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All 170 Charlotte hotels

Hyatt Place Charlotte City Park

3.0 of 5 Hotel   |   4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum) (Eagle Lake)
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83%
Ranked #35 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Andrea P Princeton, West Virginia
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173 people have reviewed this hotel

Traveler rating
    90
    53
    16
    9
    5
See reviews for
41
48
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Princeton, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Booked this hotel last minute based on trip advisor reviews. We were going to Carowinds and also planned to spend some time in Charlotte, NC. I've booked many hotels in the immediate vicinity of amusement parks and for the most part been very unhappy with those lodgings. So now I look for hotels about 10 miles away because I've found... More

Was this review helpful? Yes 1
Jasper, Georgia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

The nice thing about staying at a Hyatt Place is that you basically know what to expect when you get there. The rooms were spacious and clean and the two Brittany's working at the front desk were superb. We had an issue with a noisy air conditioner that had a mind of its own. We had turned it down before... More

Was this review helpful? Yes 2
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel.....I have stayed in a number Hyatt Place hotels...nice and consistent. Service was good, price affordable. About 3 blocks from the convention center and NASCAR Hall of Fame. Parking was a challenge, but a public lot is next door and less expensive.

Was this review helpful? Yes 2
Sebring, Florida
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

I left a bad hotel and came here at the spur of the moment - the minute I walked in I was treated like a king. My family enjoyed it and didn't want to leave. One of the most memorable moments was went I went to buy a margarita for my wife and the bar tender said that they didn't... More

Was this review helpful? Yes 3
Ken N, Director of Sales at Hyatt Place Charlotte City Park, responded to this review

Thank you for your review as we appreciate feedback from our guests. I am happy to hear that you shared a moment with one of our associates as we strive for purposeful service at Hyatt Place Charlotte City Park. We look forward to hosting you again if your travels should bring you back to Charlotte, NC in the future. More

Atlanta, Georgia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

I was pleased with my stay here. The room was large, clean and comfortable. The mini kitchenette added a nice touch. The hotel should invest in new irons and bell service, Complimentary breakfast was very nice.The location was convenient to the places I was visiting. I'd stay here again. Free Wi-Fi is always a plus.

Was this review helpful? Yes 3
Nina S, General Manager at Hyatt Place Charlotte City Park, responded to this review

Thank you so much for staying at the hotel as we appreciate both your business and feedback. Part of our daily housekeeping routine is to check items in each room for any necessary replacements or repairs. Once again thank you for taking the time to write a review and we look forward to seeing you again. More

Bradford UK
Top Contributor
55 reviews 55 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 19, 2014

I've had several stays at hotel, all have been very good with no real issues. It's clear that some of the rooms have been refurbished recently. The rooms are of a good size, clean and comfortable. The aircon in each room can be noisy so take ear plugs or cool it way down and then turn it off. Breakfasts are... More

Was this review helpful? Yes 1
Ken N, Director of Sales at Hyatt Place Charlotte City Park, responded to this review

Thank you for your feedback and we appreciate the review. We have updated all of our guest room bathrooms and we are glad to hear that you like the rooms. My apologies for any inconvenience that you may have experienced with noise from the air conditioner. Please know that we are always willing to change your room to find a... More

Singapore, null, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 5, 2014

Pull into this hotel on 4 Jul. The room rates were very reasonable. Large guest rooms with all the amenities with huge TV, clean and soft king-sized bed, good shower, large couch, in-room pantry and study corner. The staff was very friendly and personable too.

Was this review helpful? Yes 3
Ken N, Director of Sales at Hyatt Place Charlotte City Park, responded to this review

We are glad that you enjoyed the amenities that have become signature to the Hyatt Place Brand. We appreciate the review and we thank you for the feedback. We look forward to the opportunity to serve you once again should you return to Charlotte. More

Jupiter, Florida
Top Contributor
85 reviews 85 reviews
56 hotel reviews
91 helpful votes 91 helpful votes
2 of 5 stars Reviewed June 25, 2014

1. I booked a king, I get there, "all we have is doubles". 2. I get to the room, there is used soap and a pile of dirty towels and clearly someone sat on one of the double beds. 3. Too tired to move rooms I got a $20 discount. 4. 1st floor room you hear the lobby MUZAK all... More

Was this review helpful? Yes 2
Ken N, Director of Sales at Hyatt Place Charlotte City Park, responded to this review

We are so sorry that you had a bad experience at the hotel and I understand how that must have made you feel. From the room type not being available at check in to the cold coffee in the morning; it sounds as if things did not go well. These comments were shared with the team and we are continually... More

Budapest, Hungary
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

The staff are friendly and helpful. We're here because it's close to the airport. They took us to the airport and we could leave our car at the hotel. We will definitely stay again when traveling out of Charlotte airport. Wifi connection is good for us.

Was this review helpful? Yes 1
Ken N, Director of Sales at Hyatt Place Charlotte City Park, responded to this review

We are so happy you enjoyed your stay with us and we truly appreciate the review you wrote. Thank you for making Hyatt Place Charlotte City Park your choice when traveling from the Charlotte Douglas International Airport. More

NC
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 16, 2014

Front desk offers excellent service. Good Value. Quiet. Clean. Close to Blue Line Rail Service. Ice machine on each floor. Clean Pool. Restaurant located in same parking lot. Airport Shuttle. Fresh fruit is always available.

Was this review helpful? Yes 1
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Additional Information about Hyatt Place Charlotte City Park

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte City Park 3*
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Family Hotel in Charlotte #33 Romantic Hotel in Charlotte #51 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The Hyatt Place Charlotte/City Park is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and Goodrich. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth’s Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte’s got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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