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SpringHill Suites Charlotte Ballantyne

#39 of 171 Hotels in Charlotte
Certificate of Excellence
3.0 of 5
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12325 Johnston Rd, Charlotte, NC 28277
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SpringHill Suites Charlotte Ballantyne
Best prices for: 1 room 1 guest
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Ranked #39 of 171 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Lori D
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123 reviews from our community

Traveler rating
    54
    52
    12
    5
    0
See reviews for
54
10
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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1 review
4 of 5 stars Reviewed 1 week ago

This suite fit my family of 5 with a great price. Room was clean and beds were very comfortable. It is located in a great area with places to eat in walking distance. Easy to get on and off interstates too.

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Columbia, South Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed at his hotel Saturday night of CIAA weekend. I was not here for CIAA and was not aware of how busy the hotel would be. Ramona was by herself and rocking it. She was multitasking well while the phones were ringing off the hook and a huge line in front of her. She was a pleasure to deal... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In town for a hockey tournament President's Day weekend. Clean modern rooms with comfortable beds. Room came with refrigerator and microwave. Hotel staff was friendly and helpful even with a hotel full of kids going every direction. The day manager and night manager, Brian, were always there to answer questions and help in any way. Brian had coffee and food... More 

Was this review helpful? Yes 2
Riceville
Top Contributor
114 reviews 114 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 27, 2015

The Springhill Suite is a very nice place to stay with modern rooms that are very spacious with all the amenities you will ever need on a business trip. The staff is friendly and professional the location is in a very upscale area close to great shopping and restaurants. If your in this area for business or pleasure I would... More 

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TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Ken K, I would like to thank you for posting a review via the Trip Advisor web site. We really appreciate your kind words. If you are ever in the area again please don't hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams General Manager More 

Akron, Ohio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

This was our 2nd visit to this hotel. Both times we stayed 2 nights. Very clean spacious rooms, I love the separate toilet & shower room. comfortable beds, friendly check-in, great free breakfast, easy parking and beautiful lobby. We will definitely stay again.

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Sandershv, Thank you for taking the time out of your schedule to provide us with feedback via the Trip Advisor website. I was very pleased to hear that you had an enjoyable stay with us. We pride ourselves on clean rooms, comfortable enviornments, and curteous service to each and every guest. If you are ever in the area again,... More 

Greenwood, South Carolina
Senior Contributor
38 reviews 38 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2014

I was pleasantly surprised by the modern decor, on the lobby area, as well as our room. And Our room was pretty spacious. The hotel overall was very clean and well kept. And the buffet breakfast was decent, including eggs and sausage or ham. I'd be happy to stay here again.

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Exaavb, Thank you for taking the time to contribute to the Trip Advisor Website. Thank you for your kind words about our property and if you are ever in the area again please don't hesitate to call so that we can take care of your travel accomodations. Kindest Regards Tyrekus Williams General Manager More 

Greenwood, South Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 2, 2014

We were in room 418 for two nights during Thanksgiving holiday. This place has it all!! Very nice room, great wifi, good lighting, comfortable beds, plenty pillows, spotlessly clean, friendly check-in, great free breakfast (omelet, asst. breads, cereals, waffles,etc), wide hallways, attractive decor, easy parking, speedy, big elevators, helpful staff that smiles as if they enjoy working there...I could go... More 

Was this review helpful? Yes 2
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear MiMi5641, Thank you for taking the time to complete a Trip Advisor review for our hotel. We really appreciate the kind words and the great feedback that you rendered. We pride ourselves on having a clean facility along with great customer service. I see that you will be back this weekend. Thank you so much for your loyalty. We... More 

Etowah, North Carolina
Top Contributor
99 reviews 99 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 29, 2014

This is one of my favorite hotels. The rooms have a relaxed ambiance created by soft indirect lighting and cool green colors, The lobby is spacious and bright. I like the generous breakfast bar and the proximity of the hotel to Ballantyne shopping. The staff are friendly and the busimess center has 2 PCs and a shared printer. The exewrcixe... More 

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TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear GUV11, Thank you for taking the time out of your busy schedule to render a review via the trip advisor website. We value your opinion and take great pride in being one of the Ballantyne area's top hotels. I have shared your feedback with our staff members so that they can continue to deliver great service to all of... More 

Sao Paulo, SP
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

Rooms have a very good size and nice lay-out, with an small kitchen area and office, separated from the bedroom. Very clean room and comfortable bed. The free breakfast is good with good choices of food and drinks. All staff is helpful and friendly. This is a good place for stay when in Ballantyne.

Was this review helpful? Yes
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear Eduard058, Thank you for rendering your feedback via the trip advisor website. We really appreciate your kind words. I have relayed your feedback to our management team here as well. Thanks again. Tyrekus Williams General Manager More 

South Carolina
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

This was my first time staying in a SpringHill Suites. The building appeared pretty new and is a contemporary design. Check in was a little slow...not sure why, as it was a non crowded Friday afternoon. The room was a good size and seemed pretty clean. I am very picky about cleanliness and always take my Lysol wipes and spray... More 

Was this review helpful? Yes 1
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne, responded to this review

Dear LifeofRiley00, Thank you for your feedback of your stay rendered on the Tripadvisor website. We really appreciate it. I have taken the time to inform my housekeeping staff and managers about your issues that you experienced with your room. All of our rooms go through a thorough check before you check in typically and I feel that we may... More 

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