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Sleep Inn University Place

#52 of 171 Hotels in Charlotte
Certificate of Excellence
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8525 North Tryon Street, Charlotte, NC 28262
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Sleep Inn University Place
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Sleep Inn University Place
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146 reviews from our community

Traveler rating
    70
    41
    20
    8
    7
See reviews for
30
37
15
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Greenville, North Carolina, United States
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The staff was very nice at this hotel. Our room was very small. We asked for a larger room and they offered a room across the hall. It was a bit larger. There were no king beds as the rooms are too small to accomodate a king bed. The halls were very noisy. At 1:30 AM other guests were running... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

I am really sorry to hear you had a bad experience during your stay. It is a quiet hotel but it sounds like there was a noisy group during your stay. We always respond immediately to noise complaints and typically they quiet down. I do not have your contact or account information through trip advisor but you can contact me... More 

Seaford, Delaware
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 5 days ago NEW

Glad we chose this Sleep Inn (through Trip Advisor) for our vacation. Everyone was so pleasant and helpful. Thanks a lot to Josette, Karina and Sam. They were just wonderful. Our room was always cleaned when we returned each day from visiting the area. All of the employees there were so nice. Would definitely stay there again if we get... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for staying with us! It was great to meet you and your husband during your visit. I am happy you enjoyed your stay and we hope you come back and see us soon! Take care, Sam Lucas General Manager More 

Knoxville
Top Contributor
95 reviews 95 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed overnight at this hotel on a business trip. The room had ample space. The only chair in the room was at the desk which also served at the TV stand. There was free WiFi and a typical breakfast of two choices of cereal, muffins, bagels, and toast. The hot portions were scrambled eggs and link... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for taking time to share you experience on trip advisor. I am happy you enjoyed your stay! It is great to hear you enjoyed our great assortment on our free hot breakfast buffet. I will share this with the ladies that work hard to keep it freshly stocked and clean. Thank you, Sam Lucas General Manager More 

Wilmington, Delaware
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 17, 2015

I admit it. I'm a hotel snob. However.... The room was a glorified CLOSET. The website pictures of this "hotel" are completely misleading--borderline false advertising. The pictures give the impression that the hotel has been "updated"; basically they changed the curtains and bedspreads, re-painted the rooms, and swapped out the old TVs for flat screens. We checked in after 10:00... More 

Was this review helpful? Yes 1
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for complimenting our caring and friendly staff. I will share this with them. I am really sorry you did not enjoy your stay with us. Sorry to have let you down. The pictures on our site are of the actual rooms. We recently replaced all furniture, vanities, curtains, shower doors, painted the walls, ceiling, and replaced the carpet... More 

Castalia, North Carolina
2 reviews
5 of 5 stars Reviewed March 7, 2015

My overall stay was amazing. Everyone was nice. The hotel was good. I recommend it to anyone. It has to be a safe place the police station was maybe a block behind the hotel. Wal-Mart was 2 minutes away. Time Warner arena was about 20 minutes depending on traffic. Overall it was amazing.

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for sharing your experience on Trip Advisor! I am happy to hear you enjoyed your stay and I really appreciate your recommendation. We are dedicated to providing great guest service and we love to hear from our satisfied guests. Thank you, Sam Lucas General Manager More 

1 review
5 of 5 stars Reviewed March 7, 2015 via mobile

I boozed this stay last minute from Expedia when I arrived in Charlotte. I came in pretty late, and the concierge was an extreme delight! He did everything in his power to make sure I was getting a nice, clean room with a clean bathroom. He even let me see the room before I bought it! And when I brought... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for your review and kind words. It really makes my day. I will share this with my staff to compliment them on our dedication to guest service. We hope to see you again! Thank you, Sam Lucas General Manager More 

Canton, Georgia, United States
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 27, 2015

I booked a room for a one night stay. I asked for and received a room on the top floor. Not being a good sleeper in a strange place, I prefer being on the top floor to eliminate any excessive noise from the folks staying above you when they walk around. Unless you are in a 4 or 5 star... More 

Was this review helpful? Yes 1
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you so much for your review, it really makes my day. I'm really happy to hear you slept well. It is the highest compliment for you to go online and share your experience. I really appreciate it. We hope to see you next time you are in the area. Thank you, Sam Lucas General Manager More 

Fayetteville, North Carolina
1 review
3 of 5 stars Reviewed February 22, 2015

I picked this hotel because it was the highest ranked hotel on TA at the least cost per night. The staff are very nice and the hotel is in decent condition. A couple negatives are there was a bug in our bathroom sink and rooms are fairly small. The breakfast was mediocre at best. For the price, it is not... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for your kind words complementing our caring and friendly staff. I am really sorry you noticed a bug in the sink. We have regular pest inspections and this is not a typical find. I am a little surprised you did not enjoy our free hot breakfast. We offer scrambled eggs, sausage, hot waffles, fresh fruit and other great... More 

Charlotte, North Carolina
2 reviews
3 of 5 stars Reviewed February 16, 2015

Well my husband and I recently stayed at the sleep inn for valentines. We stayed at the sleep inn on the south side and we enjoyed our stay, so we decided to give this one a try, expecting the same great experience. They told us they don't rent rooms to locals, but we rented it online and paid, they should... More 

Was this review helpful? Yes
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us. I am really sorry for the noise from other guests during your stay. I was working that weekend and had to tell a few guests to keep it down and understand your frustration with this. I will work with housekeeping and maintenance to watch out for light bulbs not working and replace immediately. Our... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

This location can't be beat. I wouldn't consider staying at any other hotel in this city. My back is shot and these beds are so comfortable I slept in. I always feel a little hesitant about the "free breakfast". Not here this included breakfast is delicious and fills me up till dinner. That saves me time and money both are... More 

Was this review helpful? Yes 1
gmnc005, General Manager at Sleep Inn University Place, responded to this review

Thank you for staying with us while visiting Charlotte! It was nice meeting you and your family during your stay. I really appreciate that you took the time to share your experience online. I am happy to hear you enjoyed our free hot breakfast. We recently improved by adding scrambled eggs, sausage and fresh baked waffles to our selection. We... More 

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