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All 170 Charlotte hotels

Aloft Charlotte Uptown at the EpiCentre

3.0 of 5 Hotel   |   210 East Trade Street, Charlotte, NC 28202 (First Ward)
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Ranked #88 of 170 Hotels in Charlotte
A recent review
4 of 5 stars reviewed yesterday
MsDB19 Bayville, New Jersey
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365 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bayville, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived on 10.17.2014, for a short weekend stay, it's was a little hard to find but well worth it. If you are tired of old, stuffy hotels, than this IS the place to stay. This was our first time staying at this hotel brand, and chose it based on Tripadvisor.com reviews and most important other travelers pictures. Yes, some... More

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Minneapolis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I booked Aloft at the Epicenter for a week long conference based on my experiences staying at Aloft Minneapolis - I liked the hotel's style and staff so much. Then I read the reviews of Aloft Charlotte Epicenter about a week before coming, and I was terrified. I thought "crap this is going to suck....". WRONG! IT WAS AWESOME! I... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was the first hotel I've stayed at since acquiring a physical disability, so I thought I would write a description of this hotel's accommodations for disabled people. Getting to the rooms requires parking in the deck underneath the hotel, taking one elevator to the fifth floor (which is the lobby/check in), and then taking another elevator to the guest... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Ashley S, Thank you for taking the time to provide us with your thorough review. We strive to provide comfortable accommodations that satisfy all of our guests’ needs, so it’s our pleasure to make your experience memorable. Thanks again for sharing, and we hope you will stay with us again for your next trip to Charlotte. All the best. More

virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My son and I stayed here for a panthers game. Parking here is a nightmare. You have to park in a general deck under the hotel. No where to pull up to leave your bags. The lobby is 5 floors off the street and you have to wait forever to get an open elevator. Waited at least 5-10 minutes. But... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear themurphsVirginia, We are very sorry to hear you were disappointed with your recent stay and apologize for the inconveniences you experienced at our hotel. We strive to provide the most comfortable accommodations for our guests by minimizing noise, so we sincerely apologize for the disturbance you encountered and could not get a good night’s rest in result. Thank you... More

Charleston SC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Lost our reservations..then argued with me as I'm holding a printout of my payment to them. Room was not cleaned properly. No towels...room serve was a joke.. Charged me twice for my room. And I didn't get one I'm sorry or here let's comp this. Nothing. Very let down

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear AMO1014, Thank you for taking the time to share your review with us. We sincerely apologize for your poor experience while staying at our hotel. Our General Manager would love the opportunity to amend your experience. Should you like, please contact Jim Williams directly by emailing, jim.williams@Aloftcharlotteuptown.com to further discuss your stay. All the best. More

Austin, Texas
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I tried to check in here tonight which is 9/27(Starwoods platinum member), and the security guard became irate over nothing and refused allowing me to check in. This guard was a black guy, late 30's I would never stay here again based solely upon his representation of the Starwoods brand.

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear mhagens, We are genuinely sorry for your dissatisfying experience. Our friendly team is dedicated to making all of our guests feel welcome, so what you described sounds very unusual at our hotel. Please contact our General Manager, Jim Williams, directly by emailing jim.williams@Aloftcharlotteuptown.com to further discuss your stay. We hope we can amend your disappointment and that you will... More

Bangor,Me
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel while in town for business. Chose this hotel based on good reviews I had read and central location to restaurants and convention center. No rooms available/clean when we checked in so I left baggage and came back two hours later to still not have a room ready. Finally was given a room...handicap accessible...evidently this was all... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Customer service was great. Yvonne welcomed me with a beautiful smile, while being very professional and friendly. The hotel room overlooks the epicentere and was a great location for the nightlife. Hotel provides a "Sweet Dreams" kit including a soothing sound machine, eye mask, and lavender sachet scent pouch to help you sleep if you feel the outside sounds is... More

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Des Moines, Iowa
Contributor
19 reviews 19 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is located as part of the Epicenter in Uptown. You are 3 1/2 blocks from the Charlotte Convention Center and in walking distance of everything downtown including BOA Stadium (Home of the Panthers). You don't need a car here but if you do valet is $25/day. You can walk everywhere. Epicenter is directly below the hotel and has... More

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Collinsville, Virginia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 15, 2014 via mobile

If the most important factor is having a short stumble home, this is your place. Literally sits on top of Downtown's stretch of bars, and the drumbeat of techno music is incessant. When the hotel puts a pair of earplugs in each room, then it's too loud. Parking is valet only, at $25 per night, and the place is poorly... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear SouthernVirginia, Thank you for taking the time to share your feedback. We sincerely apologize for the confusion in regard to your reservation and housekeeping and are sorry for the complications you experienced with the WiFi and TV. We appreciate you sharing this feedback with us because this information is very helpful to pinpoint areas we can improve our hotel.... More

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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre

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