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Hilton Garden Inn Charlotte/Ayrsley

#14 of 171 Hotels in Charlotte
Certificate of Excellence
3.0 of 5
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1920 Ayrsley Town Blvd, Charlotte, NC 28273
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Hilton Garden Inn Charlotte/Ayrsley
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Ranked #14 of 171 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kenneth W Charlotte, United States
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255 reviews from our community

Traveler rating
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    74
    21
    8
    6
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57
43
14
120
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Charlotte, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed overnight as a quick, romantic getaway with my fiancée. We had a wonderful time, as always. I am a Hilton Honors member and we usually choose either a Hampton Inn, Hilton Garden Inn or DoubleTree Inn for our accommodations. This has become our home away from home when in that area.

Review collected in partnership with Hilton Garden Inn

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Ruther Glen, Virginia
2 reviews
4 of 5 stars Reviewed 1 week ago

I would like to say that this is a beautiful hotel and with it's attentive staff it made my family's trip even better. We will certainty be back. We loved the fact that there are quite a few things to do within walking distance and close to 485.

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Hickory, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed in the Presidential Suite for a weekend. Entire staff was helpful and friendly. Room was comfortable and clean. Food in the on-site restaurant was delicious. This hotel is in the Ayrsley area of South Charlotte, and there are quite a few restaurants within walking/driving distance of the hotel.

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for the awesome review. You obviously know how to travel well and we are excited to hear you enjoyed the Presidential Suite and our on-site restaurant! With the weather finally turning in our favor, the surrounding Ayrsley community is looking better and better. More 

eddyville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall this was an excellent choice. I did not have to leave the hotel for anything. The room serivce was affordable and excellent. The menu could have a few more selections but overall it was great. The only complaint would be noise in the hall ways from other guest.

Review collected in partnership with Hilton Garden Inn

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Knoxville, Tennessee
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This a newer hotel in the Ayrsley area, which is an up and coming area of Charlotte. It was a little difficult to find because it sits at the end of the road but other than that, not a problem. I read on an other post about not having enough lighting. I am a female and traveled alone and there... More 

Review collected in partnership with Hilton Garden Inn

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Rock Hill, South Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WoW, this hotel has a great location and it offers a very comfortable room that allows you space and convenience. It's nestled in a small retail/resteraunt area that offers a short stroll reprieve if you want to get away. If you decide to stay in their are rewarding options from the pool, workout room and lounge areas.

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Great suggestion on room locations! Thank you! More 

Santa Rosa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had to make the reservations at the last minute, after our plane had arrived. The staff was very friendly, and the room was very clean. The breakfast was very good, and the serving staff was helpful and friendly. There was a little store open at 1:00 AM in the lobby, so we were able to get a snack and... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

My night audit staff thank you so much for recognizing their service! They get to treat our guest during some very difficult times (late/ delayed flights, LOST LUGGAGE!!) but they seldom get the credit for the great work they do. We want to be known as the place to be when you're in a pinch because you know we have... More 

Greensboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My entire experience at the hotel was fantastic. The appearance was as advertised and the staff was outstanding. I would recommend this hotel to anyone. I has no issues about anything. I called a few times before arriving at the hotel with questions and every person that answered the phone was pleasant, professional and accommodating. My check in total time... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for the review! The true test of a quality hotel is a consistent level of service so it is awesome to hear you had several communications with my staff and received that same great professionalism! More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel due to inclement weather! I felt an immediate difference in my surroundings from the minute I entered the lobby which immensely raised my spirits. Patrick and Jackson were extremely helpful and warm throughout my check in process. They answered every question possible and assured me of full support for any future assistance I might require... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Charlotte is not known for it's Winter Wonderlands but we certainly got a good dose of it in February. Thank you for staying with us and getting out of the cold. We want to be the place to stay when the weather outside is frightful! More 

Blacksburg, Virginia
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here several times. The hotel is well located with 7 restaurants within walking distance. We always get the breakfast/room package which costs a few dollars more, but well worth it. We would recommend this hotel to everyone.

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