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Holiday Inn Charlotte - Center City

3.0 of 5 230 N. College St., Charlotte, NC 28202
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Certificate of Excellence 2014
Holiday Inn Charlotte - Center City
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Holiday Inn Charlotte - Center City
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467 reviews from our community

Traveler rating
    197
    160
    62
    29
    19
See reviews for
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85
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206
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West End, North Carolina
2 reviews
4 of 5 stars NEW

Exceeded expectations overall, defined: This is a very nice Holiday Inn and well located in the center of Charlotte, right around the corner from the Time Warner Center and in the middle of lots of excellent restaurant and shopping choices. Staff is very good throughout. Hotel restaurant food was good and the service snappy. One particular waiter at breakfast was... More 

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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is located in a great location. It's about two blocks from the EPIC center. The front office staff, valet guys, and bell hop were awesome. They were very professional and made our stay pleasant. We did not have any issues with guest services when extras towels were needed. One suggestion: work on ventilation in the room. At times... More 

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Orleans
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Holiday Inn as we were attending the Belk Bowl and what a surprise it was one of the team hotels when we got there. Great atmosphere and staff all made sure everyone was looked after. Loved their New Years Party. Great bar with amazing staff. Front desk were great, easy, quick check inn and very courteous.... More 

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Bradenton, Florida
Top Contributor
62 reviews 62 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location that is within walking distance to the Time Warner Cable Arena! Also an easy walk to some great local restaurants!! Staff at front desk were very helpful and courteous!! Rooms were updated and clean. The only drawback was that there isn't a shuttle from the airport.

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South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

JJ’s, a significant asset to Holiday Inn Uptown …. It’s not easy to maintain positive & upbeat attitude day-in, day-out he absolutely made me feel as though I was the only customer the property had and that he’s been waiting for me all day to arrive! All I can say is WOW OUTSTANDING. Now on to my hotel stay…. The... More 

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Independence, Missouri
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Attractive, well maintained, with a friendly and helpful staff. We had problems with our heating unit and they changed it within an hour. The restaurant in the hotel has good food at reasonable prices. There are many restaurants, shops, and the Time Warner Center Arena within 3 blocks. The only negative is that the heating units in the rooms are... More 

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East Lansing, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Good location. Rooms are average to above average. Plan to eat at other locations. Menu limited to me. Other resturants in area provide a verity of options. All within walking distance of hotel. No hotel transportation but taxi to airport is just $25.00.

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Rodney S, Thank you for sharing your comments with others. I was sorry to hear you found the menu limited and I wish there had been an opportunity for us to suggest our awesome salmon salad or sea bass cakes! More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Maybe the water in Charlotte is different, but the people were very nice (even the TSA agents at the airport). It seemed that the hotel was just a bit too expensive. But if you need to be in the City Center area and the price is right, then it is a good place to stay.

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Eric S, We appreciate you taking the time to share your experiences during your recent stay. Getting to Time Warner Arena and the EpiCenter is just a short 1 block walk from the hotel and we are glad you enjoyed your visit. More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was adequate, and is right in the center of the Uptown area, so it's location is ideal for those who want to explore the city which has lots to offer. However, I was not overly impressed with any of the other features of the hotel, although I must say that it was clean and comfortable. The price was... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Luvtravel389, As we are always striving to improve upon our services we feel like somehow fell short on your recent stay. We would love for you to return so we can "knock your socks off" with our exceptional service because really that's what's important when selecting a hotel. More 

Sweetwater, Florida, United States
Top Contributor
128 reviews 128 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Downtown Charlotte, centrally located. Priced fair, clean, nice décor, friendly staff. Nice restaurant in lobby, breakfast, lunch, dinner, Drinks. Good place to meet someone. Plenty of restaurants nearby. Good location. Ask for a room away from the elevators. Nice roof top pool (Summer) and walking track.

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Jerry S, We appreciate the 4 star review and for informing others about quieter sides of the building. We try our best to keep "light sleepers" away from the elevators and we certainly apologize that this disturbed your stay. Come back soon and visit and make sure to let us know "quiet room" please. More 

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Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#37 Romantic Hotel in Charlotte
#45 Family Hotel in Charlotte
#45 Business Hotel in Charlotte

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