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All 168 Charlotte hotels

Country Inn & Suites By Carlson, Charlotte - I-85 Airport

2.5 of 5 Hotel   |   2541 Little Rock Rd., Charlotte, NC 28214
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Ranked #100 of 168 hotels in Charlotte
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144 people have reviewed this hotel

Traveler rating
    25
    30
    42
    22
    25
See reviews for
33
27
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33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Grand Haven, Michigan
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here twice in early 2014. The hotel is close to the airport and allows easy access for that early morning rental car return/flight departure (construction work around the airport permitting!). There are a couple of gas stations nearby for the rental car tank refill. But when a review starts out saying location is the greatest asset of... More

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Herndon, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2014

Granted my experience was during the mid-February snow storm, but those are the opportunities for hotels to excel. Unfortunately, this Country Inn & Suites did just the opposite. I had already been there two nights and needed to extend my stay due to the storm. I was told they were completely booked for the following night and that I would... More

Was this review helpful? Yes 1
Jennifer R, Director of Sales at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We did have staff helping as many guests as we could the morning of the snow storm, we wished we had more to help but we just didn't at that time due to the storm. We took every action to... More

Rochester NY
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 1, 2014

This is by far one of the worst hotels I have ever stayed in. The global brand Carlson should stop it's contract or completely renovate the hotel. I really can't find one good thing to say about it except that it's close to the airport. I suppose that's why Carlson bought in to it. But there is no comparison between... More

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Jennifer R, Director of Sales at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

Bryan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 28, 2014

I was in the Charlotte area on business and should have turned around from the start. No parking available near the door of the hotel. I had to park in the lot of a neighboring (looked abandonded) restaurant to go check in. I was given my room number and had to ask where to go. I was told, drive around.... More

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Jennifer R, Director of Sales at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We also apologize for the condition of your room and take your comments into consideration with improving our hotel. Thank you for taking the time to let us know about what needs to... More

Detroit
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 22, 2014

After a flight cancellation, we stayed here for about 9 hours. Everyone was so nice and friendly from the transport (starts at 4 am; perfect for us that day) to the check in/check out and back to the airport. The rooms were nothing too spesh; a bit dated but clean and comfortable. They had fruit, granola bars, coffee and hot... More

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NC
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 22, 2014

We met friends here the evening before our flight from Charlotte to Newport Beach CA. We left our vehicles (free) with them while their free shuttle took us to the airport and picked us up on our return. The rooms were very nice, the breakfast delicious, and the personnel extremely pleasant. Will highly recommend this to anyone from our area... More

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2014

We had a flight delay and had to stay over. The front desk staff, Tamara, was very accommodating with the room and restaurant recommendation as well as followed up to see how things worked out. The hotel including the general area was very nice and a reasonable rate.

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed February 17, 2014

A very pleasant stay in spite of the winter storm. The room was clean and comfortable. The staff was very helpful considering the disastrous snow storm that crippled Charlotte. The complimentary breakfast was fresh and tasty. They made a great effort to keep the airport shuttle running throughout even as difficult as it was. On the trip to the airport... More

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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed January 20, 2014

I always have had a nice stay at Country Inns, but this location prostitutes the brand. Room 155 :badly cracked sink, tired soiled carpets, a circa 1995 tv with fuzzy reception, tired shower, and there is more to list. ...pluses :Nice new shower curtain and decent towels but overall if I stay at another location of country inn that is... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Ron N, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn and Suites standards. More

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed January 16, 2014

I stayed here for two night while traveling for work. I always try to use a Country Inn & Suites, both for the points and because they have been consistently good in my past experiences. This one was a huge exception! The building, appliances, etc., were old and battered with only the most basic cosmetic facelift indicating this year wasn't... More

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CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Dear Kathleen_RR2014, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We do apologize if you thought the facility needed to be updated along with the guest room. We also apologize if the food... More

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Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn
Address: 2541 Little Rock Rd., Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #100 of 168 hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
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