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Courtyard Charlotte Ballantyne

3.0 of 5 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
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Certificate of Excellence 2014
Courtyard Charlotte Ballantyne
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Courtyard Charlotte Ballantyne
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91 reviews from our community

Traveler rating
    46
    31
    11
    3
    0
See reviews for
27
8
10
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have an office in Ballantyne and visit several times per year, and stay at the hotels right in the area. I typically rotate between the Springhill Suites and aloft, and the Courtyard if the other two aren't available. The Courtyard was being renovated last time I visited to add the new Courtyard lobby and bistro. This time, at least... More 

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Boone, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this Hotel. Clean , beautiful and the service excelent . Good location.I will return.The Bistro is opened until 10 pm for a nice wine .for breakfast is unti 10 am . But on Monday they recommended us the Terrace Cafe and it was awesome!!

Was this review helpful? Yes 2
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

hufret, We very much appreciate your compliments about our property, service, and location. Our Bistro consists of a made to order breakfast in the mornings and a light dinner along with the full bar in the evenings. Terrace Cafe is always a great option for off property dining so we're glad you were able to try a Charlotte favorite! Happy... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here 12/27 for one night at a $93 rate...the property looks like it's been completely renovated and has very clean, modern rooms that are a decent size. Did I mention Free Wifi?! The hotel property is situated close to shopping and plenty of dining options, which is nice. The lobby area was small, but functional, and there is... More 

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Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Mary S, Thank you for informing other travelers about the amenities in and around our property here in Ballantyne. We are glad to hear that you enjoyed our newly renovated rooms, complimentary Wi-Fi, and Paul Mitchell amenities. I do apologize that your room location and A/C were noisy and would be happy to find the perfect room for you... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stopped over on the way from NY to hilton head was clean and the room was OK everyone was so helpful with all my needs place was busy do to a football game but never felt crowded we tried the breakfast and it was good

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

My Info C, Thank you for taking the time to leave kind comments about our property, staff, and Bistro food. We hope you enjoyed your vacation and welcome you back any time! Sarah Kelly Guest Care Supervisor More 

Contributor
16 reviews 16 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 3, 2014

Visited this Hotel whilst commuting from Las Vegas to Atlanta. Pleasant stay with friendly staff. Did not have more than 1 night stay but enjoyed the visit there. It however seems to be a bit out of the way of any Landmarks or nightlife and is most suitable for business people

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Mike, Thank you for spending one night of your commute at our property. We are located in a corporate park surrounded by businesses, restaurants, and some shopping. We appreciate your comments about about our staff and hotel and hope to see you again next time you're passing through! Sincerely, Sarah Kelly Guest Care Supervisor More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed November 18, 2014

The hotel was clean and modern and the staff was very friendly! As noted in other reviews, Faye is wonderful and a great person to interact with to help you start your day at the breafast counter. I thought the bed was also very comfy and the free internet was quite good, no need to pay for the enhanced if... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Karen, Thank you for leaving such a positive review about our property! Our new beds and rooms have been very well received by our guests. Our Bistro is limited but we do recommend trying out some of the wonderful restaurants in the area that we can shuttle you to. I will let Faye know that you enjoyed her morning entertainment... More 

1 review
5 of 5 stars Reviewed November 12, 2014

My family had a wonderful stay at this hotel. The staff was very friendly and helpful. Our breakfast was very good and we were pleasantly surprised to be able to purchase Starbucks coffee. The décor was recently updated in a cool modern style. The beds and pillows comfy and even had soft towels. Who could ask for more?

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Lisa E, Our staff is pleased to hear that your family had a wonderful stay here in Ballantyne. I'm glad you enjoyed your breakfast and Starbucks as we think the Bistro has been an excellent addition to Courtyard properties. We also appreciate your positive comments about our staff service and newly updated guest rooms. We hope to see you... More 

Orlando, Florida
1 review
5 of 5 stars Reviewed October 20, 2014

From the time I checked in until the time I checked out, the staff went above and beyond to make sure everything was comfortable. Once you experience breakfast with Faye - you have become part of the family. I listened as she remembered certain guests, by name and knew their order before they placed it. While making conversation, we talked... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear sandoh01, We are delighted to hear how impressed you were with our staff service. That is our top priority here and we will be sure to praise Faye for going above and beyond! We look forward to seeing you more often here in Ballantyne. Sarah Kelly Guest Care Supervisor More 

New York City, New York
Top Contributor
58 reviews 58 reviews
47 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 9, 2014

The only negative thing I have to say, I'll say up front-- the walls are thin-- you can hear what's happening in the halls and in your neighbors' rooms. Other than that, the hotel was full of pleasant surprises. Excellently located around many shops and services. Great value on weekend rates. Extremely friendly staff. Recently remodeled-- clean and comfortable. Solid... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

GlobalGirlz, Thank you for taking the time to do a thorough overview of our hotel. We are glad to hear you enjoyed the renovated rooms, that include new mattresses. We are located in a wonderful area surrounded by restaurants and shopping. We appreciate your business and recommendation and look forward to your return! Sarah Kelly Guest Care Supervisor More 

Omaha, Nebraska
1 review
5 of 5 stars Reviewed September 29, 2014

The staff was phenomenal in making this a great experience for our weekend golf outing. The renovated rooms were nicely done and very clean. Have stayed in many Courtyard properties and this one is definitely #1.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

John, We really appreciate you taking the time to review our property here in Ballantyne. We're glad to hear that you enjoyed your golf outing and that our staff took great care of you. Our newly renovated rooms really have been a great addition to our property and we're glad you agree. We hope to see you back in Charlotte... More 

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Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Marriott
Charlotte Courtyard
Hotel Style:
#12 Family Hotel in Charlotte
#37 Business Hotel in Charlotte

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