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Hyatt Place Charlotte/Arrowood

#33 of 171 Hotels in Charlotte
Certificate of Excellence
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7900 Forest Point Boulevard, Charlotte, NC 28273
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Hyatt Place Charlotte/Arrowood
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Hyatt Place Charlotte/Arrowood
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed 2 days ago NEW

This hotel is easy to access from I-77. It has a very nice curb appeal. Friendly staff is there to greet you. Our room was spacious and very comfortable and clean. Couldn't be more pleased with our stay. We will definitely return and would recommend this property.

Review collected in partnership with Hyatt Hotels

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this Hyatt for 3 nights and overall, we enjoyed our stay. It's about a 10 min drive to uptown and about 15 min from Southpark Mall. It's a great, easy to find location. Room was clean and pretty well appointed. Free breakfast was just so, so but what can you expect from a free breaky. My boyfriend... More 

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Jessica T, Thank you for providing feedback about your recent stay. I am glad to see the team took great care of you. I apologize the pool was down during your stay. We had a part in the pump motor break and has since been repaired. It is our hope you will come back whenever in Charlotte! Safe Travels,... More 

Pittsburgh, Pennsylvania
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here every year on our way to vacation. It is clean, modern, in a great location, and has a great, great staff. The woman that checked me in remembered my family that checked in the day before. Sometimes they remember us from year to year. They are professional, friendly, and highly competent. The morning breakfast is great and... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Jen R, Thank you for coming back to visit and for providing feedback about your recent stay. I am glad that you and your family had a great vacation. We appreciate the recommendation and hope to see you again soon! Lisa Ganzzermiller General Manager More 

Raleigh, North Carolina
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this hotel for 2 nights. Upon arrival we were greeted with a warm welcome by Lucy! She was amazing and so pleasant throughout the entire stay. Aaron also worked the front desk and late night the bartender as well. He made us feel right at home. He even took time out to recommend some... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Adija B, Thank you for giving feedback about your recent stay. I am delighted to see the team took great care of you and your family. I will be sure to share your kudos to Aaron, Lucy and the entire team! We look forward to seeing you again soon! Lisa Ganzzermiller General Manager More 

Venice, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a weekend to stay in Charlotte nc and we're going to just about every hotel on the strip. We were on the right side of the street and said lets try the Hyatt !! We were greeted by Aaron and Robert at the front desk who were very friendly and helpful so much so they both went out... More 

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Victoria D, Thank you so much for sharing feedback about your recent stay. I will be celebrating your accolades with Robert, Aaron and the entire team at our next team member event. We appreciate the recommendation and hope to see you again soon! Lisa Ganzzermiller General Manger More 

Liberty Center, United States
1 review
5 of 5 stars Reviewed 1 week ago

As always the Hotel was great. Staff is amazing and always go above and beyond. I always try to book this Hotel when traveling to Charlotte whether it be business or pleasure. This Hotel is top notch. Thank you to the super staff.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Shane H, Thank you for providing great feedback about your recent stay. I will be sure to share your accolades with the entire team! We appreciate your loyalty and hope to see you again soon! Safe Travels, Lisa Ganzzermiller General Manager More 

Chicago, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This was our first stay at an Hyatt Place Hotel. The room was very spacious and clean. Upon arriving back from a very long day we came back to an uncleaned room. Joel was very helpful in getting us towels, Kudos to Joel. The breakfast wasn't anything fancy. There weren't clean dishes or utensils, we had to wait for them.... More 

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Yonni15, Thank you for providing feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. I will, however, celebrate your comments about Joel with the entire team.... More 

5 of 5 stars Reviewed 2 weeks ago

I've been here for almost a month on business and I consider this place a second home. The gentleman at the front desk, Joel, has made my stay completely amazing! He went above and beyond several times to ensure my experience was top notch! You rarely find people who truly only want to ensure customer satisfaction.

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear tndu, Thank you for staying with us and for your feedback. I will be sure to celebrate your comments with Joel and the entire team. We appreciate your loyalty and hope to see you again soon. Safe Travels, Lisa Ganzzermiller General Manager More 

Columbia, South Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently spent a week at this hotel while in town for business. Our corporate office is just down the road so the location was convenient. The rooms are large and well laid out, which allowed for a nice space in the room while working in the evenings. The large sofa was nice for lounging while watching tv. This only... More 

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear elisbanders, Thank you for sharing feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed and is not typical for our hotel. It is our hope that... More 

Rutherfordton, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here so I could watch my daughter swear in to the USMC at MEPS. Very easy access to everything, especialy MEPS! The customer service was extrodinary as was my room. I have stayed at many hotels over the years, never had I stayed at one so wonderful! I was welcomed by Joel as soon as I walked through the... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Lisa S, Thank you for sharing feedback about your recent stay. I am so happy to hear that Joel and the team welcomed you like family. Please share our congratulations with your daughter. We appreciate the recommendation and hope to see you and your family again soon! Safe Travels, Lisa Ganzzermiller General Manager More 

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