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Extended Stay America - Charlotte - Tyvola Rd.

2.5 of 5
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6035 Nations Ford Road, Charlotte, NC 28217
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Extended Stay America - Charlotte - Tyvola Rd.
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Ranked #144 of 171 Hotels in Charlotte
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11 Reviews from our TripAdvisor Community

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    4
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3
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cayman Islands
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 26, 2014

Perhaps I should have realised by the name of the place, Extended Stay, that in fact it's not really a hotel, more of a hostel perhaps, for people who don't have a fixed place to live? I'm not sure. It really wasn't very nice, was very noisy through the thin walls, including a residents barking dog, and I actually felt... More 

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San Francisco, California
1 review
1 of 5 stars Reviewed July 31, 2014

Stayed at this hotel for two separate reservations July 26th and July 27th. Both nights, the water was shut off from about 2 am to 6:30 am the first night and 2 am to 8:40 am the following night. I say again, 8:40 am! No water for a shower, no water to brush teeth, no water to wash up and... More 

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Scottsdale, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2014

Pros - Relatively clean to the eye. Clean bedding. TV worked. Appropriate amount of linens and soap. Cons - The room smelled bad. The refrigerator smelled bad. There was no bathroom fan. The lady who checked us in was not very friendly and took a really long time to bring kitchen items even though she said it would be 5... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2014

We arrived on the middle of the night and was greeted by a lovely lady who was very accommodating. She was very nice and offered solutions to our problems. We were very happy to find a hotel room available after calling several and visiting a few...All booked. We entered the room and noticed upon inspection ants...Lots of them. Ants on... More 

Was this review helpful? Yes 1
Timberlake, North Carolina
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 14, 2014

Pros- decent rate and it has a small kitchenette. You have a roof over your head and a warm shower + granola/cereal bars for breakfast. Cons- Top floor has a STRONG smoke odor and allows smoking on this floor. We were not aware. Kids kept saying how the odor bothered them. We had just left Great Wolf for the 2nd... More 

Was this review helpful? Yes 1
Seville
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 9, 2013

I stayed at this hotel for 5 nights. I wish I had not pre-payed. It has a very old feel to it. Very cheap. The construction is cheap, and it shows because you can hear EVERYTHING in the hotel. I didn't get a good nights sleep! I could continually hear the person above me, as well as every door being... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd., responded to this review

Thank you for your recent review of your stay. I was disheartened to read that your recent stay with us was an unpleasant one. Please accept our apologies. As this hotel’s manager, I can assure you that I have shared your valued opinion with our corporate office to ensure your experience is not repeated. I really appreciate you bringing this... More 

Charlotte
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2013

I booked a week's stay at this location due to renovations being made at my home, and I was very pleased. The location is close to the highway which made accessibility to destinations available. This particular area is somewhat "dry" and hidden, but the quiet comfort and home-like feel of the hotel made up for the surroundings. I was able... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the kitchen utensils were unclean. This is unacceptable and will be brought to our team's attention. I am pleased to hear that you enjoyed our overall accommodations including our fully-equipped kitchen. Also, I am glad that our... More 

Savannah
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 26, 2013

I book for our youth soccer team - requested 16 rooms. Was interested in the kitchen and price, as we were limited by the tournament on hotel choices. Parents found it difficult getting their block rooms reserved and difficult checking in. Received feedback from parents that arrived later in evening that TV seemed much more important than assisting. 3 parents... More 

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Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd., responded to this review

Trish - Your review for our hotel was recently brought to my attention. I apologize that you were given some smoking and non-smoking rooms. While we do try to accommodate all of our guests requests, we cannot always do so. Still, I will work with the staff to better our reservation policies so that this is not an issue moving... More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 17, 2013

Front desk was friendly (as were cleaning staff), but not knowledgeable about area or able to answer questions about nearby eateries, etc...Lobby needs to be much cleaner, as does elevator and hallways. While I understand that people cook in the kitchenettes, there was constant foul smell throughout hotel. Laundry room was disgusting. Machines old and run down and dirty (lint... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the state of our guest laundry room and elevator, please know we are very grateful for your comments and the issues you have described will be addressed personally with my staff to make sure your experience is... More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

It is perfect fit for my needs. I need not to worry about my preparation. You can come with a bag and stay for a week with no worry. Hotel provides free shuttle facility to Office and They drop you back to Hotel. Every day there is a trip to Walmart at 6:30 PM. Staff is very friendly and cooperative.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd., responded to this review

Hari - Thank you so much for posting a review of our property. I am proud of our team for taking such great care of our guests. As well, I am glad that you liked our free shuttle and our convenient location. We look forward to hosting you again in the future. More 

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