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All 170 Charlotte hotels

Sheraton Charlotte Hotel

3.0 of 5 Hotel   |   555 South McDowell Street, Charlotte, NC 28204 (Formerly Adams Mark Hotel) (Second Ward)
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Ranked #110 of 170 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 6 days ago
tsmlink New Jersey, USA
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120 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Jersey, USA
Top Contributor
53 reviews 53 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Typical Sheraton, nothing fancy. Rooms were average, bed comfortable. Bathroom was tiny and the shower had a half-length fixed glass door that left half the shower opening open; I found it very strange when taking a shower and needed to be careful not to splash too much water, lest it end up on the bathroom floor. Restaurant was decent, but... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

We held a conference in this hotel. Almost everyone I asked had cold showers. It wasn't just my room! Also the power outlet next to the bed only half worked so you couldn't have the lamp and the alarm clock plugged in at same time because only half of outlet worked. Irritating when you also want to charge your cell... More 

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Top Contributor
80 reviews 80 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the ACC Championship game. Room was very nice! Bed was Very comfortable. Caution when turning on the hot water! Very, Very Hot! Our Room had a safe and mini fridge. Our fridge was frozen over. We called down & they brought us an extra fridge. 42" led LG tv made watching ESPN very enjoyable. Glass top... More 

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San Diego, California
Top Contributor
139 reviews 139 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arriving at the Sheraton which is attached to the new Le Meridien, we were upgraded to the newer area of the hotel. The lobby is very chic, huge and trendy. Parking is on site and easy to access. The room was huge with modern art and two refrigerators, a dining room table and very comfortable bed. The bathroom is quite... More 

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Westborough, Massachusetts
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel for 3 nights, Friday through Monday morning. Front desk check-in staff was pleasant and accommodating. Moved us to a higher floor on request, further away from elevators, for a quieter stay. Room was tastefully updated, with a decent sized desk with convenient outlet locations, large flat TV, and floor to ceiling windows... More 

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Richmond, Virginia
Senior Contributor
23 reviews 23 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm sure they will work out the kinks after the renovations are done but this stay was terrible. The first impression of this hotel was dizzying!! Literally. There are so many patterns in this hotel I thought I might have a seizure. A headache and eye fatigue definately happened. Why so nany? I think they were trying for modern but... More 

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Queretaro, Mexico
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed for a conference. Modern rooms, small bathrooms. Had 6 problems with my room that I reported after night #1 (lights, phone and plugs not working) they fixed the problems but never serviced my room - no bed made, no clean towels, etc. Several other disappointing issues with service (poor WiFi & expensive; no wake-up call) The hotel will be... More 

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Chantilly, Virginia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 11, 2014

I debated hard about going with two circles or three, but decided to give three...barely. I came for a conference on. Sunday night. Hungry and needing to do a little work, I looked for the menu and the light between the two beds. No menu and the lamp did not work. I tried to call down to the desk, but... More 

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Senior Contributor
38 reviews 38 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 10, 2014

I'm not sure when the people stayed who wrote the reviews I am seeing, but my 14 y/o son and I just spent four nights and had a fabulous stay. We arrived around 12:30 am and were mistakenly put into a King size room. That was promptly fixed the next day. The renovated rooms were beautiful with a gorgeous view... More 

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

First day: elevators did not go past 4th floor. Not a great start but knew elevators were an issue from hotel website. First day also: no airport shuttle, it's listed on website and the $25 cab they sent was $36+tip. No free wifi, cheaper to use my own cellular minutes then the hotel service, and the Sheraton business lounge is... More 

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Additional Information about Sheraton Charlotte Hotel

Address: 555 South McDowell Street, Charlotte, NC 28204 (Formerly Adams Mark Hotel)
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Charlotte Hotel 3*
Number of rooms: 304
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