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Sleep Inn University Place

2.0 of 5 8525 North Tryon Street, Charlotte, NC 28262
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Certificate of Excellence 2014
Sleep Inn University Place
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Sleep Inn University Place
Sleep Inn University Place
Sleep Inn University Place
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137 reviews from our community

Traveler rating
    66
    40
    18
    7
    6
See reviews for
28
35
15
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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  • All months
    (137)
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    (32)
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    (56)
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    (30)
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    (19)
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1 review
5 of 5 stars Reviewed 2 weeks ago

This location can't be beat. I wouldn't consider staying at any other hotel in this city. My back is shot and these beds are so comfortable I slept in. I always feel a little hesitant about the "free breakfast". Not here this included breakfast is delicious and fills me up till dinner. That saves me time and money both are... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte! It was nice meeting you and your family during your stay. I really appreciate that you took the time to share your experience online. I am happy to hear you enjoyed our free hot breakfast. We recently improved by adding scrambled eggs, sausage and fresh baked waffles to our selection. We... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The sign says - " You are about to meet some of the most caring, friendly, polite people in the industry". And they are! The room was spotless and newly remodeled . Beds are great. Breakfast is small but more than I wanted. The eggs are a cut above the usual fare.

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte. We really appreciate your review. At Sleep Inn, we believe southern hospitality is not a lost tradition and we work hard to be the best in the business. I am happy to hear you enjoyed your stay and we hope to see you next time you visit. Thank you, Sam Lucas... More 

Lynchburg, Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at Comfort Suites the night before, which was really much better for a similar price. Here, the room had a bit of a smell, breakfast was so-so. There were people in the parking lot late, and I didn't feel as safe going out.

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte. I appreciate your review. I am sorry you did not enjoy your stay. We are constantly working to improve our service and quality and your comments are helpful. Please let me know if I can be of any assistance in the future. Sincerely, Sam Lucas General Manager Sleep Inn Univeristy Place More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

If you are sensitive, beware. My non-smoking room was clearly a previous smoking room. (I opened the window which helped.) BUT My neighbor smoked in the hall and stairwell while loudly talking on his phone and whistling. (They really care about your stay so report people!) My hairdryer also exploded but it was replaced immediately. The staff is great, the... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us. I really appreciate your review. I am sorry there was an odor from the room previously being smoked in, and for the guest smoking in the hallway. I appreciate you reporting this so we can ask them to stop. Thank you for your kind comment. You are right, we really do care, and our... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed November 13, 2014

I too was in town for the Motley Crue concert and our (very expensive) meet and greet was set for 3pm. We were coming from 3-4 hours away and it was important that we have time to get showered and dressed in a room prior to 3pm as all of our time would be spent at the venue up until... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much! This is the best review I have ever had! It was great meeting you and your group during your stay with us. I really appreciate your kind review. I hope to see you on your next visit. Thank you so much! Sam Lucas General manager More 

Houston, Texas
Contributor
14 reviews 14 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2014

We got two rooms with a connecting door in between and asked for a rollaway bed. The bed was delivered right away with no extra charge, which was really nice. However, it wasn't a very comfortable one. We had to ask for extra beddings as it came with nothing. One of the toilets also was very close to overflowing. The... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte! I am happy you enjoyed your stay. We have a few connecting rooms and they are a great option when traveling with a large family or group. I understand, and I am sorry the roll a way bed was not very comfortable. We hope you will consider staying with us on... More 

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2014

This is the best Sleep Inn I have ever stayed in especially for the price, which was about $50 less than the Comfort Suites up the street. The hotel is spotless, up-to-date, and well run. Breakfast was great and the WIFI was pretty good. The rooms are a bit on the small side, but that's a minor point considering the... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for your review. Every morning I log in and read reviews and yours really brightend my day. I am happy you chose us, and It is great to hear you enjoyed your stay. I will share your kind words with our staff as positive feedback to their hard work. I hope to meet you on you... More 

Weyers Cave, Virginia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2014

Choir Hotels can be iffy, but this one was great. Well worth the money. This hotel was very clean and updated. I stayed for a get away with my teenager. Close to the PNC amphitheater, food and shopping. Well stocked breakfast. Will stay again the next time in town.

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for writing this review. It is great to hear you enjoyed your stay and I appreciate you passing this on to our friends on Trip Advisor. We hope to see you on your next gettaway! Thank you, Sam Lucas General Manager More 

Gray Court
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 1, 2014

This was my first time staying at a Sleep Inn. I booked through a third party agency and received a really good price for one night. First room had a roach bug crawling on the wall. Was moved to a second room and it had strange little critters around the shower. After several e-mails with management (at Sleep Inn and... More 

Was this review helpful? Yes 2
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Dear Christina, I am really sorry for this problem during your stay. I replied to your original e-mail within 2 hours and apologized and offered you a discount. I also asked you to please let me know if I could be of further assistance. Since you paid a 3rd party wholesale company I refunded them 50% and they agreed to... More 

Pensacola, Florida
Top Contributor
215 reviews 215 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 20, 2014

We were guests here for 2 nights--primarily just for a place to sleep. Tiny room with queen bed. No closet--just an armoire. Difficult to find a place to put anything. Small shower and toilet in tiny room with a pocket door. There was a mall lavatory and counter adjacent to and most IN the bedroom. Nice rectangular yet small pool.... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte. We try to anticipate our guests every need while traveling and offer so many ammenities to help you feel at home. I am sorry there was difficulty connecting to the wi-fi. I am contacting tech support today to make sure all of our access points are working properly. I am happy... More 

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Additional Information about Sleep Inn University Place

Address: 8525 North Tryon Street, Charlotte, NC 28262
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn University Place 2*
Number of rooms: 121
Reservation Options:
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Also Known As:
Sleep Inn University Place Hotel Charlotte
Sleep Inn Charlotte
Charlotte Sleep Inn
Hotel Style:
#13 Best Value Hotel in Charlotte
#23 Business Hotel in Charlotte

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