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Aloft Charlotte Ballantyne

3.0 of 5 13139 Ballantyne Corporate Place, Charlotte, NC 28277
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#25 of 170 Hotels in Charlotte
212 Reviews 4.5 of 5 stars
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Aloft Charlotte Ballantyne
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Aloft Charlotte Ballantyne
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212 reviews from our community

Traveler rating
    121
    64
    17
    7
    3
See reviews for
56
33
24
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is small, nevertheless its very trendy and chic. Upon arrival, I noticed the beautiful design and decor. I was greeted by a pleasant team member by the name of Shanda. We were originally on the first floor, however I love being on the top floor of any hotel. Shanda immediately changed our room. The elevator is a must... More

Was this review helpful? Yes 1
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear NND9797, Thank you for taking the time to provide us with a review of your stay. We appreciate your feedback regarding our design, and will be sure to pass along your comments to Shanda. Thank you for letting us know about the smell you encountered, please know we have inspected the areas mentioned to ensure proper working condition throughout... More

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very eco friendly, spacious and modern.We absolutely loved staying here,beds were comfortable and fresh linens.Staff was very welcoming, friendly and helpful,I would highly recommend this hotel to anyone and it's also pet friendly. Upgraded features and toiletries, pool and lobby is like a relaxing lounge. Breakfast isn't included but available made to order.

Was this review helpful? Yes 1
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Shell6886, Thanks so much for staying with us, and for providing feedback regarding your visit. We are very pleased to learn you enjoyed not only the amenities and vibe of the hotel, but that you found our team to be friendly and helpful as well. We hope you will return to see us again soon! More

1 review
5 of 5 stars Reviewed August 13, 2014 via mobile

We found aloft by pure accident. We called the reservation it's to get prices on quality inn, in Charlotte and the price was awful for a 2star hotel so we asked what else they had. Aloft was mentioned and the price was great. We took our little 3lb dog and the staff was excellent to us and her. Would definitely... More

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Lisa O, Thanks so much for your comments, and we are happy you enjoyed your visit. We are proud to feature our arf (animals r fun!) pet program, so we are glad your four legged companion was able to join you on this trip. We hope to see you again soon! More

Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 6, 2014

I was very happy staying at this hotel for work the past week and a half, I've been eating the fruit cup almost every day I've been there until today there was a worm in my fruit cup after I ate most of it! Do not eat the fresh food from here unless you want a bug in your food

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Jmoreno2004 Thank you for taking the time to write a review about your recent stay. Rest assured that your feedback has been addressed with our culinary team as we take the quality and preparation of our food very seriously. I am glad to hear you enjoyed your stay otherwise and we look forward to the opportunity to host you... More

Lewisville, North Carolina
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 27, 2014

This was our second stay at Aloft Ballantyne. The hotel staff is very helpful and welcoming. The entire property is very clean and quiet. I like the fact that the beds are so comfortable and nice with clean white bedding covers and sheets. The bathroom area is modern and has a shower door instead of a curtain. There is nice... More

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear roadtrip1084, Thank you for returning to Aloft Charlotte Ballantyne! We appreciate your feedback, and are happy to hear our team was helpful, and that you enjoyed our amenities and arf (animals r fun) pet program. We look forward to your next visit! More

Memphis, TN
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2014

Wow, what a fantastic hotel! The overall feel is hip and cool, and the rooms don't disappoint either. Maybe the best feature was the staff....they were all incredibly helpful and friendly. The pool was amazing, and the hotel is in a great location. I really can't think of a negative about our stay!

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear midtownmama, Thank you so much for taking the time to share your wonderful feedback about your recent stay! We are glad to know that you were able to take advantage of our pool, Splash, during your stay. We really enjoy hearing such kind words regarding our staff and we will be sure to pass your comments along! We hope... More

North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 22, 2014

It is a basic hotel decorated in a trendy manner. The rooms are very small (small shower, no tub) but comfortable. No room for a comfortable chair. But the bed was very comfortable. No free breakfast. Nice bar. The staff was very friendly. I would definitely stay here again.

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear NorthCarolinaMolly, Thank you for staying with us during your recent travel to Charlotte! We are glad you enjoyed the décor and Aloft vibe at our property, and that you found our beds to be comfortable. Please let us know what we can do to assist you on your next trip to Charlotte! More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 20, 2014

We ended up at this hotel by being assigned it on Priceline's "name your own price". What a fantastic surprise! The hotel is immaculate, and all of the employees were so helpful and friendly. The pool is awesome, and the area the hotel is located in is nice too. If I had to say something negative about Aloft, it would... More

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear ashley d, We are delighted to hear that you enjoyed your stay! It is wonderful to know that you were able to take advantage of our amenities. We love to hear feedback on our staff as we pride ourselves on our customer service! Please call the hotel directly at 704.247.2244 for your next reservation as we would be happy... More

Hartsville, South Carolina, United States
Top Contributor
145 reviews 145 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed July 19, 2014

This is a fun place to stay. It's the "Middle Class" W hotel. We had a nice stay. There was a nasty looking stain on the carpet outside the bathroom but the room was otherwise really nice. Not a good place for little kids. More of the modern fun hotel for adults. Good place to stay in Charlotte.

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Thomasja37, We are so glad to hear you enjoyed your stay with us while visiting Charlotte! Thank you for your feedback on the carpet in your room, as we have shared your comment with our housekeeping team to ensure corrective action. We do strive to be welcoming to guests of all ages, so on your next stay please contact... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 17, 2014

This was my second stay an an aloft hotel, the first time for this location. I love the décor; the well-thought-out room layouts; the lobby design; and even the "front desk", which is circular, unimposing and friendly. The "re-fuel" breakfast is difficult to describe here, but better than most of its imitators, but still not as good as a sit-down... More

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Toronto_TK, Thank you for returning to an Aloft property. We are pleased to hear that you enjoyed the layout of the hotel and were able to take advantage of our “Make A Green Choice” program. We look forward to welcoming you back soon! More

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Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte

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