We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn Executive Park

2.0 of 5 5822 Westpark Dr., Charlotte, NC 28217
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Comfort Inn Executive Park
Professional photos View all
Browse nearby
Comfort Inn Executive Park
Comfort Inn Executive Park
Comfort Inn Executive Park
Write a Review

109 reviews from our community

Traveler rating
    24
    27
    21
    12
    25
See reviews for
25
22
11
29
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (30)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (18)
All months
Danville, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Reserved via Expedia, got to Hotel lobby and they attempted to charge an extra 20% - I declined. I was given a cancellation letter and number by supposed Hotel Manager. Cancellation was not honored and Hotel never returned multiple email and phone requests. They stated that the Hotel Manager (that issued letter) did not work there anymore ( I live... More 

Was this review helpful? Yes
Parkville, Missouri
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 15, 2014

I had set my meter too high when I called to get a ride to the hotel after being bumped from my flight. The driver was very courteous and they even accommodated me a power supply to charge my phone when I checked in... end of good stuff. The room was not what I would consider hotel clean at all,... More 

Was this review helpful? Yes
ComfortInnExecPark, Manager at Comfort Inn Executive Park, responded to this review

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Huntsville, Alabama
1 review
2 of 5 stars Reviewed October 27, 2014

The staff at this hotel was HORRIBLE!!!!!!! . When first arriving, coming from Alabama it was a 7 hour drive instead of being greeted at the door, we were ridiculed about how we arrived at 3:00 isn't the time to check in at 3:00???. I walked in and her and her co-worker were talking about us as if we were... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
5 of 5 stars Reviewed October 7, 2014

We booked this hotel for a short weekend visit and I was pleasantly surprised. The king size bed was amazingly comfortable. There were 5 pillows on the bed - 3 were firm and 2 were soft - so we were both happy. The very best part for me was in the morning when I took a shower, I did not... More 

Was this review helpful? Yes
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

Sir/madam Thank You for taking time out to fill out the survey. We are delighted that your overall experience at our hotel was positive. This will serve as a big morale booster for our hard working associates. We will strive harder to make your future experience at our hotel even better than this one. Thanking You, Asit Patel General Manager More 

Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 30, 2014

My first time at Comfort Inn in Charlotte. The property seems OK, location a little isolated. The staff was not too personable upon check in or check out. Both times it was a different employee so it must just be how they treat guest. Rooms were adequate and breakfast was fine. I was checking under mattress and found smashed potatoes... More 

Was this review helpful? Yes 1
ComfortInnExecPark, General Manager at Comfort Inn Executive Park, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so I can discuss the issue personally.. Kim General Manager gm.nc022@choicehotels.com More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2014

Flight was canceled so the airline booked me here for the night. Sirens outside were constant, room was dirty and smelled, lots of sketchy people in the parking lot and inside. Left in a taxi and paid for a room in another hotel.

Was this review helpful? Yes
ComfortInnExecPark, Manager at Comfort Inn Executive Park, responded to this review

Mr. Kevin S., I apologise for the inconvenience this has caused you. I did try to look up your name in our system and was not able to find it. Please email me at gm.nc022@choicehotels.com at your earliest convenience with you full name and date of stay so that I could rectify the situation. Thanks.. Kim More 

ORO STATION, ONTARIO
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

The facilities in this hotel do not suit anyone taller than 5 foot 7 inches! The toilet is ultra low as are the chairs in the dining room. I am only 5' 10" and they are very uncomfortable. Anyone who would be small enough to sit comfortably on the toilet could not reach the toilet paper roll. The king room... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Top Contributor
61 reviews 61 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 21, 2014

Wanting to visit the NASCAR hall of fame, and having good stays in Comfort Inns, we chose this one amd were very pleased. Situated 10 minutes drive from the Hall of fame. There are a few restaurants nearby. The room was clean. The breakfast was excellent with many choice of food. The pool was clean, but in the shade after... More 

Was this review helpful? Yes
Fort Payne, AL, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 20, 2014

We traveled on business with some of our engineering staff and operation workers. We usually use these trips to show workers other factories and increase their morale. Because we could not find anything else available for booking we had to book 2 nights here. Now I understand why this hotel was the only one available. It was dirty, there was... More 

Was this review helpful? Yes 3
Fayetteville, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

The staff was extremely rude! Checked in and went out. Upon return, my room key would not work...and neither would the staff when I asked for help! I even called the owner for help (phone list was left by desk clerk on the front desk wide open for all to see) to no avail. Yes, Mr. Harish said he would... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Executive Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Executive Park

Address: 5822 Westpark Dr., Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Executive Park 2*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Choice Hotels, Booking.com, TripOnline SA and Tingo so you can book your Comfort Inn Executive Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Executive Park Hotel Charlotte
Charlotte Comfort Inn
Comfort Inn Charlotte

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Family/play areas (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay