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All 170 Charlotte hotels

Extended Stay America - Charlotte - University Place

2.5 of 5 Hotel   |   8211 University Executive Park Drive, Charlotte, NC 28262
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Ranked #135 of 170 Hotels in Charlotte
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19 reviews from our community

Traveler rating
    4
    2
    1
    4
    8
See reviews for
3
1
1
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (19)
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    (5)
  • Jun-Aug only
    (7)
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    (6)
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1 review
1 of 5 stars Reviewed November 6, 2014

Staff was nice, but hotel is not. The hallways smell like smoke. The room was dirty. Toilet and shower running/dripping all night. Tub drain clogged. Shower curtain rod falling off of wall and jury rigged to stay up. Furniture in bad shape. Bed uncomfortable. Sheets stained. Hair found in the bed (between the sheets!) Only a dozen or so basic... More 

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1 review
1 of 5 stars Reviewed October 10, 2014 via mobile

I checked in with my daughter on the 4th of October for a one week stay while getting ready to start a project in Charlotte. The front desk representative, Nikki, had me down in their system for a two night stay in a smoking room. As I don't smoke, I was upset. She said the rooms were booked up, so... More 

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Brooklyn, New York
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed September 28, 2014 via mobile

I am typing this review from the room (#220). Oh goodness. There is dried vomit on the floor next to the bed but when I call the front desk to try to switch rooms nobody answers. It is midnight. We checked in around 5 and literally threw our things in the room and ran off to a concert. Should have... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 21, 2014

Called ahead of time to make sure things runs smoothly. The representative never at the front had to call the front desk while i stood there waiting on her. Finally got into my room AC didn't work. She tried to put me in another room where AC didn't work just the fan. Finally got me a room after telling her... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

When you need an extended stay facility, I recommend this one. They have all the amenities needed to make your stay comfortable. Also, the management and front desk are fantastic. If we had a problem, they were "johnny-on-the-spot" to take care of it. They met our every need with kindness and respect; but remember, you have to give it to... More 

Was this review helpful? Yes 1
Brooklyn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2014

Overall the room was clean it was a plus with the kitchen but if u don't stay 8 or more days u don't get house keeping. There isn't any pool its in a good location so u can get around or even walk to places. The grab & go breakfast that's just what it was that should've been better. This... More 

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DC area
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 14, 2014

I initially was given a smoking room, though I booked a non-smoking room, but the front desk was quick to fix the issue. The bathroom was not very clean, plus the shower only would dispense cold or very hot water - nothing in between. No toiletries or even soap. Free breakfast in the morning consisted of prepackaged oatmeal, granola bars... More 

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Davidson, North Carolina
Top Contributor
80 reviews 80 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 8, 2013 via mobile

So you choose to stay in the least expensive furnished apartments in northern Charlotte. Then you arrive in your room and see the recliner prominently placed before the TV and all doubt is removed as to the style and target clientele. Hey, I did fine here for six weeks waiting for my relocation home to be built, just don't think... More 

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Manager_11525, General Manager at Extended Stay America - Charlotte - University Place, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to the staff being great are much appreciated; yet, I was disheartened to read that you were not happy with our renovations and that there was an odor in the hallways. In response to your feedback, I am taking preventative measures in providing... More 

1 review
5 of 5 stars Reviewed September 21, 2013 via mobile

I just relocated here from RI and had to stay in a hotel for a little over a month straight. This hotel and the staff here are awesome. They made me feel comfortable, safe and welcome. Whenever i needed something they were right they to give me whatever i needed. Even outside the hotel, they're recommendations were helpful. Always positive... More 

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Abbeville, South Carolina, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 3, 2013

Hotel Staff is Awful...Room??...THE Running of THIS ''Hotel'' Is TERRIBLE...I Booked this thru Priceline...Thought I Was Getting A Hotel, you know, clean towels, bed made every day, room cleaned...NOT....And NOT Only Do I Have to Listen to People Walking Above Me Half The Night..Now a Screaming Child Across in the next Room...Hotel says Their Are NO Children there...I TOLD HER... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Charlotte - University Place

Address: 8211 University Executive Park Drive, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Charlotte - University Place 2.5*
Number of rooms: 113
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Also Known As:
Extended Stay Charlotte
Charlotte Extended Stay

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