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All 168 Charlotte hotels

Holiday Inn Charlotte - Center City

3.0 of 5 Hotel   |   230 N. College St., Charlotte, NC 28202 (First Ward)
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77%
Ranked #36 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Inletgirl Murrells Inlet
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381 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Murrells Inlet
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We felt very welcome on arrival from the valet to the front desk. The concierge was very helpful in helping us choose restaurants. The hotel staff was great. The only complaint I had was that it appeared that I have been charged double for my room. Even after 2 calls I still had both charges. My bank had to explain... More

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Boston, Massachusetts
Top Contributor
86 reviews 86 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The location was very good, close to nice restaurants and many business buildings. It applies to pretty much everywhere in Charlotte but I think it was pricy for the hotel grade. The staff weren't too friendly but they were nice.

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fiftymilli0n
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As an avid business traveler and corporate consultant, I stay in numerous hotels each month. The title of this review could be misleading so I will explain. I love the Ritz Carlton and the service levels are awesome. The decor, the people, the bar, the rooms and all other amenities are simply amazing. It is no reason why it is... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear FiftymilliOn, Not only do we appreciate the 5 star rating your provided but the fact that we have stolen you away from the Ritz Carlton to be our guest is even more of a fine example of how our team exceeds guest expectations. We are also very lucky to have Tezelia on our team and she was appreciative of... More

Elkin, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed here the last few years in March for St. Patricks Day! Close to Connolly's on fifth, Ri Ra, Fitzgerald's and tons of great places for a beverage and good food. Hotel staff is always provides superior service. Hotel is exceptional! Highly recommend!!!

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear SherryH, I'm glad to hear you had an enjoyable weekend and hope you will return again next year! More

London, England, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 weeks ago

First, the good. The staff are great. Friendly, accommodating, easy-going, efficient and likeable. Second, the bad. The hotel itself. Paper thin walls, loud plumbing and air conditioning and ice machines that sound like they're opening a portal to another world. Surely the basic requirement of a hotel is a decent night's sleep, so why build one where if a rat... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear MarkS, Thank you for sharing your recent comments in regards to your stay. Although I was excited to see the compliments to the team I was dissapointed to hear you didn't have a good night's sleep. The staff typically will inquire at check in if your a "light sleeper" and will try their best to place you aware from... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed March 12, 2014

I had never been to the Charlotte, NC until this past weekend. Recommended to me by am old friend, I decided to visit and I just so happened to stay at this particular location, and may I add, it was well worth it. I can honestly say, throughout the many places I have visited, overseas and in the US, i... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear paigeachilders, First time & a blast is exactly how we love for our guests to express their experience. I am so excited to hear that Adam was so accommodating and provided you with lots of information in which to explore Charlotte. We certainly appreciate you taking the time to share your comments with others and look forward to your... More

1 review
5 of 5 stars Reviewed March 9, 2014 via mobile

My husband and I just stayed Thursday through Sunday at te Holiday Inn Center City. We actually booked the hotel on a budget website and got a fantastic deal. I was hesitant to stay in a Holiday Inn since we typically stay in the Omni. I was shocked at the level of customer service we received. Everyone was extremely friendly... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Mommyofthree1012, Thank you so much for taking the time to share your experience at our hotel with others. Especially wonderful comments on the staff and Stefan of the Valet Services. You'll have to come back and stay with us in the summer to experience our pool and hot tub (unfortunately we can only open them seasonally from mid May... More

Denville, New Jersey
1 review
5 of 5 stars Reviewed March 8, 2014

My boyfriend and I came to Charlotte to visit the city and surrounding areas in hopes to move here next year. Being out of "towners" we didn't know what to expect but the staff was extremely nice and helpful. Especially Evan the bartender at the hotels restaurant. He was very welcoming to the town, gave us great places to visit,... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Ashbenz06, Truly exceptional service is something our staff prides itself on providing and it sounds like you truly experienced our hotel in just that fashion. I am especially excited to see that Evan was so accommodating and provided you with outstanding service. Hurry back to Charlotte! More

London, Canada
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 15, 2014

I am a business traveler. I am platinum in a number of different reward systems. 200-250 nights a year in hotels. This hotel is nice and in a convenient location. The rooms are small but clean. Kind of noisy but I was there when there was a bunch of kids doing activities so likely not a good indication of the... More

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear jack b, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 11, 2014

We stayed at this property January17-18, 2014. It is located within walking distance of the Epicenter and Time Warner Arena. The hotel staff was very friendly considering it was a huge cheerleading competition weekend so there were people EVERYWHERE. The walk from the parking garage to the hotel was a little far but, your in a major city. The room... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Zrushin, Thank you for taking the time to share your exceptional service story with others. I am glad you enjoyed your weekend in Charlotte and look forward to having you as our guests again soon! More

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Additional Information about Holiday Inn Charlotte - Center City

Also Known As:
Holiday Inn Charlotte - Center City Hotel
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Holiday Inn Charlotte
Charlotte Holiday Inn
Address: 230 N. College St., Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Charlotte
#54 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Official Description (provided by the hotel):
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 
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