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Extended Stay America - Charlotte - University Place - E. McCullough Dr.

2.5 of 5
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123 East McCullough Dr., Charlotte, NC 28262 (Formerly Studio Plus Charlotte/University Place)
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1 room 1 guest
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Extended Stay America - Charlotte - University Place - E. McCullough Dr.
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Silver Spring, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 15, 2015

I booked two nights here but ended up only staying one night. When we arrived the woman working the front desk said she could not find our reservation in their computer. She was very nice and clearly flustered that this was happening, however it was frustrating to us. I had my confirmation email and kept offering the confirmation number but... More 

Was this review helpful? Yes 1
Asheville, North Carolina
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 2, 2015

You get what you pay for. The rooms are dark and dimly lit. I think They are saving money by skimping on lightbulbs. The bed was fairly comfortable, and the shower had sufficient water pressure. While these two important hotel room criteria were met, that's about it. The refrigerator was clean, but I was reluctant to touch anything else. I... More 

Was this review helpful? Yes 1
Eastern NC
Level Contributor
226 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 30, 2015

I arrived late and left early. The room was great and I slept good! There was a little noise outside at times, but was not due to a neighborhood. Probably due to current residents. Breakfast is small, but just enough.

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Cleveland, Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 26, 2015

My boyfriend and I happened upon this place because our usual hotel and the other nice places nearby were sold out. We frequent Concord for work, and would rather sleep in our car than go back to this place. The receptionist who checked us in at night was friendly and assured us that it should be no problem for us... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 5, 2014

Dirty rooms, Rude hotel attendants. Worst experience I have ever had. Attendants refused to clean room or tranfer to another clean room. The night attendants also refused a refund for the stay.I was not able to shower because of unclean bathroom. The hotel refused to accommodate me.

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Atlanta, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

The room is wonderful. Pool is always clean. There is a small lake behind the hotel that's beautiful. The staff is are wonderful! The room has been renovated and is very nice and even comes with a oven and a 4 burner stove. Full fridge. I would recommend this hotel to anyone staying.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 6, 2014

Omg worst stay ever saw bedbug in bath room, room was dirty when I got there and hotel is infested with fleas. Asked the manager if they sprayed for fleas and she stated the City does spray for fleas. Since when is the city responsible for private property. Bad stay all the way around. Never will I ever stay at... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 15, 2014

The room was recently semi-renovated, but the fridge and stove were VERY old and the fridge was even missing most of it's seal around the door. The kitchen comes bare to the bone. No utensils, no coffee maker, no pots, nothing at all. You have to actually request every individual item from the front desk. Too much of a hassle.... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

My wife and I took an overnight trip to Charlotte to see a concert at the nearby PNC Pavillion and were looking for a reasonably priced room. I was extremely happy with this hotel and the room we received. The front desk staff was friendly and helpful, the room was well designed, nicely appointed and extremely clean. Other reviews mention... More 

Was this review helpful? Yes 1
North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 7, 2014

This locations let us stay for a week, I called about a problem with the lighting and they got pretty nosey. This location has no elevator and they were concerned about safety issues, and told us we couldnt stay because my mother is disabled american veteran who is bed ridden. Being that our family had been through a rough time... More 

Was this review helpful? Yes 2
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