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All 170 Charlotte hotels

Hilton Garden Inn Charlotte/Ayrsley

3.0 of 5 Hotel   |   1920 Ayrsley Town Blvd, Charlotte, NC 28273
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84%
Ranked #22 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
FrannieJ272 Portsmouth
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  • Reviews (186)
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  • Room tips (14)
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186 people have reviewed this hotel

Traveler rating
    101
    56
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Portsmouth
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn at Ayrsley town in Charlotte, NC was just wonderful. We wanted to take a weekend get away and Charlotte fit the bill. We were pleasantly surprised with the location. The hotel was within walking distance to shopping, restaurants, and even a movie theater. We utilized the pool/ hot tub facilities during our stay and found them... More

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Gainesville, Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean, fresh and comfortable hotel. Located in a cute little downtown like setting - sits far enough back off of the interstate so there is no highway noise. Some restaurants and retail shops are in walking distance. Lobby is well appointed, there is a nice indoor pool area along with a spa. Hotel staff is helpful and friendly. We... More

Was this review helpful? Yes 1
Wilson, NC, United States
1 review
4 of 5 stars Reviewed 1 week ago

The restaurant staff was wonderful, as was the food. MOST of the front desk was friendly, with a very notable exception. The bell boy went over and above in helping us with our luggage on departure. If I had not had other places away from Charlotte, NC that I needed to go, I would have liked to have stayed and... More

Review collected in partnership with Hilton Garden Inn

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LENOIR, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was quoted $149 Adesa special then received a confirmation email of $209 with the total charge for the stay being $240 and change. I was then told that I couldnt receive the Adesa discount because I hadnt reserved my room a week ahead. I was then billed $277 and was told the extra $37 would "drop off". im still... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Charleston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

If you are eating in better hope you don't have the waitress we had. You will be given rude service if you are lucky to be served. Most likely you will have to service yourself even with the non-buffet items

Review collected in partnership with Hilton Garden Inn

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tyler_birchfield, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Dear Guest: Thank you for taking the time to offer your feedback. We take great pride in delivering outstanding customer service and sincerely apologize for not meeting your expectations. Our breakfast operation is a self-serve buffet and again, apologize if we did not clearly communicate this. We hope you will give the Hilton Garden Inn Ayrsley another opportunity to win... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very good hotel, nice room, friendly staff, free Internet and a good location for alternative restaurants/bars with a good Indian restaurant 2 minutes walk away and a good pizza restaurant (who gave discount to hotel residents) also 2 minutes away

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Ironton, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this location last July on our way to Myrtle Beach. We were greeted by a friendly staff, who made sure we had everything we needed. Every inch of the hotel I saw was clean and well kept. The next morning we enjoyed a nice breakfast before we hit the rode. All of these reason are why I... More

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Greer, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The Hotel and the grounds are nice, and the location is very good to walk and do a little shopping but the price is nowhere worth what you are getting, I suggest you shop around if staying in this area I stayed here on business for one night and I should have gotten some other prices before booking ...

Review collected in partnership with Hilton Garden Inn

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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel to attend a baby shower in the area. Booked through expedia and check-in was a breeze. I was on the third floor and my window faced the parking lot. The room was pretty nice, super comfy bed, microwave, fridge, and keurig coffee maker. There is a restaurant menu for room service between 5pm and 10pm... More

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Fostoria, United States
1 review
5 of 5 stars Reviewed June 20, 2014

We stayed here for our son's wedding, staff was very helpful & kind. Good Location for our venue & not far from downtown. They provided shuttle service for our guests, which was so helpful. Would recomend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Charlotte/Ayrsley

Address: 1920 Ayrsley Town Blvd, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Charlotte/Ayrsley 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#1 Romantic Hotel in Charlotte #28 Business Hotel in Charlotte #36 Family Hotel in Charlotte
Hotel Class
Number of rooms
120

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