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Hampton Inn and Suites Charlotte Airport

#30 of 171 Hotels in Charlotte
Certificate of Excellence
2.5 of 5
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2731 Little Rock Road, Charlotte, NC 28214
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Hampton Inn and Suites Charlotte Airport
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Ranked #30 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
David K
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512 Reviews from our TripAdvisor Community

Traveler rating
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    37
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158
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

My Stay here was one of the best , the staff and management team are Excellent ! The rooms where clean and they asked if there was anything else they could do for my family and I . I'm a sucker for a good breakfast and i must say I didn't have to go far lol . Thanks again

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Senior Contributor
37 reviews 37 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a very nice stay at this property. The staff couldn't have been more welcoming. They had a nice manager's reception with hors d'ouvres and wine/beer. Breakfast was better than most at Hampton Inns because they had pastries! Better than that though was Miss Deborah who was working the breakfast area. She was absolutely lovely and we had a... More 

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Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Leanne G, I am so pleased that your stay with us exceeded your expectations; and that Deborah made that Hampton connection. I have placed your comments on our "brag board" and will be sure to give Deborah a high five at our daily connection meetings. The team and I look forward to seeing you again in the future and... More 

The Villages, Florida
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are loyal to Hampton Inn and have stayed at many. This one was fine...as expected. A little tricky to access. Use the driveway the building shares with the gas station next door. The friendly desk clerk told us a larger sign to mark the driveway is ordered.

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1 review
5 of 5 stars Reviewed 1 week ago

Missed connecting flight to Houston due to weather and took a taxi to this hotel at midnight. They were completely booked up. But Sharon Tawanna could me a room at a Marriott 8 minutes away. Then since the Marriott didn't have a shuttle driver she sent me with Darryl in the Hampton Van to the hotel. They took a bad... More 

Was this review helpful? Yes 1
Tel Aviv, Israel
Top Contributor
56 reviews 56 reviews
34 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 1 week ago

Big nice room Very close to the airport the room can be observed from parking lot (#225) and has just light curtains .....you feel exposed all the time when sun rise room is completely lighted no way to keep on sleeping after 6AM floor in bath room was poorly maintained OK breakfast

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear EyalS925 Thank you for your honest feedback of your stay with us. I apologize that we did not meet your expectations and I have contacted our housekeeping team to correct the problem. I understand the condition of bathroom floor was of concern; I am always looking for reviews to provide insight into our guest experience, as cleanliness and comfort... More 

charolett, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly and polite. Hotel was clean ,even the pool and hot tub(no nasty bubbles). Parking for trailers and even a large SUV might find it a little bit of a challenge. but hey parking is free.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Steven V. Thank you for sharing your experience with us. The team and I are pleased that you found our accommodations to your satisfaction and we look forward to seeing you again soon. Ricardo W. More 

Myrtle Beach, South Carolina, United States
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel pre Alaska trip and post Alaska trip and used their park fly option. While we were gone, they towed our car in order to do some work. We had parked exactly where they has said, and no one mentioned towing. The tow truck driver left our car over two spaces. When we returned, not only... More 

Was this review helpful? Yes 3
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Judith D, I apologize for not reaching out to you sooner. I have been away from the office on vacation and just returned. I am truly sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to... More 

Asheville,NC
Top Contributor
134 reviews 134 reviews
15 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a stay/park package for a recent trip and were very pleased. The location is very convenient, the staff is so friendly, the room was super clean, quiet, and comfortable, and the breakfast was excellent. The grounds are nicely-landscaped and well maintained.

Was this review helpful? Yes 1
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Belwen4, I am so pleased that you took a moment to share your experience with us. We look forward to earning your business again in the future. Ricardo W. More 

Albuquerque, New Mexico
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I resided 4 days in the Hampton Inn and Suites (HIS) at Charlotte Airport. I chose this hotel based exclusively on my most recent two experiences at HIS near airports. In both of those cases, you could not hear any airplane noise once you entered the building. This HIS is very different. Perhaps it is physically closer to the airport,... More 

Was this review helpful? Yes 2
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear OdysseyMine, I wanted to thank you for sharing your experience. We value every feedback that we get in an effort to improve upon our business and service. I apologize for any inconvenience. Ricardo W. More 

Stoneycreek, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

If your hungry, eat before coming to the hotel. Delivery in the area sucks. Took 5.5hrs to deliver a pizza. Needless to say I had already eat and was sleeping when the delivery guy repeatedly knocked on my door waking me up at almost 130am.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Tyler G, I am truly sorry that one of our outside vendors was unable to meet with your satisfaction. We do work closely with the various vendors to provide them with the feedback we receive. If you have a moment, would you ring me to provide me with the pizza chain you used. I would appreciate the feedback. Ricardo... More 

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