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All 170 Charlotte hotels

Hyatt Place Charlotte/Arrowood

3.0 of 5 Hotel   |   7900 Forest Point Boulevard, Charlotte, NC 28273
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84%
Ranked #29 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Scarlet w
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  • Reviews (173)
  • Photos (41)
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173 people have reviewed this hotel

Traveler rating
    98
    45
    16
    8
    6
See reviews for
65
25
4
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

From the moment we checked in, until we checked out, everyone was incredibly friendly! The breakfast wad good but ends promptly at 10am, even on Sunday. .. Didn't matter though, they were nice, clean and had team work!

Was this review helpful? Yes
Williamsburg, Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was conveniently located and very well maintained. The staff was friendly and attentive and had a good grasp on managing a good hotel experience. Considering other options in the market, the price for the stay was fair.

Was this review helpful? Yes
Mississauga, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

we were on our way to key west and broke journey in Charlotte. we wanted to stay at a hotel close to the interstate highway. Hyatt met our needs. It is close to the highway, clean, pleasant staff, we were happily surprised to see that the room had a small sitting area with a pull out couch. Spacious for our... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My family and I scheduled a trip to Carowinds and decided to stay at the Hyatt/Arrowood. We reserved the room via phone reservations. I spoke to the representative and asked him detail questions about the hotel i.e. is it clean ( he said yes) how long has the hotel been open and operating ( he stays..newly renovated in Jan 2008.... More

Was this review helpful? Yes 1
Portland, Oregon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

While traveling to Charlotte NC I had several bad experiences until I arrived a Hyatt Place Charlotte Arrowood. Shelby met me with a smile with a quick and effortless check in, asking me how my day was going I replied " Id just like to get to the room and not talk about it " Shelby ask me would you... More

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Craig O, Thank you for taking time to give us feedback on your stay. I am sorry to hear you had a long frustraiting day of travel but am delightged that Shelby was able to turn it around for you. I will be sure to share your comments with Shelby and the entire team! We hope to see you... More

Lexington, Virginia, USA
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hyatt Place for an entire week. The lobby, reception staff were excellent and very courteous and helpful. The Breakfast was wonderful every morning - again run by very efficient staff. I would have rated this 5 stars but for the fact that the bathrooms were not cleaned properly and we found a cockroach in our room!!... More

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Marisa B64, Thank you for taking the time out of your schedule to give us feedback on your stay last week. It was a pleasure serving you and your family and I was disappointed to read about the issues you experienced in your room. They sound like fairly unusual issues, as I know my housekeeping team can and does... More

Waynesboro, Pennsylvania, United States
Top Contributor
57 reviews 57 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night. The room is very big and clean; however, do note the the beds are full size not queen. Breakfast buffet was nice and plentiful. The hotel was clean and attractive. It is very accessible to reaching Charlotte. A good price for what you get.

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear TravelMonster17268, Thank you for taking time to give us feedback about your recent stay. I am delighted to hear you enjoyed your stay and we took care of all your needs. We hope to see you again on your next trip to Charlotte! Safe Travels, Lisa Ganzzermiller General Manager More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was fortunate enough to stay at this location for a two week business trip and it was amazing. The staff treated me like family. I worked out and swam nightly and always felt comfortable as a single female in an unknown city. Hands down to this staff and location for top notch service and accommodations. I have informed my... More

Was this review helpful? Yes 3
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear 7432, Thank you for taking time to give us feedback on your recent stay! I agree the staff is amazing. They work hard to give top service and exceed expectations and am delighted to hear that you have recommended our hotel to colleagues. I will be sure to share your accolades with the team and see you again soon!... More

Ohio
Top Contributor
58 reviews 58 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At $140 for a weekday room (more weekdays than on weekends), this hotel was a rip off. This hotel was completely booked to capacity the days I was there, considering obviously they are making plenty of money with it being completely booked, I think they could pay for the repairs needed along with better service. First, they should take out... More

Was this review helpful? Yes 2
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear SarahMPhotography, Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Your feedback... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Now other than this issue everything else is excellent. Work up about 4.am this morning 06/25/25, I look down on n the floor next to my bed, and I see something black, look like I had dropped something, then suddenly it moved, it was a COCKROACH, and a BIG cockroach, I then proceeded end it's life, but it took three... More

Was this review helpful? Yes 6
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear steve b, Thank you for staying with us while in Charlotte. I am terribly sorry you encountered a Palmetto Bug while staying with us this week. Palmetto bugs are common in our area and sometimes get into the building via the HVAC unit. Although these bugs are very large and look similar to roaches they are not related and... More

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Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
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Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#12 Best Value Hotel in Charlotte #22 Business Hotel in Charlotte #24 Romantic Hotel in Charlotte #42 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Hyatt Place combines style and innovation to create a completely new hotel experience. An experience that offers an array of services and features designed to meet the evolving needs of today's traveler.DescriptionHyatt Place Charlotte/Arrowood is conveniently located near Westinghouse Boulevard, where most of Charlotte's major businesses have their offices. The hotel is located only 5 miiles from Carowinds Theme Park.General InformationHyatt Place is designed for the 24/7 lifestyle of a multi-tasker, perfectly blending style and comfort. Guests can enjoy a fresh bite to eat at anytime of the day off the menu in the Gallery, start their day with the all-new complimentary a.m. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, is available daily in our Guest Kitchen, and stay connected through free wi-fi and 42 inch tvs in all guestrooms. At Hyatt Place guests discover everything they need for a refreshingly seamless stay. ... more   less 
Number of rooms
126

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