Missed connection resulted in the airline comping me a $54 rack room rate at this hotel. It's not that close to the airport, the lobby is dingy, and the mattress felt worn and in need of replacement. The "on the hour" shuttle service fell short of expectations. Was ready by 5:45, loaded by 5:50 and departed at 6:10. The hotel... More

I arrived late on Saturday night and the hotel was still busy with walk-ins. Although it was time consuming for the clerk to check those people in I had booked on points and it took a total of about a minute for the clerk to have me sign my reg card and give me my keys. I was reluctant about... More

This is a budget hotel with very low costs. It should not be judged in the same category as a five star hotel charging five fold as much. I found the hotel to be very clean, the staff very helpful and the "free breakfast" adequate. For the price, one could not ask for more.

my friends and i went on a NYE golf trip and found this hotel to be very accomodating for what we went for. Great breakfast, clean rooms, and a very friendly staff. Evan at the front desk was very helpful and gave great suggestions. We took the shuttle to the LightRail each evening and the drivers were great. The 2nd... More

We decided to break up our drive from Wash., DC to Atlanta and spent the night here. Glad we did. The price was very reasonable, the room clean and complete, and the staff friendly. Gas stations and restaurants were close by. We got a good night's rest, the complimentary breakfast was surprisingly good, and we headed off the next morning... More

Stayed one night here on a business trip. Close to the airport, plenty of restaurants and retail nearby. Just off the I-77 freeway, convenient to downtown, and also the SouthPark mall. Better than average "free breakfast". Comfortable room, tv & all amenities worked fine. Pleasant front desk staff.

There are many hotels that strive to provide their customers a better-than-expected experience, realizing that many will return. The Comfort Inn in Charlotte is not among them. This hotel provides an atmosphere that says its customers are an obligation to be met. It does meet the obligations, but the experience leaves one wanting - wanting one of the other hotels... More

We stayed 3 nights and our stay was ok. Room was clean and service was good. We enjoyed breakfast. Property looks tired overall but out a/c worked fine. Small TV and the colors were off.

Although grateful to find a handicap accessible room at the end of a long day - the furniture in the room was arranged such that you could not get a wheelchair beyond the entry hallway. The bathroom had a funky smell that required us to leave the vent fan on all night and the door closed.