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Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

2.5 of 5 Hotel   |   8405 Pineville-Matthews Road, Charlotte, NC 28226 (Formerly Extended Stay Deluxe Charlotte/Pineville)
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Ranked #82 of 170 Hotels in Charlotte
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 7, 2014
Douglas V Chicago, Illinois
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49 reviews from our community

Traveler rating
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    5
    6
    5
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5
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2014

I left a library book behind when I checked out. I called the staff and asked if it could be mailed. They told me to do so, they had to fax me a form. I gave them the fax number of a local Staples and they told me that it had been faxed. We went through this THREE TIMES and... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 7, 2014

I stayed at the Extended Stay America Pineville-Matthews Road from July to September 2014. The hotel was consistently spotless. Based on my understanding this is an all-suite location. The rooms were large and very quiet. Nico the General Manager and his staff Tumba, Jerry, Tamirra and Diana were friendly, professional, and efficient. I highly recommend this hotel which is located... More 

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HokieMKB
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 8, 2014

Our bad experience started at check-in. We had reserved an apartment type room (two private bedrooms and a common area), but apparently they "over booked" that room and put us in two standard rooms and wanted to charge us an extra $100. It took a conversation with the front desk, the reservations phone number, and the guest relations phone number... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014 via mobile

My stay was Labor Day weekend..got there on Friday to Sunday but did not want to leave, so we stayed another night. Very clean,quite hotel.They will be going through renovations so even better.The staff was helpfully and nice as can be. Great location. My vacation was awesome...I will definitely come back.

Was this review helpful? Yes 1
Cape Coral, Florida, United States
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 12, 2014

This hotel was ok for a night or two, but I would not remain here for an extended stay as the name suggest. I can't put my finger on it, but it just wasn't all that great of a hotel. It's located behind a supermarket which made is sort of a challenge to initially find. The staff was very courteous,... More 

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Nashville, TN
Top Contributor
119 reviews 119 reviews
36 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 23, 2014

I stayed at this hotel May 20-22, 2014. This is what you get when you book a 3 star in Pineville on Hotwire.com. I was placed in a smoking room upon check in. As a non-smoker, this was unacceptable. I was told they were completely booked so there was nothing they could do. Gross. The next day, I asked to... More 

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Sanford, North Carolina
1 review
2 of 5 stars Reviewed May 15, 2014 via mobile

1, 2, 3 strikes... I'm out! After the first room was not cleaned, and what appears to be still occupied, I tried again! The second room was still smoky from the previous guest and yes, it was a non-smoking room... So, I tried again! The third room felt dirty and old but I managed to stay one night. After witnessing... More 

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 4, 2014

My fiancee and I along with our baby stayed here for one night and ended up with little travelers with us.I don't mean the muppets I mean bed bugs. Not only did the manager deny any and all things of the sort he told me they spray after clients leave(this does nothing) and after trying to explain to him the... More 

Was this review helpful? Yes 1
Spokane
2 reviews
5 of 5 stars Reviewed February 23, 2014

by luck of weather, I stayed there during the freak snowstorm in Charlotte. A nice clean place to stay, and the wifi worked. I slept well, the beds were very comfortable, and the desk lamp had more than one electrical plug. The staff was very friendly and accommodating. I checked in late at night, and was told by the desk... More 

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Kansas City, Missouri
Contributor
19 reviews 19 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

This was a great experience all the way around. The room was beautiful, clean and well maintained. There was a kitchen and living area separate from the bedroom which housed a very comfortable king size bed. Included amenities such as a new weight room, vending machines and plenty of washers and dryers. The staff went above and beyond to make... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

Address: 8405 Pineville-Matthews Road, Charlotte, NC 28226 (Formerly Extended Stay Deluxe Charlotte/Pineville)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. 2.5*
Number of rooms: 76
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Also Known As:
Extended Stay Charlotte
Charlotte Extended Stay

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