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All 170 Charlotte hotels

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

2.5 of 5 Hotel   |   2541 Little Rock Rd., Charlotte, NC 28214
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Ranked #113 of 170 hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 weeks ago
Sandra B Marion, NC, United States
  • Overview
  • Reviews (170)
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170 people have reviewed this hotel

Traveler rating
    25
    36
    48
    28
    33
See reviews for
45
31
20
36
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 6 days ago NEW

This hotel does not have an elevator and no first floor rooms were available. I have a serious back injury and climbing steps is not wise. There is no one available to carry luggage for someone who can't lift it up stairs! This was a horrendous experience, and believe me, I will not repeat it!!

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear JP, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Providence, Rhode Island
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I was sent here by US Airways due to a cancelled flight. I hope this hotel does not charge US Air very much, because it was one of the filthiest and most disgusting hotels I have ever stayed in. The smell in the room was so bad I wanted to puke. It smelled like a combination of smoke, mold, and... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Joyce H, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More

Saint Croix Falls, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

the hotel was dirty in teh lobby and the rooms were filthy. So was the neighborhood in which the hotel was located. We checked in and went tot he room. It was disgusting. We went back to the front desk and wered told our money would be refundedon our credit card. We went to a different hotel. They chearged our... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer CAre at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Steven B, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Marion, NC, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The outside area had been neglected and the rooms were average. They are in process of renovations. The lobby, breakfast area and staff were outstanding... Free Shuttle and Free Car parking was well worth the money .

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Massachusetts
Top Contributor
201 reviews 201 reviews
24 hotel reviews
152 helpful votes 152 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

US Airways put us up here after a long day of flight delays. I can't recall staying at a dirtier hotel. The whole place appears to be last updated around 1970. The carpet in our room was stained and wet, and included a disturbing red stain. Hmm. The complimentary breakfast was in edible. Clearly the owners are making their living... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Melvillean, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Warrior, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

My daughter & I stayed here because it was near the airport and I am familiar the hotel. I never have had a problem have always felt safe and loved how clean they keep their grounds. This is an unsafe area and while the personnel were all very friendly it is filthy. Hall carpets stained, our room smelled and garbage... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear vhannah53, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

lincoln, nebrask
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was a perfect place for us to stop over on our way home from St. Maarten. You can't seem to go wrong when you stay at a Country Inn and Suites. The breakfast was hot and yummy. The room was clean and the front staff person was so sweet and friendly. I would recommend this hotel.

Review collected in partnership with Country Inns & Suites By Carlson

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Princeton
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the airport. Shuttle service in the early morning and return in the evening were very good. Driver picked us up both going and returning on time. Called for return and was told 5-7 minutes at Zone D. Driver showed up on time and at the exact location. Very pleased. Hotel itself needs a little... More

Review collected in partnership with Country Inns & Suites By Carlson

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Willowbrook, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This hotel seems to be a hotel in transition from one brand to Country Inn. It is very dated, and the rooms are not consistent. We stayed on two non-consecutive nights and one night, the room did not have a refrigerator (something you would expect at a Country Inn and Suites) and just not up to the standards we have... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Kevin M, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

NC
Top Contributor
58 reviews 58 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Really don't have to say much about this place if you look at others photos. The hotel is very dated. This one does not have flat screens in all rooms. The carpet throughout the building needs replacing. Bathrooms are small and toilet is shallow. The shower head is low,I had to move all the way up. The bed was very... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear v3093, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More

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Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd., Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
119

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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