Spent three days in Charlotte on business and I had a very nice stay at the Renaissance Charlotte Suites. Location is great. Took less than 10 minutes to get from airport to the hotel at 5:00 pm on a Monday afternoon. Hotel employees were friendly and helpful. Room was very large and comfortable. Bed was very comfortable. Only complaint from... more

I was just down here for a 2 day conference right at this hotel. The airport shuttle from the airport was very convenient. The meeting rooms were appropriate and the staff very friendly. I found my room to be very large and well appointed, as I think this is an all suites property. My bed was very comfortable and having... more

This hotel has had a facelift since my last visit there in November. The rooms have been re-done, they are comfortable ,spacious and just a few little details have been overlooked....a make up mirror in the bathroom would be welcome. The food is the best hotel food we've ever eaten, and the presentation is "first class." more

This was one of the nicest hotels Ive stayed in, in a while. There was some renovations going on but it didnt bother anyone or anything. The place is lively, classy and welcoming. The food is average, but overpriced. The bartender really knows how to make you enjoy happy hour. The crew was polite and very helpful. The pool facilites... more

This hotel was far from what I have experienced at Renaissance hotels, from ck in to ck out. We stood in front of the clerk at the front desk for several minutes waiting for him to 'notice us' ie. greet us, nod, anything while he tapped away at his computer. My son couldnt get the TV to work as the... more

I will admit it – I was nervous that this would be like the other Renaissance hotels – in need of a visit from Extreme Makeover, Hotel Edition. But the Marriott promotion of a $100 coupon for a future stay lured me to the Renaissance Charlotte and also redeemed some of my faith in this Marriott brand. The front desk... more

Requested an early check in (normal check in is at 4:00 p.m.). The hotel booked at least two large conventions and was unable to handle the massive number of patrons. At 4:00, the room was still not ready and people were lined up waiting to check in. All were being told to "check back in 30 minutes." Ice machine was... more

This was my third stay in this hotel and it will probably be my last. Were to start... It took 30mins to check in. The food was subpar and the prices were outrageously high. I reserved three rooms. One was fine, one we couldn't get in, and one had water all over the carpet and smelled like mildew. It took... more

My first impression of this hotel is that it reminded me of an Embassy Suites, but a step up. The hotel had anopen atruim with glass elevators when you first walked in. The suites were clean and modern and I liked the subtle touches, such as nice throw pillows on the sofa and warm dark wood around the fridge and... more