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Hampton Inn and Suites Charlotte Airport

#32 of 171 Hotels in Charlotte
Certificate of Excellence
2.5 of 5
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2731 Little Rock Road, Charlotte, NC 28214
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1 room 1 guest
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Hampton Inn and Suites Charlotte Airport
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558 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lucca, Italy
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is not a hotel....this is a service palace. The front desk folks, especially Chantay, were amazing. Their kindness, their willingness to not go the extra mile, but the extra 10 miles.....was so very, very rare. Do yourself a favour....stay here. I also saw Stefan on the front desk phone around until he found a room for a young man.... More 

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Bremerton, Washington
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My trip to NC was very short with plans to return home to Washington to the next day. I needed a hotel that provided a shuttle to and from the airport and was very comfortable. I hit the jackpot on this Hampton. I called for the shuttle and it arrived within 10 minutes. When I arrived at the hotel I... More 

Review collected in partnership with Hampton

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Charleston SC
Level Contributor
204 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed twice in the Hampton before leaving and after our return from a several week trip abroad. I like their online room selection and confirmation process. The hotel was very quiet, clean and a fair breakfast. The hotel shuttle works fine, but you do need to call them from the airport for a pick up. They do not have... More 

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Menomonee Falls, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff went way above & beyond to help me ship back my goods after a business presentation. Shout out to Stefan for help me! He called UPS and made sure everything got back to the office in great shape.

Review collected in partnership with Hampton

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Thomasville, North Carolina
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Absolutely a great place to stay. Shawntay at the front desk was fantastic , I repeat fanstastic😃😃Excellent room, quiet and very close to airport. Would stay here again for sure. The room was very clean, no odors, quiet air condition. Shawntay gave us a to go breakfast bag because our flight left too early for the free complimentary breakfast.

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Altamont, United States
1 review
5 of 5 stars Reviewed 1 week ago

Had a great experience even though we were "stranded" due to a cancelled flight home from our vacation. They were nice enough to let us hang out in the lobby since checkout was at noon and our rescheduled flight home wasn't until 10:30pm!

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and their evening snacks that consisted of meatballs, cheese, crackers, chips and salsa and veggies was absolutely great. I would recommend anyone visiting the Charlotte area to stay here. Enjoyed my stay!!!!

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Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I've never been more disappointed in a hotel stay in my life. I flew from Chicago to Charlotte for work. I was going to be working nights in Charlotte for a few nights. Since my plane wasn't going to land until 7 PM and I was going to go straight to work, I called ahead to inform the front desk... More 

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear MaddenM4386, I am truly sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Please take a moment to follow up with the email that I sent to you. Thank you for... More 

Charlotte, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is pathetic and their staff is incompetent. Although I called ahead and warned them that I was going to be checking in late, the front desk proceeded to give my room away on 2 separate occasions. When I finally checked in, they had no room for me and I was given a room across the street at the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Martin M, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay. Thank you for your... More 

San Antonio, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were stuck in NC unexpectedly and had to find a place in a new city without any guidance. Using trip advisor we found this location and called ASAP. This hotel was friendly, inexpensive, clean and offered a great nights stay. Thank you to all!

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