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Candlewood Suites - Charlotte University

#58 of 171 Hotels in Charlotte
Certificate of Excellence
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8812 University East Drive, Charlotte, NC 28213
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1 room 1 guest
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Candlewood Suites - Charlotte University
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117 Reviews from our TripAdvisor Community

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Traveler rating
    54
    29
    17
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Pompano Beach, Florida
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our suite was very nice including a small kitchen with full-size fridge, dishwasher, 2-burner stove and a microwave.. They offer free laundry service, free wifi and a food cupboard for those late night snacks or microwave meals. Many more amenities too much to list! Will be staying here again.

Was this review helpful? Yes
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location. Very clean and new. Modern design. Accommodates pets. Tucked away outside the hustle and bustle but everything is still easily accessible. Great value. Provides gym, cupboard items, free laundry, wifi. Large full size refrigerator in the room. Toaster and coffee maker. Big bathrooms

Was this review helpful? Yes
Mandi2457, Director of Sales at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for your kind review of our property! We are thrilled that you like the modern renovations that we have made, and are continuing to make! I hope you will return on your next visit to Charlotte! I look forward to seeing you again! Warmest Regards, Mandi Jordan Director of Sales More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice! The suite was very clean and featured a private bedroom and bathroom. It also featured a kitchen with a refriderator and any needed appliances. The hotel is located in a nice area that I felt safe in. There were flat screen TVs with cable and HBO. The employees were also very nice. My only disappointment... More 

Was this review helpful? Yes
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for taking the time to provide some wonderful feedback regarding your stay with us at the Candlewood Suites. We are thrilled you found our property to suit your travel needs. We are located in a perfect spot in Charlotte. You have great access to downtown Charlotte, the Nascar attractions, the PNC Music Pavilion, UNCC and Concord Mills. We... More 

Chiang Mai, Thailand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 16, 2015

We have resided at this Candlewood Property several times since 2010, and the quality continues to be excellent. We were at this property for 3-nights over the weekend, and all was quite good, without any problems. We have resided at many East Coast Candlewood properties, as well as a Milwaukee, WI Candlewood, and the room furniture at Charlotte University is... More 

Was this review helpful? Yes 1
Candlewood S, Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for the great feedback and the 5 Stars!!! We love to see that you loved your stay!! We are in a perfect location in Charlotte. We are close to so many different venues, shopping and dining, while still being in a nice, quiet location!! We hope to see you back in the near future and keep... More 

New Bern, North Carolina
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 31, 2015

Great staff, nice room, nice amenities, great TV, great WiFi, nice ice maker in our room's fridge, great water pressure from the shower. The only thing I didn't like was the BED. It was hard as a rock. I tossed and turned and after 2 nights my back hurts. We really wanted a king sized bed too, but it turns... More 

Was this review helpful? Yes
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

We appreciate the lengthy review regarding your stay with us at the Candlewood Suites Charlotte University. Thank you for your kind words regarding your experience with us and our guest rooms. We do apologize that our property did not have king beds, all of our guest rooms have queen beds. We are a pet friendly property and are glad that... More 

Phoenix, Arizona
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 28, 2015

This hotel is fairly close to the speedway but it is on a difficult street to get anywhere. Use caution. It is close to the railroad, and although we were told you could not hear it, we did. On that note, the staff is VERY hit or miss. If you stay more than 7 days they will only clean your... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear travelbyburros, We appreciate that you took the time to review our hotel. I am sorry we were not able to exceed or at least be at par with your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. We hope to have another... More 

IL
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 25, 2015

Stayed for 3 months. Overall the staff is very friendly. The overall condition of the property is pretty good. The laundry equipment (In particular the dryers) are in need of serious repair/replacement as they take forever to dry if they work at all. Maintenance requests were not followed up on several times. Several weeks cleaning service did not occur on... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear Budget_Hotel_Family, Thank you so much for your review of our hotel. We certainly appreciate and wish to thank you for the positive comments on the staff. However, I am sorry we were not able to exceed or at least be at par with your expectations regarding some of our facilities/amenities. The feedback we receive from our valued guests, like... More 

Des Moines, Iowa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 22, 2015 via mobile

We stayed here for 4 nights and really enjoyed it here. Check in was very quick, and the hotel staff were very friendly. The room was nice, very clean, and it had a kitchenette. The wifi worked great and the A/c worked very well too. The room was very spacious for the two of us and just what we needed... More 

Was this review helpful? Yes 1
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you so much for your kind words regarding your stay with us recently. We are glad that you found our staff friendly. We do get a lot of wonderful feedback about our wonderful staff!!! All of our guest rooms provide a fully equipped kitchen which can be very helpful when traveling on a budget or with a family!! We... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2015

My husband and I stayed at the Candlewood Suites on our way to Hilton Head, I found this hotel through TripAdvisor and couldn't beat the rate. We were a bit nervous because it was such a good deal...but all our nerves were put to rest when we arrived! The hotel is in a beautiful area, the staff were very pleasant... More 

Was this review helpful? Yes 2
Candlewood S, Front Office Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for taking the time to review your visit with us at the Candlewood Suites Charlotte University. We are happy that you were pleasantly surprised! Our Candlewood Cupboard provides snacks, beverages, breakfast items, frozen foods and simple meal ideas to prepare yourself in our fully equipped kitchens in our guest suites. We also have complimentary coffee and tea available... More 

Spring Lake, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 18, 2015

After I booked the room online,I saw the pictures & honestly did not expect the same thing. I was amazed!!! The room was fabulous, having a full size refrigerator and desk is wonderful, and the bathroom was big. The employees were all extremely nice as well, the three days we spent there felt like home. We already had another weekend... More 

Was this review helpful? Yes 4
Candlewood S, Manager at Candlewood Suites - Charlotte University, responded to this review

Thank you for your kind and sincere words regarding your experience at the Candlewood Suites Charlotte University. We are so glad that you found us, as there are alot of choices of accommodations in the Charlotte area. Our staff works hard at providing our guests with a great experience. We hope to see you back in the near future! Sincerely,... More 

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