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All 170 Charlotte hotels

The Ritz-Carlton, Charlotte

5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)
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The Ritz-Carlton, Charlotte
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88%
Ranked #14 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
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308 reviews from our community

Traveler rating
    220
    55
    15
    10
    8
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45
116
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Charlotte
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Like that hotel very welcome staff, good location close to all I need buildings. Bank of America building right across the street, excellent night entertainment place in front of hotel called Epicenter

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Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for one night at the honeymoon suite after my wedding. What can I say, the room was unreal; granted it was a suite. Two bathrooms, one large sitting room, one large bedroom, and two bathrooms one of them with a tub and the screen embedded in the mirror. You cannot beat the location, right in the heart... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed a great extended weekend getaway for Labor Day. Staff was very attentive and professional. The room was very clean and kept in the standard of the hotel. Received great restaurant recommendations for the weekend. Great location across from the Epicenter and our room was away from the noise which is highly recommended. Will definitely stay again!

Was this review helpful? Yes 1
Long Beach, California
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed here for a few nights. there is really nothing to say negative about the ritz. always have great experiences. excellent service and food. great accommodation and amenities. perfect rooms whether you here for business or pleasure or both.

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Charlotte, North Carolina
Top Contributor
51 reviews 51 reviews
49 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Charlotte Ritz Carlton is located very centrally in downtown with easy walking access to lots of restaurants, museums and sports venues. In addition, it is perfectly located for any and all business related activities without the need for cabs or rental cars. The front staff is great. Very efficient and willing to provide any local information and services you... More

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Dallas, Texas
Top Contributor
80 reviews 80 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am happy to say that my confidence has been restored with Ritz Carlton. After my dismal stay in Boston I almost cancelled my stay in Charlotte. I am so glad I didn't. We originally booked our stay through A/E (Platnium) Fine Hotels back in Oct. For some reason we could not get all the days we wanted and were... More

Was this review helpful? Yes 2
North, South Carolina
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Went for a special occasion and was put in a noisy room directly across from the Epicentre. It was noisy until at least 2am. Room was nice and the bed was very comfortable. The bathroom was exceptional, roomy and well appointed. The bathtub fills in an instant. The gym is fantastic. Great views of the city and it has everything... More

Was this review helpful? Yes 1
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear familylady99, Thank you for sharing your recent experience with the TripAdvisor community! Your feedback is extremely valuable and I would welcome the opportunity to further discuss your recent visit. Please feel free to contact me at (704) 549-4199 when your time permits. I look forward to speaking with you. Sincerely, David Rothwell General Manager More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check in took considerably longer than I traditionally experience but champagne given in the lobby eased the sting. The staff at the front desk are excellent - we had a great experience at both check in and check-out. The process just seems to take an excessive amount of time. For the most part, the room wasn't that much different than... More

Was this review helpful? Yes 2
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Micmac09, Thank you for taking the time to write a review. I was very disappointed to learn that your overall stay did not meet your expectations, despite the positive experiences you mentioned. I would be delighted to further discuss this should your time permit. I can be best reached at (704) 549-4199. Sincerely, David Rothwell General Manager More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were quite pleased with the Ritz Carlton - Charlotte. Since TA has no 4.5 rating and this hotel obviously blew a 4 out of the water, a gladly given 5 the RC-Charlotte will get. Par for the course in terms of the Ritz standard accommodations but we were surprised to walk into a full fledged bar vibe scene in... More

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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I checked into the Ritz for a staycation as we live close by in Charlotte. The Ritz never fails to make you feel special. Our room was ready ahead of schedule, room service was prompt, housekeeping helped us with all of our requests. I would also recommend relaxing in the rooftop pool and taking advantage of the... More

Was this review helpful? Yes
RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear Amanda C, Thank you for sharing your recent experience with the TripAdvisor Community! I enjoy reading reviews such as yours and will share details of your memorable visit with our Ladies and Gentlemen. We look forward to welcoming you back again for a staycation! Sincerely, David Rothwell General Manager More

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Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte

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