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All 168 Charlotte hotels

Aloft Charlotte Ballantyne

3.0 of 5 Hotel   |   13139 Ballantyne Corporate Place, Charlotte, NC 28277 (Ballantyne East)
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87%
Ranked #20 of 168 hotels in Charlotte
Certificate of Excellence 2013
GreenLeadersPlatinum level
A recent review
4 of 5 stars reviewed 6 days ago
ViralAhmedabad_India Ahmedabad, India
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193 people have reviewed this hotel

Traveler rating
    113
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Ahmedabad, India
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

new property with a happy service and truly southern hospitality. the rooms and beds are nice as well as the sound proofing. the rooms facing the golf course are nicest. the front office staff and the bar staff are very helpful and knowledgeable of the area.

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear ViralAhmedabad_India, We are happy to hear you found our staff to be helpful, and that you enjoyed the southern hospitality of our team while recently visiting with us. We hope you will return to see us again soon! More

Pennsylvania suburb
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about the hotel is spot on - clean, comfy, modern, visually pleasing, etc, etc. But I really want to mention the staff. Wow - so friendly and accomodating. They take customer service to a new level. I especially want to mention Hugh from the front desk. The Aloft hotel is very lucky to have someone like him on staff.... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear 3hundrd, Thank you for your kind comments! We are thrilled our staff exceeded you expectations. We truly are lucky to have Hugh on our team. We look forward to welcoming you back! More

Indianapolis, Indiana
Contributor
18 reviews 18 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I loved the Aloft Ballantyne. The room was spacious and I loved the modern feel of the place. I was impressed with the attention to detail and the efficiency of the room. I was also impressed with the focus on being environmentally friendly. My only complaint was with an extremely rowdy wedding party that was staying on my floor. When... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear dtravelmomma, We appreciate your taking the time to share your feedback with us. We are glad you enjoyed our guestrooms and also our focus on being environmentally friendly. We are however, sorry to hear that your sleep was disrupted by another guest. Please accept our apology for this disturbance, and reach out to us directly at 704-247-2244 to assist... More

New York City, New York
Top Contributor
52 reviews 52 reviews
44 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just completed a great stay at the Aloft Ballantyne. The staff certainly live up to their "Highest Rated Aloft in the nation" rating. Location is great for a business traveler because of the large selection of dining options in the area. This location is much quieter than the Aloft downtown which is nice. Heading NW on 485 can lead to... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear CWGators22, Thanks for the feedback, and we are happy you had a great stay with us! We are indeed proud of the team that we have in place, and are glad to hear you enjoyed our location. We hope to see you again soon! More

Oakland, California
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2014

Don't let the 3-star rating seem like a bad thing. When you think about the range of hotels in the world, and the relative inflexibility of a 5-star system, a 3 is not bad. Think of "successful" rather than "average." The aLoft in Charlotte/Ballantyne is an average aLoft, which is to say that it is better than average, but I... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear GregH, Thanks for providing us with your comments! We are glad to learn you found our staff to be friendly, and are also happy to hear our desire to be “green” is transparent . If there is anything we can do to make your next stay at Aloft Charlotte Ballantyne better, just say the word! More

Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 5, 2014

This was my first time staying at an aLoft. I thought that it was quite overpriced. $199 a night for a very small room with simple furnishings. It has a warehouse feel with concrete floors and ceilings, a tiny bathroom, and a small sleeping area. It was clean and the staff was very friendly.

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear RxTraveler55, Thank you for taking the time to share your thoughts. We are happy you have experienced an Aloft hotel for the first time and that you were happy with the location, service, and cleanliness. Our prices vary nightly and we offer fantastic package options throughout the week. Please contact the hotel directly at 704-247-2244 the next time you... More

Needham, Massachusetts
1 review
5 of 5 stars Reviewed February 8, 2014

Great place, staff friendly, bar fun... sean and steven were great. Found everyone to be very nice and helpful. They had entertainment in the bar that night and he was great. Played music I could relate to and found myself wanting to hear more. The atmosphere was great, some folks lplaying pool, hotel close to my business meeting and did... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear forever763, We are happy to learn you didn’t have to worry about a thing during your visit! We are glad you enjoyed the hotel atmosphere, and we are fortunate to have Sean and Steven as team members here at Aloft Charlotte Ballantyne. We hope your travels will bring you back to us again soon! More

Holiday, Florida
Top Contributor
66 reviews 66 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 30, 2014

Very nice... pet friendly, clean, professional staff. Hotel is kind'a Ikea-ish but very practical and with well laid out rooms. Space is used very economically but comfort is not sacrificed! No extra frills that are usually not used. Basics, but frills available if you want. We normally request "no housekeeper services" for a two or thee day stay, here they... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear KerryHoliday, Thank you for writing a review about your stay. We are so happy to know you and your 4-legged friends enjoyed your time with us! We are glad that you were able to “Make a Green Choice” as well. We look forward to your next stay with us! More

Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed December 30, 2013

Great location not too far off of the main highway, and right across from a town center with a variety of restaurants and shopping. The staff was very friendly and went out of their way to ensure comfort. Sean and Mike in the lounge bar were great and provided us a lot of information. This was the perfect stop to... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear fell0w_traveler17, Thank you for your review! We are thrilled to know that you were happy with our location and the variety of shops around. We are lucky to have Sean and Mike on our team as they are perfect examples of our high level of guest service. We look forward to having you back to our property soon! More

Port Matilda, PA
Contributor
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 10, 2013

As noted by other reviewers, the rooms are austere but functional. My room was comfortable, but my sleep was disturbed by an intermittent mechanical humming (not the heating system, which was also not quiet) and people talking and a dog barking. The front-desk staff were very friendly. My checkout email showed an incorrect $1 charge for food/beverage. The staff promised... More

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rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear WizofID, Thank you for taking the time to write this review. It is nice to know your room was comfortable however we apologize that your sleep was interrupted. We would love the opportunity to know which room you were in so we can look into the mechanical noise. As we are a pet friendly hotel, we are happy to... More

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Additional Information about Aloft Charlotte Ballantyne

Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Aloft Charlotte Ballantyne Hotel
Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Charlotte
#18 Family Hotel in Charlotte
#30 Business Hotel in Charlotte
#34 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Official Description (provided by the hotel):
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 
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