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Aloft Charlotte Ballantyne

#26 of 171 Hotels in Charlotte
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13139 Ballantyne Corporate Place, Charlotte, NC 28277
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Aloft Charlotte Ballantyne
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Aloft Charlotte Ballantyne
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241 reviews from our community

Traveler rating
    141
    68
    22
    7
    3
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65
37
25
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was so please with this hotel from the decor to the comfort of the room. It was home away from home. The staff was most welcome and I love the leisure ambiance that the hotel had to offer. I will be returning there again!

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Hi Toni, We are thrilled to be your home away from home! We appreciate your feedback, and are so happy to learn you enjoyed the service form our team, and that you found your loft to be comfortable. We look forward to seeing you again soon! More 

Darlington, South Carolina
Top Contributor
123 reviews 123 reviews
25 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and kids absolutely loved this hotel. The room is super fashionable and trendy. The indoor pool was rather small but warm and fun. There was even a game room for our teens. The breakfast was reasonably priced, and the dinner menu excellent----although the food was cooked away from the hotel and took a while to arrive (still, it... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear cisco289, We are so happy to hear that you and your family enjoyed your recent stay with us! We appreciate your feedback regarding our rooms, indoor pool, gaming area, and our food. We are excited to have been a part of your special weekend, and we hope you will return to visit us soon! More 

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here recently for 5 nights on business. The hotel is trendy, eco but not in your face. The amenities were good, clean and fresh looking hotel. The staff were great, aways helpful, remembering my name from checkin through the week. Breakfast is decent and good prices, and the bar has a friendly atmosphere. The rooms are not the... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear JoeGK, Thanks for staying with us during your recent trip to Charlotte! We are delighted you enjoyed the condition and layout of our property, the amenities offered, and that you found our team to be helpful. We do hope you will stay with us again when your travels bring you back to Charlotte. More 

Radford, Virginia
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great hotel! Our experience was wonderful starting at check in. The hotel staff is excellent and in my opinion go out of their way to be helpful and accommodating. Our room key quit working and the front desk person told us he would have come up and gotten our key (there is a phone in the hallway) to... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear twister, Thank you so much for taking the time so share your experience with us. We are excited to hear you chose to spend your holidays with us! It is great to know you were able to take advantage of some of the amenities we have to offer, even take a dip in our pool, Splash, in December! We... More 

Avondale, Pennsylvania
Top Contributor
102 reviews 102 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We wound up here after our flight was cancelled out of Charlotte but the hotel is a $55 Taxi ride from the airport. Note that the hotel does Not Bill itself as an airport hotel. Very helpful and friendly staff, light meal was available at 1AM as well as breakfast in the morning Functional and comfortable room. We're looking forward... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Steven B. Thank you for taking the time to share your recent experience. We are so glad that we were able to provide accommodations after a cancelled flight! We are pleased to hear that our staff helped make your stay memorable. We are excited to welcome you back soon! More 

Cincinnati, Ohio
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 21, 2015

Miserable day with flight delays and driving rental car in sleet. Staff was very friendly and a welcoming. Very contemporary room. Loved it. Liked that the comforter was not real heavy, actually slept covered up for a change. Starving. No restaurant but their bar serves finger food. Hummus was very good as was the Pepperoni flat bread/pizza. Best part...my car... More 

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Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear redd9063, We are so pleased to hear that our team helped ensure your long day ended well. It’s wonderful knowing you were able to enjoy a restful night all covered up! We pride ourselves on our customer service and are pleased you were able to catch our team in action. We look forward to welcoming you back soon, hopefully... More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 19, 2015

Had the pleasure of staying at this place with many other people who were attending the same wedding as us. Very nice rooms and very accommodating to a large group hanging out and partying and celebrating together.

Was this review helpful? Yes
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this review

Dear jolin2, We are pleased to hear that you were able to enjoy such exciting festivities at our property! It is important to us that you felt comfortable and accommodated, as we strive to make all guests feel at home. We hope to have the opportunity to have you back with us soon! More 

California
Top Contributor
81 reviews 81 reviews
45 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed January 29, 2015

It's clean and spacious. Nothing special to be noted. It's a room, the air/heat works well. They provide Bliss products that are no longer available for purchase through the actual Bliss line. There isn't anything in close proximity, you would need to get in your car to get to restaurants, though they aren't far. They do have a grab and... More 

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Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear travelinfull, We appreciate your taking the time to provide us with a review of your recent visit. We are glad you enjoyed the cleanliness and spaciousness of our hotel, in addition to the setup of the desk in your loft. We appreciate your feedback regarding our location, décor and functionality, and also the availability of our Bliss® products. The... More 

Gastonia, North Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

We had a great stay at the Aloft. The staff was very friendly. I was even handed an envelope upon arrival that had a breakfast coupon valued for $20.00 cause the lady knew it was our 20th anniversary!!! The room was very nice and clean. the view was suppose to be our the golf coarse but you really couldn't see... More 

Was this review helpful? Yes 1
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Dawn T, Thank you for choosing to stay with us over your Anniversary weekend! We appreciate your feedback, and are glad you found the staff to be helpful and your loft to be clean. We hope your travels will bring you our way again soon! More 

Top Contributor
51 reviews 51 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 12, 2015

This hotel is the exception to me not being a huge fan of aloft hotels. The ballentyne aloft is clean and well maintained with a very nice indoor pool and fitness area. The lobby area is comfortable and there are the usual amenities. What makes this property amazing is the staff! The staff go way above and beyond to treat... More 

Was this review helpful? Yes
Rebecca W, General Manager at Aloft Charlotte Ballantyne, responded to this review

Dear Buldog5470, Thank you very much for recently staying with us. We are so glad to hear you enjoyed your trip! We are very fortunate to have the team members that we do, so we will be sure to pass along your kind feedback regarding your experience with our staff throughout your stay. We hope you will return to visit... More 

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