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Aloft Charlotte Uptown at the EpiCentre

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210 East Trade Street, Charlotte, NC 28202
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Aloft Charlotte Uptown at the EpiCentre
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Ranked #89 of 171 Hotels in Charlotte
A recent review
5 of 5 stars reviewed yesterday
robert m Charlotte, North Carolina
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414 reviews from our community

Traveler rating
    90
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    93
    56
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I have stayed at the Aloft in downtown Charlotte on numerous occasions. The Hotel is very nice, clean and modern. Yvonne and the rest of the staff at the hotel are very nice, helpful and accommodating. We have always had a great experience staying at this Hotel and will continue to stay there in the future.

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Belmont, North Carolina
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great hotel, the room was kinda small but clean and cozy. After seeing earplugs on the dresser I thought I would never get any sleep but the noise wasn't so bad . I will definitely stay again. The location was awesome everything was right there within walking distance, some things was jyst an elevator ride away.

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Crozet, Virginia
Top Contributor
91 reviews 91 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This was a very average hotel, and my experience with Westin properties is that they are above average and even excellent. No complaints about the staff at check-in, but the room was small, the air conditioner was noisy, and the plastic/paper cups seemed more appropriate for a budget hotel. This was my first Aloft experience--perhaps I need to stick with... More 

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Asheville, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I've stayed at this property 4 times now, and I've yet to have a stay that didn't have a problem. Minor problems are all they are, but still, they're a pain. My first stay the wifi didn't work. Ok, I used my mifi. Next stay, came back to room after a night out, AC was not working. Property at full... More 

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Cary, North Carolina
Top Contributor
53 reviews 53 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Taxi stopped at the location and it took a minute for us to see the sign and understand the auto-open glass doors (perpendicular to the street) were actually the entrance to the elevator that led up to the lobby of the hotel located on the 5th floor. Once we got up there, it was an Interesting lobby with a pool... More 

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Atlanta, Georgia
Top Contributor
83 reviews 83 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

2 issues- needs better street signage; 2 elevators from street level to 5th floor lobby takes forever due to people getting on and off the elevators to get to different floors of the epicenter. once inside hotel you are in a hip, cool environment. very efficient operation, minimalist rooms, nice and helpful staff. we checked out at 10 am and... More 

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Kalamazoo
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Last night when I arrived at Aloft the man at the check-in desk told me that they overbooked so they needed to send me to another hotel. My room was even pre-paid! But he said their rooms were completely full. So I stood there for twenty minutes while they called other hotels such as Best Western and Super 8 and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had read reviews and was a little reluctant, but location was my main reason for wanting to stay here. The room was really nice and I didn't experience any of the things that the reviews talked about. I was on the 11th floor and the only noise I heard was from the street from trucks, it wasn't bad, but... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Mona H, We’re thrilled to hear your visit exceeded your expectations and that you thoroughly loved our hotel. Thank you for sharing your positive experience with us about your recent stay, and we are looking forward to hosting you again for your upcoming trips. All the best. More 

Reston, Virginia
Top Contributor
52 reviews 52 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was recently in Charlotte for business and spent 3 nights at the Aloft hotel. As I like to do with all of my reviews, I will point out the positive aspects of the hotel as well as the negative aspects. The positive are: 1) location is great. The hotel is right in the EpiCenter and in the heart of... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear estrnmountain, While we are pleased to hear you received excellent service from our attentive team, we regret to hear you were disappointed with your stay. Aloft is a contemporary brand intended to offer guests a unique hotel experience through our urban-inspired design and vibrant social spaces. We understand that our style may not appeal to everyone, but we do... More 

Greenville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Service was terrible and my nights rest was even worse. I called maintenance bc the blinds were broken and didn't not go up and down. They broke the chain and just left the blinds down broken. Then I had an aerobed delivered and the guy barely put any air in the bed. Called again and they refilled it max but... More 

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Whizkid219, We strive to create a relaxing environment for each guest, and we are sorry you were uncomfortable during your stay. Please rest assured that your comments have been addressed and properly handled with our team to improve guest experience. Thank you for taking the time to share your honest feedback with us, and we hope you will give... More 

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