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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

2.5 of 5
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5830 Westpark Drive, Charlotte, NC 28217 (Formerly Studio Plus Charlotte / Tyvola)
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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park
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Ranked #104 of 171 Hotels in Charlotte
A recent review
4 of 5 stars reviewed 1 week ago
CHERYL J Charlotte, North Carolina
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31 reviews from our community

Traveler rating
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    2
    7
    4
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5
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1
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

My son and I have been here a little over six months and everything has been great. The staff have been very friendly and helpful. The rooms are nice and spacious. Anything that we have asked for or needed help with has been taken care of expeditiously. We will miss them all when we depart.

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

I really liked the room. However, upon arriving as I opened the door, I was HIT with the stench of ((cigarette)) smoke. It was terrible. The room smelled really bad as if people have been smoking in it for years. It was really disappointing. I seriously may have developed cancer overnight, especially in the bathroom. You can tell that is... More 

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Ashland, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed January 2, 2015

My Wife and I stopped in for a quick rest while traveling from Florida to KY. Found this one Priceline for 35/night. Was greeted from the Staff well and the room was nice. There did seem to be something going on, as a cop knocked on our door asking for someone, but never heard anything else about it. The restaurants... More 

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Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 12, 2014

Booked this on an express deal on Priceline for 40$. Only needed a place to stretch out and lay our heads while traveling from Ohio to Florida with our 5 year old. We knew we would arrive very late so I called the hotel in advance to let them know. When we arrived at 1am, I had to stand outside... More 

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Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

Great room for the price.(booked on Priceline) we stayed here for the race but would stop again. Room great and updated. Clean facility too. Great place to stay for the race, was only about 25 min trip or for a family who needs a quick place to stop for the night and won't break your trip budget.

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Kernersville, North Carolina
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 12, 2014

Honestly , all in all the hotel itself was not HORRIBLE. The room was large and seemed nice , at first. Then I started to notice things... The shower was not cleaned or if it was their was multiple loose hairs left in the floor or the tub. Also the kitchen was not stocked at all, no cooking equipment or... More 

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1 review
1 of 5 stars Reviewed July 26, 2014

First: You must know this is a 3 story hotel with NO elevator. Nothing is mentioned on the website. We had to drag our bags up a very narrow enclosed stairway. Second: Even though the website says "Fully Equipped Kitchen" we had to request plates, silverware, pots, pans, etc. None of that was in the room. And no coffee maker.... More 

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2 reviews
2 of 5 stars Reviewed July 18, 2014

The "breakfast" was a cabinet in the miniscule lobby with coffee and mini size muffins. No pool, no fitness center, NO daily housekeeping $10 if u wana hav clean sheets and towels. Like 4 channels on the tv. Wifi signal is weak. Staff are useless

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Ocala, Florida, United States
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 25, 2014

I stayed at this hotel with my husband, adult son, and his girlfriend for seven nights while visiting Charlotte. We drove to Charlotte so it is good that we had a car as nothing is in walking distance to the hotel. We wanted to be close to the Lynx Light Rail to go to uptown Charlotte and to I 77... More 

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Manager_11525, General Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for taking the time to write a review of our hotel. I'm glad to hear that you enjoyed our location and your fully equipped kitchen during your stay. As well, I'm happy that you were able to take advantage of our laundry facilities during your visit. Thank you for choosing Extended Stay America. We hope to see you... More 

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 16, 2014

We stayed at here for four weeks. Cleaning personnel are very nice and do their job well. The grounds are fair with daily litter. No trash cans to place garbage outside (only located at the front of the entrance). Several vehicles broken into; Managment did not express much concern regarding situation. We did hear from other residents that this has... More 

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Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Hi Becky, Your review for our hotel was recently brought to my attention. The lack of concerns you described are unacceptable and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will take the necessary actions and steps to make sure your experience is not repeated. Thank you very much for providing us with... More 

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