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All 170 Charlotte hotels

The Ritz-Carlton, Charlotte

5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)
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The Ritz-Carlton, Charlotte
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Ranked #22 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 1 week ago
Scott S Charlotte, North Carolina
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345 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, Georgia
1 review
2 of 5 stars Reviewed 4 days ago NEW

We booked appointments this past weekend at the Ritz spa for a friend’s birthday. One of the appointments was changed to a tandem massage, as we had our friend’s mom coming in as a birthday surprise. It was confirmed with the front desk that this was a surprise and the mom’s phone number was left with the spa for any... More 

Was this review helpful? Yes 6
Charlotte, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My reservation was guaranteed for two double beds but when I checked in, their system said it was for a King only. They were sold out of double beds but Blair, without skipping a beat, was able to give me a second complimentary King room to accommodate us. Doing that saved our weekend plans and we greatly appreciate it!! The... More 

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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I live in Center City:I sometimes go buy chocolates at the Ritz lobby. Their chocolates are EXCELLENT. One night, to show off to some suburban friends, I swung by......three young boys with us, oldest 10. Chocolate bar was closed, but Amier came over and reopened for us. Amier is my favorite, and I appreciate he didn't let my friends' kids... More 

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New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

if you like luxury hotels with great service and great food and drink...then this is the place. Staff from the car valets to the General Manager went the extra mile as our trip got extended due to flight cancellations. Stayed at many RC over the years and this one is a step above!

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Boone, North Carolina
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a long time fan of Ritz Carlton Hotels and travel the world expensively to spoil myself! After staying in Aman, GHM, Jumeirah and other high luxury Hotels/Resorts around the world I can honestly say The Ritz Carlton Charlotte always blows my mind in excellence of service provided to the Guest! From the moment one arrives and the fantastic Jim... More 

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Montreal
Top Contributor
78 reviews 78 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at a few Ritz Carlton properties in the last rolling year and I continue to be very highly satisfied and impressed by the consistency in excellence of all aspects of the hotels. If there's a Ritz Carlton in the area we're almost certain to stay there. The Ritz in Charlotte may very well be the smallest; at 146... More 

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Shenandoah, Virginia
Top Contributor
114 reviews 114 reviews
69 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There was a time when the focus at Ritz-Carlton brand hotels was the guest. That philosophy is gone. This hotel embodies the old commitment to service that once was the Ritz-Carlton brand. There is a "make it happen" attitude and commitment from the staff that is amazing!

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Oakton, Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If money is no object then go ahead and stay here otherwise opt for a more wallet-friendly hotel in the area that is also more on the upscale side. Although the furnishings are beautiful and the bathrooms are lined with marble and granite, you'll pay for that experience with $5.00 bottled water in the room and $4.50 for a fountain... More 

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RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear SUZGG, Thank you for taking the time to share your experience with the TripAdvisor community. I was disappointed to learn that your vist did not meet your overall expectations. Your feedback is important to us and I would welcome the opportunity to further discuss this with you. I can be reached at 704-549-4199 and look forward to speaking with... More 

Lynchburg, Virginia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Ritz for New Years Eve and had a great time. Thought the service was excellent and enjoyed speaking with some of the staff. I had concert tickets and Siede helped me print them out online upfront. Great help! Food was good, and the drinks at the bar were excellent. I am a fan of any hotel that... More 

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Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is part of the new line of Ritz-Carltons being opened up, and I have to say it hits the mark spot on. The hotel is very elegant and luxuries while staying modern and stylish with a more dimly lit ambiance. The lobby is beautiful, the bars (including a great wine bar), restaurants, and facilities are top notch, and... More 

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Family Hotel in Charlotte
#19 Business Hotel in Charlotte

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