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Aloft Charlotte Ballantyne

3.0 of 5 13139 Ballantyne Corporate Place, Charlotte, NC 28277
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Aloft Charlotte Ballantyne
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Aloft Charlotte Ballantyne
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230 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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raleigh, nc
Top Contributor
55 reviews 55 reviews
51 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Huge fan of Kimpton hotels, so wanted to give Aloft a chance since it seems like a similar boutique hotel that is dog friendly. I am not sure whether this property is reflective of all Aloft hotels since it seems to serve as overflow for the Ballantyne Hotel next door. I shared that we usually stay at Kimpton with the... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear paletexan, Thanks for giving Aloft hotels a try, we are glad to hear you enjoyed your experience! We are happy to learn you enjoyed our location, our décor and atmosphere, and that you found our team to be friendly. We appreciate your comments regarding the quality of your breakfast, which we will share with our Director of Food and... More 

Issaquah, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was the first time I have ever stayed in an Aloft Hotel, and it was a great experience. The room was both retro and modern at the same time. Something as simple as the alarm clock was well thought out. I have had trouble setting the alarm in other hotels, where they have digital clocks. Maybe I am too... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Hi there HotelJunkie911, Thank you for taking the time to share you experience! We are so pleased that we had the opportunity to be your host hotel during your recent stay here in Charlotte. We are ecstatic to hear that you enjoyed our unique modern/retro room style and that it suited all of your needs. We pride ourselves on our... More 

Alexandria, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Now let's see: nice staff (they call themselves 'talent'), nice shower head, nice firm matress...that's the good news. Everything else is just average to annoying. The rooms are pretty Spartan but clean. The sinks are salad bowls, and only one to a room which is silly considering the vanity could actually hold 3. There are no drawers. You hang your... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Bendiva, Thank you for recently staying with us , and for taking the time to share your experience. We are happy to know that our staff was friendly during your stay, as we pride ourselves on our customer service. We are pleased to hear that you found your room clean and mattress comfortable! We appreciate your feedback, as without... More 

Pooler, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice seating area in the lobby. Lovely outside lounging area (was cold but looks like might attract smokers :)), cute bar. Great cooked to order breakfast, they need to get a couple more big tables though. Well appointed pool area. Saw kids having fun at the pool.Very helpful staff. Large, clean rooms. Comfortable beds. The Bathroom sink and shower with... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Ana H., Thank you so much for taking the time to share your feedback from your recent stay. We are so pleased to hear that you enjoyed the style of our rooms, as it is important to us that you found your stay comfortable. We will be sure to recognize the team for taking care of you and we... More 

Jamestown, North Carolina, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Aloft for a two nights with my daughter's Equestrian team. From the moment we arrived the staff (Hugh and Patrick) went above and beyond to make sure we were satisfied guests. From the free shuttle for the team to Panera for dinner to supplying us with bags for our girls dirty riding clothes post-show, they were great.... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Lori B, We are so pleased we had the opportunity to have you and your daughters team with us! Thank you for taking the time to share your experience. We are glad to hear that you were able to take advantage of some of the amenities we have to offer. We will be sure to pass along to Hugh... More 

Alpharetta, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OVERALL STYLE: The lobby area has lots of "experience" oriented things, like board games and conversation areas. It was roomy and open and featured rainbow-colored draped fabrics on the ceiling. The rainbow theme continued into the hallways. As a lot of reviewers noted, this chain can tend toward a phony manufactured trendiness. This Aloft is a prime example. All the... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear CathyTencza, Thank you for staying with us during your recent visit to Charlotte for the ACC Championship game! We are glad to hear you had a restful night’s sleep, and that you enjoyed your loft and room amenities. We are however, sorry to hear that you did not enjoy your breakfast sandwich, and have passed along your feedback to... More 

NYC
Top Contributor
75 reviews 75 reviews
70 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I often need to stay in south Charlotte when visiting, so this is an ideal spot. My suspicion is that this is an older Aloft as I did notice a bit more wear/tear in the hallway and fixtures last time I was there. The breakfast at this particular one was one of the more disappointing ones (my egg sandwich had... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear happyrobot, Thank you so much for taking the time to share your experience. We are so pleased to hear that you found our location ideal for your travels and were able to enjoy a drink at our wxyz bar. Thank you so much for your feedback regarding our hallways and breakfast. We will be sure to pass this along... More 

Fairfax County, Virginia
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel about ten days a month and have never stayed at an Aloft. This experience has changed my hotel selection. Dan and the experience at the WXYZ bar was a great way to wind down the evening. The room's niceties were incredible. The positive energy was started with Hugh at the front desk and continued until the moment we... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Tim T., Thank you so much for taking the time to share your experience. We are pleased to hear that Hugh and Dan helped create a memorable stay! As we pride ourselves on our customer service, we will be sure to pass along your feedback to them. We look forward to welcoming you back soon! More 

Asheville, North Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is your typical Aloft property. Trendy to a fault. Good for kids- board games in the spacious lobby, indoor pool and free pool table.The rooms are decent and I like the beds / pillows (my daughter thought the pillows were too hard but I like a nice firm pillow). My biggest issue with the place (and why I gave... More 

Was this review helpful? Yes 1
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear mattybaugh, We are so pleased to hear that you were able to take advantage of the amenities that we offer! Thank you for taking the time to share your feedback regarding our HVAC unit. We apologize this interrupted your sleep and have passed along your feedback to our Director of Engineering. We hope to have the opportunity to welcome... More 

West Hartford, Connecticut
Top Contributor
76 reviews 76 reviews
75 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I absolutely swear by Aloft properties now. They are perfect in every way - room setup, public space, the gym, breakfast, bar. Definitely willing to pay a little extra for the awesome experience. This Aloft was good as well and met all expectations.

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear ValGor, We are so happy to hear you enjoy Aloft hotels, and that we were able to serve as your host hotel during your recent stay here in Charlotte. We are glad you enjoyed our onsite amenities, and hope you will return to visit again soon! More 

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Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Place, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte > Ballantyne East
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#1 Green Hotel in Charlotte
#20 Business Hotel in Charlotte
#25 Family Hotel in Charlotte
#43 Romantic Hotel in Charlotte

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