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All 168 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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Ranked #12 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
kndrain Chesapeake, Virginia
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415 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Chesapeake, Virginia
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was awesome from Lori at checkin to checkout. The suites are ample. The amenities were more than adequate and the service was superb. The only issue I had was with the shuttle. The hotel indicates you should call for pickup but they didn't come for three calls and an hour later.

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General M, General Manager at Renaissance Charlotte Suites, responded to this review

I appreciate you taking the time to tell us about your stay and your concerns. I will surely pass your comments to noted staff member. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area More

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel room was clean and generally in good repair. Self parking was available and free. I was promptly greeted and checked in upon entering the hotel. The Front Desk was friendly and helpful. The public areas of the hotel were well maintained and clean. I noticed a half measure repair to some molding in the bathroom on the Lavatory... More

Was this review helpful? Yes
General M, General Manager at Renaissance Charlotte Suites, responded to this review

Receiving feedback from our guest enables us to accommodate all of our guest a little better upon each visit and I appreciate you taking the time to write a review in regards to your recent stay, and the inconvenience experienced. I will look into this with the appropriate department. I hope that this experience will not deter you from your... More

Phx
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I spend a lot of time traveling for work, and have had plenty of experiences, good and bad. This by far ranks as one of the best! The entire staff were personable and helpful. One person stood out, she was always going above and beyond, thank u Evelyn!!! I know where I'll stay when I'm back in Charolette!!

Was this review helpful? Yes
General M, General Manager at Renaissance Charlotte Suites, responded to this review

Guest satisfaction is one of our major goals, and I am happy that our staff was able to make your experience with us enjoyable. I will pass your comments along to Evelyn and thank you for your patronage with us. We look forward to the opportunity of serving you again on your next visit to Charlotte. More

York Haven
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are truly all suite hotel similar to what you would experience at an Embassy Suites. Rooms are newly updated, freshly cleaned, well appointed. It is like staying in a Condo. This is a great place to stay if you are having business meetings and want to enjoy a home environment. The front desk staff is friendly and very helpful.

Was this review helpful? Yes 1
General M, General Manager at Renaissance Charlotte Suites, responded to this review

We appreciate your patronage, and thank you for taking the time to write a review about your experience at our location. We welcome the opportunity of serving you again during your next visit to the Charlotte area. More

Tarboro, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

From arrival until departure three days later, Renaissance Charlotte Suites was the absolute epitome of professionalism. Luxury accommodations that were immaculate, served excellent meals and had a friendly helpful staff. I would recommend Renaissance Charlotte Suites to anyone for business or pleasure! It will not disappoint!

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General M, General Manager at Renaissance Charlotte Suites, responded to this review

We are glad that you had such a wonderful experience during your stay. We appreciate you taking the time to tell us about your stay, and we welcome the opportunity of serving you again in the near future. Thank you for selecting our hotel! More

Fond du Lac, Wisconsin
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were very friendly. We picked this hotel because it had a pool. They cleaned the pool during its open hours. Not sure why they wouldn't do it prior to it opening. It was shut down for 3 hours. Again... Picked it because it had a pool! The room was nice and the hotel is beautiful. Our toilet was... More

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Nabil W, Assistant General Manager ( Rooms) at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. We regret the inconvenience and dissapointment that you experienced at our hotel during your recent stay. We will definitely look into the matter with the appropriate departmen. I hope that this experience will not deter you from your continued... More

Aiken, South Carolina
Senior Contributor
26 reviews 26 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I fly out of Charlotte on a regular basis and always begin and end our trips at the Renaissance Charlotte Suites. It's an excellent property, very attractive and comfortable, well appointed and extremely well run. From the bellman who greet you, to the front desk and restaurant staffs you can expect to be treated in a friendly... More

Was this review helpful? Yes 1
General M, General Manager at Renaissance Charlotte Suites, responded to this review

Comfort while away from home is key to travelers, and we are happy that you where able to find that at our hotel. I will surely pass your comments to noted staff members.Thank you for selecting our hotel, and we look forward to serving you again in the near future! More

Ponte Vedra Beach, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

When we missed a connection in Charlotte due to a flight delay, US Airways offered us a room here. It's a nice airport hotel. We got in late at night and had to get back to the airport early in the morning, so we didn't get to experience much here, but it was a pleasant stay. They have a free... More

Was this review helpful? Yes
General M, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Renaissance Charlotte Suites Hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area. More

Haughton, Louisiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed the size of our suite and the breakfast buffet. Everyone was very nice. This Marriott property has an atrium. It has the plastic plants on every level and when you look out across the floors; you just see dusty green plastic plants. The veneer was peeling off our door and the bathroom mirror was patched with silver tape.... More

Was this review helpful? Yes
General M, General Manager at Renaissance Charlotte Suites, responded to this review

I appreciate you taking the time to tell us about your stay and your concerns. I will surely pass your comments to appropriate departments. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area More

Cape May, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I book a stay here based on the trip advisor reviews. I was passing through and needed a place to stay. The hotel itself was very nice and provided to separate rooms within the suite. At $85 it was a steal. However, the little fees then come into play. $6 to self park your car, No valet. $15 for internet... More

Was this review helpful? Yes
Nabil W, AGM ( Room's Division ) at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. We are fully aware that you have many choices in hotels, and we are grateful to have taken the time to inform us of you exxperience in our hotel. We will definitely use your comments to improve and meet... More

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Additional Information about Renaissance Charlotte Suites

Also Known As:
Renaissance Charlotte Hotel Charlotte
Renaissance Charlotte Hotel
Renaissance Charlotte
Charlotte Renaissance
Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Charlotte
#14 Romantic Hotel in Charlotte
#22 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
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