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Aloft Charlotte Uptown at the EpiCentre

3.0 of 5
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210 East Trade Street, Charlotte, NC 28202
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1 room 1 guest
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Aloft Charlotte Uptown at the EpiCentre
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458 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mays Landing, NJ
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for my friend's bachelorette party & got two rooms. The location with it being in the EpiCentre made it perfect for us to party all night & be able to walk back to our rooms. The rooms were very clean, comfortable & the spacious. The bathroom layout was good with a large shower and we didn't have... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Shroeder14, Thanks for your review! We agree; we are in a terrific spot if you want to take in Charlotte's vibrant nightlife. Thanks for your kind words. We will be sure to pass it along to our staff! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The rooms were very clean and modern as you'd expect from the chain. Service was great. Yvonne at the front helped me navigate my last minute travel and provided great recommendations on things to do downtown, including food and nightlife.

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Guymf4, So glad to hear you enjoyed your stay! We will be sure to thank Yvonne for her excellent recommendations. Anyone else looking for fun things to do in Charlotte should definitely stop by the front desk to speak to our fun and knowledgeable talent. Thanks for choosing us! More 

Floyd, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Aloft Epicenter this past weekend. The location was good for walking to the uptown attractions, restaurants and nightlife. However, the address is listed as 210 E. Trade Street on the internet. Valet Parking and the main entrance is on College St. Don't use your GPS. The room was clean and very comfortable. Overall, it was a... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Thanks for your review, Keith T! We totally agree... the devil is in the details! We will be sure to share your comments with our bar tending and front desk staff, and will use it as a training exercise. As for your arrival experience, being part of a large complex makes places our physical address hard to find. For any... More 

Charleston, SC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Pros: - None Cons: Hard to find location - Front entrance of hotel does not correspond to physical address - Hotel signage not visible on building; lit signage at top of building visible at night but not during daylight/check-in hours - Directions/location given via automated system is incorrect Parking - parking managed by private facility - valet parking sign in... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear IHeartTravel001, I am so sorry to hear about the issues you experienced while staying with us. I appreciate your review and want you to know that we will review with our team and bring attention to these issues. Parking and directions are things we are currently working on. I know that it's too late to make your arrival experience... More 

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Worthing, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I visited for our wedding anniversary recently and were pleasantly surprised to be located in such a central location with plenty to see and do close by. The room was modern, clean and had a quirky, cool feel and we found it very comfortable. One negative would be the high price of On Demand movies $16.99 is... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Thanks for your review, MTaylor1981. We appreciate the feedback, and I am so glad to hear that you guys enjoyed your weekend with us! Congratulations on your wedding anniversary! Please let us know if you would like to come back and celebrate what we are sure will be many years to come! More 

Suffolk, Virginia
Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Aloft from Wed-Sun for an anniversary trip. It was a nice modern hotel, but had quite a few drawbacks. I won't post photos as the ones already up are quite accurate. We used Valet parking because it was $25/night right in front of hotel and the self-parking, down the street, was $20/night. We used the SPG... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi LaToya S., Thanks for leaving us a review! I am so glad to hear that you enjoyed our staff members, and I wanted to let you know that we will review the issues you reported and work on getting the kinks ironed out. We really appreciate your patronage, and if there is every anything we can do for you,... More 

Richmond, Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I know many people read these reviews and look for the negatives to determine their next steps. My concern reading from others was the noise about this hotel. First, the hotel staff is first rate and accommodating. They were upfront about the hotel and they explanation of the quiet and loud side. I stayed on the quiet side on the... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Astaire81, Thanks so much for your comments! We know that the EpiCentre is a busy place, so we do try to wow our guests with excellent service. With the flow of traffic and people being what it is, I do agree with your comment to park and stay put! We are located in the heart of Uptown Charlotte, and... More 

Graham, Washington
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked a room for my husbands and for the weekend. It is our first time going to NC. We wanted to stay in the city, close to everything so we wouldn't have to rent a car. I called to confirm my reservations for this weekend and they couldn't find them. I talked to 3 people. The email they sent... More 

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Casey T, Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Amber B. I am so sorry to hear you had issues booking with us! It sounds like the central reservations office booked you in the wrong hotel. If you would like to give me a call, I can try to look up your reservation, see exactly what happened, and see if there is anything we can do for you... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Very lively hotel. There is a pool table when you come off the elevator-nice touch. The room was smaller, but nice & clean. There is loud music at night, but earplugs provided in room. Great location.

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Newark, Ohio
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

stayed here during a business trip, and I can tell you this is one of the nicest hotels I've stayed in. First off, it is nicely decorated. The lobby has a bar, and a snack area, and in the morning there is an on site cook. The room was nicely decorated with a great view. I thought the bed was... More 

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