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All 168 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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87%
Ranked #11 of 168 hotels in Charlotte
Certificate of Excellence 2013
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413 people have reviewed this hotel

Traveler rating
    225
    133
    25
    21
    9
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75
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Phx
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I spend a lot of time traveling for work, and have had plenty of experiences, good and bad. This by far ranks as one of the best! The entire staff were personable and helpful. One person stood out, she was always going above and beyond, thank u Evelyn!!! I know where I'll stay when I'm back in Charolette!!

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York Haven
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Rooms are truly all suite hotel similar to what you would experience at an Embassy Suites. Rooms are newly updated, freshly cleaned, well appointed. It is like staying in a Condo. This is a great place to stay if you are having business meetings and want to enjoy a home environment. The front desk staff is friendly and very helpful.

Was this review helpful? Yes 1
Tarboro, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

From arrival until departure three days later, Renaissance Charlotte Suites was the absolute epitome of professionalism. Luxury accommodations that were immaculate, served excellent meals and had a friendly helpful staff. I would recommend Renaissance Charlotte Suites to anyone for business or pleasure! It will not disappoint!

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Fond du Lac, Wisconsin
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were very friendly. We picked this hotel because it had a pool. They cleaned the pool during its open hours. Not sure why they wouldn't do it prior to it opening. It was shut down for 3 hours. Again... Picked it because it had a pool! The room was nice and the hotel is beautiful. Our toilet was... More

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Nabil W, Assistant General Manager ( Rooms) at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. We regret the inconvenience and dissapointment that you experienced at our hotel during your recent stay. We will definitely look into the matter with the appropriate departmen. I hope that this experience will not deter you from your continued... More

Aiken, South Carolina
Senior Contributor
26 reviews 26 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I fly out of Charlotte on a regular basis and always begin and end our trips at the Renaissance Charlotte Suites. It's an excellent property, very attractive and comfortable, well appointed and extremely well run. From the bellman who greet you, to the front desk and restaurant staffs you can expect to be treated in a friendly... More

Was this review helpful? Yes 1
Ponte Vedra Beach, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

When we missed a connection in Charlotte due to a flight delay, US Airways offered us a room here. It's a nice airport hotel. We got in late at night and had to get back to the airport early in the morning, so we didn't get to experience much here, but it was a pleasant stay. They have a free... More

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General M, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at the Renaissance Charlotte Suites Hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area. More

Haughton, Louisiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed the size of our suite and the breakfast buffet. Everyone was very nice. This Marriott property has an atrium. It has the plastic plants on every level and when you look out across the floors; you just see dusty green plastic plants. The veneer was peeling off our door and the bathroom mirror was patched with silver tape.... More

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General M, General Manager at Renaissance Charlotte Suites, responded to this review

I appreciate you taking the time to tell us about your stay and your concerns. I will surely pass your comments to appropriate departments. We appreciate your patronage, and we welcome the opportunity of serving you again during your next visit to the Charlotte area More

Cape May, New Jersey
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I book a stay here based on the trip advisor reviews. I was passing through and needed a place to stay. The hotel itself was very nice and provided to separate rooms within the suite. At $85 it was a steal. However, the little fees then come into play. $6 to self park your car, No valet. $15 for internet... More

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Nabil W, AGM ( Room's Division ) at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your stay at the Renaissance Charlotte Suites Hotel. We are fully aware that you have many choices in hotels, and we are grateful to have taken the time to inform us of you exxperience in our hotel. We will definitely use your comments to improve and meet... More

Charleston, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Near the airport, which is why I stayed there. Roomy, but lacking basic amenities. Towels rough. Shower not so great. No full length mirror or make-up mirror. Room wasn't cleaned until after 2 pm. Food not very good.

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Nabil W, AGM ( Room's Division ) at Renaissance Charlotte Suites, responded to this review

Receiving feeback from our guest enables us to accommodate all or our guests a little better upon each visit and I appreciate you taking the time to write a review in regards to your recent stay, and the inconvenience experienced. We will definitely look into your comments and address with appropriate department. I hope that this experience will not deter... More

Wadesboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean. Very spacious. Knowledgable and friendly staff. Beautiful hotel. Quiet location. Great buffet style breakfast offered for $14 a person (could also ask the chef to make you a something), children eat free. There were two quality flat panel TVs. I only stayed one night here. I frequent hotels and give reviews constantly. Would recommend this to ANYONE.

Was this review helpful? Yes
General M, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your patronage, and we welcome the opportunity of serving you again during your visit to the Charlotte area. More

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Additional Information about Renaissance Charlotte Suites

Also Known As:
Renaissance Charlotte Hotel Charlotte
Renaissance Charlotte Hotel
Renaissance Charlotte
Charlotte Renaissance
Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Charlotte
#10 Business Hotel in Charlotte
#21 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
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