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Renaissance Charlotte Suites

3.5 of 5 2800 Coliseum Centre Dr, Charlotte, NC 28217
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Certificate of Excellence 2014
Renaissance Charlotte Suites
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Renaissance Charlotte Suites
Renaissance Charlotte Suites
Renaissance Charlotte Suites
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543 reviews from our community

Traveler rating
    304
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsport, Tennessee
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Renaissance for 1 night for business. We arrived late and had dinner in the hotel restaurant, which was actually great. The hotel is a bit dated, but the rooms are nice and large and the bed was comfortable. Overall, I would stay here again.

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Westminster, Maryland
Top Contributor
56 reviews 56 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently had the pleasure of staying at the Renaissance Charlotte Suites. The close proximity to CLT made it an ideal place to stay when my connecting flight cancelled. The following are my impressions: 1. Free airport shuttle. You need to pick this up near lower level door D at the CLT airport. Do not go down to A or... More 

Was this review helpful? Yes 1
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your kind and thorough review. Your attention to detail will surely make it easier for guests to select a location that meets their needs and expectations on their next trip to Charlotte. And, we are glad that we met yours. We look forward to your return and wish you the best until then. Thank you again. More 

Hampton, Georgia, United States
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Renaissance the night of our company Christmas party. It is very conveniently located for us from Atlanta and is very nice. The lobby area is beautiful with a nice fountain and is very open. Our room was a suite (I think most or all are). It was very spacious, clean and comfortable. The bathroom is average... More 

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for sharing you review TripAdvisor! We are glad to hear that you enjoyed your time with us and hope the celebation was a great success. We look forward to your next visit! More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Renaissance Charlotte Suites for the last 4 years as a half way point to Orlando and our 3 girls always look forward to it. Full service hotel with nice, big rooms and plenty of space for the 5 of us. We ordered room service for the first time and it was very good. We ended... More 

Was this review helpful? Yes 1
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you Amy for including the Renaissance Charlotte Suites in your annual travel plans again this year. And thank you for sharing your review with the online world. We are so pleased that you enjoyed your room service, your breakfast, your experience with the front desk staff, and the ammenities we have to offer. We look forward to your next... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Since my home was under renovation our rather large family gathered at the Renaissance Suites for the annual Thanksgiving buffet. Also many of our group stayed at the hotel as well since the rates were so good. Well it could not have been a more wonderful experience. From the front desk to the food and beverage crew, service was amazing.... More 

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you so much for sharing your family holiday with us! We especially appreciate hearing how the entire team created an experience that will become your new Thanksgiving tradition. We look forward to having you back (maybe even before next year). Happy Holidays More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was amazing! Maria was the guest service rep that checked us in and she was so attentive found the best rate etc!! Then the morning staff especially Tempest was pver the top wonderful. My children even rated it five star!

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

We so enjoy receiving your comments, especially when you recognize individual associates who have such an impact on your stay. And a five star rating from the kids, fabulous! Thank you for sharing your comments with the online world. We look forward to you and your family's return! Happy Thanksgiving More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Thank you to Amanda and Maria for being so friendly and helpful. You answered so many of our questions and guided us through your city. We loved NoDa, EpiCenter, South End, Fourth Ward, NC Music Factory and Uptown. We managed to fit a lot in this weekend because of your helpful advice. The accommodations were very clean, the hotel food... More 

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your kind words. It is the perfect day to be reminded how thankful we are to have such dedicated and knowledgeable individuals on our team. We are so pleased to know the impact we had on your trip to Charlotte. We look forward to your return and uncovering even more things to do. Happy Thanksgiving! More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We took the trip to pick our son up from Parris Island Marines Graduation and had never been to Charlotte but chose it as a resting place to enjoy for a few days clearing his graduation. The hotel staff were just as enjoyable as the hotel itself, Maria was very helpful and gave us a very warm welcome as we... More 

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Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for making us part of your special trip! We are delighted to hear that you enjoyed the hotel and the staff. The team is one of our greatest assets, and we will share your feedback. Happy Thanksgiving! More 

NC
1 review
5 of 5 stars Reviewed 4 weeks ago

We always stay at Marriott properties and we have stayed at this one twice. Marriott International somehow botched our reservation but Mina at this property fixed it right away, gave us a discount, free parking and internet, and the usual excellent customer service we expect here. The rooms are very clean and spacious and the beds are comfy. We will... More 

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for returning to stay with us again! And thank you for your excellent review. We appreciate that errors happen, and we are so pleased the one of our team members was able to turn that experience around for you. And thank you for sharing with us and the online world. Would look forward to your next visit and... More 

Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 16, 2014

We were here with a party of 14 expecting to check in at 4:00 when we arrived. Upon arrival, we were told our rooms were not ready. Told we had to wait 20 minutes. An hour later we still didn't have a room. The staff at the front desk was far from helpful. Tam, the supposed manager, was rude and... More 

Was this review helpful? Yes
Nabil W, Assistant General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to share your feedback about your visit to the Renaissance Charlotte Suites Hotel . We definiely need to work on some training issues to improve your interaction experience upon arrival. I truly appreicate your kind words about the rest of your stay beyond arrival and we look forward to have once again on your... More 

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Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Number of rooms: 275
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#10 Business Hotel in Charlotte
#12 Romantic Hotel in Charlotte
#30 Family Hotel in Charlotte

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