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Country Inn & Suites By Carlson, Charlotte - I-85 Airport

2.5 of 5 2541 Little Rock Rd., Charlotte, NC 28214
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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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210 reviews from our community

Traveler rating
    28
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    56
    33
    47
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Contributor
30 reviews 30 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel offers decent value at bargain rates. I tried to find an inexpensive hotel near the airport for basically a few hours arriving close to midnight. The first welcome surprise was that the shuttle was dispatched within minutes after I called them and it took me just about 15 minutes to get to the hotel. The room was clean... More 

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United States
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Country Inn & Suites is conveniently located to the airport however it is not up to the standards of other Country Inn & Suites that we have stayed at across the US. It is very basic, a little run down and not as clean as it should be. The pool was out of service and was left to collect... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feedback. We are currently under renovation to make our property better. We have a new owner and management team since July 2014. Please try to stay with us again after the renovation is complete in April 2015. More 

Charlotte, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for one night on New Years Eve. Room was clean and updated with a great bed and bedding. The cable TV was pretty bad, only a couple channels came in clearly but the WiFi worked great for my phone and computer. Bathrooms need remodeling but there is a lot of renovation going on right now. The heater started... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feedback. And also thank you for your understanding that we are going through a renovation at this point. We will have a look into the cable setting to make our new television image come out clear. Please come back and stay with us next time that you are in town. More 

Baton Rouge, Louisiana
1 review
1 of 5 stars Reviewed 4 weeks ago

My husband and I were assigned to this hotel after a 3 hour delay caused us to miss our connection. It is old and dirty. After checking in, we looked for the elevator and were told it was out of order. We had 2 50 lb bags and carry on bags. We dragged them up a flight of filthy stairs... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

We are truly sorry your experience at the hotel was not positive. As you witnessed, we are currently undergoing renovations and we take every action to ensure our guests are affected as little as possible. We hope you will give us another try in the future to enjoy these improvements! More 

Mercer Island, Washington
Top Contributor
74 reviews 74 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 26, 2014

Well, it was not awful, but nor was it anything to get excited about. It was clean, I guess. And the wifi was good, but the included breakfast was pretty pathetically sparse. And the rooms were very bare. We asked for a room with a sleeper sofa. It had that....but no sheets. All in all, pretty disappointing. But at least... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feedback and we will continue to listen to our guest to improve our property. Please stay with us again when the renovation is complete. Thank you. More 

1 review
1 of 5 stars Reviewed December 23, 2014

Distressed passengers be aware!!!! US Airways customer service was placing guests in several hotels in the area. When I was offered Country Inn and Suites I asked for a different hotel. Three agents ganged up on me and refused to accommodate my request. Hotel looks good on the picture but it is literally falling apart. Carpets are worn out and... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feedback. I am sorry to hear that you had a bad experience at our property. We are currently under a renovation that is the reason that you see the temporary signage. The property will be complete with the renovation within the next couple of months. Please give us a chance again to do better when you... More 

Watkinsvi
Senior Reviewer
10 reviews 10 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 2, 2014

We booked a one night stay here as we were traveling through after the holidays on our way home. Since we had previously stayed in a Country Inn and Suites in Lumberton, NC, I believe, and had a great experience, we decided to try this one. Good bed, good breakfast, dirty carpets, and room was very dated. Previous stay in... More 

Was this review helpful? Yes 1
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feed back. We are currently working on our renovation for the property. We wish that you will enjoy the property even more after the renovation. Thank you again. More 

Indiana
Contributor
18 reviews 18 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 2, 2014

We were sent here by US Airways after missing a connecting flight. We arrived at 2am and the desk clerk was vey efficient and helpful checking us in. The room looked to have been updated, with a flat screen tv and duvets on the beds. The sheets were very clean, but the carpet could have been a whole lot cleaner.... More 

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feed back. We are currently working on our renovation for the property. We wish that you will enjoy the property even more after the renovation. Thank you again. More 

Charlotte, NC, United States
1 review
4 of 5 stars Reviewed December 1, 2014

Good property with clean, comfortable beds. Hotel has had some updates, but some areas remain untouched. Nonetheless, my stay was nice. Staff is pleasant and accommodating. Some eating locations within walking distance, although they are not open 24 hours. Charlotte attractions are not nearby - you must have a car to get downtown or to Concord (speedway). Hotel is located... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feed back. Please continue to stay with us in the future as we are continuing to improve the property. Thank you again. More 

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Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd., Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
Number of rooms: 119
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn

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