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All 170 Charlotte hotels

Extended Stay America - Charlotte - University Place

2.5 of 5 Hotel   |   8211 University Executive Park Drive, Charlotte, NC 28262
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35%
Ranked #122 of 170 hotels in Charlotte
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  • Reviews (14)
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14 people have reviewed this hotel

Traveler rating
    3
    2
    1
    3
    5
See reviews for
3
Couples
0
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Brooklyn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 5, 2014

Overall the room was clean it was a plus with the kitchen but if u don't stay 8 or more days u don't get house keeping. There isn't any pool its in a good location so u can get around or even walk to places. The grab & go breakfast that's just what it was that should've been better. This... More

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DC area
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 14, 2014

I initially was given a smoking room, though I booked a non-smoking room, but the front desk was quick to fix the issue. The bathroom was not very clean, plus the shower only would dispense cold or very hot water - nothing in between. No toiletries or even soap. Free breakfast in the morning consisted of prepackaged oatmeal, granola bars... More

Was this review helpful? Yes
Davidson, North Carolina
Top Contributor
75 reviews 75 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 8, 2013 via mobile

So you choose to stay in the least expensive furnished apartments in northern Charlotte. Then you arrive in your room and see the recliner prominently placed before the TV and all doubt is removed as to the style and target clientele. Hey, I did fine here for six weeks waiting for my relocation home to be built, just don't think... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place, responded to this review

Thank you for taking the time to write a review of your stay. Your comments in regards to the staff being great are much appreciated; yet, I was disheartened to read that you were not happy with our renovations and that there was an odor in the hallways. In response to your feedback, I am taking preventative measures in providing... More

1 review
5 of 5 stars Reviewed September 21, 2013 via mobile

I just relocated here from RI and had to stay in a hotel for a little over a month straight. This hotel and the staff here are awesome. They made me feel comfortable, safe and welcome. Whenever i needed something they were right they to give me whatever i needed. Even outside the hotel, they're recommendations were helpful. Always positive... More

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Abbeville, South Carolina, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 3, 2013

Hotel Staff is Awful...Room??...THE Running of THIS ''Hotel'' Is TERRIBLE...I Booked this thru Priceline...Thought I Was Getting A Hotel, you know, clean towels, bed made every day, room cleaned...NOT....And NOT Only Do I Have to Listen to People Walking Above Me Half The Night..Now a Screaming Child Across in the next Room...Hotel says Their Are NO Children there...I TOLD HER... More

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1 review
1 of 5 stars Reviewed August 2, 2013 via mobile

the staff was rude, there was no breakfast.. coffee and granola bar no condiments and our room was not clean!I would have rather paid a little more to stay somewhere much nicer! Don't bother keep going!

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Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed July 16, 2013

Room, kitchen and bath were awesome. Everything looked new! Very clean! Staff was very friendly and helpful. Concerns were resolved quickly. They made every guest feel welcomed on a daily basis - including those who really had an 'extended'' stay. Thanks!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place, responded to this review

Shirley - The staff and I read your review, and would like to thank you for writing such pleasant things about our staff and how friendly they were to you during your stay. I am proud of our team for not only making you feel welcome, but for making all of our guests feel family. The staff and I would... More

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed June 26, 2013

The staff at this hotel was very kind and courteous considering the circumstances regarding our stay there. My family and I stayed there due to an emergency electrical issue that displaced us from our home. Red Cross paid for the first two nights on the third day my family and I were not sure whether we would be staying another... More

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Manager_11525, General Manager at Extended Stay America - Charlotte - University Place, responded to this review

It is so rewarding to read that you had a relaxing stay with us. Thank you for your comments. We appreciate you letting us know that the bathroom sink and tub had stains. We are sorry for these issues are working toward repairs, but are happy to read that we provided you with a clean, comfortable room, and overall great... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2013 via mobile

This hotel I was surprise by the size of the rooms. I like that they had laundry facility on site. Staff was very friendly. Beds comfortable after a long day at work. I will definitely stay here in the future !

Was this review helpful? Yes 1
Sneads Ferry, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 26, 2013

My family stayed here for three nights for a soccer tournament. There was food on the floor in our room when we arrived. One of the other families said they had cockroaches in their room, but we didn't see any in ours. Couldn't get the right amount of towels that we needed and had to wait until the third day... More

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Additional Information about Extended Stay America - Charlotte - University Place

Address: 8211 University Executive Park Drive, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Charlotte - University Place 2.5*
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Also Known As:
Extended Stay Charlotte
Charlotte Extended Stay

14 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
113

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