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Hyatt Place Charlotte/Arrowood

3.0 of 5 7900 Forest Point Boulevard, Charlotte, NC 28273
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Certificate of Excellence 2014
Hyatt Place Charlotte/Arrowood
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Hyatt Place Charlotte/Arrowood
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197 reviews from our community

Traveler rating
    107
    55
    19
    9
    7
See reviews for
72
29
6
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kannapolis, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From check-in to check-out, the staff here are so friendly and helpful. They really seem to care about you and your comfort. I always feel safe here eventhough it's not near a major attraction. And the breakfast that is offered is AWESOME!! If you go away hungry, it's your own fault!

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Was up in the area going to the Black Keys concert on Friday. Arrived around 3:15 or so and check in was no problem. The gentleman and woman who checked us in was very nice. Check out was also very easy. Everyone who worked there was very nice and made our stay just that much nicer. Would definitely stay in... More 

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NYC
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hyatt Place Charlotte/Arrowood is basically out in the suburbs where there are vast business parks. I doubt too many tourists end up here, but the place is full of road warriors. I'd say it's comparable to Hilton Garden Inn and Marriott Courtyard; however these are pretty comfortable junior suites. Each suite has a bed area open to a small living... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Jerry C, Thank you for taking time to give us a great review. I will be sure to share your feedback with the team. I understand how the smallest things make all the difference when on the road. Even though it is not a Hyatt Place standard to place lotion in the rooms, we do have it available upon... More 

Charlotte
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spend more than one week in this place and want to say A lot of things about that hotel clean room nice restaurant very convenient location close to convention center close to a lot of night entertainment

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Nurlans007, Thank you for giving us feedback on your recent stay. I will be sure to share them with the team. We look forward to seeing you on your next trip to Charlotte! Lisa Ganzzermiller General Manager More 

Columbus, Ohio, United States
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I received a very warm welcome upon arrival and was even given a meal voucher because my corporate rate was not available that night. I would stay here again in the future. I had dinner at the hotel which was decent and the breakfast had a wide variety of choices. The exercise room was kind of cramped but had the... More 

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear TJM, Thank you for taking time to give us feedback on your recent stay. We appreciate your loyalty look forward to seeing you again soon! Lisa Ganzzermiller General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a nice area, literally, right off 77. What they can brag about is their friendly customer service. The breakfast was hot and tasty. The room was decent, nothing spectacular, a little small, but well laid out. We would stay again!

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Bigjenshan, Thank you for taking time to give us feedback on your stay. We take pride in all we do and will be sure to share your comments with the team. Safe travels and we hope to see you again soon! At your service, Lisa Ganzzermiller General Manager More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed November 10, 2014

The hotel staff went out of their way to make sure our stay was nothing short of excellent. They were kind and friendly when we entered the hotel. We had an issue with our room but they were quick to get us into a different room. All weekend long they were attentive to us and asking about our stay in... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear David T, Thank you for staying with us while in Charlotte. I am sorry you ran into challenges with the first room but am glad the team took great care of you. Rest assured your concerns were fixed immediately before they could affect any other guest. I will be sure to share your feedback with the team and we... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

1st thing Shamir, Joe, and Rachel are fabulous !!!! The hotel is very nice clean, comfortable, safe. We flew in early got right in to are room my family came from Myrtle Beach and my brother is stationed in North Carolina so he came to meet us and they went above and beyond to help so for that thanks !!!... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Johnnie H Thank you for providing feedback from your stay with us and I'm glad you enjoyed your time in Charlotte. I will be sure to recognize Shamere, Joel and Rachel for a job well done!! We hope to see you again whenever your back in the city. Safe Travels, -Lisa Ganzzermiller General Manager More 

Savannah, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014 via mobile

Stayed one night, service from front desk was second to none, everyone was so nice and helpful. Room was large and clean with lots of outlets, breakfast was hot with large variety of items, conveniently located to I-77 and Carowinds. Best hotel I've stayed in for a long time AND inexpensive.

Was this review helpful? Yes
lganzzer, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Diane O, Thank you for providing feedback about your recent stay. I will be sure to share your accolades with the team. We appreciate your loyalty and we hope to see you on your next trip to Charlotte. -Lisa Ganzzermiller General Manager More 

1 review
4 of 5 stars Reviewed October 17, 2014

Great breakfast. If you need anything special ask Shamir or Rachel and they will take care of it. Rooms are clean and quite. Beds are great - very comfy. I plan to stay here again when I return to Charlotte. Great location - lots of fun and food nearby.

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Paul R Thank you for taking time to share your feedback. I will be sure to share your accolades with the team. We appreciate your loyalty and look forward to seeing you again soon! -Lisa Ganzzermiller General Manager More 

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Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hotel Style:
#7 Best Value Hotel in Charlotte
#15 Romantic Hotel in Charlotte
#26 Business Hotel in Charlotte

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