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All 170 Charlotte hotels

The Ritz-Carlton, Charlotte

5.0 of 5 Hotel   |   201 E. Trade St, Charlotte, NC 28211 (First Ward)
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The Ritz-Carlton, Charlotte
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Ranked #13 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
tferro88 oxford, pennsylvania
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325 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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oxford, pennsylvania
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed my first stay at the Ritz, located in Uptown Charlotte. The location is ideal for getting around the business district, as well as the restaurants and entertainment venues. The staff is well trained and personable, and at all points appeared eager to make sure the stay went very well. There are several high-end restaurants - have lunch at... More 

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Charlotte, North Carolina
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

great low key Jazz in the lounge area in the evening on weekends in December - valet parking, hustle bustle of downtown, gorgeous decorations, small and large tables, nice service - even lobby piano music if you arrive early - very Christmassy!

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Grande Prairie, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in the Ritz Carlton in Charlotte for business in October 2014. Everything about the hotel was fantastic. We were greeted upon check-in as valued guests, and the staff all went above and beyond to ensure we were comfortable and well taken care of. We felt incredibly spoiled and joked that we have now been ruined... More 

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Travelers Rest, South Carolina
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night to go to the panthers football game. Suite was on the front but never heard any noise. Great service and large clean room. The only thing they should work on is the breakfast selection. Was very disappointed that I was not given the higher floor I asked for at check in was not invited to the... More 

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Coppell, Texas, United States
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Exlemplifies the greatness of Ritz Carlton. Top quality staff, rooms, amenities. Restaurant and bar areas are top notch. On-site National Car rental a plus. Great fitness facility. Central business district location and near professional arenas.

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Bloomfield Hills, Michigan
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there last week for two nights on the Stay and Play package that included $50 food credit, wi-fi, and valet parking. At check-in, I was immediately upgraded to a suite without even asking. Nice touch!! In fact, we wondered how we would have managed without a suite. We were on the 10th floor with wonderful views of the... More 

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

Had it not been for the two very disappointing and frustrating experiences I am going to explain below, I would have given this hotel a great review. My fiance and I were excited to stay here in celebration of our engagement, and we did enjoy the champage at check-in, reception at Urban Sip and dinner at BLT. When I called... More 

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RCCharlotte, General Manager at The Ritz-Carlton, Charlotte, responded to this review

Dear JLSBOA, Thank you for taking the time to leave your comment. I am sorry to hear that your experience did not meet your expectations for your engagement celebration. Your feedback is extremely important to us and thank you for bringing to my attention your concerns. Sincerely, David Rothwell More 

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 11, 2014

I decided to spend one night at the Ritz in Charlotte to celebrate my birthday this year. From the time we arrived until we had to leave everything was perfect. This property takes customer service to new levels from the time you arrive and are greeted by the parking valet. We arrived in time to attend the managers reception in... More 

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Dallas, Texas
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 7, 2014

If you are still complaining about noise, cold room service food, slow service....stop complaining and take a good look at yourself!!!!!!!!!!!! Have visited almost every Ritz Carlton in the U.S. and this hotel is amazing!! Suites are beautiful, staff is extremely friendly and service is great! Only complaint is that BLT is ridiculously over priced. Other than that- this Ritz... More 

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Charlotte, North Carolina
Top Contributor
114 reviews 114 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 6, 2014

I really like this hotel. This is my second stay. The first was a year ago. The hotel is smaller than other Ritz properties I have been in and I really like it. The staff was really accommodating. We were placed in a suite on the 7th floor and it was quite large. The room had an entryway with a... More 

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Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E. Trade St, Charlotte, NC 28211
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#8 Romantic Hotel in Charlotte
#9 Family Hotel in Charlotte
#22 Business Hotel in Charlotte

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