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All 170 Charlotte hotels

Brookwood Inn - Charlotte

2.0 of 5 Hotel   |   1200 West Sugar Creek Road, Charlotte, NC 28213
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Ranked #145 of 170 hotels in Charlotte
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12 people have reviewed this hotel

Traveler rating
    2
    2
    2
    1
    5
See reviews for
2
Couples
0
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 20, 2013 via mobile

The manager gets drunk and calls in the middle of the night if you complain about service. She is rude and makes excuses instead of helping customers with complaints. We paid for a week in advance but left on the second night because of several incidents and was told we will not be refunded. We have even made a formal... More

Was this review helpful? Yes 2
New York City
1 review
1 of 5 stars Reviewed November 5, 2012

Don't stay here unless you like to be swindled and insulted. They 'offer' free wifi which turns out to be nonexistent. If you complain they try to shout you down. Be careful to provide proof of your time of check in or they may refuse to refund you. The management of this hotel need to learn that if you treat... More

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north carolina
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 4, 2012

The very first thing I noticed this time around was the very clean pool. I did'nt swim but wish I could have.I have stayed here before many times. The room I get is second floor front side. Very clean!! The staff is always courteous and friendly. The area is just alright. But keep this in mind- all the other motels... More

Was this review helpful? Yes 2
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 4, 2012

The bathrooms were nasty, and the room had roaches. Disgusting!!! I kept my luggage on the bed, and I brought my own blanket.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2012 via mobile

They have bed bugs n the lady is rude the shower was very dirty the wall was dirty please don't stay here

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 7, 2011

No hairdryer, no coffee maker. boo-hoo. Had sink with counter, tub/shower/toilet, and TV that worked, and small refrigerator and microwave. Oh, and a bed I slept OK in. Ridiculously low price and worth every penny :) I only slept there and saved a lot of money. Outdoor pool looked OK and people were swimming. Coffee in the lobby until at... More

Was this review helpful? Yes 2
Charlottesville, Virginia
1 review
5 of 5 stars Reviewed June 17, 2010

last week I stayed at the brookwood inn charlotte, it was real nice place to stay i had a couple of friends that didnt know english and the front desk clerk were bilingual, and is nice so next time we go to charlotte we are staying in this hotel they also had a swimming pool and continental breakfast in the... More

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Dallas, TX
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 21, 2007

They gave me the $29 rate on the coupon I presented, but the taxes and fees raised it to $36. This motel is older (the tub, which had been coated, was peeling, & tile was falling off the wall) but it was moderately clean, with microwave and frig. The wifi connection was slow. Desk help was ok, as was the... More

Was this review helpful? Yes 1
brookwood, sugar creek rd charlotte NC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2007

What an awful place to stay. This place has roachs, dirty carpets that turns your white socks black. Desk clerk was the rudest clerk I have ever experenced, when house keeping cleaned the room they took my remote and when I asked for another remote I waited 2 days when I went down to ask for a remote I was... More

Was this review helpful? Yes 1
raleigh, nc
1 review
4 of 5 stars Reviewed June 16, 2007

I happened upon this hotel while looking for friends who were just married. Though a budget hotel, the rooms were clean and comfortable, and the pool inviting. What made my stay very enjoyable was the staff. They went above and beyond. I was greeted as though a long lost family member. When asked about restaurantrs in the area Kathy and... More

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Additional Information about Brookwood Inn - Charlotte

Address: 1200 West Sugar Creek Road, Charlotte, NC 28213
Location: United States > North Carolina > Charlotte
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #145 of 170 hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Brookwood Inn - Charlotte 2*
Reservation Options:
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Also Known As:
Brookwood Hotel Charlotte

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Questions & Answers

Questions? Get answers from Brookwood Inn - Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?