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All 170 Charlotte hotels

Hyatt Place Charlotte Airport/Lake Pointe

3.0 of 5 Hotel   |   4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum) (Eagle Lake)
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Hyatt Place Charlotte Airport/Lake Pointe
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Ranked #36 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
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183 reviews from our community

Traveler rating
    94
    58
    17
    9
    5
See reviews for
44
51
11
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel, polite staff, clean and comfortable rooms, nice part of town with easy drive to the airport. Free wifi and good breakfast. Be careful because there is another Hyatt Place Airport about 1/2 mile from this location, I went to the wrong location at first. The receptionist told me that this happens all the time so just make... More 

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Bayboro
Top Contributor
149 reviews 149 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was located in a strange spot, but other than that, it was a very comfortable hotel! The breakfast was good----we have had better and we have had a lot worst! WOULD STAY AGAIN!!! The staff was nice and courteous!

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Greenville, South Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

The rooms at this Hyatt Place were very nice, clean, and comfortable. Check in was fast and the staff were wonderful. We were in town for the ACC Championship game and were really impressed on how wonderful our stay was here. You can't beat the price and the service. The only complaint i had was the Breakfast. I felt the... More 

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Miami
Contributor
13 reviews 13 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staying at the Hyatt place was very nice. The rooms are different from others and well thought out. The double room atmosphere is a great touch. A separate section to entertain guest then in the room. A office table that needs a little updating and the chairs needs some TLC. As the leather is worn. But the concept is very... More 

Was this review helpful? Yes 1
Asheville, N.C.
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Flying out of Charlotte, this is the hotel you want. YOu can leave your car, and they will shuttle you to the airport. Very convenient, and free parking. The will pick you up when you come back. The hotel is clean and modern, the room very comfortable, the beds were great. All the staff were very friendly.

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful place to stay, for business or pleasure. It is located in an office park right off of Billy Graham parkway and about a mile from the airport. The rooms are clean, the staff are pleasant and helpful and the breakfast is simple but good. We caught a really good rate over Thanksgiving, which made our stay... More 

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Atlanta, Georgia, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2014

Ken... the man works miracles over the phone. . He help setup room blocks for 30 rooms with ease.... Rooms were clean lobby vwas very nice and clean. Breakfast hit the spot before getting on the road. Location to downtown was 10 min.... perfect spot.

Was this review helpful? Yes 1
Johnson City, TN
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 18, 2014

Enjoyed a wonderful weekend for our Anniversary at the Hyatt Place Charlotte Airport/Lake Pointe. The room was very spacious and clean, nice size TV, and a comfortable bed. We were even impressed with the breakfast hot fresh cooked bagel sandwiches. It was a great quiet location with many of the attractions and eateries within a 10 minute drive.

Was this review helpful? Yes 3
Ken N, Director of Sales at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

We are so glad you took the time to review our hotel. Your comments about the amenities and design of the room are important to us as we consider all feedback beneficial. We look forward to seeing you again and happy belated anniversary! More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2014

Our bed was nice and the tv was large enough from the bed and seating area. But our room had a large wrinkle of carpet probably 9 feet long in front of bed between bathroom and at night time, in the dark, it was a dripping hazard. Breakfast is okay- but a cold breakfast. Most hotels are doing warm breakfast... More 

Was this review helpful? Yes 1
Ken N, Director of Sales at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for your feedback as we appreciate you taking the time to review the hotel. We are glad you enjoyed the room design; however, it was unfortunate that the carpet was not up to Hyatt standards. We will address your concerns and I would like to apologize on behalf of the hotel for this. We do offer a complimentary... More 

Princeton, West Virginia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2014

Booked this hotel last minute based on trip advisor reviews. We were going to Carowinds and also planned to spend some time in Charlotte, NC. I've booked many hotels in the immediate vicinity of amusement parks and for the most part been very unhappy with those lodgings. So now I look for hotels about 10 miles away because I've found... More 

Was this review helpful? Yes 2
Ken N, Director of Sales at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

We appreciate the glowing review and we look forward to welcoming you back to the hotel! We are just 10 minutes from Carowinds Amusement Park...Thanks for taking the time to review Hyatt Place Charlotte Airport/Lake Pointe, More 

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Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#27 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#54 Business Hotel in Charlotte

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