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Country Inn & Suites By Carlson, Charlotte - I-85 Airport

2.5 of 5 2541 Little Rock Rd., Charlotte, NC 28214
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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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188 reviews from our community

Traveler rating
    28
    36
    52
    30
    42
See reviews for
52
34
21
42
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Seneca, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

I booked this hotel online because of it's close proximity to the Charlotte airport and also because of good experiences at other Comfort Inn and Suites hotels. This hotel was the worst hotel I have ever stayed in. It is extremely worn and dirty. The carpets were all worn and very stained. The bath had dried soap scum in it,... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Sorry to heard that you had a bad experience at the property. We had a change of ownership since July and we are planning to start the renovation of the property starting at the end of October or early November. Please try us again in about six months after the renovation is complete. Thank you for your feedback. More

Chicago, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at Country Inns before, so I was not expecting a 5 star facility or treatment but basic room was supposed to be above board. the entire property looked shabby, stained carpets, bad lighting. my room in specific also had a wet carpet, leaky faucet in the tub, bad AC

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Sorry to heard that you had a bad experience at the property. We had a change of ownership since July and we are planning to start the renovation of the property starting at the end of October or early November. Please try us again in about six months after the renovation is complete. Thank you for your feedback. More

Conyers, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

This property did not live up to the norm for country inn and suits. The hotel was run down, very dirty & very smelly. Staff was nice but I did not even feel comfortable sleeping in the bed, walking around, or taking a shower. I do not mind an older place as long as it is clean. This was far... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Sorry to heard that you had a bad experience at the property. We had a change of ownership since July and we are planning to start the renovation of the property starting at the end of October or early November. Please try us again in about six months after the renovation is complete. Thank you for your feedback. More

newport news va, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel is the SAME as it was ten years ago. If you care about where you stay...DO NOT STAY IN THIS DUMP...We did leave a tip...it's not the staff's fault...NO ELEVATOR?...OLD BOX TVS...PLEASE...Very DISAPPOINTING

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Sorry to heard that you had a bad experience at the property. We had a change of ownership since July and we are planning to start the renovation of the property starting at the end of October or early November. Please try us again in about six months after the renovation is complete. Thank you for your feedback. More

South Carolina
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

After 45 years of traveling for business and pleasure, this is the worst hotel I have ever stayed in. The only thing that was missing was a chain around the television so it wouldn't be stolen, not that you would want to take a 1990s television.The hotel is filthy and has no elevator to the second floor. I don't know... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

Canberra
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Travelling from Canberra to Blacksburg VA was always going to be gruelling, so we knew that we would have to have a good night's rest before picking up a rental car in Charlotte North Carolina. The Country Inn and Suites near the airport offered the perfect place to recuperate following the three flights needed to cross the Pacific and make... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
nevada
Top Contributor
67 reviews 67 reviews
36 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here due to a cancelled flight. The airport shuttle came very quickly for a pick up. The staff was helpful and welcoming. The hotel including room has an overall worn appearance, but seems clean. Other than the lock falling off the door, the room was functional. Seemed like a decent price for a room acceptable for a one... More

Was this review helpful? Yes 1
Bloomington, IN
Contributor
18 reviews 18 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Please read my other reviews so you know I'm not a picky clean freak and an overly critical nutcase before you read the following. In short, I strongly advise you to STAY AWAY from this place! I didn't have a choice about staying at this hotel. My airline (thank you, USAir!) booked the reservation for me due to a flight... More

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was reading reviews on tripadvisor and I didn't expect good hotel. But I was surprised. Hotel is clean and they have new management and remodeling it. Staff was awesome . They helped us many times. Breakfast was good. We were traveling with infant and I was satisfied with hotel. Next time we will stop there again

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

The condition of the property - dimly lit hallways and OLD carpet are quite distracting - makes this a $40 - $50 room. The bed was comfortable, but the amenities (1990's TV) are sub-standard for $70 - $80 a night.

Was this review helpful? Yes
Carlo Y, General Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for your feedback. The property is now under new management and ownership. It will start the renovation with new television in the guestrooms. I hope that you can try and stay with us again in the future. More

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Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd., Charlotte, NC 28214
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
Number of rooms: 119
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn

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