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All 171 Charlotte hotels

Aloft Charlotte Uptown at the EpiCentre

3.0 of 5 Hotel   |   210 East Trade Street, Charlotte, NC 28202 (Second Ward)
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Ranked #91 of 171 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 1 week ago
Mona H
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407 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had read reviews and was a little reluctant, but location was my main reason for wanting to stay here. The room was really nice and I didn't experience any of the things that the reviews talked about. I was on the 11th floor and the only noise I heard was from the street from trucks, it wasn't bad, but... More 

Was this review helpful? Yes 1
Reston, Virginia
Top Contributor
50 reviews 50 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 1 week ago

I was recently in Charlotte for business and spent 3 nights at the Aloft hotel. As I like to do with all of my reviews, I will point out the positive aspects of the hotel as well as the negative aspects. The positive are: 1) location is great. The hotel is right in the EpiCenter and in the heart of... More 

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Greenville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Service was terrible and my nights rest was even worse. I called maintenance bc the blinds were broken and didn't not go up and down. They broke the chain and just left the blinds down broken. Then I had an aerobed delivered and the guy barely put any air in the bed. Called again and they refilled it max but... More 

Was this review helpful? Yes 1
Columbia, South Carolina
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately I am going to have to write a negative review for Aloft, which I hate to do because I stayed in one in Asheville that was AWESOME and the manager I spoke to here was really sweet about everything, but too many things got messed up with no explanation as to why. We'll start with the fact that I... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great customer service... friendly staff... soft beds... awesome espresso coffee free!!! Great location... would totally stay there again. Their food was fresh and delicious. .. lots of restaurants near...

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my 2nd time staying at an Aloft hotel and it was even better than the first time. Check in was smoothly and they even accommodated me with an early check-in and late check out. Convenient, close by to everywhere I needed to be. The room was very clean, not a huge room but all I needed was to... More 

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Reston, VA
Top Contributor
101 reviews 101 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Whoever called it an economy "W" is pretty accurate. The decor is an interesting modern almost 70's look. My room was small, but appropriate although very dark even with all the lights on. I found that made me not want to stay in the room. The desk light didn't work and I didn't feel like calling the desk late at... More 

Was this review helpful? Yes 1
Daniel Island, South Carolina
Top Contributor
444 reviews 444 reviews
58 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like most of the Aloft hotels, a wonderful experience. The funky atmosphere makes your stay fun while the wonderful service and accommodations make let you relax and enjoy, even on business. The location is perfect for anyone doing business in the downtown area. Many restaurants surround the location.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 29, 2015

My wife and I chose Aloft at the EpiCenter for an overnight stay-cation based on a recommendation from a friend. While our date night in Uptown was a blast, our stay at Aloft was, for the most part, just ordinary. Don't get me wrong, they hit all the marks for me to issue a solid 3 of 5 rating. The... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Tyler L, While we are happy our friendly team provided you with attentive service, we regret to hear you were still disappointed with your experience. We understand the importance and strive to provide a quiet environment so our guests can relax, so we apologize you were disturbed by noise during your stay. Thank you for taking the time to... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I travel 100% and stay in hotels 3-4 nights per week. This hotel has a great staff that would make this a great hotel; however the quality of the staff can't overcome the issues with noise and comfort. I've been staying here for the past 3 weeks and have had 3 different rooms. In the past 6 months I've probably... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear James C, Thank you for your strong loyalty as a Platinum SPG member and guest of our hotel. While we are pleased to hear you always receive excellent service from our friendly team and love the Aloft experience, we are disheartened that you are dissatisfied with our accommodations. Maintaining a relaxing environment is a top priority to our team,... More 

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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > Second Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre

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