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All 170 Charlotte hotels

Comfort Inn Executive Park

2.0 of 5 Hotel   |   5822 Westpark Dr., Charlotte, NC 28217 (Montclaire South)
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Ranked #110 of 170 Hotels in Charlotte
A recent review
5 of 5 stars Reviewed October 7, 2014
ginakal Chicago, Illinois
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107 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Parkville, Missouri
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

I had set my meter too high when I called to get a ride to the hotel after being bumped from my flight. The driver was very courteous and they even accommodated me a power supply to charge my phone when I checked in... end of good stuff. The room was not what I would consider hotel clean at all,... More

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ComfortInnExecPark, Manager at Comfort Inn Executive Park, responded to this review

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More

Huntsville, Alabama
1 review
2 of 5 stars Reviewed 4 weeks ago

The staff at this hotel was HORRIBLE!!!!!!! . When first arriving, coming from Alabama it was a 7 hour drive instead of being greeted at the door, we were ridiculed about how we arrived at 3:00 isn't the time to check in at 3:00???. I walked in and her and her co-worker were talking about us as if we were... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed October 7, 2014

We booked this hotel for a short weekend visit and I was pleasantly surprised. The king size bed was amazingly comfortable. There were 5 pillows on the bed - 3 were firm and 2 were soft - so we were both happy. The very best part for me was in the morning when I took a shower, I did not... More

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ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

Sir/madam Thank You for taking time out to fill out the survey. We are delighted that your overall experience at our hotel was positive. This will serve as a big morale booster for our hard working associates. We will strive harder to make your future experience at our hotel even better than this one. Thanking You, Asit Patel General Manager More

12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 30, 2014

My first time at Comfort Inn in Charlotte. The property seems OK, location a little isolated. The staff was not too personable upon check in or check out. Both times it was a different employee so it must just be how they treat guest. Rooms were adequate and breakfast was fine. I was checking under mattress and found smashed potatoes... More

Was this review helpful? Yes 1
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so I can discuss the issue personally.. Kim General Manager gm.nc022@choicehotels.com More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2014

Flight was canceled so the airline booked me here for the night. Sirens outside were constant, room was dirty and smelled, lots of sketchy people in the parking lot and inside. Left in a taxi and paid for a room in another hotel.

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ComfortInnExecPark, Manager at Comfort Inn Executive Park, responded to this review

Mr. Kevin S., I apologise for the inconvenience this has caused you. I did try to look up your name in our system and was not able to find it. Please email me at gm.nc022@choicehotels.com at your earliest convenience with you full name and date of stay so that I could rectify the situation. Thanks.. Kim More

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

The facilities in this hotel do not suit anyone taller than 5 foot 7 inches! The toilet is ultra low as are the chairs in the dining room. I am only 5' 10" and they are very uncomfortable. Anyone who would be small enough to sit comfortably on the toilet could not reach the toilet paper roll. The king room... More

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Geneva, Switzerland
Top Contributor
61 reviews 61 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 21, 2014

Wanting to visit the NASCAR hall of fame, and having good stays in Comfort Inns, we chose this one amd were very pleased. Situated 10 minutes drive from the Hall of fame. There are a few restaurants nearby. The room was clean. The breakfast was excellent with many choice of food. The pool was clean, but in the shade after... More

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Fort Payne, AL, United States
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

We traveled on business with some of our engineering staff and operation workers. We usually use these trips to show workers other factories and increase their morale. Because we could not find anything else available for booking we had to book 2 nights here. Now I understand why this hotel was the only one available. It was dirty, there was... More

Was this review helpful? Yes 3
Fayetteville, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

The staff was extremely rude! Checked in and went out. Upon return, my room key would not work...and neither would the staff when I asked for help! I even called the owner for help (phone list was left by desk clerk on the front desk wide open for all to see) to no avail. Yes, Mr. Harish said he would... More

Was this review helpful? Yes 2
Concord, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

I reserved a suite with a jacuzzi, and aside from that the entire stay was pretty bad. There were holes in the bed sheets, the bed was harder than the floor, there was dried mustard on the couch, and the extra towels I requested had blood stains on them. When I checked out, no one asked how my stay was,... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Executive Park

Address: 5822 Westpark Dr., Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Executive Park 2*
Number of rooms: 140
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Also Known As:
Comfort Inn Executive Park Hotel Charlotte
Charlotte Comfort Inn
Comfort Inn Charlotte

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