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Courtyard Charlotte Ballantyne

#25 of 171 Hotels in Charlotte
Certificate of Excellence
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15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
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1 room 1 guest
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Courtyard Charlotte Ballantyne
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117 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Laguna Niguel, California
Level Contributor
145 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

I used to stay at this hotel frequently when I had business in NC/SC. Nice to see the upgraded lobby and the great staff. Was especially great to hear Mrs Faye's voice in the lobby area!! She is a pleasure and it was great to see her as she was there when my family moved to Charlotte back in 2004/5.

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New Jersey
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great property in a great area. Hotel is only three years old. Our room was nice and the staff was helpful. The surrounding area has terrific shops and restaurants. High ceilings and new furniture helped make our stay comfortable. Indoor pool and hot tub. Breakfast available and lovely seating area outside.

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Montrose, New York
Level Contributor
202 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The facilities are first class, well kept and the service is terrific. The staff is friendly in a personal way, not the distant professional way hotel workers usually are. Everyone was helpful and nice, but, especially Havanna at the front desk and Diane in the bar. The location is just about perfect right off I485 on Route 521; you can... More 

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Lutherville Timonium, Maryland
Level Contributor
6 reviews
5 of 5 stars Reviewed July 15, 2015

The amenities are terrific, a clean serene pool, fitness center with just the equipment for a light to medium workout after a long day on the road or stuck in meetings. The Bistro is well stocked and offers some interesting menu items served up be a friendly staff. The "desk staff" are competent, friendly and true Marriott trained individuals with... More 

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Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Richard S, We are very thankful for your wonderful comments about our property. We are honored to be called "one of the best" and certainly try to be ranked as a top hotel. It is good to hear you enjoyed your time here in Charlotte and hope to see you again next time! Sarah Kelly Guest Care Supervisor More 

Charleston, South Carolina
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

Recently remodeled and fresh and clean. This sparkling fresh courtyard has all the stuff for a comfortable stay. The real differentiator is the friendly caring staff. Southern hospitality is alive here from check in to check out all is sincerely teal.

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Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

pop-a-g50, Our team thanks you for your kind comments regarding our friendly staff here in Ballantyne. They all do a wonderful job of going above and beyond to make our guests happy. We are glad you enjoyed our renovated rooms and hope to welcome you back in the future! Sarah Kelly Guest Care Supervisor More 

Tijuana, Mexico
Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 30, 2015

Very nice area, and the amenities are just what you expect from Marriott. Close to good restaurants, shopping malls and golf course. Free wifi in the room, the decor in the rooms is new and trendy. I would stay there again for sure

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Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Richomc, We very much appreciate the positive review of our property. We are in a prime location with many restaurant choices and other activities surrounding us. We hope to see you back in Charlotte soon! Sarah Kelly Guest Care Supervisor More 

Loudoun County
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 11, 2015 via mobile

The hotel was clean. The staff were welcoming. The pool was fun and in good shape. There are computers for guest use. It's in a great area and has a decent view of a business park. They have makeup removing wipes. Bonus!

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Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

C W, Thank you for pointing out some great features of our hotel! We're glad you enjoyed your stay in the Ballantyne Corporate Park and hope to see you again soon! Sarah Kelly Guest Care Supervisor More 

Minneapolis
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2015

Every staff person I had contact with was exemplary! Tiffany was awesome; she went above and beyond--I'm a bit of a high-maintenance guest.... :) My room was quiet and away from the elevator and ice machine, as I requested. I loved that even though I was on the third floor, I was able to open my windows and let the... More 

Was this review helpful? Yes 2
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear roam-a-rama, Thank you for your wonderful comments about our hotel, including our amazing staff. Tiffany is a great addition to our front desk team and I will be sure to relay your nice words to her! I'm glad you enjoyed your room and also had a chance to enjoy the beautiful outdoor space. We hope to see you in... More 

Florence, South Carolina
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed June 6, 2015

First the good. This is a newer property so it has all the things that you would expect in a newer hotel. The beds (we had two queens) were very nice and comfortable. The room was typical in size and the a/c was cold. I think there was a small refrigerator in the room and I do not remember there... More 

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Sarah K, Manager at Courtyard Charlotte Ballantyne, responded to this review

First I would like to Thank You for your positive comments about the condition of our property. The Courtyard does no offer a complimentary breakfast although there are other Marriott products that do. We do have breakfast items ranging from $3 to $11. As far as dinner goes The Bistro does have a wide range of menu items and appetizers... More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2015

Staying with a friend while she traveled for business; The hotel is all you would, and should, expect from a Marriott - clean, well maintained, and comfortable. This hotel has something others do not - Miss Faye. She is an amazing woman working in the bistro. She's welcoming, friendly, out going and just the type of person you want to... More 

Was this review helpful? Yes
Sarah K, Manager at Courtyard Charlotte Ballantyne, responded to this review

Thank you for your kind comments about our property and Marriott hotels in general. We strive to exceed our guests expectation. Faye is a huge part in separating us from other Marriott properties as she is very friendly and makes many of our guests feel at home while traveling. We hope to see you in the future if travel brings... More 

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