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All 168 Charlotte hotels

Courtyard Charlotte Ballantyne

3.0 of 5 Resort   |   15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
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Courtyard Charlotte Ballantyne
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85%
Ranked #20 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Cee_Square Suffolk, Virginia
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63 people have reviewed this hotel

Traveler rating
    32
    22
    7
    2
    0
See reviews for
19
6
7
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Suffolk, Virginia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Thanks to the entire gang there...specifically Chad and Larry. My stay was made better by the first class customer service that your staff provided. In a world of average to sub-par customer relations, you guys really made efforts to go beyond the call of duty. Thank you.

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Courtyard Marriott at Ballantyne in Charlotte, NC is an excellent hotel. The rooms are clean and modern and the beds are just as comfortable. The staff is excellent as well. They really went above and beyond to accommodate our guests. The staff did whatever was necessary to make us feel right at home. They were friendly and responsive to... More

Was this review helpful? Yes 1
Jessica S, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Paul C, Thank your for your kind words regarding our hotel. We are glad you were pleased with our rooms, comfortable beds, and Bistro. We take great pride in our staff service and quality of food served and also believe the Starbucks coffee is a great addition. We were thrilled to be a part of your weekend and hope that... More

Keller, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If your business is in Charlotte and in the Ballantyne area of the city, the Courtyard Marriott is the place for you. The property is located in walking distance to many restaurants and Starbucks, in addition Einstein Bagels. Hotel is well kept and excellent condition along with indoor pool and work out facility.

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Jim1008, Thank you for pointing out the great features of our hotel that include a workout facility, indoor pool, theatre area for watching games and our Bistro. We work very hard to keep the property in great condition for our valued guests. As stated we are conveniently located to local restaurants, movie theatres, golf courses, and corporate parks. Come back... More

Kernersville, North Carolina
1 review
5 of 5 stars Reviewed February 25, 2014

Our group of families from Our Lady of Mercy School (Winston-Salem, NC) have made our second stay at the Courtyard Ballantyne. Linda Lemmons and her staff are absolutely the best! They made our parents and children feel at home and accomadated any special request we had including opening the restaurant early. We intend to come back year after year. The... More

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Jim B, We really enjoyed having the Shamrock group at our property again this year. It is great to hear a good time was had by all. Our entire works very hard to ensure our guests have a great stay while at the Courtyard Ballantyne. This includes making special arrangements to satisfy our customers. I will pass these comments onto... More

Maple Heights, Ohio
1 review
5 of 5 stars Reviewed February 18, 2014

We stayed her while in Charlotte for a family wedding. We had a suite and three rooms. The staff located the rooms so that we were all next to or across from each other so we could keep our eyes on the old folks (in their 90's) after they went to bed and we stayed up to visit. The rooms... More

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Joanne C, It is great to hear you had a perfect stay. Our entire staff works very hard to accommodate each guest. Also, I have to agree that we are situated in a very convenient location to restaurants, shopping, and entertainment. Thank you for choosing the Courtyard by Marriott Ballantyne. We look forward to seeing when travel brings you back... More

south carolina
1 review
5 of 5 stars Reviewed February 11, 2014

Marriott runs a tight ship - but this location - beat the snot out of my expectations. The staff were courteous - they even made my cup of noodles for dinner at 2 AM while I was getting stuff into my room - the room was clean - a late check out wasn't an issue. I couldn't have been happier... More

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

jthatch, Thank you for the kind comments about the Ballantyne Courtyard. We pride ourselves on providing great customer service even at 2am. It is especially great to hear we are exceeding the high expectations that Marriott has set forth. Please come see us again when your travels bring you back to Charlotte. Chad Baker Assistant General Manager More

Southport, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 27, 2014

Reserving 3 rooms for family including 4 grandsons was a pleasure. Amber and her associates at the Front Desk were welcoming helpful and professional. The staff at The Bistro, plus other staff who always pitched in during busy times gave friendly service and quality food with healthy options always available. The Ryan Families

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

JTaylorR, Thank you for your kind comments about Amber and Bistro staff. This is the kind of service expectations we have at the Courtyard Ballantyne. It is great to hear you were able to enjoy your stay with family. We are all about providing a great place for families to gather. I hope to see you and your family back... More

Boynton Beach, Florida
1 review
5 of 5 stars Reviewed January 25, 2014

My wife and I have stayed at the Courtyard Ballantyne four times this past year when visting our kids who live in South Carolina about 15 minutes away. It is right off the main road with easy access to Charlotte and the surrounding areas. Plenty of shopping and restaurants nearby. The staff from the Front desk to housekeeping to Faye... More

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Art G., Thank you for your continued loyalty to the Courtyard by Marriott Ballantyne. We truly appreciate repeat guests and make an effort to get to know each of our customers. It is great to hear we are a part of the memorable trips to the area to visit your kids. I will pass your comments on to the rest... More

Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 15, 2014

Can't say enough about this place - except it'd be nice if they were a little less expensive! Weekend rates are great - weekdays are up there. Anyhow, the staff, especially the front desk and the Bistro, are the best. Friendly, accommodating, efficient, professional. The room we had was excellent with a balcony overlooking the pond in the middle of... More

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Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Thank you for your kind comments about our property. Our location is great as we as are situated right off I-485 surrounded by restaurants, entertainment, corporate parks and golf courses. I am pleased to hear you had a chance to enjoy our pool, hot tub and dine in our Bistro. If you plan on traveling to Charlotte in the future... More

North Arlington, New Jersey
2 reviews
5 of 5 stars Reviewed January 9, 2014

My husband and I stayed at the Courtyard Charlotte Ballantyne and were very pleased with this hotel. I liked the fact that it was right off the main road which made it very quiet at night. Everyone was very helpful, pleasant and professional. The lobby and hallways were always kept very neat and clean. When we were there the pool... More

Was this review helpful? Yes
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review

Betty D., I am glad we could help make your holiday season special. Thank you for your kind comments about our cleanliness and helpfulness of the entire staff. The kind of service you received is the type we enjoy providing and I will pass these comments on to the employees. Don't forget your bathing suit on your next trip as... More

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Additional Information about Courtyard Charlotte Ballantyne

Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Courtyard Charlotte
Charlotte Marriott
Charlotte Courtyard
Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#20 Luxury Hotel in Charlotte
#51 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Official Description (provided by the hotel):
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 
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