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All 170 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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Ranked #17 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 10, 2013
Peaches671 Charleston, South Carolina
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538 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Charlotte Suites
See the most recent reviews
Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2013

A very nice facility. Clean and well appointed. Seemed newly decorated and was vibrant with color. A very happy and warm environment. The service staff was a great help. The concierge room was spacious and had a wide variety of breakfast foods with a welcoming hostess. I'd go back again.

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

We appreciate your patronage, and thank you for taking the time to write a review about your experience and customer service you received at our location. We welcome the opportunity of serving you again during your next visit to the Charlotte area. More

New York
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 10, 2013

Hotel has free airport shuttle. Cal them after collecting your luggage, and the van will soon appear (near where the rental car vans pick up customers). Drivers were friendly and assisted with luggage. If you have ever been to an Embassy Suites, then you are familiar with the hotel interior. Same atrium lobby, Same glass elevators. Same two room suite... More

Was this review helpful? Yes 1
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

Guest satisfaction is one of our major goals, and I am happy that our staff was able to make your experience with us enjoyable. Thank you for your continued patronage with us. We look forward to the opportunity of serving you again. More

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed October 6, 2013

This is a great place to stay particularly if you need close access to the airport. The rooms are very nice and the staff are quite friendly and helpful. The restaurant has very good food , some of which has a certain ethnic flair, and wide array of choices that are unusual in a hotel based establishment. When we returned... More

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

Receiving feedback from our guest enables us to accommodate all of our guest a little better upon each visit. . I will pass your comments to noted staff member, Thank you for taking the time to write a review in regards to your stay, and we look forward to the opportunity of serving you again More

Cliffside Park, New Jersey
1 review
4 of 5 stars Reviewed October 3, 2013

I stay at this hotel on my many frequent trips to Charlotte for very specific reasons. This hotel is located in the perfect place for anyone traveling on business. Very clean, very nice, friendly staff. Very pleasant checkin. Great food and great service. I had the pleasure of meeting Kris, Evelyn and Emelie in the restaurant and their service was... More

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

Guest satisfaction is one of our major goals, and we are happy we were able to make your experience with us enjoyable. I will pass your comments to noted staff members. We appreciate you taking the time to tell us about your stay, and the service that our staff provided. Thank you again for your patronage More

Illinois City, Illinois
1 review
5 of 5 stars Reviewed October 3, 2013

I have never reviewed before but I had to after my recent stay while in town on business. It is near the airport, tucked in a nice area. The suites are great to stay in and most importantly the staff made my stay enjoyable. Check in was fast and friendly. Fitness room was legit. If you go to the bar... More

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

I appreciate you taking the time to tell us about your stay and your concerns. I will surely pass your comments to noted departments and staff member. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area More

Wilson NC
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 30, 2013

Seven friends & I set out for a Bachelorette weekend Getaway and chose this hotel due very pleasurable past experiences not even three months prior while I was in town for my Grad School graduation. HOWEVER, this experience was a nightmare. To put it in simpler terms, a HOT MESS.COM! Upon arrival and check in to our 2 adjoining suites... More

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Dallas, Texas
2 reviews
5 of 5 stars Reviewed September 29, 2013

I stayed at this suites hotel when my airplane was cancelled and US Airways obtained a room for me. I only was there from 9:45 p.m. until 5:30 a.m.. I found the staff very helpful, especially, especially the waitress Stella. Her pleasantness and professionalism made my delayed flight situation much better. I also was impressed with the desk staff, as... More

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

We appreciate your patronage, and thank you for taking the time to write a review about your experience at our location. I will surely pass your comments to noted staff members. We are glad that you had such a wonderful experience during your stay. We welcome the opportunity of serving you again during your next visit to the Charlotte area More

Lincolnton, North Carolina, United States
1 review
5 of 5 stars Reviewed September 28, 2013

Great job by the staff. Started off with the quickest, easiest check-in process I've experienced. The staff at the bar was great. Kudos to Sean & Emelie. I had my family with me. Everyone enjoyed the breakfast. We would definately stay here again. Overall it was a wonderful experience.

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

Comfort and guest satisfaction while away from home is key to travelers, and I am happy that you and your family where able to find that at our hotel. Thank you for selecting our hotel,your comments on service from staff will be noted and we look forward to serving you again in the near future! More

Bayfield, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2013

the hotel bar was on last call and the chef still cooked my up some awesome wings room and lounge was nice and my server was excellant. great location, good food and great room. what more could one ask.

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

Guest satisfaction is one of our major goals, and we are happy that our staff was able to make your experience with us enjoyable. We appreciate your patronage, and we welcome the opportunity of serving you again. Once again, thank you for selecting our hotel! More

Chicago, Illinois
Top Contributor
117 reviews 117 reviews
49 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed September 25, 2013

Nice efforts...I liked the live music that played in the atrium. They also had a tasting area of food and samples of beer. Rooms are well appointed. Love the Aveda products in the room. Would stay here again.

Was this review helpful? Yes
MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review

We are glad that you had such a wonderful experience during your stay. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you again in the near future. Thank you for selecting our hotel! More

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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

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