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The Ritz-Carlton, Charlotte

#17 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
5.0 of 5
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Hotel packages
201 E. Trade St, Charlotte, NC 28211
Special Offer
Complimentary Breakfast
The Ritz-Carlton, Charlotte
Best prices for: 1 room 1 guest
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Ranked #17 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
NOTL21 Hudson, Ohio
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364 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hudson, Ohio
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Charlotte Ritz is a wonderful oasis in the middle of UpTown. You will need to choose carefully between the City Side (loud and crazy if you want to sleep) and the Garden side (much quieter but still a little noisy). The staff make up for any inconvenience! William in the early mornings and Mark in the afternoons looks after... More 

Was this review helpful? Yes 1
NSW
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last time we visited the Ritz Carlton Charlotte, it was a Saturday night. We didn't get a wink of sleep because of the Epicenter - yes, it was that loud! This time we were there on a Monday night and it was a much better experience. The staff were great - Michael looked after our bags and was fantastic. The... More 

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Florida City, Florida
Level Contributor
118 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This Ritz Carlton is in line with what you expect for a Ritz. The rooms are up to date, clean, comfortable and spacious. We were upgraded to an exec suite which has 1.5 baths. The bed is very comfortable, coffee maker, liquor and refrigerator in room with reasonable mini bar fees. The front desk and valet were all pleasant, the... More 

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Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My family recently stayed at this Ritz in May 2015. Having stayed in several RC properties this past year, I can say that the Charlotte location was a delight. The hotel features a modern and fresh design. The lobby area was welcoming and the staff seemed to always something interesting going on whether it was a complimentary dessert tasting station... More 

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Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 23, 2015

This is one of the best hotels: beautiful, exceptional customer service, first class spa and great food at BLT restaurant. There was live music when we had brunch on Sunday. Pool and spa has everything you need: nice amenities and hair products that you may need, one of the best spas I have ever been too, and I am spoiled... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 13, 2015

My wife and I stayed there for a weekend getaway. We were greeted by a young man named Mark at the front desk who was simply the most gracious and helpful imaginable. After a long day and flight he anticipated our every need. What a wonderful ambassador for the Ritz folks!! The food at BLT was awesome, by the way.... More 

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Madison, Wisconsin
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 23, 2015

Just back from a four day stay at the hotel and it was great. Newer hotel with large rooms. The desk in the room was very large and appreciated for the project I was working on while in Charlotte. The bathroom was very spacious with a great tub that filled quickly. The pool area was beautiful and had live plant... More 

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Richmond, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

My wife and I went there for a conference for 4 days. We have been to Ritz Carltons before, and they are always nice. However, this one was outstanding. Every employee we ran across was friendly and helpful, and seemed very genuine. The room was immaculate, and the bathrooms were the nicest of anywhere we have ever stayed. From the... More 

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Columbia SC
Level Contributor
90 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed April 20, 2015

With each visit, this hotel makes me fall more in love with the Ritz-Carlton brand and its attention to customer service. My interaction with every employee was exceptional. I owe a special thanks to Blair for treating me like a VIP and setting us up in a gorgeous parlor suite that had a living room area with a half bath... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 18, 2015

I am in Charlotte frequently for work and this is, hands down, the best hotel in the city. The staff is top notch, the beds are so comfortable, the fitness center is fully stocked and clean, and the bar and restaurant are yummy. Highly recommend!

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