We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 170 Charlotte hotels

Courtyard Charlotte Ballantyne

3.0 of 5 Resort   |   15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Courtyard Charlotte Ballantyne to your Saves list
Courtyard Charlotte Ballantyne
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
86%
Ranked #20 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Susan30054 Oxford, Georgia
  • Overview
  • Reviews (72)
  • Photos (48)
  • Amenities
  • Room tips (18)
  • Location
  • More
Write a Review

72 people have reviewed this hotel

Traveler rating
    37
    25
    8
    2
    0
See reviews for
22
7
8
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Oxford, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was clean and welcoming. Staff members were all very kind and helpful. We were in town for a christening and all of us out of towners stayed there. Wonderful restaurants and shopping everywhere.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Susan30054, We are happy to hear that you and your guests were able to enjoy our hotel and the restaurants and shopping nearby while you were in town. Thank you for complementing our staff as they do a great job of ensuring our guests satisfaction. We hope to host you again in the future. Safe travels! Sarah Kelly Guest... More

Greenville, North Carolina, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed there over a weekend for a wedding. The facility is nice and the room was clean and well maintained. it is conveniently located with plenty of restaurants nearby as well as easy access to the interstate. The staff was outstanding. Would definitely stay again if in Charlotte.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Paul S, Thank you for sharing some kind words about our property. Our housekeeping and maintenance staff do a wonderful job of keeping our hotel clean and well maintained. As you mentioned, our location in Ballantyne is surrounded by many restaurants with easy access to the interstate. Our staff was happy to have you for the weekend and hope to... More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The Ballantyne Charlotte Courtyard is the best place to go. Everyone is so friendly and welcoming. Our out of town guests that came for the wedding were very happy and only had great things to say about the hole experience. We are thankful for all they have done for our daughter Erica's wedding. Linda Lemmons and her staff made our... More

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Toni T, We are delighted that your wedding party enjoyed their weekend at our property. Our staff service is of the highest importance and I will be happy to pass on your comments to Linda and the team. We were honored to host your family & friends during this joyous occasion and look forward to your return! Sarah Kelly Guest... More

Reading, Pennsylvania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Courtyard Charlotte Ballantyne during a recent visit to the Charlotte area. This hotel is very upscale for a Courtyard, and the staff was very welcoming and helpful. The lobby area is open and inviting. There is a breakfast area, as usual, but with the newer concepts of bar type seating and ordering. The woman stationed at... More

Was this review helpful? Yes 1
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Karen M, We are so glad to hear that you enjoyed your time at the Courtyard Charlotte Ballantyne. Thank you for your kind comments regarding our staff, as we are all committed to providing great service. The Bistro has been a great addition to the Courtyard brand where guests can enjoy a made to order breakfast and Starbucks coffee in... More

Colorado
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

With Courtyard you always know what you are going to get. This hotel was newer and well maintained, the rooms are clean and the staff was friendly. The hotel is in the Ballantyne business area which makes it very convenient. There is a shuttle into the Ballantyne business park and will take you to local restaurants, however there are restaurants... More

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear mjsymmes, We appreciate you pointing out the great features of our property including the hotel's condition, location, local restaurants, and staff. We are located in the Ballantyne Corporate Park making business travel very convenient. Our shuttle is available to take guests to their office or any of the area restaurants. We look forward to seeing you again next time... More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed June 5, 2014

I really liked this Courtyard. It is a new property near shopping, dining and even golf. I am a runner and there were beautiful areas to run outside from the door of the hotel. There is also a 6 mile wooded trail a five minute drive away. I had breakfast at the short order (but very appropriate menu) restaurant that... More

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Michael J, Thank you for taking the time to review our property. We appreciate the kind words regarding our location, Bistro, and guest rooms. We are conveniently located near many great restaurants, shopping, golf courses, and running trails and are glad you were able to enjoy them. The Bistro has been a great addition to the Courtyard brand where you... More

Dublin, Georgia
Top Contributor
95 reviews 95 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 20, 2014

My first time here. Great location with a gas station across the street, restaurants and shopping only hundreds of feet away. Staff is very friendly. The rooms are clean and the property is well kept. Would stay here again.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

RastusJ, Thank you for taking the time to share your thoughts regarding our property. The Ballantyne area is full of great restaurants and shopping close by and we are glad you were able to utilize them. I will gladly share your positive comments about our staff, rooms, and property with our team. Come stay with us again next time you... More

Floyd, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 20, 2014

We booked a king suite with a whirlpool. I chose this hotel due to good ratings about cleanliness. I have mold sensitivities and allergies so I contacted the hotel staff. They had given the room an extra good cleaning, offered to change out pillows and bedding to hypoallergenic and had an employee even check out the HVAC unit. I can... More

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

FloydRummy, Thank you for taking the time to review our property. I'm glad we were able to accomodate your allergies as we want to ensure your stay is as comfortable as possible. Our Spa King rooms are very popular so it is good to hear that you enjoyed the whirlpool and bed. Come visit us again next time you are... More

Amherst, NY
2 reviews
5 of 5 stars Reviewed April 19, 2014 via mobile

Lovely staff. We were in town for a wedding without a car, so the area across the street is nice for meals/drinks. The dining area at the Courtyard had a nice breakfast, and I'm appreciative they posted the calories and offered healthy selections. The back garden area was nice for afternoon cocktails. Very good value. The only downfall was that... More

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

gatsby211, We are glad to hear you enjoyed your time at our hotel. We are conveniently located near many restaurants that our guests can walk to or ride our area shuttle. The new Bistro concept does have many healthy options so we are glad you were able to enjoy your breakfast. Our staff would be delighted to have you back... More

Suffolk, Virginia
1 review
5 of 5 stars Reviewed April 17, 2014

Thanks to the entire gang there...specifically Chad and Larry. My stay was made better by the first class customer service that your staff provided. In a world of average to sub-par customer relations, you guys really made efforts to go beyond the call of duty. Thank you.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Cee_Square, Thank you for the compliments about our staff and know that I will pass this along to Chad and Larry. Our company and managers work hard to emphasize the importance of great customer service. We hope that you will come stay with us again next time you are in the Charlotte area. Sarah Kelly Guest Care Supervisor More

Owners: What's your side of the story?
If you own or manage Courtyard Charlotte Ballantyne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard Charlotte Ballantyne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Expedia, Booking.com, Marriott, Tingo, Hotels.com, BookingOdigeoWL, Venere and Agoda so you can book your Courtyard Charlotte Ballantyne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Marriott
Charlotte Courtyard

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (21)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Family Hotel in Charlotte #20 Luxury Hotel in Charlotte #49 Business Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 
Number of rooms
90

See which rooms travelers prefer