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All 170 Charlotte hotels

Extended Stay America - Charlotte - University Place - E. McCullough Dr.

2.5 of 5 Hotel   |   123 East McCullough Dr., Charlotte, NC 28262 (Formerly Studio Plus Charlotte/University Place)
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Ranked #102 of 170 Hotels in Charlotte
A recent review
5 of 5 stars reviewed 5 weeks ago
Bigshownc
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29 reviews from our community

Traveler rating
    8
    8
    4
    5
    4
See reviews for
4
5
5
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Omg worst stay ever saw bedbug in bath room, room was dirty when I got there and hotel is infested with fleas. Asked the manager if they sprayed for fleas and she stated the City does spray for fleas. Since when is the city responsible for private property. Bad stay all the way around. Never will I ever stay at... More

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Raleigh, North Carolina
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was recently semi-renovated, but the fridge and stove were VERY old and the fridge was even missing most of it's seal around the door. The kitchen comes bare to the bone. No utensils, no coffee maker, no pots, nothing at all. You have to actually request every individual item from the front desk. Too much of a hassle.... More

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2 reviews
5 of 5 stars Reviewed 5 weeks ago

My wife and I took an overnight trip to Charlotte to see a concert at the nearby PNC Pavillion and were looking for a reasonably priced room. I was extremely happy with this hotel and the room we received. The front desk staff was friendly and helpful, the room was well designed, nicely appointed and extremely clean. Other reviews mention... More

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North Carolina
1 review
2 of 5 stars Reviewed August 7, 2014

This locations let us stay for a week, I called about a problem with the lighting and they got pretty nosey. This location has no elevator and they were concerned about safety issues, and told us we couldnt stay because my mother is disabled american veteran who is bed ridden. Being that our family had been through a rough time... More

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Bloomington, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

There was nothing special about the room. I stayed there for 10 days and expected a little more from the hotel. The hotel was smoke free, but you can tell people smoked in the room since the hallway smelled like smoke. Also when we were checking out there were people hanging out their windows to smoke. The pull out bed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

Joey - Thank you for your recent review of your stay. I am sorry that we did not meet your expectations. This property offers smoking rooms on the 3rd floor, however, we take odor control very seriously. If you would like to discuss your stay further I can be reached at UNP@extendedstay.com. It would be our pleasure to have you... More

Jenson beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014 via mobile

I stayed in this hotel for about 2 weeks . What a HUGE MISTAKE!!!!! The Manager was rude and charged a fee of $450.00 after I checked out of this hotel early . I had to go to front desk and exchange towels in order to get clean ones , also toilet paper etc. My room was not serviced the... More

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2014

I stayed here for a few nights for business in February, 2014. Positives: good location, close to stores, restaurants and the interstate; full kitchen with pots, plates, and utensils; clean room and bathroom; friendly staff; grab and go breakfast. Negatives: cigarette smoke in hallway; thin walls and noisy people. Overall, a pretty good experience.

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Washington dc
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2014 via mobile

Horrible hotel, extremely dirty, it made me sick, caused me allergies even though I am not allergic to anything. Very strong cigarette smell, front desk covered in dust, dirt on carpet. I had to change rooms twice because of the bad smell. Horrible experience.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

Susan - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness of the hotel did not meet your expectations. In response, our housekeeping staff is deep cleaning our guest rooms and we are working... More

Buffalo, New York
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 23, 2013

Good location near UNC and Verizon Ampitheatre....near tons of restaurants and supermarkets and shopping and gas....cool junior suite with full kitchen and full fridge....standard bathroom...was not as clean as some places I've stayed, but I wouldn't say it was dirty.....maybe it was just my room....IDK.....grab and go breakfast was cool....has a pool but it was closed for repairs...in July...bummer.....staff was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so glad that you liked our hotel's location and your room, especially the kitchen. Still, I am sorry that the bathroom in your room was unclean and that our pool was closed for repair during your stay. In response, our housekeeping staff has... More

Portland, Oregon, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

I stayed here for a night this past weekend and it wasn't half bad. I didn't want to spend a bunch of money to stay in the city and was told (while making my reservation on Priceline at a brewery in the city) that the neighborhood would be safe. It's literally 2 blocks from IKEA and there is a super... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the cleanliness of the hotel and the well equipped kitchen. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More

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Additional Information about Extended Stay America - Charlotte - University Place - E. McCullough Dr.

Address: 123 East McCullough Dr., Charlotte, NC 28262 (Formerly Studio Plus Charlotte/University Place)
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Charlotte - University Place - E. McCullough Dr. 2.5*
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