We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points
Renaissance Charlotte Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Renaissance Charlotte Suites to your Saves list
87%
Ranked #17 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
srb96bravo Mason, Ohio
Write a Review

523 reviews from our community

Traveler rating
    293
    162
    29
    25
    14
See reviews for
91
76
31
218
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (523)
  • Mar-May only
    (119)
  • Jun-Aug only
    (187)
  • Sep-Nov only
    (132)
  • Dec-Feb only
    (85)
All months
Mason, Ohio
Top Contributor
59 reviews 59 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Spent one night for business, was a big convention happening but still great service. The rooms were spacious and clean, nice fixtures and furniture. If I can I will go out of my way to find a renaissance.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

I am a long time Marriott Platinum member spending too much time away from home but being made to feel at home. I enjoy seeing Evelyn and Olga every week! I enjoy how the hotel staff continually go out of their way to make my visit special. I have spent many weeks at he hotel with an injury and the... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

What a terrific review. Thank you for spending so much of your time away from home with us. We are pleased to be your home away from home. Thank you also for sharing your experience with the world. Your words describe the experience we want for all of our guests. We look forward to see you again very soon. More

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently was delayed in Charlotte and had to spend the night at the Renaissance Charlotte. First of all, while I was disappointed in my flight delay staying here made up for it. Arriving at the hotel a little after 11:00 p.m. I found the bar tender in the lobby to be very helpful and was able to get me... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for sharing your review. Your experience is what we want for every guest. To be able to say that our staff and amenities will bring you back the next time your travels return you o Charlotte, regardless of purpose, is considered a success. Thank you! More

Memphis, Tennessee
Top Contributor
191 reviews 191 reviews
48 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel property would be very typical or average. They really need some work or training at customer service at the front desk. They really don't know how to treat their loyal customers, nor do they know what's going on. they sent me to the Club loung on the 9th floor without telling me "it's closes for the weekend". My... More

Was this review helpful? Yes
Nabil W, Manager at Renaissance Charlotte Suites, responded to this review

We deeply apologize for the experience you had during your stay. Thank you for your feed back and we would love to correct things for you if we can. You can always reach me at 704-357-1414 ext 2011 More

1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed here with my family and this was a trip booked by my mother's credit card. I did not have her credit card when I arrived so she sent over a authorization form so we could get the room. When we checked out of the room I stopped by the front desk to check out and presented the credit... More

Was this review helpful? Yes
Nabil W, Manager at Renaissance Charlotte Suites, responded to this review

I deeply apologize for the inconvenience you had. There is no doubt that our hotel has no intention of processing a fraudulant charge. Please feel free to give me a call at 704-357-1414 ext 2011 to discuss further. Thank you More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Due to a snafu in Chicago my flight was delayed and I booked an extra night at the Renaissance in Charlotte. I could not have been more satisfied with the stay. I had dinner at the bar and Evelyn, who worked the bar could not have been a more hospitable bar tender.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Every review like yours helps us get the word out that we represent great value and caring service. Thank you More

Hong Kong, China
Top Contributor
58 reviews 58 reviews
58 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 1 nights due to flight canceled at Charlotte airport. One thing I found quite odd was the sitting room has a big glass wall looking out into the corridor. Bedroom was well decorated but bed was too soft. Friendly pick-up and drop-off at the airport. Breakfast was fine at the large atrium. Wifi was free in the atrium but... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for visiting us. We appreciate your feedback and hear what you are saying. We never lose sight that you, as all consumers, especially now due to the wonders of the web, have a range of options available to them when seeking out a business to meet your needs. Therefore, your praise today means more than ever. More

Contributor
17 reviews 17 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was very clean. Bed and linens nice. Service at breakfast buffet very good and food matched. Not perfect but a slightly older property that is great for a night or too. Interesting interior architecture.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for visiting us. We value all of our customers and really appreciate the feedback we receive from them....so thank you for taking time to write a review about our business. We look forward to hopefully seeing you again. More

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

After flights were delayed this morning, I was in an awful mood, but the staff made me feel right at home. The pleasantness of Orlando, Andrea, and the bartender Emily, just to name a few was wonderful. I felt right at home. This hotel is one that I will always stay in and look for when traveling. Continue with the... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your kind words. We are so glad that your experience with the hotel team was able to turn your day around. We look forward to your next visit. More

Haddonfield, New Jersey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came for business and was weary and already on edge because of flight troubles- but this stay was superb! They bent over backwards from the minute I got in the airport shuttle- Daniel immediately asked if there was anything I needed or how he could help me have a nice stay! He remembered my name every day I saw... More

Was this review helpful? Yes 1
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

What a delightful way to start the week, by having the opportunity to enjoy your review. You recognize that it is the people that make the difference. We recognize that guests like you make the difference for us. Thank you for your business, and thank you for the endorsement. We hope to have you as our guest again soon! More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Renaissance Charlotte Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with AAA Travel Services, Booking.com, Expedia, Hotels.com, Marriott, Priceline, Orbitz, Travelocity, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Renaissance Charlotte Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (28)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (13)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay