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Comfort Inn Executive Park

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5822 Westpark Dr., Charlotte, NC 28217
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1 room 1 guest
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Comfort Inn Executive Park
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126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sudbury, Canada
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We had our hotel room booked for 4 consecutive days. When we checked-in we were told we had the hotel room for the 1st day and the 3rd and 4th days but that the 2nd day was cancelled. We had not cancelled it and had our reservation confirmation number. They agreed to let us stay the 2nd day. On the... More 

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New Bern, North Carolina
Level Contributor
237 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Impromptu overnight stop after I missed my flight which was the last one for the night. So here I am and not disappointed at all. After a courtesy bus full of people barged in and swamped reception looking for a room. I was well prepared and booked a room on my Choice hotel App. I must say that Heather on... More 

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Hilton Head
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got to this hotel right at the very busy check-in time. I had a great experience with Karen, the highly efficient front desk manager. She made sure the rooms were ready with the housekeeping staff before she sent us to our rooms. She was very friendly and personable and made sure I was comfortable with my room choice. I... More 

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Canton, Georgia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2015

This hotel is tucked away in a brightly lit, safe area when you arrive at 10p.m. That means a lot while traveling through night traffic in Charlotte, N.C. The lobby is open and inviting with tables and chairs set up for the morning breakfast ritual. Our first floor room was clean, roomy, and perfect to sleep in. Our dog fit... More 

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Burnsville, North Carolina
Level Contributor
156 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed July 9, 2015

Great location for a reasonable price. Comfy bed and pillows, clean room and quiet. The front desk staff was very cheerful and upbeat. Breakfast selection was better than most, coffee was very good too. Only issue was slow internet/wiifi service. We will return to same hotel in future.

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Pittsburgh, Pennsylvania
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 8, 2015 via mobile

We picked this hotel to use our choice privileges points on our way home from a Florida vacation. We like the location because it is near many restaurants and it's in a secluded quiet area. The service was great and the room was clean and comfortable as we would expect from a choice hotel. Will most likely always stay here... More 

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Sarasota, Florida
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed June 21, 2015

Mixed experience... Affable, efficient check-in at front desk. Sluggish elevators, tacky, beaten-up hallways and then: pleasant, quiet and well-equipped room. Ample, run-of-the-mill breakfast. Quiet location. Easy on and off the Interstate.

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ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

Thank you for posting your review of your recent stay with us. We are happy to hear that you found your room to be quiet and comfortable. We are planning great renovations this year, the majority of the renovations will occur in the guest bathrooms however we do have a few other small renovations planned that we hope will serve... More 

Staten Island, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2015

Desk said they were sold out when I presented the discounted coupon, when I checked online rooms where still available on ALL sites at a higher price, so it's like a bait and switch racket going on here....

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ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

I do apologize that the discounted coupon rate was not available for the night of your stay. We allot a certain amount of rooms each night at that discounted rate and it is unfortunate that upon your arrival that allotment had already been reached. Please feel free the next time you are in our area to call ahead and make... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed May 27, 2015

It all started here on trip adviser. Found something cheep in my budget and found the king suit room to be comfortable. The jacoozi room was nice but requested smoking room and there were no ashtrays. Called the front and made sure I was in a smoking room they said yes but they didn't have any ashtrays in the front... More 

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ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

We are so glad to hear that you enjoyed your recent stay with us. We are at this time converting our whole property to a "Non-Smoking" facility. I do agree that the room should have been cooled down prior to your arrival, I will bring this to the attention of our housekeeping staff and make sure this is implimented for... More 

Pensacola, Florida
1 review
1 of 5 stars Reviewed May 12, 2015

We were put in this hotel by US Airways last week after we missed our connecting flight. My friend went to three rooms before she found one that was halfway decent (door broken on first, musty mildew smell in 2nd). My room had bed bugs in the sheets. I have never left a room so quickly. Thank goodness I had... More 

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ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

I am sorry to hear that you were not satisfied with your accommodations during your stay with us. We strive very hard for complete guest satisfaction, however in this case it seems we failed. We work very closely with the Airlines and in most cases any guest issues that arise are addressed and taken care of immediately. I apologize that... More 

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