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Hyatt Place Charlotte/Arrowood

#21 of 171 Hotels in Charlotte
Certificate of Excellence
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7900 Forest Point Boulevard, Charlotte, NC 28273
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1 room 1 guest
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Hyatt Place Charlotte\/Arrowood
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273 Reviews from our TripAdvisor Community

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Traveler rating
    158
    70
    25
    13
    7
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113
40
7
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Columbia, United States
5 of 5 stars Reviewed 2 days ago NEW

The staff were kind, and opened the meeting room for us for free so our soccer team could have a pizza party. Everyone was friendly and cheerful. Facility was clean and modern. Fitness room does not have a TV, but this is a minor quibble.

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1 review
3 of 5 stars Reviewed 5 days ago NEW

I made and paid for my reservation 7 days in advance through the TripAdvisor app. Almost immediately, I received my confirmation email from Trip Advisor/getaroom.com, correctly stating that I had reserved two double beds. When I got to the hotel, the clerk has said I had booked one king size bed. When I corrected him, then he said that they... More 

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Boone, NC
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Hyatt Place is typically my hotel of choice when traveling. This is the first time I've stayed at this location (was here for business over a week). It's almost exactly like the others I've stayed at, which is a good thing. Service was phenomenal! Lucy at the front desk in the mornings is one of the best there is! The... More 

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Ukiah, CA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lucy at this Hyatt was the friendliest and most helpful employee ever! She is the heart and soul, making this stay so pleasant--thank you! She ran the front desk, made coffee and handled guests needs--did the work of 2 people with exceptional grace. Lucy should absolutely be in management as I would hire her in a second. Thanks Lucy!

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Columbus, Ohio
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here during my last trip to Charlotte. The hotel/rooms are clean and contemporary. The staff are friendly, and were always willing to help when needed. The hotel is located in a convenient location, being only a few miles away from Carowinds amusement park, and about ten minutes away from downtown Charlotte. The only negatives were that the complimentary... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The pictures don't do this hotel justice! Rooms are much more spacious than they appear and the flat screen TV is huge! Breakfast buffet was awesome and although we didn't partake, it was great to know that there were snacks and food available for purchase 24x7. Just what we needed for 5 people visiting Carowinds! If all of the Hyatt... More 

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Raleigh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel had a very friendly staff. I liked the layout of the guest rooms. The shower had a separate room from the sink, which I always appreciate in hotels. I liked the layout of the lobby and breakfast areas. I liked the skillets at breakfast!

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Wilmington
1 review
5 of 5 stars Reviewed 1 week ago

Top notch service, rooms recently renovated and aesthetically pleasing, perfect location with great mobility, absolutely beautiful property! Kudos to Ms. Lucy and Joel...both clearly assets galore!!!! They are a testament to Hyatt perfection!!!

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hyatt Place July 31st - August 2nd with my family. We were visiting Carowinds Amusement Park and found the hotel to be in a convenient location to travel back and forth to the park. The staff at the hotel was so friendly. I can't say enough about how welcome Ms. Lucy at the front desk made... More 

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Durham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with the staff's customer service especially Shalia Coakley. She was very pleasant, professional, frindly personable and accommodating for anything we asked for. The location was very centralized close to the highways going north or south to South Carolina.

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