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Holiday Inn Charlotte - Center City

#58 of 171 Hotels in Charlotte
Certificate of Excellence
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230 N. College St., Charlotte, NC 28202
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Holiday Inn Charlotte - Center City
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Holiday Inn Charlotte - Center City
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479 reviews from our community

Traveler rating
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    66
    30
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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pgh,pa
Top Contributor
77 reviews 77 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We just returned from a 2 night stay to attend a wedding at this hotel. Easy to find in the city, but small area to unload and since was a busy time it was hectic. Parking is in attached garage but you do have to walk to get to it so if you have a lot of luggage drop it... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Charlotte with our family for a wedding. At the last minute we decided to upgrade to a suit which turned out to be a great decision. The two room suit was just enough space for our kids to play and for everyone to have enough room to spread out.The room was clean, comfortable, and quiet. My only... More 

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Indianapolis, IN
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To pre-empt this story...I booked a room at this hotel through the IHG member site for a getaway trip that my wife and I were taking for our first visit ever to Charlotte. When I booked, the rates were all over the place and varied night-over-night. The first night was to be $130 (a Saturday), the second was to be... More 

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HolidayInnUptown, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear FamilyGuyFromIndy, Thank you for reaching out to us to share your concerns regarding your recent stay. Should you have a free moment we would appreciate speaking with you directly to research your rate disparity. We certainly want to make sure you received the rate you confirmed when booking your reservation. Thank you & we look forward to hearing from... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The Front Line Staff not hospitable. They care more about making money than servicing a guest. I wouldn't recommend this hotel to anybody due to the snootiness and rudeness of the staff. Accommodations are decent but the staff makes or breaks an entire experience. They were the only ones in the city to have rooms and now I see why.... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 27, 2015

Spent 4 nights on the 15th 'Club Floor'. Room was clean but unremarkable. Good location for any downtown events. If you plan on sleeping in, stay away from the service elevator as the cleaning staff is very enthusiastic and don't worry too much about how much noise they make. Very disappointed to be woken up by security at 7:00AM because... More 

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Mitchel O, Thank you for your recent stay with us and reviewing our property. I am pleased you liked the location of our hotel and were happy with the level of cleanliness provided. However, I am really sorry you were inconvenienced due to insufficient soundproofing in the rooms. I appreciate your feedback as this is our best resource for... More 

Roanoke Rapids, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

The location, the staff, the hotel itself: Everything was just right! This hotel is close enough to walk to Epicenter and surrounding restaurants, but far enough from the chaos for comfort. The staff is VERY helpful and friendly, especially Adam. He gave us some awesome suggestions for dinner and clubs for our night out and was very attentive! The rooms... More 

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Raleigh, North Carolina
Top Contributor
137 reviews 137 reviews
24 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed March 12, 2015

PROS First of all, If you are going to a concert at the TWC arena, you can't be closer to the arena than this hotel. The epicenter is about a block or two away. It's a wonderful location. Secondly, the staff was very helpful. The bar and restaurant is very good and reasonably priced. We ate and returned for drinks... More 

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Toronto
Top Contributor
57 reviews 57 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 10, 2015

Check in was very efficient. Parking a bit of a walk with luggage and there is a charge. The room was very dusty with peanuts under the bed! Behind cabinets etc hadn't be vacuumed for ages. Bathroom small with sink outside in the hallway of the bedroom - no space around sink for sponge bag - I like a place... More 

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Siggy66, We appreciate your willingness to share us your feedback following your stay at our hotel. We are glad to hear your son enjoyed the breakfast. We are disappointed that we had let you down with the conditions of the room you received. Please be assured that your comments will be shared with our management team for the purpose... More 

Boone, North Carolina, United States
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

One of the most relaxing and compassionate hotels ever. In Valentine's Day, 2015, my husband had a heart attack and was air-lifted to Carolinas Medical Center. This was the only hotel in the vicinity of the hospital that had a vacancy. When the staff found out the circumstances of my stay, they went out of their way to make sure... More 

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Columbia, South Carolina
Top Contributor
719 reviews 719 reviews
23 hotel reviews
408 helpful votes 408 helpful votes
4 of 5 stars Reviewed March 9, 2015

Enjoyed this hotel. Clean with a friendly staff. Very close to the arena=easy walking distance. Located in the center downtown are. access to all the attractions in Uptown are walking distance. The room was clean and relaxing for an overnight stay. If need to spend a night in Charlotte=i would return

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