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Holiday Inn Charlotte - Center City

#53 of 171 Hotels in Charlotte
Certificate of Excellence
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230 N. College St., Charlotte, NC 28202
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Holiday Inn Charlotte - Center City
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Holiday Inn Charlotte - Center City
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474 reviews from our community

Traveler rating
    199
    163
    64
    29
    19
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207
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Spent 4 nights on the 15th 'Club Floor'. Room was clean but unremarkable. Good location for any downtown events. If you plan on sleeping in, stay away from the service elevator as the cleaning staff is very enthusiastic and don't worry too much about how much noise they make. Very disappointed to be woken up by security at 7:00AM because... More 

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Roanoke Rapids, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location, the staff, the hotel itself: Everything was just right! This hotel is close enough to walk to Epicenter and surrounding restaurants, but far enough from the chaos for comfort. The staff is VERY helpful and friendly, especially Adam. He gave us some awesome suggestions for dinner and clubs for our night out and was very attentive! The rooms... More 

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Raleigh, North Carolina
Top Contributor
136 reviews 136 reviews
24 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed 3 weeks ago

PROS First of all, If you are going to a concert at the TWC arena, you can't be closer to the arena than this hotel. The epicenter is about a block or two away. It's a wonderful location. Secondly, the staff was very helpful. The bar and restaurant is very good and reasonably priced. We ate and returned for drinks... More 

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Toronto
Top Contributor
57 reviews 57 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was very efficient. Parking a bit of a walk with luggage and there is a charge. The room was very dusty with peanuts under the bed! Behind cabinets etc hadn't be vacuumed for ages. Bathroom small with sink outside in the hallway of the bedroom - no space around sink for sponge bag - I like a place... More 

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Siggy66, We appreciate your willingness to share us your feedback following your stay at our hotel. We are glad to hear your son enjoyed the breakfast. We are disappointed that we had let you down with the conditions of the room you received. Please be assured that your comments will be shared with our management team for the purpose... More 

Boone, North Carolina, United States
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

One of the most relaxing and compassionate hotels ever. In Valentine's Day, 2015, my husband had a heart attack and was air-lifted to Carolinas Medical Center. This was the only hotel in the vicinity of the hospital that had a vacancy. When the staff found out the circumstances of my stay, they went out of their way to make sure... More 

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Columbia, South Carolina
Top Contributor
697 reviews 697 reviews
22 hotel reviews
390 helpful votes 390 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed this hotel. Clean with a friendly staff. Very close to the arena=easy walking distance. Located in the center downtown are. access to all the attractions in Uptown are walking distance. The room was clean and relaxing for an overnight stay. If need to spend a night in Charlotte=i would return

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Savannah, Georgia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an above average Holiday Inn that could not possibly be more convenient if you're going to an event at the Time Warner Center. Great restaurants abound, and Charlotte always "feels" safer than most other cities late in the evening. Valet parking is great, as were the staff. On top of all that, it was reasonably priced. I say... More 

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West End, North Carolina
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Exceeded expectations overall, defined: This is a very nice Holiday Inn and well located in the center of Charlotte, right around the corner from the Time Warner Center and in the middle of lots of excellent restaurant and shopping choices. Staff is very good throughout. Hotel restaurant food was good and the service snappy. One particular waiter at breakfast was... More 

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Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is located in a great location. It's about two blocks from the EPIC center. The front office staff, valet guys, and bell hop were awesome. They were very professional and made our stay pleasant. We did not have any issues with guest services when extras towels were needed. One suggestion: work on ventilation in the room. At times... More 

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Orleans
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed at the Holiday Inn as we were attending the Belk Bowl and what a surprise it was one of the team hotels when we got there. Great atmosphere and staff all made sure everyone was looked after. Loved their New Years Party. Great bar with amazing staff. Front desk were great, easy, quick check inn and very courteous.... More 

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