Booked the hotel by checking out their prices online and calling to make a reservation. Stayed here overnight for a work event in December 2007. Charlotte and the hotel itself is very close to the airport, probably 15 minutes away. This hotel was located right downtown with plenty of restaurants to choose from within walking distance. It's $10 to park... more

Location, Location, Location. The location of this hotel is great for everything in Uptown Charlotte. The Bobcats Arena and new Children's Center is right next door on one side, the Library and Dicovery Place Museum on the other side. The Central Banking and Business District and Performing Arts Center is also right next door. The convention center is only a... more

Went for a week long training conference with 6 co-workers. Holiday Inn has really made some changes! I haven't stayed in one in a while, but this hotel was very modern(furniture, fixtures, etc.) and clean. The restaurant was absolutely excellent! Ate breakfast and dinner there more than once- comfortable place to have drinks with a small group- leather couches. Food... more

Stayed at the Holiday Inn Center City over the weekend of the Meineke Car Care Bowl. The hotel is conveniently located a block from Tryon Street the uptown "main drag" for restaurants and theaters. The lobby is large with very contemporary furniture. The hotel restaurant is also on the first level (we didn't eat there, so I can't help with... more

We made a trip to Charlotte to attend The NBA game at Bobcats Arena. We could not have asked for a nicer place to stay. The location was perfect. It was quiet the entire time. It was very clean and comfortable with everything in working order. The staff were very friendly and treated us nice. We were on the fifth... more

My girlfriends and I stayed here again, because the location is AWESOME! We have a girls night every couple of months and this Holiday Inn is right to next to all of the action! Walking distance or shuttle ride to everything. This time our room had been upgraded with granite counter tops and great linens on the bed. The Valet... more

This hotel has no one who has a clue what customer service is all about. I found the staff to be rude and unconcerned. They have a faulty bar which resulted in a injury to my foot. They did nothing. not even an apology . They asked me to leave when I wanted to file a report. as a result... more

Went to a wedding at Holiday Inn Center City and was not allowed to be seated at Reception. Family members in party were elderly and handicapped in wheel chair. We asked hotel staff for assistance in making a path to allow wheel chaired family members to be seated and were refused. We were told to wait in hallway and were... more

Beware of booking this hotel through discount sites. They were supposed to provide a room that would sleep four people, but they only provided a room with a king bed, and they brought up a rollaway. They said there were no two-bed rooms available and they claimed they did not have to provide that since we booked through a third-party... more