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Hyatt Place Charlotte/Arrowood

3.0 of 5 7900 Forest Point Boulevard, Charlotte, NC 28273
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Certificate of Excellence 2014
Hyatt Place Charlotte/Arrowood
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Hyatt Place Charlotte/Arrowood
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206 reviews from our community

Traveler rating
    112
    56
    20
    11
    7
See reviews for
76
31
6
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (206)
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Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

This is my second time staying at this hotel and I loved it as much this time as I did the first time. The hotel looks exactly like the online pictures. They have a 24/7 menu, the breakfast is ok but I'd suggest getting there early because all the good stuff goes fast. The staff is super friendly and helpful.... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Kimmiepie, Welcome back and thank you for letting us know how much you enjoyed your stay. I will be sharing your feedback with the team. We hope to see you again soon. Safe Travels, Lisa Ganzzermiller General Manager More 

Itmann, West Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My sister and I were travelling through going back home to WV. We both were exhausted and decided to just get a hotel for the night. After doing a little research, we found this hotel listed. We were still about an hour outside of Charlotte when making the reservation. We told them on the phone that it would be after... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Carolyn G, Thank you for taking time to give us feedback on your recent stay. I am delighted to hear your enjoyed your stay so much! I will be sure to share your kudos with the entire team. We hope to see you on your next trip to Charlotte! Safe Travels, Lisa Ganzzermiller General Manager More 

Lexington, KY
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 23, 2015

I stay at a Hyatt Place when I travel to Jacksonville, FL and assumed it's level of service, cleanliness, etc. was normative for this chain. Not so! This property was $70 more expensive and was not anywhere near as nice. My room smelled terrible, the lavatory water was the color of skim milk, the bathroom door would not stay open,... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

We stayed overnight in this hotel when we visited Charlotte last weekend. I did not like my stay due to the following reasons: 1. First they messed up with the reservation, when we called the hotel to book a room, they booked for a different date. However, the rooms were still available when we reached there, so we got a... More 

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 3, 2015

I have to start by saying I LOVE this particular hotel. I previously lived in Charlotte and moved to the Raleigh area so I visit Charlotte quite often. I stay in this hotel almost every time. The room cleanliness, breakfast and accommodations are great. Not to mention the customer service and staff are stellar. Joel, in particular has always been... More 

Was this review helpful? Yes
lganzzer, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Amanda M, Thank you for providing such wonderful feedback about the hotel and team. We work very hard to ensure every guest is well taken care of and treated like family. I will be sharing your accolades with Joel and the team. We look forward to seeing you soon on your next trip to Charlotte. Safe Travels, Lisa Ganzzermiller... More 

Rochester, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 3, 2015

I do think the Hyatt Places are wonderful! I think their breakfasts cannot be beat! Saying that this visit not so much. The hotel is renovating and we were in a dirty non renovated one. The carpets were dirty and frayed as well as the furniture and bathroom door. I feel it would be better had they closed off these... More 

Was this review helpful? Yes
lganzzer, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear patepies, Thank you for giving us feedback about your recent stay. I am terribly sorry we fell short and were not able to get you into a newly renovated room. Our $1.5 million renovation includes a full guestroom upgrade with new bathrooms, carpet, paint, artwork and upholstery. The public restrooms and elevators are also getting a facelift. Renovations will... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2015

We stayed here with our 5 kids on a road trip...and they were extremely accommodating to find us 2 rooms together...even though we were requesting a king next to 2 doubles (which is usually a challenge). Breakfast was excellent as far as free breakfasts go, beds were comfy, each room actually had an extra sleeper sofa in it as well.... More 

Was this review helpful? Yes
lganzzer, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Chris L, Thank you for the wonderful feedback about your recent stay over the holidays. We take pride in all we do and work hard to accomodate all requests. I will be sure to share your accolades with the team. We look forward to seeing you again on your next trip to Charlotte! Safe Travels, -Lisa Ganzzermiller General Manager More 

Louisville, KY
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 31, 2014

This hotel has great service and a good breakfast. This was my second stay and it was just as good as I remembered. They do have some remodeling work going on through March, but we didn't see it or hear it on our floor, amd everyone likes a modern and updated hotel. Will definitely come back if I am in... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear cardsfan44, Thank you for taking time to give great feedback about your stay! We look forward to welcoming you back to a brand new room very soon. Safe Travels, Lisa Ganzzermiller General Manager More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 29, 2014

In town for grandmothers birthday. Stayed for the weekend and it was nice and comfortable. And that says a lot since we are from Washington, D.C. Enjoyed the king corner room we had a lot and we will be staying again. It's was so close to everything

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Agahp, Thank you for giving us wonderful feedback about your recent stay. We truly appreciate your loyalty and look forward to seeing you again soon. -Lisa Ganzzermiller General Manager More 

Kannapolis, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

From check-in to check-out, the staff here are so friendly and helpful. They really seem to care about you and your comfort. I always feel safe here eventhough it's not near a major attraction. And the breakfast that is offered is AWESOME!! If you go away hungry, it's your own fault!

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Jennifer K, Thank you for providing great feedback about your recent stay. We value your loyalty and look forward to seeing you again soon! Safe Travels, Lisa Ganzzermiller General Manager More 

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Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
Number of rooms: 126
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Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hotel Style:
#14 Best Value Hotel in Charlotte
#25 Romantic Hotel in Charlotte
#38 Business Hotel in Charlotte
#51 Family Hotel in Charlotte

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