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Hyatt Place Charlotte/Arrowood

#34 of 171 Hotels in Charlotte
Certificate of Excellence
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7900 Forest Point Boulevard, Charlotte, NC 28273
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Hyatt Place Charlotte/Arrowood
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

My business partner and I stayed at this awesome hotel and it was super nice and clean. We were super happy staying here and we will be back when we stop by Charlotte again, Helpful staff!! Thank you!!.

Was this review helpful? Yes
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in this location many times so we knew exactly what we would get for accommodations. We choose this hotel brand when it's available because our family of 6 fits well into these generous sized rooms. However, I felt compelled to write this review based more on the customer service we received from Joel. He was working on... More 

Was this review helpful? Yes 3
Lakewood, Ohio
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The recently renovated Hyatt Place south of Charlotte was good for a one night stop on our way back home. The room was generous and recently renovated. Regardless, the walls are thin with little to no insulation. Throughout the night we heard the elevator hum away with people going up and down the corridor. Likewise, the sleeper sofa left much... More 

Was this review helpful? Yes 1
Augusta, Georgia, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed this hotel stay. Beds are extremely comfortable as well as the sectional sofa in the room. We paid a little extra to be on an upper floor which was well worth it. Never heard a sound until around 9am. We had a room with two double beds. The room was very spacious. Don't "think" about booking here....just do... More 

Review collected in partnership with Hyatt Hotels

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Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Sharon S, Thank you for taking time to give us feedback about your recent stay. I am happy to hear you enjoyed your time with us. We truly appreciate the recommendation and we hope to see you again soon! Lisa Ganzzermiller General Manager More 

Abingdon, VA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had to wait an hour after arrival for room to be cleaned. Refrigerator broken, wouldn't chill food. Room was over pool, had a party of 40 or so people take over pool and they had a BBQ on site. Front desk declined to ask these folks to try to be a little quieter. Last stay with the Hyatt.

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear MSykes2, Thank you for providing feedback on your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. Please know that the noise issue at the pool area was addressed, however, a bit too late. I am reviewing this with my leadership... More 

Bowmanville, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boss and I stayed here during the recent ASTRA show in Charlotte. The hotel is identical to other Hyatt Place properties, so no surprises for me. Service was prompt & friendly and the room was clean. Breakfast was average. I didn't try out the bar, but it seemed pretty busy both nights I stayed there. The only issues I... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Cale905, Thank you for taking time to give us feedback about your recent stay. I am delighted you enjoyed our time with us and appreciate the recommendation. We look forward to welcoming you back on your next trip to our city. Best regards, Lisa Ganzzermiller General Manager More 

Albany, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Been traveling to Charlotte for about a decade. Of the hotels that I have stayed at, this hotel is my favorite. The breakfast is nice with fresh breakfast sandwiches. They have large hotel rooms, large TV's and very friendly customer service.

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Allen R, Thank you for providing feedback about your recent stay. I am very glad you enjoyed your stay and we look forward to welcoming you back soon! Safe Travels, Lisa Ganzzermiller General Manager More 

Delaware, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was able to use my AARP card for room discount. The staff are professional and friendly going the extra mile to ensure your stay is enjoyable. Free breakfast is better than most hotel chains. Definitely making this my stop on the way to Hilton Head.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Durana 1, Thank you for taking time to share feedback about your recent stay. I am happy to hear the team took great care of you and your stay was enjoyable. I hope you had a great trip to Hilton Head and we look forward to seeing you again soon. Happy Travels, Lisa Ganzzermiller General Manager More 

Charlotte, North Carolina
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The property is wonderful. The room was large and spotless. The beds were to die for. I did not try the breakfsst but people seemed to be enjoying it. I would definitely stay here again and highly recommend the hotel. There was also a nice crowd in the bar when I checked in. Likely watching the NBA playoffs.

Was this review helpful? Yes
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear Distance09, Thank you for giving us feedback on your recent stay. I am delighted to hear you had a great stay and appreciate the recommendation. We hope to see you again soon. Safe Travels, Lisa Ganzzermiller General Manager More 

Columbus, Ohio
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really liked the couch and the beds are comfortable. Clean and updated rooms provide for a relaxing night. Free breakfast. The pool is outside so that could make a difference at certain times. Close enough to see Carowinds out the window. Unfortunately the closet is rather small and tucked away. Fitness room only had a couple pieces of equipment.... More 

Was this review helpful? Yes 1
Lisa G, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Dear m_jonathan, Thank you for providing feedback about your recent stay. I am glad you got to relax in our rooms and by the pool. We hope to see you again on your next trip to Charlotte. Best regards, Lisa Ganzzermiller General Manager More 

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