We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites University - Research Park

avatar-imageavatar-imageavatar-image
Traveler (61)
Room & Suite (38)
Videos (1)

View prices for your travel dates

Hotel direct offer!Stay Twice, Get a Free Night
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#102 of 204 hotels in Charlotte
Location
4.1
Cleanliness
4.3
Service
4.1
Value
4.1

Comfort Suites University - Research Park is an excellent choice for travelers visiting Charlotte, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Comfort Suites University - Research Park is a family-friendly hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Charlotte. For guests with a vehicle, free parking is available.

While you’re here, be sure to check out some of the nearby restaurants, including Capriccio Pizza and Italian (0.3 mi) and Best China Restaurant (0.3 mi), all of which are within walking distance from Comfort Suites Charlotte.

Charlotte is also home to Sam Bass Art Studio & Gallery, a popular art gallery that is not too far from Charlotte Comfort Suites.

Enjoy your stay in Charlotte!

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
24-hour front desk
Dry cleaning
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay Twice, Get a Free Night

Location

7735 University City Blvd, Charlotte, NC 28213-8119
Comfort Suites University - Research Park
241Reviews3Q+A46Room tips
Traveler rating
  • 126
  • 49
  • 28
  • 14
  • 24
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
TJ G wrote a review Sep 2023
Athens, Tennessee17 contributions1 helpful vote
It's not like in the pictures. First, there is no pool! Nope. It is a wreck and drained except for the green ick at the very bottom. Not even worthy of sitting outside anywhere. Evidently, the smoking area is at the front entrance. I have asthma and it was rough going in and out thru the front area. Without the pool, that back area is sad. There are people hanging out in the parking lot all evening. I guess there just wasn't much else to do out here in this area. I didn't see the usual Gold or Diamond Choice parking. If it's there, I drove around and didn't see it. The people at the desk were nice and I felt the room was clean. It just wasn't what the hotel's photos show you. Sorry.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: The pool has been drained and not operational
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Sep 13, 2023
Dear TJG245, Thank you for taking the time to post this review. I am really saddened by the way you described your overall experience at our hotel and want you to know that our team will research your comments and make the necessary arrangements in order to keep these issues from happening again with future guests. Thanks for letting us know, we hope to host you on a future visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jedi427365 wrote a review May 2023
Baltimore, Maryland30 contributions38 helpful votes
Over the last 10 years, my wife and I, stayed at this hotel many times, sometimes twice a year and every time our stay was for at least four nights in a row. I'd like to think that I know this hotel rather well. For many reason, this was my preferred hotel in the area. I use to really like this hotel but, things have changed. With the latest ownership, management and the reduced housekeeping staff, this hotel has sadly gone down hill...
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded May 11, 2023
Dear Jedi427365, Thank you for always staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
ChoosyAtlantaMom wrote a review Mar 2023
Atlanta156 contributions111 helpful votes
We used this hotel due to a flight delay - it was comped by the airline and the only choice the airline gave us. We arrived late, around 11pm. We appreciated getting a room so late in the evening. The check-in lady was OK, she processed our online airline hotel-voucher even though she looked confused because it was not a printed voucher (which I assume is the traditional way of doing it). Our room was spacious. The furnishings were extremely worn and tired. The sofa was unusable and had a rip/tear down one of the cushions. The wooden desks looked clean but old and the bathroom was probably the worst part. Tiles were worn/old, the handheld shower was missing, the shower curtain rod looked like it was about to fall off the wall, metal in the general area was corroded and it was really just a lot of yucky things that all added up to it being an unpleasant experience. Bed was a 5/10, lumpy... we brought our own pillowcases thank goodness. The outlets we tried all worked, as did the lamps. The linens in the sad bathroom were actually nice. We did see the trash panda (raccoon) when we left the next morning. I wouldn't recommend this hotel but we did sleep for a few hours and got back to the airport.
Read more
Date of stay: March 2023
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Mar 7, 2023
Dear ChoosyAtlantaMan, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bobs Going wrote a review Aug 2022
1 contribution
Most of the staff here seems pretty checked out, but the young woman who works the desk in the evenings doesn’t care enough to stop playing on her phone when I talk to her. My fridge is not working at all. I asked them last night about it and her response was “all the fridges work”. Yeah except mine. It’s not that it’s not cold enough. It’s actually warmer in the fridge than it is in the room. She writes it down and says the maintenance man will check it when he comes in at 10:00am. I leave for work at 6:00am. When I came back and checked it, at 4:30pm, it was the same broken fridge. She says he looked at it maybe. Or he will look at it. She doesn’t know. I ask “so I guess just too bad?” , and she laughed at me and went back to her phone. What’s going on here?
Read more
Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Aug 18, 2022
Dear bobsgoingplaces, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and that you found your stay unsatisfactory. Please accept our apologies for any issues you had with your room and our ameniites; we will address the concerns you raised with our team and work together on making improvements. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promised a better stay next time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Connector40415 wrote a review May 2022
7 contributions
It was as expected for the brand, but the price was good. Unfortunately, I left property in the room on checking out and did not realize for several days. They don’t have the item, but it’s at a home in the area. They refused to ask employees about it. Which means I have to go to the police. I just want my item back. I didn’t want to press charges. Very aggravating. Desk clerk said it could have been the guest after me….Do you clean your rooms? Also, why would a local rent there…what type of establishment are they running?
Read more
Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Don’t leave anything by mistake!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded May 11, 2022
Dear Connector40415, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted and will be dealt with appropriately. At all times we will provide an efficient, friendly and helpful service to all our customers. I am sorry that we failed to do this during your most recent stay. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
England wrote a review Dec 2021
262 contributions80 helpful votes
When I arrived at the hotel a raccoon came out of nowhere. That grossed me out completely. I will NEVER stay at this old nasty hotel again. I will actually never use CHOICE HOTELS again. This hotel is in desperate need of a remodel. Don't get the rooms with the jacuzzi tub. It stinks very badly I couldn't sleep because of the smell. People hanging out in front of the hotel smoking. I'm assuming the front of the hotel is the designated area for that. Smdh Customer Service: It was absolutely horrible. The GIRL with the afro at the desk had a very nasty attitude. This GIRL definitely lacks customer service skills. But I've noticed these low-end hotels always have these kinds of people working for them. This GIRL almost had me come out of character. This is how bad her attitude was. Incidentals Hold: $100 for this nasty property (NEVER) Marriott New property's don't hold that much. This place, its owner, and workers are a JOKE. Suggestions: Go to Marriott or Hilton.
Read more
Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Dec 15, 2021
englandviews, Thank you for sharing your experience, and We are sorry to learn that you did not fully enjoy the service, accommodations, and hospitality that we hold to such a high degree of importance in our hotel. Most of our guests appreciate this courtesy service, but it seems in this case we may have offended you. That was not our intention, and we apologize for the inconvenience. We never want our guests to feel they are not being respected and treated fairly! We are forwarding this review to our management for their review. Please know your voice is important to us and we will be using the feedback you provided to try to make improvements to ensure we offer a better experience for our guests in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mary Lou B wrote a review Nov 2021
Orlando, Florida125 contributions61 helpful votes
I stayed at this hotel during race weekend in Charlotte and again three weeks later. The lady at the front desk was exceptionally helpful and took good care of me. The room was clean and everything worked properly. I'd possibly stay here again. The only down side is that there is only one restaurant within walking distance, so having a car or a ride is recommended.
Read more
Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Nov 2, 2021
Mary Lou B, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is great to hear from you and we are so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We will happily share your comments with our staff and we look forward to seeing you soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
dnrothx wrote a review Jul 2021
Albany, NY10 contributions4 helpful votes
All I can say is that my stay was pleasant. The room/bathroom was clean and the bed was comfortable. I had a hiccup with my reservation and staff worked through the issue with me all the way. Every time I thought I would hit resistance, they exceeded expectations by truly assisting me through getting the issue resolved. Breakfast is still in COVID mode, so expect continental breakfast, not hot.
Read more
Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relations Manager, General Manager at Comfort Suites University - Research Park
Responded Jul 8, 2021
Hello dnrothx, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Haley M wrote a review Apr 2021
2 contributions
Absolutely foul, dangerous, inexcusable. The giant insect we found was one thing, the lack of bedding for the couch bed, the no parking spaces, whatever. Not great but endurable. But my husband almost stabbed his hand on a USED HYPO in the coffee area. What the ever-living heck??? It means the room was obviously not cleaned before we got it, else they would have seen it. So, a dirty room with a dirty needle. Come on, Comfort Suites. This is beyond the pale. Never, never, never staying here or any other Comfort Suite again.
Read more
Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Tina M, General Manager at Comfort Suites University - Research Park
Responded Apr 12, 2021
haleymE8341BF, We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
FP wrote a review Mar 2021
1 contribution
We were visiting family in Charlotte and this hotel provided everything we needed for a great stay. Staff was very courteous and room was clean. We’ll definitely be back on our next visit in the area.
Read more
Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Tina M, General Manager at Comfort Suites University - Research Park
Responded Mar 23, 2021
Hi falgunpatel25, Greetings fromComfort Suites University - Research Park. I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
$94 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites university area hotel charlotte, comfort suites charlotte, charlotte comfort suites
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

COMFORT SUITES UNIVERSITY - RESEARCH PARK $80 ($̶9̶8̶) - Prices & Hotel Reviews - Charlotte, NC

Frequently Asked Questions about Comfort Suites University - Research Park
Which popular attractions are close to Comfort Suites University - Research Park?
Nearby attractions include DefyGravity (0.4 miles), Gabe's (0.2 miles), and Target NE Charlotte (0.4 miles).
What are some of the property amenities at Comfort Suites University - Research Park?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Suites University - Research Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites University - Research Park?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites University - Research Park?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites University - Research Park?
Conveniently located restaurants include Le Kebab Grill, Culver's, and Showmars.
Are there opportunities to exercise at Comfort Suites University - Research Park?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Comfort Suites University - Research Park?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Comfort Suites University - Research Park offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Suites University - Research Park?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Suites University - Research Park?
Many travelers enjoy visiting Historic Rosedale (3.9 miles).