We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Renaissance Charlotte Suites

3.5 of 5 Hotel   |   2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Renaissance Charlotte Suites to your Saves list
Renaissance Charlotte Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
87%
Ranked #16 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Joshua L Joplin, Missouri
Write a Review

510 reviews from our community

Traveler rating
    286
    159
    29
    23
    13
See reviews for
88
74
29
213
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Joplin, Missouri
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Renaissance Suites recently while on a business trip. I can't begin to descripe how friendly and helpful the staff was! In particular olga & Evelyn, they went far beyond to ensure we all had a great time. If your in the area i strongly recommend staying there.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Just spent a few moments in the Club Lounge and the lady here was so hospitable. Talk about warm and welcome. I believe Vee was her name. Wish every club was this warm. She was gracious, warm and incredible accommodating. Would highly recommend a stop over if you are in the hotel.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again. More

Yorktown Heights, New York, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Renaissance Charlotte Suites Hotel for a business trip. Every situation and every person working there were a joy to deal with. I had to spend some time at the bar in between meetings and Evelyn and Kristina did such a great job of making me comfortable, providing references on where to eat since it was my... More

Was this review helpful? Yes 1
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

We deeply appreciate your very positive review of our business. We are very pleased that you got to enjoy many favorite aspects of what we have to offer. It is always most rewarding to hear directly from our customers and especially those willing to provide their positive perspective with the online world and beyond. Please revisit us soon and often. More

Newark, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely a pleasure to stay at. Sydney at the downstairs bar was particularly friendly an helpful! She not only provided excellent customer service but also provided very helpful information about the area. I would definitely recommend this hotel for family and friends!

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal. More

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

I hosted a business function and I was impressed with our service from the bell captain, Tim Robinson to the banquet manager Kyle and our event managers Stacie Shatterly and Lori Slaughter. A great venue to do business.

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for your kind words about Renaissance Charlotte Suites Hotel. It is always a great pleasure to hear that we are serving our customers well. We look forward to serving you again soon. Gratefully,Renaissance Charlotte Suites Hotel More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Renaissance Charlotte Suites several times and plan to stay there more during trips to Charlotte. The whole experience is very pleasant. Every single employee I've encountered here has been extremely helpful and friendly. There must be something special going on here, because they all seem genuinely interested in making every stay a memorable one. If you... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

What a terrific review. You covered virtually every aspect of what we think a customer should be evaluating when choosing a business such as ours. We look forward to seeing you the next time your travels bring you to Charlotte. Thanks again! More

Columbia, South Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was nice, but expected a little more. It is 8 miles away from the South Park mall. I expected a little more elegance for this hotel. Room was not clean as it should of been, i.e,,, water was in the tub from them cleaning it I expect... Buffet look good, but I felt it was pretty high cost for... More

Was this review helpful? Yes
Nabil W, Manager at Renaissance Charlotte Suites, responded to this review

Thank you for staying at the Renaissance Charlotte Suites Hotel.your inputs are very well appreciated and we difinitely take every input to improve our products and services. If you would like to discuss your exprience futher please feel free to conact me at 704-357-1414 ext 2011 More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for 2 nights. It is by far the best hotel we've ever stayed at during our years of traveling! The personal service you receive from the minute you walk in the door is excellent to the service at the restaurant is remarkable. Special thanks to Muhammed, MaryKay and Lisa for making our visit so pleasurable.... More

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you for recently recommending our business and for sharing with the online consumer community your positive experience. Please introduce yourself next time you visit as we would like to extend our appreciation in person. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for five days for business and it was the service in the bar from Evelyn, Olga, and Andrea that made our stay fantastic.as well as the the great rooms and service from all the staff , I will be back definitely in the next couple of months for pleasure as well

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Thank you Scott for your review and for acknowledging the specific team members that made such an impact on your stay. We take pride in the team and in the customers we serve. Thank you for choosing to be one of those customers. Please stop by and introduce yourself when you visit again so that I can thank you in... More

1 review
5 of 5 stars Reviewed 3 weeks ago

Wow, I couldn't ask for better service , sweet , approachable and her drinks are bang on!! The whole team, Olga, Andrea (Blanka) and Evelyn hooked me up. I didn't want to leave the bar. Ole todo es bueno

Was this review helpful? Yes
Ren_GM, General Manager at Renaissance Charlotte Suites, responded to this review

Your review says it all - couldn't ask for better service, whole team, and didn't want to leave. The only thing left to ask is when we will see you again. Thank you for choosing to be our guest when you visit Charlotte and we hope to see you again soon. More

Owners: What's your side of the story?
If you own or manage Renaissance Charlotte Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Renaissance Charlotte Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Charlotte Suites

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte Suites 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Travelocity, Tingo, Priceline, Hotels.com, Odigeo and Venere so you can book your Renaissance Charlotte Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (28)
Viewed
Dining (5)
Viewed
View from room (6)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (13)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Charlotte with
any amenities