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Holiday Inn Charlotte - Center City

#58 of 171 Hotels in Charlotte
Certificate of Excellence
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230 N. College St., Charlotte, NC 28202
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Holiday Inn Charlotte - Center City
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Holiday Inn Charlotte - Center City
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500 Reviews from our TripAdvisor Community

Traveler rating
    205
    173
    69
    33
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We took our son to his very first NASCAR event this past May. It was his birthday weekend, so we wanted to make sure he had the full experience. Having family in Charlotte, this hotel was recommended to us. I am very happy to say that this recommendation fit our needs perfectly! We were able to go to the NASCAR... More 

Was this review helpful? Yes 1
golden, co
Level Contributor
74 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice room, excellent service, with friendly and accommodating staff. Parking is a little tough and is not free. Easy access to everything downtown. Concierge level does a nice job with breakfast, but did not dine for any other meals.

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Rockyrover, We appreciate your 5 star review and for being our guest. Although we don't own the parking garage the company who owns it provides our guests with an $18.00 per night flat rate which includes in/out services. Thank you again. More 

Raleigh, North Carolina
Level Contributor
273 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in a great location and if you're in town to party, I'm sure it's a lot of fun. We were in town for a conference and got no sleep. The first night we were on the street side and even with earplugs it was extremely loud, even on the 15th floor. I asked to change rooms and... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear NCTravelz, Our number one goal is to provide you with an exceptional experience and although we can not control the street noise and party goers outside, we certainly can in our hallways. Each weekend there are 2 security officers and once guests are given one warning, if they are called to return they are then asked to check out... More 

Portsmouth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

During a recent visit to the USA with my daughter, we arrived in Charlotte and had the good fortune to stay in this hotel. We had been transferred to this hotel from the Doubletree as a result of them overbooking their rooms, which seems to be a common US practise. Upon arrival we found the desk staff very helpful and... More 

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Cleveland, Ohio
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a weekend while we were attending an event at the conference center. The hotel was clean, fairly quiet, and comfortable. The hotel staff were kind and friendly and even helped us get into a room earlier than check-in time. It is located fairly close to everything in Charlotte and we were easily able to... More 

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delhi
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for almost 2 weeks. This is right in heart of the city you can walk anywhere from this place. Special thanks to shuttle service guy who drove me to the country side 6-7 miles away for coin laundry on my request (sorry i forgot his name). He is very friendly and helpful. Reception staff is... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear ashishrawat12, Thank you for taking the time to share your experience at our hotel with others. Providing exceptional service is what we strive for each and everyday and it's always refreshing to read such outstanding reviews. More 

Charleston
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location in the very center of Charlotte, walking distance to almost everything, our room was very comfortable on the 15th floor and came with complementary breakfast and evening reception. The best part of the hotel was the staff -- too many hotels have staff who are simply time-servers but that was far from the case here. The people at... More 

Was this review helpful? Yes 1
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Palekh, We appreciate your feedback and although the parking can be tricky we try to make it as easy as possible for our guests. Thank you again. More 

Raleigh, North Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is close to everything and its nice to walk and see the sites. The roof top pool is only 3.5 feet deep however. Hot tub is small as well. The view from the roof top is fantastic. The rooms were clean and comfortable. The noise from the street traffic was a little loud however. The vending machines take... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Joe J, Our goal is to ensure an amazing experience and we certainly apologize for the street noise that did not permit a quite night. Being in the heart of the city has the great advantage of being close to the entertainment and business district but sometimes on weekend nights can prove to be a little challenging. If a... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I were here for a wedding and stayed from June 5 - June 7. I thought the hotel looked nice inside and out. Our room was the right size for the two of us. Though he wasn't satisfied with the bed and thought it was on the hard side. The rooftop was beautiful. I wish the pool... More 

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear SammyR, Your feedback in regards to your recent stay is greatly appreciated. Although we can not control the street noise we do try to offer guests rooms on the "odd" side of the building to help avoid it as much as possible. Thank you. More 

Brevard, North Carolina
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front desk was great. Had reservation for top floor quite room. First room was very noisy. Went down to desk and another person was surprised they would put us in that room when we wanted a quite room. No problem we were moved to another room but the road noise was unbelievable all night long till about 3am. Bed was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear BOBandBECKY, Thank you for writing us a comment about your stay and for being an Elite Platinum member of our IHG Rewards Club. We would like to take this opportunity to offer you our sincere apologies for being disturbed by the road noise and for failing to meet your standards regarding our rooms. We are also sorry for any... More 

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