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All 170 Charlotte hotels

Hilton Garden Inn Charlotte/Ayrsley

3.0 of 5 Hotel   |   1920 Ayrsley Town Blvd, Charlotte, NC 28273
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Ranked #22 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
wandac883 Atlanta, Georgia
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237 reviews from our community

Traveler rating
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52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay when visiting southwest Charlotte. The staff are friendly and accommodating, the rooms are quiet and clean, and the location could not be better. There are numerous restaurants, shops and a theater nearby. The property has plenty of lighted parking and is easy to access; just minutes from I-485 & I-77.

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

I appreciate you reviewing our property and thank you for spending your time in Southwest Charlotte with us! My staff works very hard to provide the consistent level of service and cleanliness you expect from Hilton Garden Inn and look forward to hosting you again! More 

Virginia, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a very nice facility. There are plenty of places to eat within walking distance, and the staff were very helpful and courteous. My only complaint was the noisy heating unit in room 326. It would turn on and off frequently waking me when I was just drifting off.

Review collected in partnership with Hilton Garden Inn

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DURHAM, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I traveled to Charlotte for a business meeting I was to attend. When we arrived to Hilton Garden Inn, we were WOWED about how beautiful and clean the hotel was. The staff was very friendly during my check in and check out process. The location is excellent because there are so many restaurants around.

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

We have a wonderful location where if your companion is working, you can walk to many different shops, restaurants, and basically make them terribly jealous while they work. Thank you for recognizing my staff and we thank you for hanging in there and hope you had a chance to enjoy the area in between meetings. More 

Raleigh, North Carolina
Top Contributor
86 reviews 86 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a weekend trip to the area. Friendly staff, nice clean room. The whole area looks pretty new. The parking was a bit weird, it looked full up from the front because of the overflow from the movie parking lot but there was lots of space behind the hotel too.

Was this review helpful? Yes
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your visit and your review. We are very conscious of our parking and encourage all of our guests to use the parking lot on the main entry side of the property when curb parking is not available. Thank you for noting this for your fellow travelers. More 

Big CAnoe, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay very much. The location was great. The Inn was located it a small city. The restaurants were within walking distance and very good. Their was a movie theater and several quaint shops.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your response and your business. We are very proud of our location in Ayrsley and look forward to the new amenities being added to the area as we speak! More 

Charlotte, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Just planned a last minute get a way to see a sick friend. The rate was excellent, even on a short notice. The staff was extremely friendly and professional. They greeted me as a Honors Member and provided all the benefits. The area was very nice with a lot of attentions within walking distance of the hotel. The only problem... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for the kind words regarding my staff! We strive to be 'THE' place to stay in the Charlotte/ Ayrsley area for long planned vacations and last minute getaways! We value you as a Hilton HHonors member and thank you for your review and your business! We hope your friend is feeling better and Happy New Years. More 

Syracuse, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2014

I stayed here for 3 nights and it was a great experience. The rooms are clean and modern and new and very, very comfortable. The beds were great and the kitchen and living room were very convenient to make our stay even more comfortable. The full breakfasts are included each morning and were excellent. Lots of variety and hot food... More 

Was this review helpful? Yes
Charlotte, United States
1 review
5 of 5 stars Reviewed December 15, 2014

I felt very comfortable and safe staying there by myself. Everyone was extremely nice and helpful. The room was very comfortable and clean. It was close in driving distance to the places that I needed to get to.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your review! We are so proud of our location, staff, and the service they provide and I want to thank you for recognizing them. This property is quite secure with 24 hour staffing inside and an external security service for the surrounding area. We want to make sure all of our guests know that You Can Count... More 

charlotte, United States
1 review
5 of 5 stars Reviewed December 9, 2014

This is a very nice Hotel. Very close to the interstate. The rooms were very nice and clean. The staff was very nice and helpful. The food was very good. Overall very pleased with my stay here. Would stay here again and would recommend this hotel to friends, family or any other business looking for a place to hold a... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

We love our Christmas parties!!! Everyone from our sales department to food and beverage loves this time of year. It is a terrific opportunity to team up with local companies and really help finish the year off right. Thank you for your business and your feedback. We hope to see you and your company back in 2015!! More 

pinehurst, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

After a long day of travel and a late arrival Marta was the perfect host, very helpful and friendly. Thanks again. I travel a lot for business and really appreciate good customer service. The location was perfect for us as we arrived very late Saturday night at the airport. Recommended places to eat, especially Harry's Sunday morning were appreciated. Thanks... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Daniel M, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review

Thank you for your review and recognizing my front desk crew! We believe location is important when making your travel plans but service is key. A warm smile and good recommendations can make all the difference. Thank you for your business and taking the time to identify good service when you experience it! More 

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Additional Information about Hilton Garden Inn Charlotte/Ayrsley

Address: 1920 Ayrsley Town Blvd, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Charlotte/Ayrsley 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#2 Romantic Hotel in Charlotte
#20 Business Hotel in Charlotte
#28 Family Hotel in Charlotte

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