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All 170 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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87%
Ranked #15 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Linda O Charlotte, North Carolina
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478 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

The Renaissance Charlotte Suites is a very beautiful hotel. The onsite restaurant is awesome as well our waitress Sydney and the staff. I had the salmon dish which was very delicious. The rolls were soft and hot so that was great too.

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Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Love the hotel, The rooms are very spacious and competively priced. The staff made every effort to accomadate my needs due to my extended stay. -- I was surprised how many employees knew my name that I havent had a chance to meet. Evelyn the bartender was especially helpful.

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

So glad you enjoyed the hotel and the staff accommodated your needs. We also appreciate you taking the time to share your feedback online. Your review helps confirm that we are on the right track to reach our goal to make every guest stay a great one. Thank you! More

Ansonia, Connecticut
1 review
4 of 5 stars Reviewed 4 days ago NEW

I've stayed at many hotels but the staff at this hotel was the very best! We had a family reunion there and no one had nothing but great things to say about but he staff. I think the business center should update their printers but other than that everyone went out of their way to make us feel welcome and... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for hosting your Family Reunion Weekend with us! We appreciate being part of such a special occasion and take pride in the service provided by our team. That you would say they are the best and made you feel like part of the family is exactly what we want to hear. We look forward to your next visit. More

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I was surprised i first entered the hotel i didn't expect something so luxurious for the price of 99$ that i got at the time. The only problem that i had was the location it was a little bit isolated from the other attractions from the area. I would definitely recommend this as an excellent airport hotel. Otherwise the service... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for choosing to stay with us and for providing feedback on your experience. We are always delighted when we exceed expectations. I am glad to hear we were able to exceed yours. We also refer to feedback when making decisions about future amenities. Know that you were heard. We hope to be your hotel of choice the next... More

Sparta
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

The people make all the Difference! What could be just another Marriott/ Renaissance stands out because of the thoughtful and kind staff. Everyone was nice and very accommodating. Special mention for Evelyn at the lobby bar/ restaurant great service and recommendations. Good food to top it off!

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

That you would choose our business when staying Charlotte is quite pleasing to us. Even more rewarding is the reaction that you indicate you had regarding your visit with us. Wow...does this make us happy. We agree that the people make all the difference. Thank you for letting us know that our people make all the difference for you! More

1 review
5 of 5 stars Reviewed 1 week ago

Great host, great smile and strong drinks. Very professional and pleasing. Evelyn has provided service above the expectation of the average host. Great conversation...has the best margaritas I've had in years.

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for visiting us. It's always nice to learn that we have exceeded expectations. We never lose sight that you, as all consumers, especially now due to the wonders of the web, have a range of options available to them when seeking out a business to meet your needs. Therefore, your praise today means more than ever. More

1 review
5 of 5 stars Reviewed 1 week ago

Visited for for a business training. A few of my colleagues and I sat at a table. Evelyn served us and she was very accommodating. She has a great personality and made us feel right at home. She was engaged and made great recommendations. The margaritas she made were awesomeness well.

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Every review like yours helps us get the word out that we represent great value and caring service. Thank you More

Garner, North Carolina
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

While attending a conference, we had the pleasure of spending a week at this location. The rooms were extremely comfortable, especially the beds. The staff were all eager to please and knowledgeable and ready to correct the smallest issue. The restaurant on site was quite good, if a little pricey. We especially enjoyed the late-night menu and room service was... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you so much for your review and your recent stay. We are pleased that you had such a positive experience with all we have to offer. You have many options for travel accommodations, and we are so glad you chose to stay with us. We hope to have the honor again the next time you visit Charlotte. More

Charlotte
1 review
5 of 5 stars Reviewed 1 week ago

Evelyn, you are by far the best customer centric person who has ever exhibited this level of customer service ever! You are the true definition of customer oriented associates any company who value to have at there side.. Associates like you elevate the definition of service to competitors and allows locations like Renaissance suites to ALWAYS BE ABOVE YOUR COMPETITORS!... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

We are honored by the review you posted about your experience with us. The team here is passionate about service, and we appreciate your positive feedback on our performance. We look forard to your next visit and wish you the best until then. Thank you. More

ocala
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent customer service. Evelyn was able to provice exceptional attention to me and even helped me locate local hot spots for shopping and entertainment. Ty Evelyn for showing interest in my over all experience at Renaissance

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Helping our guests discover something new is one of our core values. Thank you for acknowledging our success in reaching that goal. We strive to elevate every guest experience to the level you experienced and look forward to exceeding your expectations again when you return. Thank you. More

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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Charlotte #12 Romantic Hotel in Charlotte #15 Luxury Hotel in Charlotte #19 Family Hotel in Charlotte
Hotel Class
Number of rooms
275

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