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The Ritz-Carlton, Charlotte

#18 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
5.0 of 5
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201 East Trade Street, Charlotte, NC 28202
Special Offer
Complimentary Breakfast
The Ritz-Carlton, Charlotte
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Ranked #18 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
mom2andie Grand Cayman
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Grand Cayman
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here on a quick layover. We were really impressed with the welcome we received from the staff. We were very tired from a long overseas flight and were looking for a quiet but nice place to have a drink and relax. The person that checked us in mentioned that they had recently opened "the Punch Room" on the... More 

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Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Never. And the Ritz in Charlotte meets the Ritz standard of excellence in every way. From the moment I walked in to the moment I checked out it was a five star experience all the way - from service to the excellent condition of the property. From lobby to room everything was clean, quality, and tastefully appointed. Lots of dark... More 

Was this review helpful? Yes 1
Lexington, NC
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was everything you'd expect from the ritz...beautiful hotel, modern decor, great entertainment and bar, very nice, spacious rooms, comfortable beds, modern, well acquainted bathrooms and excellent service. Did not disappoint.

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Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Let’s just say I was very disappointed that I wasted 50,000 points on a room that was not very clean! I was attending a concert at the Time Warner Cable Arena on Saturday night so decided to treat my boys to a night in what I thought was a LUXURY HOTEL! We’ve stayed right down the street at the Marriott... More 

Was this review helpful? Yes 4
Sarasota, Florida, USA
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was absolutely amazing! The amenities in the suite made the stay just the more comfortable. The hotel staff was very attentive and the downstairs bar and restaurant were great! I especially enjoyed Bar Cocoa and its delectable treats. I would definitely stay here again.

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Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service was amazing, staff greeted us by name on several different occasions. The suite was awesome, I wish we had been on a higher floor with better views of the city. The Spa was excellent, very clean, very professional, very nice amenities. We had massages Friday, and spent most of our trip just relaxing in and around the hotel.... More 

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Charlotte, North Carolina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My last stay at the hotel was for business, but I have stayed with my wife for a nice weekend away. This hotel nails the service expected at 5 star. The rooms great. The standard rooms are well appointed and a good size. The bathrooms have dual sinks, a separate shower and bathtub. The suites are nice, but I'm not... More 

Was this review helpful? Yes 1
New Orleans, Louisiana
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were here for a conference. The hotel staff was outstanding and really when above and beyond expectation. The service throughout the property was great. The room was large and clean. The bathroom was very nice. Great lounge on the higher level floor and also great lobby bar. Would highly recommend.

Was this review helpful? Yes 1
Hudson, Ohio
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 18, 2015

The Charlotte Ritz is a wonderful oasis in the middle of UpTown. You will need to choose carefully between the City Side (loud and crazy if you want to sleep) and the Garden side (much quieter but still a little noisy). The staff make up for any inconvenience! William in the early mornings and Mark in the afternoons looks after... More 

Was this review helpful? Yes 1
NSW
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 14, 2015

Last time we visited the Ritz Carlton Charlotte, it was a Saturday night. We didn't get a wink of sleep because of the Epicenter - yes, it was that loud! This time we were there on a Monday night and it was a much better experience. The staff were great - Michael looked after our bags and was fantastic. The... More 

Was this review helpful? Yes 2
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