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Sleep Inn North Lake

#51 of 171 Hotels in Charlotte
Certificate of Excellence
2.5 of 5
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6300 Banner Elk Dr, Charlotte, NC 28216
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Sleep Inn North Lake
Best prices for: 1 room 1 guest
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Ranked #51 of 171 Hotels in Charlotte
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Dave D Grand Rapids, Michigan
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185 reviews from our community

Traveler rating
    80
    52
    23
    22
    8
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64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Spring Lake, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We arrived to see the front desk man running out the door cussing at someone. He came back looked up our reservation and told me I had made a mistake and reserved two rooms, I did not. He then said because I used a third party site to help me with my reservations that I was "stupid and ridiculous" not... More 

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Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly staff - good service - clean rooms - beds were very comfortable - GREAT breakfast. Returning from a vacation in Savannah - would stay here again on our next trip. Easy on/off freeway access.

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review our property regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Greg Sprouls General... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped here on the way from Florida with 2 young kids. Although the room was small it was very comfortable and clean. Just what we needed. Breakfast was decent as well. Enough to get us on the road without being hungry.

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We very much appreciate and value your review feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for... More 

Spring Hill, Florida
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2015

This is our second visit to this hotel. It is very easy to find, very easy check in, great room with comfy bed and very quiet. There are a few restaurants in the area Denny's ,Waffle house and a Bar B Q down the street.Can't comment on breakfast as I did not participate.

Was this review helpful? Yes
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Greg Sprouls... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 1, 2015

I stayed 4 nights here. Clean hotel,friendly staff. Hidden pet fee of $20/night. Wasn't too happy with that. The wifi is so so on speed. AC worked well. The free breakfast was good enough also. Side of town Might be a tad shady but plenty of fast food choice I.E. cook out,hardees,etc. Would stay again if necessary.

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to respond. We at the Sleep Inn Northlake value guest feedback secound only to our actual guests. It's how we figure out what we're doing wrong or in your case correctly. We're so glad you enjoyed your stay. We pride ourselves in our staff's ability to make our guests feel welcome. Next time you're... More 

Zanesville, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 29, 2015

The hotel and the staff are great. The room was beautiful. Bret always makes me feel welcome. This is the only place I stay when I'm in town. The free breakfast is awesome. Love the in door pool. They are great with kids. TRY IT make IT your home away from home.

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for loving Bret and enjoying your stay with us. We look forward to seeing you in the future. As, always we at the Sleep Inn Northlake wish you all the best and hope you have a great day. More 

2 reviews
2 of 5 stars Reviewed March 12, 2015

My issue isn't so much with this hotel, but with the priceline rating system. This was listed as a 2.5 star hotel, but is more along the lines of a motel 6 or days inn. The hotel staff was friendly and tried to make the best of it. My first issue was that when I checked in, my room wasn't... More 

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SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to review your stay with us. Reviews are the best way to get the pulse of our customers. This allows us to improve certain aspects of the hotel while maintaining others. We're glad you seemed to have a good expirence with our staff. We think they're friendly too. I am sorry you had a... More 

Stewiacke NS
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 8, 2015

First of all this is a very hard place to find, in behind a Jack In the Box and a car dealership. The floor we were on was very noisy all night. We took advantage of the breakfast which was one of the poorest at any Sleep Inn we have visited. No hot selections except waffles. The toaster did not... More 

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Northlake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the noise level on your recent visit. I have shared your feedback with our front desk to ensure we handle these types of situations differently... More 

Ocala, Florida
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 9, 2015

I manage corporate travel for a small business, I booked a room for an employee online, and then due to an emergency after the cancellation deadline, had to change the room type over the phone with the front desk. 2 beds instead of 1. When the two techs arrived in their room at 1am. . .they were given a king,... More 

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SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Dear Mindy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Northlake. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the mix-up on your recent reservation. I have shared your feedback with the front desk to ensure we handle these types of situations... More 

Charleston, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

I have stayed here 2 years in a row and even though I used points for my stay, the regular price is very reasonable. They are updating the hotel, but we had no issues. The only issue we had was we arrived early, around 2:30 and there was no one at the desk. We waited around for about 5 minutes... More 

Was this review helpful? Yes
SleepInnNorth, General Manager at Sleep Inn North Lake, responded to this review

Thanks for the review! I'm glad you liked so much of the hotel. And, yes, I insist on ordering only the best coffee and flavored creamers... Take care. Thanks! Sincerely, James McGivern GM More 

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