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Sleep Inn Billy Graham Parkway

2.0 of 5
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701 Yorkmont, Charlotte, NC 28217
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Best prices for:1 room 1 adult
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150 Reviews from our TripAdvisor Community

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Wilmington, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great Hotel for Short Stay in Charlotte. 7 miles to airport. Shuttle service & leave car if flying to other destination. Shuttle not running because of snow/ice. Karen ensured we were taken to the airport by calling & paying for taxi for our party of 6. Amazing service. Hotel is also newish, very clean and well maintained. Breakfast was good.... More 

Helpful?
Thank baskers2016
Lewisburg, West Virginia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My flight was cancelled and American gave me a waiver for this property. While I would never choose to stay in a Sleep Inn this one was clean and well maintained. The staff was friendly and very helpful. To echo some of the other reviews, yes, the walls are thin and there is no bathtub. On a good note, the... More 

Helpful?
Thank EdT59251
Management response:

Thank you very much for your review, we are delighted that we were able to make your stay a enjoyable one even though your flight was cancel and it was a emergency stop. THANK YOU More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

A decent hotel with clean rooms and good breakfast. 2 huge downsides: no bathtub, only shower with a flimsy door, and extremely rude front desk personnel. Just because I speak with an accent doesn't mean you can be rude to paying customers!

Helpful?
Thank Anna B
Management response:

Dear Value Guest, Thank you for staying with us we appreciate it very much and really concern that the staff made you fee dis-concern, its by no means internationally that we would make our guest feel that way. I am really sorry and would like to apologize, also the Sleep Inns are all the same phenotype and they all have... More 

Ottawa, Canada
Level Contributor
260 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was in transit to MYR, and booked this hotel for 79$ via Choice.com. Check in was quick and courteous, was provided with a room. The rooms in Sleep Inns are all the same, with same green colour, capsule shower, small bathroom...good king bed, lumpy pillow, good LCD TV, wifi. OK. Small gym, small outdoor pool, typical 2 star breakfast with... More 

Helpful?
Thank Lubiere
Management response:

Thank you for your feedback we appreciate the feed back and hope to see you again in the near future. Than You! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I ended up staying here because of a cancelled flight. Karen the shuttle driver was extremely nice and helpful. She gave me a short ride to the convenience store in the morning to get some toiletries and supplies, as we'd arrived at 2:30 am. The front desk guy and security/shuttle driver guy on Sunday were all very personable and friendly.... More 

Helpful?
Thank ZACHARY A
Management response:

Thank you for for kind words, it is greatly appreciated and I am glad we were able to make your stay a pleasant one. Thank you! More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel shuttle is super quick, and our driver was incredibly nice. At the hotel, check in was quick and easy, and they gave us some menus for some late night dinner, which worked out great. Breakfast was good and efficient, and everyone who helped us was very professional. Great choice for a near-airport stay!

Helpful?
Thank Teresa W
Management response:

On behalf of the staff thank you for your feed back, we are delighted that we were able to make your stay an enjoyable one. Hope to see you on your next trip to Charlotte. Thank you! More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

After a grueling two day flight debacle - I needed a place to sleep at 1 a.m. at the airport. I walk out to find Karen waiting by the Sleep Inn van. She took me directly to the hotel where Ronald was as kind and warm as she was. They took the extra steps to find me some food for... More 

Helpful?
1 Thank Sabine d
Management response:

We are happy that we were able to provide you with some TLC, thank you for your feed back and it was our pleasure to serve you. Thank You! More 

Tuscaloosa, Alabama
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

Monica wAs amazing and professional. Nice staff and nice clean rooms. Room were comfortable as well as the beds were. Room was perfect for us 3. Love staying with Choice Hotels only! Good job Sleep Inn on Yorkmont 🙏❤️ and house keeping as well ! ❤️❤️❤️💋🏈💋🙏🙏

Helpful?
Thank Catkelly143
Management response:

We are happy that your chose to stay with us and we were able to provide you with a comfortable stay. Hope to see you again on your next trip to Charlotte. Thank You! More 

Knoxville, Tennessee
Level Contributor
356 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed December 27, 2015

After a delayed connecting flight causing us to miss our connection, the airline gave us a voucher for Sleep Inn. Once outside we called the number provided and Ron at the desk was very friendly and had a free shuttle at the airport quickly. Checking into the room was easy and the room was clean and had all the basic... More 

Helpful?
Thank Jotum
Guest S, Guest Relations Manager at Sleep Inn Billy Graham Parkway, responded to this review

Thank you for your feedback, we hope that your short stay with us was good. We are happy that we were able to take care of you while you were misplace by the airlines. Happy Holiday!!! Thank you! More 

Salem
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

I Stayed at the Sleep Inn Billy Graham Parkway for 1 night I booked it with Hotels.com. I called from the Charlotte Douglas International Airport and the van pick me up in 15 minutes of my call Which in CLT that's not bad at all. The van driver was very nice. The check in was just fine. The room was... More 

Helpful?
Thank K T
Guest S, Guest Relations Manager at Sleep Inn Billy Graham Parkway, responded to this review

Thank you for staying with us, we appreciate the feed back and we were glad to help make your travel needs a good one. Thank You More 

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