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All 170 Charlotte hotels

SpringHill Suites Charlotte Ballantyne

3.0 of 5 Hotel   |   12325 Johnston Rd, Charlotte, NC 28277
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Ranked #42 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Ken K Riceville
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120 reviews from our community

Traveler rating
    52
    51
    12
    5
    0
See reviews for
52
10
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Riceville
Top Contributor
90 reviews 90 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Springhill Suite is a very nice place to stay with modern rooms that are very spacious with all the amenities you will ever need on a business trip. The staff is friendly and professional the location is in a very upscale area close to great shopping and restaurants. If your in this area for business or pleasure I would... More 

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Ken K, I would like to thank you for posting a review via the Trip Advisor web site. We really appreciate your kind words. If you are ever in the area again please don't hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams General Manager More 

Akron, Ohio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

This was our 2nd visit to this hotel. Both times we stayed 2 nights. Very clean spacious rooms, I love the separate toilet & shower room. comfortable beds, friendly check-in, great free breakfast, easy parking and beautiful lobby. We will definitely stay again.

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Sandershv, Thank you for taking the time out of your schedule to provide us with feedback via the Trip Advisor website. I was very pleased to hear that you had an enjoyable stay with us. We pride ourselves on clean rooms, comfortable enviornments, and curteous service to each and every guest. If you are ever in the area again,... More 

Greenwood, South Carolina
Senior Contributor
32 reviews 32 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 7, 2014

I was pleasantly surprised by the modern decor, on the lobby area, as well as our room. And Our room was pretty spacious. The hotel overall was very clean and well kept. And the buffet breakfast was decent, including eggs and sausage or ham. I'd be happy to stay here again.

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Exaavb, Thank you for taking the time to contribute to the Trip Advisor Website. Thank you for your kind words about our property and if you are ever in the area again please don't hesitate to call so that we can take care of your travel accomodations. Kindest Regards Tyrekus Williams General Manager More 

Greenwood, South Carolina
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 2, 2014

We were in room 418 for two nights during Thanksgiving holiday. This place has it all!! Very nice room, great wifi, good lighting, comfortable beds, plenty pillows, spotlessly clean, friendly check-in, great free breakfast (omelet, asst. breads, cereals, waffles,etc), wide hallways, attractive decor, easy parking, speedy, big elevators, helpful staff that smiles as if they enjoy working there...I could go... More 

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear MiMi5641, Thank you for taking the time to complete a Trip Advisor review for our hotel. We really appreciate the kind words and the great feedback that you rendered. We pride ourselves on having a clean facility along with great customer service. I see that you will be back this weekend. Thank you so much for your loyalty. We... More 

Etowah, North Carolina
Top Contributor
86 reviews 86 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is one of my favorite hotels. The rooms have a relaxed ambiance created by soft indirect lighting and cool green colors, The lobby is spacious and bright. I like the generous breakfast bar and the proximity of the hotel to Ballantyne shopping. The staff are friendly and the busimess center has 2 PCs and a shared printer. The exewrcixe... More 

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear GUV11, Thank you for taking the time out of your busy schedule to render a review via the trip advisor website. We value your opinion and take great pride in being one of the Ballantyne area's top hotels. I have shared your feedback with our staff members so that they can continue to deliver great service to all of... More 

Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 11, 2014

Rooms have a very good size and nice lay-out, with an small kitchen area and office, separated from the bedroom. Very clean room and comfortable bed. The free breakfast is good with good choices of food and drinks. All staff is helpful and friendly. This is a good place for stay when in Ballantyne.

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Eduard058, Thank you for rendering your feedback via the trip advisor website. We really appreciate your kind words. I have relayed your feedback to our management team here as well. Thanks again. Tyrekus Williams General Manager More 

South Carolina
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

This was my first time staying in a SpringHill Suites. The building appeared pretty new and is a contemporary design. Check in was a little slow...not sure why, as it was a non crowded Friday afternoon. The room was a good size and seemed pretty clean. I am very picky about cleanliness and always take my Lysol wipes and spray... More 

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear LifeofRiley00, Thank you for your feedback of your stay rendered on the Tripadvisor website. We really appreciate it. I have taken the time to inform my housekeeping staff and managers about your issues that you experienced with your room. All of our rooms go through a thorough check before you check in typically and I feel that we may... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2014

I have stayed at this hotel many times in the past, but haven't been here for a year or so. Check-in was quick and easy on a Sunday night. Rooms are showing wear. I found the desk area, couch and carpet all to be very worn. Tables near sofa were dirty - looked like theyhadn't been cleaned for several stays... More 

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Jennifer C, Thank you for taking the time to render your feedback of our property through the Tripadvisor website. All feedback is taken seriously. I have addressed your issues with our maintenance team to insure each guest has a maintenance free stay. Your patronage is very much appreciated. Kindest Regards More 

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 15, 2014

It seems to be a trend at many hotels to spray fragrance everywhere. We've all been around people that think if a little perfume is good, more must be better. I can get away from them. I can't avoid my hotel's halls, lobby, and my room. When that much fragrance is everywhere, I have to wonder what smell they're trying... More 

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear HowardKeziah, Thank you for your feedback that you rendered via the TripAdvisor website. All feedback is appreciated. I have addressed your issues with my staff and also my managers as well. We strive to keep a clean and fresh property at all times. I am sorry that the chemicals we use to clean our property made it seem that... More 

Raleigh, North Carolina
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 14, 2014

My family of six stayed here this summer while visiting Carowinds. We were amazed by the contemporary design and layout of the hotel as well as our room. Definitely not common with other hotels we've stayed in and a really warm atmosphere. The staff was very pleasant and attentive. The beds and sofa bed were comfortable for everyone, and most... More 

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear LPShareTube, Thank you so much for your TripAdvisor feedback. We really appreiciate the positive feedback and have shared it with the staff as well. Whenever you are in the charlotte area again please don't hesitate to call us for you lodging needs. Kindest Regards Tyrekus Williams General Manager More 

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Additional Information about SpringHill Suites Charlotte Ballantyne

Address: 12325 Johnston Rd, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne 3*
Number of rooms: 135
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#32 Family Hotel in Charlotte
#47 Business Hotel in Charlotte

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