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All 170 Charlotte hotels

The Ritz-Carlton, Charlotte

5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)
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The Ritz-Carlton, Charlotte
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88%
Ranked #16 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 6 days ago
Patty B Dallas, Texas
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303 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Dallas, Texas
Top Contributor
61 reviews 61 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am happy to say that my confidence has been restored with Ritz Carlton. After my dismal stay in Boston I almost cancelled my stay in Charlotte. I am so glad I didn't. We originally booked our stay through A/E (Platnium) Fine Hotels back in Oct. For some reason we could not get all the days we wanted and were... More

Was this review helpful? Yes 2
North, South Carolina
Contributor
19 reviews 19 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Went for a special occasion and was put in a noisy room directly across from the Epicentre. It was noisy until at least 2am. Room was nice and the bed was very comfortable. The bathroom was exceptional, roomy and well appointed. The bathtub fills in an instant. The gym is fantastic. Great views of the city and it has everything... More

Was this review helpful? Yes 1
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear familylady99, Thank you for sharing your recent experience with the TripAdvisor community! Your feedback is extremely valuable and I would welcome the opportunity to further discuss your recent visit. Please feel free to contact me at (704) 549-4199 when your time permits. I look forward to speaking with you. Sincerely, David Rothwell General Manager More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in took considerably longer than I traditionally experience but champagne given in the lobby eased the sting. The staff at the front desk are excellent - we had a great experience at both check in and check-out. The process just seems to take an excessive amount of time. For the most part, the room wasn't that much different than... More

Was this review helpful? Yes 1
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Micmac09, Thank you for taking the time to write a review. I was very disappointed to learn that your overall stay did not meet your expectations, despite the positive experiences you mentioned. I would be delighted to further discuss this should your time permit. I can be best reached at (704) 549-4199. Sincerely, David Rothwell General Manager More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were quite pleased with the Ritz Carlton - Charlotte. Since TA has no 4.5 rating and this hotel obviously blew a 4 out of the water, a gladly given 5 the RC-Charlotte will get. Par for the course in terms of the Ritz standard accommodations but we were surprised to walk into a full fledged bar vibe scene in... More

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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I checked into the Ritz for a staycation as we live close by in Charlotte. The Ritz never fails to make you feel special. Our room was ready ahead of schedule, room service was prompt, housekeeping helped us with all of our requests. I would also recommend relaxing in the rooftop pool and taking advantage of the... More

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RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Amanda C, Thank you for sharing your recent experience with the TripAdvisor Community! I enjoy reading reviews such as yours and will share details of your memorable visit with our Ladies and Gentlemen. We look forward to welcoming you back again for a staycation! Sincerely, David Rothwell General Manager More

Barrie, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Executive Suite was a great room and we had such wonderful service from all of the staff. They assisted with reservations and offered suggestions on dining choices. Anthony went out of his way to obtain the perfect restaurant for our Saturday night birthday meal. The spa was amazing and we had a great time. Wish we could have stayed... More

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Senior Contributor
30 reviews 30 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for downtown, and if you're going to a concert at nc music factory, just a short cab ride away. Service was fantastic and the rooms were very nice. We had no problem with outside noise and the blackout curtains defy the sun to get through. The hotel is in great condition and appointed well in room and out.... More

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Charlotte, North Carolina
Top Contributor
65 reviews 65 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is new and is still the Ritz but not the best breakfast which is what I love about other Ritz properties. The location is nice but it doesn't wow me in any way at all. I want to write a great review here but I just can't. I will continue to use this hotel but that is only because... More

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RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Joe J, Thank you for sharing your feedback with the TripAdvisor community. I was disappointed to learn that your breakfast experience did not meet your expectations and will share this with our culinary team. I hope to have the pleasure of meeting you personally upon your future visits to the property. Sincerely, David Rothwell General Manager More

Charlotte, North Carolina
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I got a greatly reduced rate for a Friday night stay so we decided to try it out since neither of us had previously stayed in a Ritz. We live in Charlotte so it was a quick stay and we didn't take advantage of the amenities so I can't comment on them. However the room was very... More

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Haw River, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Our family stayed at the Ritz for the Liverpool vs AC Milan game. The hotel was packed with soccer fans and the hotel staff did an amazing job getting everyone checked in quickly. The free ice cream in the lobby was certainly a plus while we waited. Our room was beautiful, especially the bathroom. The rooftop pool was certainly a... More

Was this review helpful? Yes
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Gumfamily, Thank you for taking the time to write such a lovely review! We appreciate your kind words and look forward to welcoming you back to the hotel during your next visit to Charlotte. Sincerely, David Rothwell More

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Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
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Also Known As:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Charlotte #4 Green Hotel in Charlotte #6 Family Hotel in Charlotte #16 Luxury Hotel in Charlotte #27 Business Hotel in Charlotte
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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