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All 170 Charlotte hotels

Aloft Charlotte Uptown at the EpiCentre

3.0 of 5 Hotel   |   210 East Trade Street, Charlotte, NC 28202 (First Ward)
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Ranked #89 of 170 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 2 days ago
runner32 Palatine, Illinois
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376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palatine, Illinois
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at Aloft at the EpiCentre in September 2014 for a conference. The rooms were clean, spare, and on the funky side, but Iiked it. My flight got in at 8:30am, and I knew my room would not be ready. I met Kareem at the font desk and I stored my luggage and came back around 3pm. There was... More

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Raleigh, North Carolina
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This may be a personal taste thing, but I wasn't thrilled with my stay here. It's trying so hard to be trendy and that takes away some of the comfort and luxury of staying in a great hotel. The bartender, Kenny, did make THE BEST mojito. The service was also great - when I picked up the phone they had... More

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Raleigh, North Carolina, United States
1 review
1 of 5 stars Reviewed 1 week ago

We stayed for one night on November 16, 2014. It was awful. When we first arrived the lobby was very nice. We got to the room and it was interesting to say the least. I should have know something was up where there were ear plugs in the room when we first arrived. The bathroom sliding door would stick and... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Jason D, We are disheartened to hear you did not enjoy your experience at our hotel. We aim to create a relaxing and social environment for all guests, and we are very sorry the noise could be heard so clearly from your room. Our team takes reviews very seriously, and your comments in regard to your stay have been... More

Columbus, Ohio
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Central location with great access to the cities sports venues, and cultural areas downtown. Many shops and dining options within walking distance - and a friendly & helpful staff to assist you in your Charlotte activities. The only dings would be the parking and elevator to the lobby. But, that is minor, given the great location and need for garage... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Aaron A, We are thrilled you had a great stay with us and loved our convenient location within the EpiCentre. Thank you for sharing your review with us, and we hope to see you again soon. Take care. More

Hazleton, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traveling for business...The vibe in the public areas (lobby,etc) is cool. Funky seats, pool table, great snack/cafe area. Very friendly staff. Kinda stops there. I was offered an "accessible" room since it was all they had at check-in. I really didn't mind but after reading other reviews it seems to make a difference. (The clerk said the only difference was... More

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

My rating is not based on a stay because I did not but the interaction I had with the Aloft due to a billing issue. I had a reservation but unfortunately, I had to cancel it. For whatever, reason the reservation was not canceled (things happen) and my credit was charged the customary one (1) night room and tax. I... More

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Staunton, Virginia
1 review
1 of 5 stars Reviewed 3 weeks ago

Made reservations months ago, but was put in an accessible room that was not as nice as standard room. Air Conditioners are set so you cannot set temperature below 68, but the room never got lower than 75. When compressor on AC unit did turn on, it was very loud and rattled and woke me up several times. No towels... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear RobertK24401, We are very sorry to hear of your dissatisfying experience at our hotel and apologize for the complications you encountered with your guest room during your stay. It’s very important to us that we deliver the highest customer satisfaction and a memorable stay, and it is apparent that we fell short on this expectation and will address your... More

Charlotte
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Aloft for a prime time Carolina Panthers game, wanting to stay close to entertainment/restaurant areas so we could be around more fans. The Aloft is perfect for that. Adjoining the Epicentre development, you have many restaurants and clubs available steps away, or many others within a few blocks. You have an easy walk to either Time Warner... More

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usa
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you're staying here Sunday-Thursday, think no further. This is a great place! Spacious rooms, a very attentive staff, welcoming common area and good proximity to restaurants and things to do. They do smart things like offering a really great assortment of items to purchase in a general store - they have every munchie you'd want. If it's the weekend,... More

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charlotte, nc
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

I'm writing this review at 3:00 am because its so loud I can't sleep. I read a review about noise but thought since I travel to New York often the noise could not be that bad. It sounds like a marching band below. They provide earplugs but Its still loud with earplugs on. I'm only staying one night so I... More

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Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear themurphsVirginia, We are very sorry to hear you were disappointed with your recent stay and apologize for the inconveniences you experienced at our hotel. We strive to provide the most comfortable accommodations for our guests by minimizing noise, so we sincerely apologize for the disturbance you encountered and could not get a good night’s rest in result. Thank you... More

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Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre

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