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Extended Stay America - Charlotte - University Place - E. McCullough Dr.

2.5 of 5
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123 East McCullough Dr., Charlotte, NC 28262 (Formerly Studio Plus Charlotte/University Place)
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Extended Stay America - Charlotte - University Place - E. McCullough Dr.
Best prices for: 1 room 1 guest
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Ranked #107 of 171 Hotels in Charlotte
A recent review
5 of 5 stars Reviewed October 8, 2014
B N Atlanta, Georgia
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32 reviews from our community

Traveler rating
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    4
    5
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 of 5 stars Reviewed February 26, 2015

My boyfriend and I happened upon this place because our usual hotel and the other nice places nearby were sold out. We frequent Concord for work, and would rather sleep in our car than go back to this place. The receptionist who checked us in at night was friendly and assured us that it should be no problem for us... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 5, 2014

Dirty rooms, Rude hotel attendants. Worst experience I have ever had. Attendants refused to clean room or tranfer to another clean room. The night attendants also refused a refund for the stay.I was not able to shower because of unclean bathroom. The hotel refused to accommodate me.

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Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2014

The room is wonderful. Pool is always clean. There is a small lake behind the hotel that's beautiful. The staff is are wonderful! The room has been renovated and is very nice and even comes with a oven and a 4 burner stove. Full fridge. I would recommend this hotel to anyone staying.

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1 review
2 of 5 stars Reviewed September 6, 2014

Omg worst stay ever saw bedbug in bath room, room was dirty when I got there and hotel is infested with fleas. Asked the manager if they sprayed for fleas and she stated the City does spray for fleas. Since when is the city responsible for private property. Bad stay all the way around. Never will I ever stay at... More 

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Raleigh, North Carolina
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 15, 2014

The room was recently semi-renovated, but the fridge and stove were VERY old and the fridge was even missing most of it's seal around the door. The kitchen comes bare to the bone. No utensils, no coffee maker, no pots, nothing at all. You have to actually request every individual item from the front desk. Too much of a hassle.... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

My wife and I took an overnight trip to Charlotte to see a concert at the nearby PNC Pavillion and were looking for a reasonably priced room. I was extremely happy with this hotel and the room we received. The front desk staff was friendly and helpful, the room was well designed, nicely appointed and extremely clean. Other reviews mention... More 

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North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 7, 2014

This locations let us stay for a week, I called about a problem with the lighting and they got pretty nosey. This location has no elevator and they were concerned about safety issues, and told us we couldnt stay because my mother is disabled american veteran who is bed ridden. Being that our family had been through a rough time... More 

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Bloomington, Illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

There was nothing special about the room. I stayed there for 10 days and expected a little more from the hotel. The hotel was smoke free, but you can tell people smoked in the room since the hallway smelled like smoke. Also when we were checking out there were people hanging out their windows to smoke. The pull out bed... More 

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Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

Joey - Thank you for your recent review of your stay. I am sorry that we did not meet your expectations. This property offers smoking rooms on the 3rd floor, however, we take odor control very seriously. If you would like to discuss your stay further I can be reached at UNP@extendedstay.com. It would be our pleasure to have you... More 

Jenson beach
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2014

I stayed in this hotel for about 2 weeks . What a HUGE MISTAKE!!!!! The Manager was rude and charged a fee of $450.00 after I checked out of this hotel early . I had to go to front desk and exchange towels in order to get clean ones , also toilet paper etc. My room was not serviced the... More 

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Nashville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

I stayed here for a few nights for business in February, 2014. Positives: good location, close to stores, restaurants and the interstate; full kitchen with pots, plates, and utensils; clean room and bathroom; friendly staff; grab and go breakfast. Negatives: cigarette smoke in hallway; thin walls and noisy people. Overall, a pretty good experience.

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