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Courtyard Charlotte Ballantyne

3.0 of 5 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
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Courtyard Charlotte Ballantyne
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Courtyard Charlotte Ballantyne
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97 reviews from our community

Traveler rating
    50
    33
    11
    3
    0
See reviews for
28
8
10
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hilton Head, South Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time staying in the Ballantyne area. This was a very nice Courtyard and there are so many restaurants around it. Very convenient to all areas of South Charlotte. The staff here was so friendly and welcoming - not your typical front desk staff. They helped us pick restaurants, gave us directions, and remembered us to ask... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

EssHHI, We were happy to host you during your first stay in Ballantyne! We are proud of our front desk team and we appreciate you complimenting their service. Ballantyne is a convenient location that is full of many great restaurants and shopping areas. We hope to see you again soon! Sarah Kelly Guest Care Supervisor More 

Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great customer service! The check in was smooth and after 8 hrs. Driving the front desk staff was awesome. Super clean and great location. Bistro staff and housekeeping very attentive as well. We will definitely go back.

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dumeng, Thank you for your kind comments regarding our entire staff, cleanliness, and location. We aim to be the best in staff service and are glad you noticed! We hope to see you again soon! Sarah Kelly Guest Care Supervisor More 

Manchester, Connecticut
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been traveling back and forth between CT and Charlotte for work for the past 2.5 months. Staying at the Courtyard Ballantyne made me feel like I was among family. All of the associates, from the cleaning staff and beyond, were most friendly and welcoming. Any time I travel, regardless of whether or not it's in Charlotte, I will... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Kara G, Thank you for being a loyal customer to Marriott and the Courtyard Ballantyne. We have enjoyed hosting you and are glad our entire staff has treated you like family. We look forward to your upcoming visits! Sarah Kelly Guest Care Supervisor More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

We were in town for our teams soccer tournament and the staff was most accommodating to all of us. The rooms were clean, the staff was awesome, the cafe with the Starbucks was a big hit! We will definitely stay here again when we come to Charlotte. Kudos to the whole staff at Courtyard Charlotte Ballantyne!

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

CindyJ, Thank you for leaving a wonderful review. We enjoyed having your team at our property and are glad you were able to enjoy the Bistro and Starbucks coffee. We look forward to your return! Sarah Kelly Guest Care Supervisor More 

North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My experience the Courtyard Charlotte Ballantyne was a great experience. Check in was quick and error fee. The bistro located in lobby served Starbucks coffee which was nice. The pool and hot tub was fantasic especially after a long day at the office and the drive. My room was in great condition and quite spacious. My particular room had a... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

trvlguy39, We appreciate you writing about your great experience at the Courtyard Ballantyne. We're glad you were able to utilize the pool/hot tub and enjoy our Starbucks coffee. There are many great restaurants in the area if guests are looking to dine out. Please call us at 704-341-0041 regarding your bill if you have not already. We hope to see... More 

Senior Contributor
31 reviews 31 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2015

I was up in Charlotte area on a business training trip. My company put me up here. The hotel is very clean. The bistro is a little pricey for what you get there. The desk staff is very nice and helpful. The rooms are about average size with the basic accommodations. There is a workout room, heated indoor pool and... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Rob W, Thank you for leaving your positive comments about our property. Our associates do a great job of offering great service and keeping the rooms exceptionally clean. We hope you'll stay with us again next time you're in the area! Sarah Kelly Guest Care Supervisor More 

Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 24, 2015

I have an office in Ballantyne and visit several times per year, and stay at the hotels right in the area. I typically rotate between the Springhill Suites and aloft, and the Courtyard if the other two aren't available. The Courtyard was being renovated last time I visited to add the new Courtyard lobby and bistro. This time, at least... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear JFCrow45, Thank you for taking the time to review our property here in Charlotte. Our hotel is now completely renovated, rooms and lobby, so we are glad you were able to come back and visit. The HVAC units in our rooms vary by room but we would be happy to find you a room with a digital one next... More 

Boone, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 7, 2015 via mobile

We love this Hotel. Clean , beautiful and the service excelent . Good location.I will return.The Bistro is opened until 10 pm for a nice wine .for breakfast is unti 10 am . But on Monday they recommended us the Terrace Cafe and it was awesome!!

Was this review helpful? Yes 2
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

hufret, We very much appreciate your compliments about our property, service, and location. Our Bistro consists of a made to order breakfast in the mornings and a light dinner along with the full bar in the evenings. Terrace Cafe is always a great option for off property dining so we're glad you were able to try a Charlotte favorite! Happy... More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 29, 2014

I stayed here 12/27 for one night at a $93 rate...the property looks like it's been completely renovated and has very clean, modern rooms that are a decent size. Did I mention Free Wifi?! The hotel property is situated close to shopping and plenty of dining options, which is nice. The lobby area was small, but functional, and there is... More 

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Mary S, Thank you for informing other travelers about the amenities in and around our property here in Ballantyne. We are glad to hear that you enjoyed our newly renovated rooms, complimentary Wi-Fi, and Paul Mitchell amenities. I do apologize that your room location and A/C were noisy and would be happy to find the perfect room for you... More 

Senior Contributor
41 reviews 41 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 16, 2014

Stopped over on the way from NY to hilton head was clean and the room was OK everyone was so helpful with all my needs place was busy do to a football game but never felt crowded we tried the breakfast and it was good

Was this review helpful? Yes
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

My Info C, Thank you for taking the time to leave kind comments about our property, staff, and Bistro food. We hope you enjoyed your vacation and welcome you back any time! Sarah Kelly Guest Care Supervisor More 

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Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Marriott
Charlotte Courtyard
Hotel Style:
#8 Family Hotel in Charlotte
#42 Business Hotel in Charlotte

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