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All 170 Charlotte hotels

The Ritz-Carlton, Charlotte

5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)
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Ranked #12 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
keepingitreal_10 New York
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310 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our stay at the Ritz Carlton was interesting. Upon arrival I asked if we had a room on the higher floor since that is what I requested when I made the reservation in order to avoid noise from the street. The woman behind the desk said she would work on it. When our room was ready I was told we... More

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15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great accommodations during a business trip. The room features smart design; great attention to detail; attentive staff; luxurious finishes. The lobby is very classy, and a good place to meet. The restaurant offerings are top notch. The steak house was very good. Highly recommend it.

Was this review helpful? Yes 1
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

Like that hotel very welcome staff, good location close to all I need buildings. Bank of America building right across the street, excellent night entertainment place in front of hotel called Epicenter

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Charlotte, North Carolina
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

I stayed here for one night at the honeymoon suite after my wedding. What can I say, the room was unreal; granted it was a suite. Two bathrooms, one large sitting room, one large bedroom, and two bathrooms one of them with a tub and the screen embedded in the mirror. You cannot beat the location, right in the heart... More

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

Enjoyed a great extended weekend getaway for Labor Day. Staff was very attentive and professional. The room was very clean and kept in the standard of the hotel. Received great restaurant recommendations for the weekend. Great location across from the Epicenter and our room was away from the noise which is highly recommended. Will definitely stay again!

Was this review helpful? Yes 1
Long Beach, California
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 2, 2014

we stayed here for a few nights. there is really nothing to say negative about the ritz. always have great experiences. excellent service and food. great accommodation and amenities. perfect rooms whether you here for business or pleasure or both.

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Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
51 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 2, 2014

The Charlotte Ritz Carlton is located very centrally in downtown with easy walking access to lots of restaurants, museums and sports venues. In addition, it is perfectly located for any and all business related activities without the need for cabs or rental cars. The front staff is great. Very efficient and willing to provide any local information and services you... More

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Dallas, Texas
Top Contributor
92 reviews 92 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 27, 2014

I am happy to say that my confidence has been restored with Ritz Carlton. After my dismal stay in Boston I almost cancelled my stay in Charlotte. I am so glad I didn't. We originally booked our stay through A/E (Platnium) Fine Hotels back in Oct. For some reason we could not get all the days we wanted and were... More

Was this review helpful? Yes 2
North, South Carolina
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 27, 2014

Went for a special occasion and was put in a noisy room directly across from the Epicentre. It was noisy until at least 2am. Room was nice and the bed was very comfortable. The bathroom was exceptional, roomy and well appointed. The bathtub fills in an instant. The gym is fantastic. Great views of the city and it has everything... More

Was this review helpful? Yes 1
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear familylady99, Thank you for sharing your recent experience with the TripAdvisor community! Your feedback is extremely valuable and I would welcome the opportunity to further discuss your recent visit. Please feel free to contact me at (704) 549-4199 when your time permits. I look forward to speaking with you. Sincerely, David Rothwell General Manager More

Atlanta, Georgia
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2014

Check in took considerably longer than I traditionally experience but champagne given in the lobby eased the sting. The staff at the front desk are excellent - we had a great experience at both check in and check-out. The process just seems to take an excessive amount of time. For the most part, the room wasn't that much different than... More

Was this review helpful? Yes 2
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Micmac09, Thank you for taking the time to write a review. I was very disappointed to learn that your overall stay did not meet your expectations, despite the positive experiences you mentioned. I would be delighted to further discuss this should your time permit. I can be best reached at (704) 549-4199. Sincerely, David Rothwell General Manager More

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Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte

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