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Aloft Charlotte Ballantyne

#30 of 171 Hotels in Charlotte
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13139 Ballantyne Corporate Place, Charlotte, NC 28277
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Aloft Charlotte Ballantyne
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Aloft Charlotte Ballantyne
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253 reviews from our community

Traveler rating
    148
    70
    24
    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Top Contributor
84 reviews 84 reviews
48 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My last experience here was rather lack luster. There is a lot to be said for excellent customer service, and that changed many things. I had gotten up early and spent a fair amount of time on the tarmac before departing DC for Charlotte. I was also battling a head cold that was winning, but I had to get to... More 

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Indian Land, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wanted to stay in that area with our dog as we were closing on our house. The hotel is extremely clean, everyone was so nice and accommodating, and having a laundry feature in the hotel was extra special. We enjoyed the cocktail specials and other services they provide.

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Atlanta, Georgia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a few times for business travel - will continue to do so in future. Aloft Ballantyne has friendly staff at check-in and room quality is similar to a Westin, but slightly smaller and cheaper. Wife is not a fan of the 2-in-1 shampoo/conditioner -- maybe Starwood determined that Aloft customers are most often male? Location is easy enough... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear JMeacham, Thank you for staying with us during your travels to Charlotte! We are happy to hear you have found our staff to be friendly, and our location convenient. If you would kindly call us in advance of your next visit, we will ensure we have separate shampoo and conditioner available for your wife! We are glad you enjoy... More 

Kernersville, NC
Contributor
20 reviews 20 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at Aloft Ballantyne for a night away from home to celebrate our anniversary. Hotel staff knew it was our anniversary and gave us an envelope at check-in with $15 voucher for breakfast. Nice. First off, what I really liked about this hotel was that it's not enormous like an Embassy Suites type of hotel would... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Best_For_Last_71, Thank you for choosing to stay with us during your Anniversary Weekend! We appreciate your feedback regarding your stay, and are happy to learn you were able to enjoy all of our hotel amenities and outlets during this special weekend away. We are fortunate to have the team members in place that we do, and are glad you... More 

Flemington, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was at the Dana Radner golf school for two nights and stayed here. Walking distance to Ballantyne golf course. Nice hotel. Rooms we clean. Front desk very nice. Nice and close to a ton of restaurants. Would stay again.

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear tyrone P, Thank you for choosing to stay with us during your recent trip! We are glad you found us to be a convenient option in close proximity to the Dana Rader Golf School, and also that you found our property to provide clean rooms and friendly service. We hope you will return to visit again soon! More 

Central Florida, Florida
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff were very nice and helpful. Nice location. The room reminds me of a NYC type hotel. The 2 beds are small. Shower only- no tub. If one guest in bedroom and other in bathroom can hear everything. Breakfast was good- approx $5-8. Complimentary coffee. Did not have a chance to use indoor pool.

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear travelwtot, Thank you so much for taking the time to share your feedback. We are so pleased to hear that you enjoyed your recent stay with us. We pride ourselves on our customer service, and are glad that our team helped make your stay memorable. We hope to have the opportunity to welcome you back in the future! More 

Orlando, Florida
Top Contributor
88 reviews 88 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you want to go back and have the college dorm room experience, stay at the Aloft. First, sound proofing doesn't exist here. You can hear right through the walls and worst of all, right through the door. We were pretty far away from the elevator and could still hear every ding, every step, every conversation. Even if people were... More 

Was this review helpful? Yes 1
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear DOC2003, We appreciate your feedback regarding your recent stay with us, and are sorry to hear that you did not enjoy your visit. We thank you for your comments regarding the design and functionality of your loft, and will be sure to pass along your feedback to our brand team. We do hope you found our staff to be... More 

Augusta GA
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 19, 2015

We stayed two days in the "aloft" in Charlotte. At first, it appears to be a new concept of contemporary ideas. It looks great and it is a nice facility. Pool is indoor(nice) and fitness center is new and has good workout machines. On the down side, the rooms are small. Shower and bathroom area are tight if you have... More 

Was this review helpful? Yes 1
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear stod33, Thank you for staying with us during your recent trip to Charlotte, and thank you very much for providing us with your feedback. We are glad you enjoyed the amenities such as our indoor pool and fitness center. We appreciate your comments regarding our TV log, in addition to our AC units. For your next visit, we would... More 

USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

Every staff member we met was friendly, helpful, and just plain fun. Patrick checked us in. Sam made sure that our family group was near to each other on the same floor, Kaitlyn at XYZ was very helpful with meal and beverage selections, every housekeeper we met was friendly, just a great group of folks. We had an excellent meal... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear cordeliaUsa, Thank you so much for taking the time to share your recent experience. We are so excited that so many of our team members helped make your stay enjoyable. We pride ourselves on our customer service and we will be sure to pass along your feedback. More 

Atlantic City
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 16, 2015

It has been a mind and kiester numbing 10 hours in the car with only short breaks. When you arrive at the hotel and walk through the door, you know that the only thing that separates you from the bed is the front desk. Lucky for us that was Patrick and Sam who smoothly processed us in with efficientcy and... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear noblegl, We can’t imagine what a long 10 hour ride you had, but we are so pleased that Sam and Patrick welcomed you and made the check in process easy! They are valued team members and we will be sure to share your feedback. We are pleased that our style of rooms suited your needs. While we don’t want... More 

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