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All 168 Charlotte hotels

Hampton Inn and Suites Charlotte Airport

2.5 of 5 Hotel   |   2731 Little Rock Road, Charlotte, NC 28214
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88%
Ranked #17 of 168 hotels in Charlotte
Certificate of Excellence 2013
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308 people have reviewed this hotel

Traveler rating
    193
    77
    26
    6
    6
See reviews for
94
77
26
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The only thing I can say was it was all good. The rooms were very clean and comfortable. The front desk guy was awesome all the way around not to mention Helen in the breakfast area was amazing, location couldn't been any better to the sites and tour's I had planned. Thanks Hampton Inn. I give them 100 for ratings.

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear youmousfamily, I am so pleased that Helen was able to connect with you during your experience with us. I have placed your comments on our newly redone BRAG board for the entire team to see that you spoke highly of our hotel and that Helen was able to connect with you. Thank you for allowing us to earn your... More

Eastbourne, England
Top Contributor
175 reviews 175 reviews
84 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived at airport around 5pm for our 7 30pm flight to JFK to find all New York flights cancelled owing to weather and hotel rooms filling up fast. Used courtesy phone from airport to check into hotel and despite getting on wrong shuttle (my fault) and arriving at wrong hotel shuttle took us on to correct hotel. Managed to check... More

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Paul611; Thank you for sharing your experience. It gives you a reason to one day come to Charlotte and stay with us, so we can really deliver that Hamptonality. We look forward to seeing you soon. Ricardo W More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

After a very long day, I really appreciated the sincere hospitality from Anthony, Shawntay, and Audrea. These folks were so attentive that it made me feel like I was back at the Beverly Hilton, which is where I recently stayed for a family vacation.

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Carla M; I always love when we are compared to the big box players in hospitality. It shows that we are giving just as good of a service and product as they are. So, from the team and I; I say thank you so much for your comments. We look forward to seeing you again in the future. Your... More

Princeton, WV
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We chose this hotel because it was close to the airport. They offered shuttle service to the airport, and allowed us to leave our car parked there for over 2 weeks. The night we arrived, the shuttle took us to and from The Cracker Barrel...surprise service! Then, the next morning they were Johnny on the spot to get us to... More

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear WVUJanie; Thank you so much for giving us such a great review. I am so pleased that we were able to meet and exceed your expectations. We all look forward to earning your business again in the future. Ricardo W More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was a great hotel to stay in. The front desk staff was very helpful and pleasant. We checked in Monday evening and had no problem getting the type of room we wanted and check in was easy and quick. Upon check in we were given tickets to enjoy their complimentary Wine and cheese social (not sure what they call... More

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Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear LMichelle J; I would like to thank you for sharing your experience here. I am so pleased that the team was able to connect with you and that Helen showed you why we love our guests. Look forward to seeing you again in the future, Ricardo W. More

Concord, United States
1 review
5 of 5 stars Reviewed 1 week ago

As usual, Hampton Inn was wonderful in our recent visit to Charlotte, NC. The staff were responsive, courteous, and very helpful. They had a "happy hour' the night of our stay, serving wine, and appetizers. This was a nice touch for a dreary Monday evening.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Valerie L; We would like to thank you for rocking along with us! As we truly love what we do, it is easy to deliver that service and product that our guests have come to expect. See you in the future, Your friends in Charlotte! More

Pasadena, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were flying into Charlotte at night, and I didn't want to drive much in an unfamiliar place in the dark, so I picked this hotel based off its reviews on Tripadvisor. I also chose it because it had an indoor pool, and I thought it would be good to swim and stretch out my back after a long day... More

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear James L; I would like to thank you for sharing your experience with us. I apologize for any inconvenience you encountered during your time at our pool. I am pleased that the team took the time so show care; and based on our in-house reporting addressed the individual using the bottled beverage in and around our pool. We would... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are currently spending the third of three nights at the Hampton Inn near the Charlotte airport. Although we had intended to stay closer to Uptown, we ended up here and are glad we did. The staff is incredibly friendly and helpful. There is a lovely "manager's reception" every afternoon where drinks and snacks are served by the friendliest of... More

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear TravelingTeacher59, My team and I are extremely pleased that we were able to meet with your expectations during your stay. We certainly wish that should your travels bring you to the Charlotte area, you will once again stay with us. Your friends in town, More

Keller, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel had excellent accommodations for the money. We stayed in a king suite because that's all they had left at such late notice. It was furnished with everything we needed and more. Even though the rom was more expensive, we chose the hotel because we needed shuttle service to and from the airport late at night and very early... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Mark W; Thank you for sharing your experience through this forum. I am pleased that we were able to exceed your expectations during your brief stay with us. I can say that gives you a reason to return to the Charlotte area and stay with us again, so we can really show you what our Hamptonality is all about.... More

Calabasas, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a business trip. Was a little disappointed when i checked in. I got to my room on the 5th floor only to move because both beds had hair on them. When i went downstairs to change rooms they notified housekeeping who was walking down the hall yelling about the situation. As if i wasn't a paying customer... More

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Ry J; I would like to start by apologizing for the care that my team showed you during your stay with us. I have left you a message regarding your stay at our hotel. I look forward to hearing from you. More

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Additional Information about Hampton Inn and Suites Charlotte Airport

Also Known As:
Hampton Inn And Suites Charlotte Airport Hotel Charlotte
Hampton Inn And Suites Charlotte Airport Hotel
Hampton Inn Charlotte
Address: 2731 Little Rock Road, Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Charlotte
#13 Business Hotel in Charlotte
#19 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte Airport 2.5*
Official Description (provided by the hotel):
Hampton Inn and Suites ... more   less 
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