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Holiday Inn Charlotte - Center City

3.0 of 5 230 N. College St., Charlotte, NC 28202
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Certificate of Excellence 2014
Holiday Inn Charlotte - Center City
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Holiday Inn Charlotte - Center City
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445 reviews from our community

Traveler rating
    194
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    56
    29
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at here on 12/17-18 for business meetings as was pleased with the hotel. This hotel is in downtown Charlotte and close to the arena and shops & food. Parking is in a parking deck behind the hotel and is easy to access, Rooms were nicely appointed with large flat screen tv. The bathroom is small, the sink is actually... More 

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Top Contributor
80 reviews 80 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just stayed here, and this is a nice hotel for the location, and price. This is not a luxury hotel, but is extremely convenient if you want to be in uptown Charlotte. The staff here is very friendly, and work very hard to make their guests happy. Rooms are slightly better than average.

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is at the center of the city and most of the big banks are just a walk away. The taxi fare from airport is around $35 - $40 and its a 20 mins drive. The lounge is good but with limited seating. So if you happen to be there for breakfast at peak hour then its quite crowded.... More 

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Atlanta, Georgia
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn for two nights to see the ACC Football Championship game. We wanted to park the car and walk to all the associated venues. By the time we made reservations for hotels, everything downtown was sold out. We were able to get into the Holiday Inn by calling the hotel directly and when a one... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel location is fantastic. We enjoyed our time in Charlotte. The staff (Joel and Eric) were very aggressive when we were checking out. They overcharged us and made it seem like it was our problem. They over charged us by $60. Thankfully, Fanny came and apologized and saved their image. Overall, stay somewhere else.

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va
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is perfectly fine, nothing special really. Just a hotel. There is no continental breakfast and room service is too expensive for what you get. The worst part is the extremely confusing parking and that the elevator will not take you down to your car...the bottom floor is locked. So you are either stuck paying for upgraded valet service OR... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Soulslayer, Thank you for taking the time to share your suggestions regarding our hotel. Unfortunately the parking garage does not belong the hotel and there is no direct connection to the interior of the hotel except for walking up the covered breezeway. It sounds like you may have parked on the opposite side closer to the Time Warner Arena,... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

To start off my husband and I had a difficult time trying to even get to the hotel work all the construction they're doing around the immediate area. When you arrive it's hard to know where to park because of small signage. The hotel itself is clean enough and the staff was friendly. The room was average at best. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear CJJM504, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy that you found our staff friendly and that the rooms were clean and that you enjoyed the food selection. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room, specially the... More 

DC
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 12, 2014

Renovations underway at present, so our room was recently renovated, but there is some noise from renovations and scaffolding outside. Some street noise and trains woke me up one night but you are in the city and the location is great. You can walk to everything. Clean, staff was friendly and helpful. Best deal was add breakfast to your room... More 

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New Jersey
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2014

I read the reviews about this hotel and was very pleasantly surprised with the quality of service from check in to restaurant, to maintenance - across the board they were courteous and helpful. Kudos to JJ at the front desk who was terrific in checking in and got us some wonderful dinner reservations. Yes, it's not as luxurious as some... More 

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Jamesburg, New Jersey
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 8, 2014

Again I have stayed at this hotel and as always it was a great stay! This hotel is within walking distance of all the places you need to go. The staff is 100% right on with everything from the valet parking to the bell hop to the front desk through the hotel and up to your room. There is a... More 

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Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#35 Romantic Hotel in Charlotte
#40 Family Hotel in Charlotte
#41 Business Hotel in Charlotte

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