable. We are excited to welcome you back soon! More 

Cincinnati, Ohio
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 21, 2015

Miserable day with flight delays and driving rental car in sleet. Staff was very friendly and a welcoming. Very contemporary room. Loved it. Liked that the comforter was not real heavy, actually slept covered up for a change. Starving. No restaurant but their bar serves finger food. Hummus was very good as was the Pepperoni flat bread/pizza. Best part...my car... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear redd9063, We are so pleased to hear that our team helped ensure your long day ended well. It’s wonderful knowing you were able to enjoy a restful night all covered up! We pride ourselves on our customer service and are pleased you were able to catch our team in action. We look forward to welcoming you back soon, hopefully... More 

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