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Hyatt Place Charlotte/Arrowood

#30 of 171 Hotels in Charlotte
Certificate of Excellence
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7900 Forest Point Boulevard, Charlotte, NC 28273
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Hyatt Place Charlotte/Arrowood
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Hyatt Place Charlotte/Arrowood
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236 Reviews from our TripAdvisor Community

Traveler rating
    132
    64
    21
    11
    8
See reviews for
91
36
6
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really liked the couch and the beds are comfortable. Clean and updated rooms provide for a relaxing night. Free breakfast. The pool is outside so that could make a difference at certain times. Close enough to see Carowinds out the window. Unfortunately the closet is rather small and tucked away. Fitness room only had a couple pieces of equipment.... More 

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Wendell, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were in Charlotte for one night to attend granddaughter's dance recital in downtown Charlotte. This hotel very convenient to downtown. Room was very clean and very roomy. Excellent free breakfast. Staff was very friendly and helpful. Excellent price! Will definite visit this hotel again.

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Top Contributor
61 reviews 61 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel appears nice at first but in reality it isn't very clean and well kept. I wasn't comfortable here, the rooms are strange to me, huge living area with coach and desk and even refrige but then a miniature bathroom. AC smelled so wierd. I found a spider in the closet and then a roach was roaming around in... More 

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Clean Suite-Style Rooms with Sofa and Refrigerator. Clean, great customer service and great breakfast each morning.Great location (a few miles from the Outlets, Amusement Park, Downtown Charlotte, Flea Market).

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Circleville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were looking for a hotel for an overnight stay while on the way to our South Carolina beach vacation and hit the jackpot with this Hyatt Place location. Awesome service and an incredibly affordable stay helped get our vacation off to a great start!

Review collected in partnership with Hyatt Hotels

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Forest, Virginia
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything was perfect ..room and ambiance. Got up graded due to gold membership. My room was quiet. Worth wait on early check in. Staff made me feel welcome and could not have been better! One of best hotels in Charlotte! Pool was open enjoyed awesome Dj at restaurant! go

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Newry, United Kingdom
Top Contributor
132 reviews 132 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. The place is great and super handy for getting to and from Douglas Airport. The room was big and comfortable and had a fridge and a good bathroom. I was happy I stayed here after a long flight.

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Centre P, Thank you sharing feedback about your recent stay. I am glad to see you enjoyed our newly renovated rooms. We hope to see you again on your next trip to Charlotte! Safe Travels, Lisa Ganzzermiller General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I came to NC on business and the Hyatt Place came highly recommended to me by some of my co-employees. Well I must admit they were correct. Outstanding customer service here. Very clean and all of the staff has been very friendly and nothing but professional. I would definitely stay here on a return visit. Special thanks to Sameer for... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Allison A, Thank you for taking time to share feedback about your recent stay at Hyatt Place. I am happy to hear Shamere took great care of you. I agree she is a great aset to the team. I hope to see you again on your next trip to Charlotte! Lisa Ganzzermiller General Manager More 

Johnson City, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Very friendly and helpful staff! They deserve an A+ in Customer Service. Lucy is a true GEM! Whatever you are paying her – its not enough! Some people exceed in customer relations and you have an excellent team at your Arrowood location. Thank you for the pleasant stay :)

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Sheri B, Thank you for taking time to give us feedback about your stay. I am happy to hear Lucy and the team took great care of you. I will be sure to share your accolades with the team at our next event. We hope to see you again on your next trip to Charlotte! employee event. Happy Travels,... More 

Sophia, West Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here for the during the weekend of the Carolina Rebellion. When I checked in on Friday with Robert he informed me that he was new and had only been there for a couple of weeks, since I was traveling with my pets and he had encountered guests with pets yet, and we needed to wait for his manager... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear lauren h, Thank you for taking time to give us feedback about your recent stay. I am delighted to hear you enjoyed your time at the hotel and that Robert and the team took such great care of you! We look forward to seeing you on your next trip to Charlotte! Safe Travels, Lisa Ganzzermiller General Manager More 

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