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All 170 Charlotte hotels

Candlewood Suites - Charlotte University

2.0 of 5 Hotel   |   8812 University East Drive, Charlotte, NC 28213
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69%
Ranked #67 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed 4 days ago
Gloria K Atlanta, Georgia, United States
  • Overview
  • Reviews (91)
  • Photos (54)
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  • Room tips (19)
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91 people have reviewed this hotel

Traveler rating
    38
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16
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta, Georgia, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We began our two week road trip by staying the first night at Candlewood-Charlotte Univ. Found this property to be one of the nicest of the chain. Staff very friendly and rooms large and modern. One caution...unless you're prepared to get back into your car and drive to a restaurant, check-in early. The only sit down restaurant within walking distance... More

Was this review helpful? Yes
Avondale Estates, Georgia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

I came to Charlotte for a concert. I was looking for a deal on a room because I don't normally spend this kind of money to see music. I live in a place that has plenty of talent and listening rooms. This was a splurge to say the least. Loved the room renovations. I felt like it was a luxury... More

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Reading, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2014

I often stay at Candlewood Suites while traveling for business because it has a complete kitchen and it's nice not to have to eat out all of the time, and enjoy leftovers. However, this was simply one of the nicest I have ever stayed at. The rooms have been beautifully updated. The beds are amazingly comfortable and the bathrooms feel... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 18, 2014

Our first impression of this hotel was that it was updated nicely. The kitchen had a cooktop (not an oven, so it is not a full kitchen), a microwave, and a dishwasher. The cabinets and countertops had been redone, so it looked very nice. We stayed in a one-bedroom suite, so there was a pull-out couch that we used for... More

Was this review helpful? Yes 1
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for your honest review in regards to your stay. We appreciate your feedback, and apologize for the inconveniences. We are thrilled that you highlighted our recently completed renovations, and over sized rooms. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and... More

Buffalo, New York
Top Contributor
51 reviews 51 reviews
43 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed March 3, 2014

This place is nice. Had a full kitchen, Big Flat Screen TV and comfortable bed. Make sure you ask for extra towels they don't service the room everyday so it's not a conventional hotel. Only draw back is that there weren't alot of food options within walking distance just a pizza place and seafood restaurant across the street. If you... More

Was this review helpful? Yes 1
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for your review! We appreciate that you took the time to review our property and highlight the amenities you enjoyed! You are right!! We are not your conventional hotel! We strive to stand out with our green programs, weekly housekeeping, fully equipped kitchens, Flat screen TV's with DVD players, and Candlewood Cupboard! Our goal is to... More

Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2013

I stayed for only one night, but I wish I could have made it a longer trip. The room was beautiful, like a chic little studio apartment. It had the most fully-equipped kitchen I'd ever seen in a hotel, fantastic desk, large flat-screen TV, and one of the most comfortable beds I've ever slept in. I didn't have time to... More

Was this review helpful? Yes
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Dear April, Oh, my! Thank you so much for your review!! Your words mean a lot to the entire staff here at The Candlewood Suites Charlotte University!! Thank you for highlighting the amenities you loved, and for your kind review! It is because of guests such as yourself that we strive so hard for excellence. We believe our guests are... More

South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 7, 2013

This hotel is located in a great spot! It is halfway between downtown Charlotte and Concord Mills area. Plus is located right in the university area so there are a ton of shops and restaurants to go to. 1 mile away from the University Boardwalk that has shops and food too. The suites are gigantic with a full kitchen, Big... More

Was this review helpful? Yes 1
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Wow!! Thank you so much for taking the time to review our property! We couldn't have said it better ourselves! Thank you so much for highlighting the amenities you enjoyed! I agree with you that our location makes us a great place to stay in Charlotte! Also, I am so glad you found value in our large suites with full... More

Orlando, Florida, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 4, 2013

Free coffee but ran out of cream. I asked for cream at the front desk and we got a "sorry we are out". The free coffee is locate in a cupboard area that is normally clean in other Candlewoods but this was filthy and there were paper on the floor. The area is common to the laundry and it wa... More

Was this review helpful? Yes 1
Mandi2457, General Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for your great comments on Jose! He is a great team member. I am sorry about the cream - we had ordered it however it was back ordered when the shipment came in. I will be speaking to the staff about the floor and papers being on the floor - We hope that you will reconsider staying with... More

1 review
2 of 5 stars Reviewed November 29, 2013

We came to North Carolina to visit family and arrived the evening before thanksgiving. It was with my wife and two infant children. At approximately 6:15 or do, we were surprised with the sound of a fire alarm and had to wake up the children and rush them out of the hotel. There was no presence of any hotel employees... More

Was this review helpful? Yes
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Dear Guest, Thank you for your review! We do appreciate our guest feedback and use it to facilitate additional training in our staff at the Candlewood Suites Charlotte University. We sincerely apologize that you were present during the fire alarm alert we experienced on Thanksgiving morning. We handle every fire alarm with care, and we follow state laws in regards... More

Belton, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2013

Fabulous! I am so glad that I found this place. Great value. The room was spacious, cheery, clean, and tastefully decorated. Having the kitchen was a nice feature and had everything I needed for meals during my stay, saving me money on eating out the whole time. The staff was helpful and polite. I will definitely stay here again when... More

Was this review helpful? Yes 1
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Thank you so very much for your wonderful review! I am beyond thrilled that you enjoyed your stay, and thankful that you highlighted the spacious room, fully equipped kitchen, and our pet policy! We understand that our pets are an extension of our families, that is why we encourage you to bring them along! We love meeting new 4-legged companions... More

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Additional Information about Candlewood Suites - Charlotte University

Address: 8812 University East Drive, Charlotte, NC 28213
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Charlotte University 2*
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Also Known As:
Candlewood Suites - Charlotte University Hotel Charlotte
Candlewood Charlotte
Charlotte Candlewood Suites

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Charlotte-University Hotel is an ideal choice for both business and leisure travelers. We are an all suite property, the perfect place for your next stay and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the CD/DVD/VCR player. Borrow your favorites from our free video and CD library. Work out in our fitness center or visit our Candlewood Cupboard, our on-site convenient store. You can purchase meals, snacks and sundry items at value prices. We offer complimentary washers and dryers in our on-site laundry facilities. Earn Priority Club Rewards Points for each qualifying stay. Pets Are Welcome with a fee of $15 for the first night, $10 for each additional night, not to exceed $75. Current shot documentation is required. A pet policy must be signed at check in. Housekeeping is provided every 7 days. The Front Desk is open from 7am-11pm with staff available 24 hours a day. The Candlewood Suites is located just 3 miles from I-85 in a quiet area. We are conveniently close to UNCC, The Charlotte Motor Speedway, Research Park, Wells Fargo CIC, Concord Mills Mall, Verizon Wireless Amphitheater, The NASCAR Hall of Fame, Bobcats Arena, and the Bank of America Panthers Stadium. ... more   less 
Number of rooms
122

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