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All 170 Charlotte hotels

Hyatt Place Charlotte/Arrowood

3.0 of 5 Hotel   |   7900 Forest Point Boulevard, Charlotte, NC 28273
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Ranked #36 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TravelManSouth Nashville, Tennessee
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185 reviews from our community

Traveler rating
    101
    50
    18
    9
    7
See reviews for
72
26
6
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nashville, Tennessee
Top Contributor
222 reviews 222 reviews
184 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was fine...gym equipment a bit rickety (the bike)...but it worked and the TVs worked. Not much around restaurant wise - a Ruby Tuesday is about it. Lots within 5 miles. Very easy to get to the south side of town from here. I'd stay here again. It's cheaper than the other Hyatt Places......presumably not as good...but no compliants.

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear TravelManSouth, Thank you for staying with us and for providing feedback. We work hard to provide a great guest experience and delighted you enjoyed your stay. I will have engineering take a look at the fitness equipment and complete any necessary repairs. We hope to see you again soon! Lisa Ganzzermiller General Manager More

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We called on a Thursday night and booked 2 rooms for our upcoming stay making sure to indicate we needed adjoining rooms as we were traveling with small children. We called several hotels that were unable to confirm this for us so imagine our relief when we called the Hyatt and were overwhelmingly assured that our rooms would indeed be... More

Was this review helpful? Yes 4
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear CarolinaAshleyJ, Thank you for providing feedback regarding your experience. We work hard to exceed expectations and I am very sorry we fell short. It seems we made a long day even more difficult by not fulfilling our commitment to accomodate requests. I have shared your feedback with the team and worked with leadership to prevent these issues from happening... More

Orlando, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment you check in with Lucy, you know you have come to the right place! Her customer service is over the top! In fact, all of the staff was excellent, with Joel and Carmen also going above and beyond! We will return often!

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Marty P, Thank you for staying and giving us feedback about your recent stay! I am delighted you enjoyed your stay and will celebrate with Lucy, Joel, Carmen and the rest of our team. We appreciate your loyalty and look forward to seeing you again soon! Safe Travels, Lisa Ganzzermiller General Manager More

Raleigh, NC
Top Contributor
50 reviews 50 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are clean and comfortable. Pull out sofa in room is a plus. Buffett breakfast is simple, but adequate. Not too far to drive to the lynx rail which gets you into downtown Charlotte quickly. Staff very friendly.

Was this review helpful? Yes 2
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Vivadefiesta, Thank you for staying with us! I am grateful for the wonderful comments about the hotel and team. We hope to see you again on your next trip to Charlotte! Lisa Ganzzermiller General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Weekend stay was wonderful, room was clean and the free breakfast was great! Luci and Carmen were very helpful and friendly. Very close to my son's law school. I was disappointed they were fully booked in July, the weekend we moved my son down to start school. Keep up the good work..............

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Bonita S, I am so delighted you enjoyed your stay with us. I have shared your kudos with Lucy, Carmen and the team. Thank you for staying at Hyatt Place and we hope to see you again as you share your son's achievements in law school. Safe Travels, Lisa Ganzzermiller General Manager More

Jax, FL
Top Contributor
61 reviews 61 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed August 20, 2014

Not a connoisseur of Hyatts but my overnight experience here is best summed up in my title. Front desk is small and immediately as you enter. Almost didn't recognize it because it was initially unmanned and is part of the bar. Many competing upscale hotels are in surrounding area with Southern restaurant next door and fast food places across street.... More

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Dara50, Thank you for staying with us and for your review. We appreciate all feedback and look forward to seeing you again soon! Safe Travels, Lisa Ganzzermiller General Manager More

Houston, Texas
Top Contributor
64 reviews 64 reviews
46 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a great hotel. Free breakfast 24 hour restaurant. Super friendly staff. I really enjoyed my one night stay. The hotel does need a little bit of updating. The lights in the hallway were dark. The lights in the elevator were dark and it was very warm. The gym need to be updated just a little bit. The lights... More

Was this review helpful? Yes 2
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Killin You K, Thank you for staying with us and for the feedback. I am glad you enjoyed your room and the service provided. Exceeding expections is a priority and I am delighted to inform you that we have renovations scheduled for 2015. Thank you again and we look forward to seeing you again soon. Cordially, Lisa Ganzzermiller General... More

York, Pennsylvania
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 11, 2014

My family of 4 stayed here recently in July while attending a family reunion in Charlotte. Let me first state that I am very particular about hotels and where I stay. For starters and most importantly the room was clean!! If it weren't, I would have been right out the door. The room was a really good size. There was... More

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear TheAdventures, Thank you for chosing Hyatt Place to stay and play while in Charlotte! We take pride in providing excellent experieinces and I am glad to hear you enjoyed the room and breakfast so much. The tub issue you mentioned will be taken care of real soon during our renovations scheduled for 2015. Thank your for your loyalty and... More

Panama City Beach, Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 10, 2014

Really? Only 3 stars? This place is clean, super comfortable, and friendly. Rooms are practically suites, with a wet bar area, huge TV, sectional sofa, and king bed with great pillows and linens. The rooms are very well thought out in their design. 24-hour food menu and a bar only add to comfort. I would without-a-doubt stay here again. Great... More

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear blt37206, Thank you for taking time to give us feedback on your recent stay! I will be sure to share your accolades with the team and look forward to seeing you again soon. Safe Travels, Lisa Ganzzermiller General Manager More

South Carolina
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 10, 2014

The Hyatt place was a great option for us as we stayed in Charlotte last weekend. Perfect location! We went to Carowinds and the hotel was only 10 minutes away. Rooms are nice and the sofa bed works great for us with our son. The complimentary breakfast was very crowded, so get there early. I love the modern look of... More

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear etzv, Thank you for taking time to gvie us feedback on your stay. I am delighted that enjoyed the room and hotel so much. We look forward to seeing you again on your next trip to Charlotte! Safe Travels, Lisa Ganzzermiller General Manager More

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Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
Number of rooms: 126
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Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt

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