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Sleep Inn Billy Graham Parkway

2.0 of 5
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701 Yorkmont, Charlotte, NC 28217
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Sleep Inn Billy Graham Parkway
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Ranked #74 of 171 Hotels in Charlotte
A recent review
3 of 5 stars reviewed 2 weeks ago
Johnny S New York City, New York
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101 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to Charlotte, NC every week for work/business trip I like the location good condition and clean but I need to access my computer for wifi and work but the hotel has some of the WORST wifi internet connection I have seen. I stayed at a not so great hotel even then they had better internet service, that is... More 

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Victoria, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2015

This Sleep Inn is very nice compared to other Sleep Inn properties. Large rooms, windows that open, very clean. But what really made it stand out was the level of customer service. When I came down late the first morning, Amyn, the GM, open up the kitchen for me and collected cereal, milk, pastry, etc so that I could have... More 

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Ottawa, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 15, 2015

Very affordable. Very clean and comfortable. The staff and general manager were very helpful and welcoming. The stay here was not planned. Our flight to costa rica was cancelled due to the volcano eruption and we had to change plans and stay for a couple days to wait for the next available flight. There are a few restaurants within walking... More 

Was this review helpful? Yes 1
Jacksonville, Fl
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2015

This hotel is easily accessible from the interstate and within a few miles form downtown Charlotte. The rooms are very clean and spacious. It's a great value. Our only complaint was with the check-in. The desk clerk should have stayed home. She was clearly sick with a cold or the flu. It's difficult enough to try and remain healthy when... More 

Was this review helpful? Yes 1
Forest, Virginia
Top Contributor
87 reviews 87 reviews
67 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

I had a late flight home from CLT AP cancelled due to winter weather and was scurrying around looking for a decent and reasonably priced hotel with an airport shuttle. I looked at the reviews on this property and had some concerns and finally threw caution to the wind. I called the hotel to confirm they were running their shuttle... More 

Was this review helpful? Yes 3
Richmond, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2015

I had a bad experience with my room being cancelled for the CIAA. I booked the room for my grandfather which is a Premium Member with Choice Hotels. They didn't want to make any exceptions with pricing even though he stays with them all the time and the price was booked in advance at 149 a night we were charged... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2015

Their slogan is a joke!! I called the front desk with a couple complaints and they said that it is what it is. They could move me to another room but it would probably have the same issues with the TV. It would not pick up any channels with out pixels on the screen and the sound going in and... More 

Was this review helpful? Yes 1
lawrenceville,ga
Top Contributor
248 reviews 248 reviews
208 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed February 16, 2015

This was my 1st time to this hotel. It has recently been remodeled and the rooms looked nice. I had some issues with my check in and room. Ms. J, manager at the front desk, is perfect for customer service. I will stay here on my next trip. Tucked back off of the main road but pretty easy to find.

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Albany, New York
Contributor
19 reviews 19 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 5, 2015

This is a clean, comfortable and safe accommodation. The location is excellent. We needed a place to stay in Charlotte for 21 nights due to a family emergency in the area. We got lucky. Best of all were the people. From the manager to the desk clerks to the housekeepers, the folks were warm, friendly and helpful at every turn.... More 

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caolina beach
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 of 5 stars Reviewed February 2, 2015

We were greeted with big smiles and friendly welcomes as soon as we arrived. Everything was clean and tastefully decorated. Our room was equipped with everything we needed for a very comfortable stay. The location was perfect for getting everywhere we needed to go. The wonderful ladies at the front desk were very helpful with giving us guidance on getting... More 

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