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All 170 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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Ranked #16 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
c b Haddonfield, New Jersey
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515 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

After flights were delayed this morning, I was in an awful mood, but the staff made me feel right at home. The pleasantness of Orlando, Andrea, and the bartender Emily, just to name a few was wonderful. I felt right at home. This hotel is one that I will always stay in and look for when traveling. Continue with the... More

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Haddonfield, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I came for business and was weary and already on edge because of flight troubles- but this stay was superb! They bent over backwards from the minute I got in the airport shuttle- Daniel immediately asked if there was anything I needed or how he could help me have a nice stay! He remembered my name every day I saw... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

What a delightful way to start the week, by having the opportunity to enjoy your review. You recognize that it is the people that make the difference. We recognize that guests like you make the difference for us. Thank you for your business, and thank you for the endorsement. We hope to have you as our guest again soon! More

Waterbury, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I would recommend this hotel while in Charlotte especially if you want to stay near the airport. The rate was reasonable. The room was clean. All of the staff that I encountered were helpful and pleasant. Important note: you have to pay for the shuttle to the airport prior to 6 am. After 6 am the shuttle is is free.... More

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your recent stay with us and for your kind words in your review. Those insider tips go a long way in helping future guests make the most of their stay and are greatly appreciated. We look forward to having you as our guest again soon. More

Atlanta, Georgia
Top Contributor
171 reviews 171 reviews
45 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Recently stayed at this hotel on a business trip. 1. They have by far the slowest internet of any hotel I have ever stayed in 2. The pillows can best be described as AWFUL compared to other hotels I have stayed in over the past year 3. The club lounge was decent but nothing special 4. It was noisy when... More

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Nabil W, Manager at Renaissance Charlotte Suites, responded to this review

Thank you for choosing our hotel and for taking the time to write about the hotel. We appreciate the nice comment about our staff and we apologize for the inconvenience you had with the interenet. throughout reviews and customer's input we can improve and move our hotel forward. We just wantedl to let you know that we take all guest's... More

Columbia, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

My experience at this location was great from check-in to the bar/restaurant to my room. Evelyn at the bar was very polite and helpful...great hire. I would highly recommend this place for all. I highly recommend if you stay here to visit Mac's Speed Shop for dining the food is great

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Every day we count our blessings that our business attracts such nice and kind hearted patrons like you. That you would take your time to so generously honor our staff is totally appreciated. We are believers that within each review one gets a glimpse of the character and quality of the reviewer as well as that which they review. That... More

Joplin, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Renaissance Suites recently while on a business trip. I can't begin to descripe how friendly and helpful the staff was! In particular olga & Evelyn, they went far beyond to ensure we all had a great time. If your in the area i strongly recommend staying there.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

That you would choose our business is quite pleasing to us. Even more rewarding is your reaction regarding your visit with us. Wow...does this make us happy. We believe all guests should both expect and receive a high level of service. Thanks for sharing your memorable experience with others. More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just spent a few moments in the Club Lounge and the lady here was so hospitable. Talk about warm and welcome. I believe Vee was her name. Wish every club was this warm. She was gracious, warm and incredible accommodating. Would highly recommend a stop over if you are in the hotel.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again. More

Yorktown Heights, New York, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Renaissance Charlotte Suites Hotel for a business trip. Every situation and every person working there were a joy to deal with. I had to spend some time at the bar in between meetings and Evelyn and Kristina did such a great job of making me comfortable, providing references on where to eat since it was my... More

Was this review helpful? Yes 2
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our customers and especially those willing to provide their positive perspective with the online world and beyond. Please revisit us soon and often. More

Newark, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was absolutely a pleasure to stay at. Sydney at the downstairs bar was particularly friendly an helpful! She not only provided excellent customer service but also provided very helpful information about the area. I would definitely recommend this hotel for family and friends!

Was this review helpful? Yes 1
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. More

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

I hosted a business function and I was impressed with our service from the bell captain, Tim Robinson to the banquet manager Kyle and our event managers Stacie Shatterly and Lori Slaughter. A great venue to do business.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your kind words about Renaissance Charlotte Suites Hotel. It is always a great pleasure to hear that we are serving our customers well. We look forward to serving you again soon. Gratefully,Renaissance Charlotte Suites Hotel More

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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

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