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All 170 Charlotte hotels

Holiday Inn Charlotte - Center City

3.0 of 5 Hotel   |   230 N. College St., Charlotte, NC 28202 (First Ward)
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78%
Ranked #40 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Shari B Knoxville, Tennessee
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399 people have reviewed this hotel

Traveler rating
    178
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

This hotel was five blocks from the convention center. They did. to provide a van for convention attendees . The room , although "on the concierge " level was just adequate and no more. We did eat dinner in the restaurant on a prefix menu and dinner for $30 was excellent!

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Alexandria, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The employees at the Holiday Inn were exceptional. I was there for a week and was treated as though I was visiting royalty. The room was clean and fresh with everything in good condition - comfortable bed. The internet connection was slow during the evenings, probably because the hotel was full, but it was fine during the day. Meals were... More

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Stone Mountain, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recently visited the Holiday Inn Charlotte - Center City and the service was great. The front desk staff was friendly and accommodating; however, the hotel is an older hotel. My hotel room was muggy every time I entered the room. The double rooms have full size beds, instead of queens and one of the beds had a dip in... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Angela L, We appreciate you taking the time to provide feedback on your recent stay. Although you are correct in that our building itself is a little older all of our guest rooms and public areas have been completely renovated in the past 5 years. Great news is that we also have new mattresses on the way! Thank you... More

Atlanta
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, I LOVE to write good reviews but unfortunately cannot this time. From the moment I pulled in, I felt very unwelcome. The valet was rushed and insisted I could not leave my car there, even for a minute. Ran away with my bags and I was left standing there wondering if he would care for them while I parked... More

Was this review helpful? Yes 1
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Atlanta Supergirl, Please allow me to apologize for our failure to exceed your expectations. I have reached out to you privately so that we can discuss in further detail your experience and so that I may address it with the few individuals that failed to live up to our standards. Thank you. More

Rock Hill, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently spent one night at the Holiday Inn Center City in Charlotte for a celebration of our anniversary. We had a wonderful time and the hotel went above and beyond to ensure that our stay was memorable! The check-in staff were all very friendly! They gushed over us and each and every staff member congratulated us... More

Was this review helpful? Yes 1
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Reynm7v0, Let me congratulate you again on your 13th year anniversary and the entire team was delighted to be of service for your special day! We hope to have you back again real soon! More

Glen Ridge
Top Contributor
93 reviews 93 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 21, 2014

For a city the rooms are pretty big (standard for non city rooms). Great location with in easy walking distance to basically everything. Self parking is good but you have pay for it. Roof top pool is amazing. The city at night is a great reason to float around. The breakfast is pretty expensive for what you get so I... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear ahbaggins, We appreciate you taking your time and sharing your recent experience at our hotel with others. Unfortunately we do not own the parking garage but I wish we did. I'm glad you were able to experience our rooftop pool and it's amazing views. We look forward to your return visit to our hotel. Thank you. More

Madison, Wisconsin
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 8, 2014

My connecting flight was canceled between Charlotte and New York and I decided to go into Uptown and spend the night. I have some IHG points, so decided to book at the Holiday Inn. I was greeted as soon as I walked in by two very cheery front desk agents. I walked in without booking and needed to sit down... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear 2SunSisters, Although I am sorry that your flight was cancelled I am happy that due to this you were able to experience our hotel and the exceptional service level of the staff. Each of the associates wants to make each guests experience memorable and your noticing the small details makes it worthwhile. Thank you. More

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

Friendly staff. Spotless rooms. Well appointed with comfortable beds. They even offer varied pillow firmness! I asked for a quiet room upon check in and got one. I didn't hear a thing from my room. Convenient location to the heart of Charlotte. Great little convenience store for anything you forgot. The food could be upgraded a bit. No specific complaints... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Zoeboatt, On behalf of the team at the Holiday Inn we appreciate you taking the time to post your comments in regards to your recent stay. We look forward to your return visits. More

Melle , Belgium
Top Contributor
98 reviews 98 reviews
47 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 2, 2014

Hotel is situated in central Up Town so you can easily visit all the important places by walking. For parking (in same block) you can choose between self or valet parking. The reception was typical American style which means super enthusiastic. The room on 15th floor was the standard which we can expect from this type hotel. Unfortunately the air... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear IVE-Melle, We appreciate you sharing your recent stay at our hotel with others. Thank you for the compliments of the staff services. More

Erie, Pennsylvania
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

The Center City HI is located in the heart of Charlotte. We stayed there during a family trip. The rooms were clean and comfy. The staff were very helpful and attentive. For those looking to work out, the gym is very small, but enough for a quick run. The rooftop pool looked nice, but we didn't have a chance to... More

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HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear KimB, Thank you for taking the time to share your exceptional experience at our Holiday Inn Center City. We pride ourselves on our staff and their enthusiasm to ensure your stay is a 5star experience. We hope your travels will bring you back to Charlotte. More

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Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202
Phone Number:
Location: United States > North Carolina > Charlotte > First Ward
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Business Hotel in Charlotte #36 Romantic Hotel in Charlotte #47 Family Hotel in Charlotte
Hotel Class
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 
Number of rooms
296

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