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All 170 Charlotte hotels

Aloft Charlotte Uptown at the EpiCentre

3.0 of 5 Hotel   |   210 East Trade Street, Charlotte, NC 28202 (First Ward)
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58%
Ranked #86 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed yesterday
2204rob Lumberton, North Carolina
  • Reviews (337)
  • Photos (41)
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  • Room tips (64)
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337 people have reviewed this hotel

Traveler rating
    75
    114
    73
    46
    29
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
Lumberton, North Carolina
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Modern hotel suite in downtown. Close to everything. The check in desk is actually several floors up in the Epicenter, so there isn't really a main entrance. It is a cool place with stained concrete floors and european/modern (sparse) styling. Great value .. I got it on a PriceLine deal for around $100. It compares easily to other hotels I... More

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Santa Rosa, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

The room was dirty, large stains on the carpet. The sink didn't drain and the toilet barely flushed. I lost my car keys while visiting. When I called to ask if they had been turned in I was told that lost and found was locked and I would have to leave a voicemail. 24 hours later, no one returned my... More

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Lansdale, Pennsylvania
Contributor
17 reviews 17 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Three girlfriends and I decided to spend a "girl night" in Uptown Charlotte and stayed at the Aloft hotel. It was heavily raining and since the hotel is attached to all these great resturants & bars we did not get our hair wet or our shoes & makeup ruined! The room was clean, spacious with 2 queens size beds, great... More

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I booked a reservation for business at this location and had a very bad experience. The mattress was stained and the sliding door to the toilet/shower area was peeling. Also, my colleague found a roach crawling on her pillow while she slept in her room. I have stayed at Starwood hotels for several years and this is the 1st time... More

Was this review helpful? Yes 3
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear bigdaddynyc2006, We sincerely apologize for your dissatisfying experience with us. Aloft expects very high quality standards, and is unacceptable this was not met. We are very sorry for the conditions of your guest room and we will address this with housekeeping to ensure this does not happen again. Thank you for sharing with us, and we hope we will... More

Columbia, South Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you want to be in the uptown area in Charlotte, specifically Epicentre it doesn't get any better for location. Literally an elevator up to your room after a night of eating/drinking/partying. Obviously the arena is walking distance if you're attending an event there. It is a little pricey, not sure how it compares to the surrounding hotels in that... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Willie T, Thank you for your review. We are very glad to hear that you enjoyed our great location at the EpiCentre and our guest rooms. It is very important to us to reduce noise so our guests have a comfortable stay, so we are very sorry that you were disturbed by noise during your stay. Thank you again... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Not for grown-ups. Very noisy and discombobulated front 'desk' - with computers, phones and unkempt binders in plain sight. Very loud lobby area making it hard to talk with the front desk staff. Room is more like a cell - with the grey and teal color scheme. Carpet and tile have marks on them making it look worn out. No... More

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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I travel a lot! Diamond Delta frequent flyer and top tier guest on several hotel programs, including Starwood. This was one of the worst hotels I have ever stayed in. I should have left when I saw the "complimentary" ear plugs they had on my room's desk because "your purpose for staying with us may not be to simply enjoy... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Bob I, Thank you for being a loyal SPG guest and providing us with your honest review. We apologize for any disturbances during your stay. It is our goal to provide the most comfortable experience for our guests by minimizing noise from outside the hotel so they can get a good night’s rest, and we’re sorry that we did... More

Johns Creek, Georgia
Top Contributor
51 reviews 51 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel design is very trendy and a little weird, which we could handle except for the fact that the employees are so customer "non-friendly". It seems like they haven't been trained or raised with manners. As an example, I tried to place a wake-up call late Thursday evening and the phone rang and rang and rand - probably 4... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear five5s, Thank you for staying at our hotel and being a loyal SPG guest. We apologize for the service you received during your stay because what you experienced does not represent Aloft’s or Starwood’s standards. It is very important to our team to provide excellent customer service to our guests, and we will work with our team on improving... More

Chicago, Illinois
Top Contributor
63 reviews 63 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very well located; about 15-20 from the airport by cab and within walking distance of many conference and business centers. Being located at the epicenter meant you were literally in the heart of the action, which was super convenient for dinner and drinks. Finding the lobby was a challenge for some in my party: it is actually... More

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Medfield, Massachusetts
1 review
5 of 5 stars Reviewed June 3, 2014

My business affiliate and I stayed at Aloft Uptown Charlotte at the Epicentre for the first time this pas Sunday night, and we absolutely loved it! The staff is friendly and accommodating (gave great restaurant recommendations), the loft style rooms are stylish and comfortable, breakfast was plentiful (eggs made to order, pancakes, free coffee and tea), and it's in a... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Veronica Z, Thank you for taking the time to write a review about your stay. We are so glad that you chose to stay with us and that you enjoyed our rooms, breakfast, and great location. We look forward to see you soon for your next visit. All the best. More

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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#86 Luxury Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 
Number of rooms
175

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