Courtyard Charlotte Ballantyne (NC) - Resort Reviews

Also Known As:: Courtyard Charlotte Ballantyne Hotel Charlotte; Courtyard Charlotte; Charlotte Marriott; Charlotte Courtyard

Address: 5635 Don Lochman Ln, Charlotte, NC 28277

Phone Number:

Region: United States > North Carolina > Charlotte

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#27 Family Hotels in Charlotte

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Courtyard by Marriott Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. Our Lake View meeting room has the capacity to hold 50 guests. Banquet menus and audiovisual equipment rental are available. The Courtyard Café serves a full breakfast with eggs made-to-order. Breakfast is open to the public, and our hotel provides an ideal location for a morning business meeting. Our warm and friendly staff is dedicated to extending genuine care and concern for our guests. We look forward to serving you with excellence at the Courtyard Ballantyne. ... more less

Reservation Options:: TripAdvisor is proud to partner with Marriott, Travelocity, Expedia, Booking.com, Venere, Tingo, Hotels.com and HotelsClick so you can book your Courtyard Charlotte Ballantyne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

fapugh

Chester, Virginia

1 review

“General Managers Make All The Difference!”

Reviewed April 10, 2013

We stayed here on April 5th, 2013 on our way down to Augusta. The hotel was a great advertisement for a Courtyard, clean and comfortable. What stood out to me was the GM, Angie King. I have never seen a GM so user friendly and hospitable; she was everywhere from behind the counter to out front greeting the guests to... More

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Greetings from Charlotte fapugh. Thank you so much for the kind words. I truly do love making a difference in others’ lives and I am so glad I had the pleasure to meet your group while visiting the area. We hope you will come back soon! More

monalisasmile1980

washington dc

2 reviews

Reviews in 2 cities

“Great Location, Great Service, Good Rooma”

Reviewed April 4, 2013 via mobile

I stayed here for 3 days while on spring break with my daughters. Check in went smoothly. The room was great. We had a Room with a view of the pond in the back. My daughters age 10 and 5 enjoyed the view and the pool. I thought the pool would be heated but it wasn't. Overall I didn't have... More

Hello monalisasmile1980. Thank you for sharing such great feedback about your recent stay with us. I also love the view of the pond and the Courtyard. It is so serene. Making memories with your little ones is so special and we are glad you decided to choose our hotel! I apologize the heated pool was not at the desired temperature... More

jls2

New York City, New York

“Cute hotel with GREAT staff”

Reviewed March 17, 2013

As other reviewers have pointed out, the rooms at this hotel could use an update. That being said, I would be happy to stay here again. The bed was very comfortable, the room was spacious, and the location is great. But the best part of my stay was the staff. They were so welcoming and friendly, and were always happy... More

Hello jls2. Thank you for providing feedback on your recent stay with us. I am glad that you enjoyed your stay and we were able to accommodate your needs. We are fortunate to have such a great staff that enjoys serving our guests! We hope you will visit us again if ever in the area. More

50isthenew40

Newport Beach, CA

Senior Contributor

38 reviews

22 hotel reviews

Reviews in 22 cities

41 helpful votes

“perfect for business”

Reviewed January 30, 2013

3 nights here at the Courtyard. Great staff, good food at the lobby bistro. Walking distance to shops and restaurants (Vine). Will stay here again. Nice shuttle service to/from The Village. Gym is perfect for a quick workout. Nice lounge for having a beer or glass of wine with co-workers.

See 3 more reviews by 50isthenew40 for Charlotte

Dear 50isthenew40, Thank you so much for a fantastic review! I am thrilled to hear that you enjoyed every aspect of your visit. We cannot wait to see you again in the future. More

avidtraveler1976

22 reviews

17 hotel reviews

Reviews in 18 cities

11 helpful votes

“Good Stay, Needs Improvement”

Reviewed January 8, 2013

VERY nice staff, nice new lobby with a wine bistro and the gym had new treadmills. Some people complained about the rooms but I thought the room was ok....bed was comfortable, room was spacious but it could use an overall update. Breakfast is not included but I did "win" a free breakfast sandwich at check in (which tasted great and... More

Dear avidtraveler1976, Thank you for your recent review of our property. I am glad you enjoyed the guest room and the Bistro. We do look forward to a room’s renovation in the future. Please allow me to apologize for missing your wake up calls. We strive to deliver on all guest expectations and understand the disappointment if this is not... More

Wendy B

Rex, Georgia, United States

“Weekend in Charlotte”

Reviewed December 11, 2012

Wonderful Stay, Lobby clean and fresh - check; Bistro clean and tasty check, Staff professional, kind and knowledgeable about area - check; Rooms clean and tastefully decorated check check. This was one of best Courtyard Marriotts I've stayed in a long while. I have nothing but positive things to say about it.

Hello Wendy B. I am thrilled that you enjoyed everything about your recent visit with us! We are here to ensure you have a delightful stay and your travel needs are met with clean facilities and superb service. We cannot wait to see you again! More

frankieboy180

Allen, Texas

Contributor

15 reviews

Reviews in 3 cities

8 helpful votes

“Good business hotel”

Reviewed November 8, 2012

Good stay - clean, roomy, didn't hear other guests thru the walls, heater worked well, plenty of parking. WiFi on 2nd floor didn't work very well, front desk moved me to the first floor which fixed the problem. Room decor wasn't bad, bed was good but not great, many pillows of different weights (soft/firm/etc) for various sleeping positions. Close to... More

See 2 more reviews by frankieboy180 for Charlotte

Hello frankieboy180. Thank you so much for the great review. We are definitely fortunate to have such a fantastic location. Being located in a gorgeous corporate park with a variety of restaurants is so perfect for our guests! Also, thank you for bringing the Wi-Fi concerns to our attention. This was quickly addressed and the complimentary Wi-Fi should be stellar... More

floridaskater2003

Kittery, Maine

30 reviews

4 hotel reviews

Reviews in 14 cities

19 helpful votes

“Not Worth The Savings”

Reviewed October 21, 2012 via mobile

I have stayed at many Courtyard Marriotts across the country, and have always been pleased. This particular hotel looks fresh and new when you walk into the lobby and view the restaurant and computer lounge. Desk personnel are very cordial. Very disappointed when I got to my room. Very dated with very thin walls. I could here everything that was... More

See 3 more reviews by floridaskater2003 for Charlotte

Dear floridaskater2003, Thank you for staying at our hotel and for taking the time to share your feedback. We appreciate your kind words regarding our lobby/Bistro area and staff. We apologize that our accommodations fell short of your expectations and for any inconvenience you experienced due to noise. At Courtyard by Marriott Charlotte Ballantyne, we take all feedback very seriously... More

Db0340

18 reviews

13 hotel reviews

Reviews in 15 cities

14 helpful votes

“Great location, nice rooms, good service and very dated rooms and tired mattresses.”

Reviewed October 2, 2012 via mobile

It's time. Time to upgrade the rooms. The lobby is complete but it looks like the rooms got skipped/fasttracked. They have some newer furniture but very tired mattress. Old carpet in the room and the old fake plaster walls. Not a single picture in the room - just a mirror. It is ranked number 37 and that is what brought... More

Dear Db0340, Thank you so much for staying with us and providing this valuable feedback. We are very excited that we will have a rooms renovation very soon in our future. Marriott does a great job keeping their properties looking fresh and up to date. And our ownership wants our guests to be happy and comfortable in their surroundings while... More

AmyJean1006

Durham, North Carolina

Reviewer

5 reviews

“Great other than loud ac unit in room”

Reviewed October 1, 2012 via mobile

Stayed at the courtyard Marriott Ballantyne this past weekend when in town for a wedding. Overall was satisfied with stay, however I woke up at least twice each of the two nights there because the air conditioning unit made a VERY loud noise when turning on/off. Would have complained to the front desk had I not been so tired from... More

Dear AmyJean1006, Thank you so much for staying with us during such a special event. I know the wedding was amazing from the feedback we heard. Hopefully you had a chance to catch some z's now that you are back home. I apologize for the noisy AC unit. I definitely understand how frustrating it can be to be awakened by... More

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Courtyard Charlotte Ballantyne Resort

Courtyard Charlotte Ballantyne

33 reviews from our community

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