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Sleep Inn North Lake

#55 of 171 Hotels in Charlotte
Certificate of Excellence
2.5 of 5
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6300 Banner Elk Dr, Charlotte, NC 28216
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Sleep Inn North Lake
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Ranked #55 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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2 reviews
5 of 5 stars Reviewed June 28, 2015 via mobile

The Hotel was awesome.The room was nice and clean.the staff was nice and courteous especially the beautiful Hispanic worker in the continental breakfast area.Definitely will booked here again whenever I return to Charlotte . I recommend this hotel as a place to stay

Was this review helpful? Yes
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review your stay with us. Reviews are the best way to get the pulse of our customers. This allows us to improve certain aspects of the hotel while maintaining others. We're glad you had a great expirence with our staff. We think they're great too! As always, we at the Sleep Inn Northlake... More 

Kissimmee, Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015

On our way from Florida to Pennsylvania, this is a good place to stop. We found it on the coupon website which made it very reasonably priced. Nice staff, comfortable bed, good breakfast. What more do you need after a day of travel, and another one ahead?

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SleepInnNorth, Front Office Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review our hotel. We at the Sleep Inn Northlake value guest feedback secound only to our actual guests. We're so glad you enjoyed your stay. We pride ourselves in our staff's ability to make our guests feel welcome. As always, we at the Sleep Inn Northlake wish you all the best and hope... More 

Birmingham, United Kingdom
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 17, 2015

We found this a really handy hotel for three days in Charlotte. It was near the Northlake mall (which we found better than the Southpark one) and had a nature reserve nearby and places to eat. It was very clean and recently refurbished with large rooms. Breakfast was good too, just lacking some eggs. The staff were friendly and helpful.... More 

Was this review helpful? Yes
SleepInnNorth, Front Office Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review your stay with us . Guest feedback is the most beneficial thing for us at the hotel when looking toat how to improve everyone's experience here ath the Sleep Inn Northlake. As always, we at the Sleep Inn Northlake wish you all the best and hope you have a great day. More 

Raleigh, NC
Level Contributor
118 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed June 15, 2015

Booked through an opaque booking site like Hotwire, this seemed like a good deal. It was not expensive, but still probably not worth the money. Our room decor was nice, it was clean and we weren't far from the Loch Norman Highland Games, but there were definitely drawbacks. It has a weird location, tucked way back off the road behind... More 

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SleepInnNorth, Front Office Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to respond. Feedback like yours is important to help us identify areas where we can improve. It is our hope that you will come back and see us. Perhaps when you do we'll suprise you and provide you with the level of service every guests deserves and we intend to achieve. More 

Asheville, North Carolina
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 3, 2015

This hotel is tucked away from busy Sunset Blvd, but you should get a room high enough to shield you from any noisy trucks. This hotel is a little nicer than your average 2 Star hotel. The staff was friendly and helpful. The room was very clean, and the bed was comfortable. The standard hotel wall a.c. unit was a... More 

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We would like to thank you for taking the time to give us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. More 

Spring Lake, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 20, 2015

We arrived to see the front desk man running out the door cussing at someone. He came back looked up our reservation and told me I had made a mistake and reserved two rooms, I did not. He then said because I used a third party site to help me with my reservations that I was "stupid and ridiculous" not... More 

Was this review helpful? Yes 1
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Even though you stayed with us 6 months ago we thank you for taking the time to review your stay with us. We've recently gone through a renovation along with new front desk staff. Feedback like yours is important to help us identify areas where we can improve. It is our hope that you will come back and see us.... More 

Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed May 11, 2015

Very friendly staff - good service - clean rooms - beds were very comfortable - GREAT breakfast. Returning from a vacation in Savannah - would stay here again on our next trip. Easy on/off freeway access.

Was this review helpful? Yes
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review our property regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Greg Sprouls General... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 10, 2015

Stopped here on the way from Florida with 2 young kids. Although the room was small it was very comfortable and clean. Just what we needed. Breakfast was decent as well. Enough to get us on the road without being hungry.

Was this review helpful? Yes
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We very much appreciate and value your review feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for... More 

Spring Hill, Florida
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 15, 2015

This is our second visit to this hotel. It is very easy to find, very easy check in, great room with comfy bed and very quiet. There are a few restaurants in the area Denny's ,Waffle house and a Bar B Q down the street.Can't comment on breakfast as I did not participate.

Was this review helpful? Yes
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Greg Sprouls... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 1, 2015

I stayed 4 nights here. Clean hotel,friendly staff. Hidden pet fee of $20/night. Wasn't too happy with that. The wifi is so so on speed. AC worked well. The free breakfast was good enough also. Side of town Might be a tad shady but plenty of fast food choice I.E. cook out,hardees,etc. Would stay again if necessary.

Was this review helpful? Yes
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to respond. We at the Sleep Inn Northlake value guest feedback secound only to our actual guests. It's how we figure out what we're doing wrong or in your case correctly. We're so glad you enjoyed your stay. We pride ourselves in our staff's ability to make our guests feel welcome. Next time you're... More 

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