We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites - Charlotte University

#62 of 171 Hotels in Charlotte
Certificate of Excellence
Hotel website
Hotel deals
8812 University East Drive, Charlotte, NC 28213
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Candlewood Suites - Charlotte University
Professional photos View all
Browse nearby
Candlewood Suites - Charlotte University
Add Photo Write a Review

114 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    52
    28
    17
    10
    7
See reviews for
22
22
13
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (31)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (19)
All months
Chiang Mai, Thailand
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We have resided at this Candlewood Property several times since 2010, and the quality continues to be excellent. We were at this property for 3-nights over the weekend, and all was quite good, without any problems. We have resided at many East Coast Candlewood properties, as well as a Milwaukee, WI Candlewood, and the room furniture at Charlotte University is... More 

Was this review helpful? Yes 1
Candlewood S, Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for the great feedback and the 5 Stars!!! We love to see that you loved your stay!! We are in a perfect location in Charlotte. We are close to so many different venues, shopping and dining, while still being in a nice, quiet location!! We hope to see you back in the near future and keep... More 

New Bern, North Carolina
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 31, 2015

Great staff, nice room, nice amenities, great TV, great WiFi, nice ice maker in our room's fridge, great water pressure from the shower. The only thing I didn't like was the BED. It was hard as a rock. I tossed and turned and after 2 nights my back hurts. We really wanted a king sized bed too, but it turns... More 

Was this review helpful? Yes
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

We appreciate the lengthy review regarding your stay with us at the Candlewood Suites Charlotte University. Thank you for your kind words regarding your experience with us and our guest rooms. We do apologize that our property did not have king beds, all of our guest rooms have queen beds. We are a pet friendly property and are glad that... More 

Phoenix, Arizona
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 28, 2015

This hotel is fairly close to the speedway but it is on a difficult street to get anywhere. Use caution. It is close to the railroad, and although we were told you could not hear it, we did. On that note, the staff is VERY hit or miss. If you stay more than 7 days they will only clean your... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear travelbyburros, We appreciate that you took the time to review our hotel. I am sorry we were not able to exceed or at least be at par with your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. We hope to have another... More 

IL
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

Stayed for 3 months. Overall the staff is very friendly. The overall condition of the property is pretty good. The laundry equipment (In particular the dryers) are in need of serious repair/replacement as they take forever to dry if they work at all. Maintenance requests were not followed up on several times. Several weeks cleaning service did not occur on... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear Budget_Hotel_Family, Thank you so much for your review of our hotel. We certainly appreciate and wish to thank you for the positive comments on the staff. However, I am sorry we were not able to exceed or at least be at par with your expectations regarding some of our facilities/amenities. The feedback we receive from our valued guests, like... More 

Des Moines, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 22, 2015 via mobile

We stayed here for 4 nights and really enjoyed it here. Check in was very quick, and the hotel staff were very friendly. The room was nice, very clean, and it had a kitchenette. The wifi worked great and the A/c worked very well too. The room was very spacious for the two of us and just what we needed... More 

Was this review helpful? Yes 1
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for your kind words regarding your stay with us recently. We are glad that you found our staff friendly. We do get a lot of wonderful feedback about our wonderful staff!!! All of our guest rooms provide a fully equipped kitchen which can be very helpful when traveling on a budget or with a family!! We... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2015

My husband and I stayed at the Candlewood Suites on our way to Hilton Head, I found this hotel through TripAdvisor and couldn't beat the rate. We were a bit nervous because it was such a good deal...but all our nerves were put to rest when we arrived! The hotel is in a beautiful area, the staff were very pleasant... More 

Was this review helpful? Yes 2
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for taking the time to review your visit with us at the Candlewood Suites Charlotte University. We are happy that you were pleasantly surprised! Our Candlewood Cupboard provides snacks, beverages, breakfast items, frozen foods and simple meal ideas to prepare yourself in our fully equipped kitchens in our guest suites. We also have complimentary coffee and tea available... More 

Spring Lake, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 18, 2015

After I booked the room online,I saw the pictures & honestly did not expect the same thing. I was amazed!!! The room was fabulous, having a full size refrigerator and desk is wonderful, and the bathroom was big. The employees were all extremely nice as well, the three days we spent there felt like home. We already had another weekend... More 

Was this review helpful? Yes 4
Candlewood S, Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for your kind and sincere words regarding your experience at the Candlewood Suites Charlotte University. We are so glad that you found us, as there are alot of choices of accommodations in the Charlotte area. Our staff works hard at providing our guests with a great experience. We hope to see you back in the near future! Sincerely,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 18, 2015

At first sight this place looks nice. The staff at the front desk was nice enough. So just a few notes about the room. Both sets of windows in the suite were open/unlocked - and very difficult to lock shut. The bathroom desperately needs a dusting, toilet was extremely loud and seemed out dated. Bed was below average. Last but... More 

Was this review helpful? Yes 1
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for taking the time to review your stay with us recently. I am sorry to hear that you did not have an exceptional stay!!! Our entire staff strives hard to make sure that we provide the best guest experience. If you are in the area in the near future, please feel free to contact me directly, as I... More 

Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 13, 2015

I selected this hotel for its proximity to Charlotte Motor Speedway (roughly a ten minute drive), its published room rates, and Candlewood's reputation for quality. It's also very close to Charlotte proper and I-85. The hotel is easy to find and has a well-let parking lot. Some of the outer spaces could be a bit of a hike for those... More 

Was this review helpful? Yes 2
Candlewood S, Guest Services Representative at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for taking the time to write such a thorough review of your experience with us. Honest feedback is greatly appreciated, as it helps us continue to deliver great experience you can expect from Candlewood Suites. We hope you'll stay with us again the next time you're in Charlotte. Michael C. Guest Services Representative More 

Raleigh, NC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 30, 2015

When I arrived at this hotel and saw the worn carpeting in the lobby and elevator, I thought -- oh, no ... So, when I got to my room and found that it very obviously had been refurbished, with nice, modern furnishings and finishes, I was very pleasantly surprised. Then, I went to bed and was happy to find the... More 

Was this review helpful? Yes
Candlewood S, Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for taking the time to review your recent stay with us at the Candlewood Suites Charlotte University. I'm pleased to hear that you enjoyed our guest rooms, as they have been recently renovated with new furnishings to a majority of our guest rooms! We have also replaced the carpet in all the public areas and hallways! We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

266 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (256)
Viewed
Hotel & grounds (59)
Viewed
Room/suite (104)
Viewed
Bathroom (6)
Viewed
Other (87)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Charlotte hotels
7.2 mi away
Microtel Inn & Suites by Wyndham Charlotte/Northlake
1.9 mi away
Sleep Inn University Place
Sleep Inn University Place
#66 of 171 in Charlotte
4.0 of 5 stars 159 reviews
2.0 mi away
Holiday Inn Charlotte-University Place
Show Prices
Show Prices
Show Prices
7.1 mi away
Sleep Inn North Lake
Sleep Inn North Lake
#55 of 171 in Charlotte
4.0 of 5 stars 190 reviews
1.6 mi away
Comfort Suites University Area
11.9 mi away
La Quinta Inn & Suites Charlotte Airport South
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay